Business Analyst

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80

countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using

wireless solutions.

Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK and United States, Blue Wireless makes

the roll-out of projects a painless and predictable. But technology is only one part of our success story – our "secret sauce" is

our people: our creativity, hands-on attitude, and our willingness to go above and beyond for our customers are what keep us

growing, hence continuously looking for new colleagues to join and be part of our journey.

As a Business Analyst working with an IT product is vital for ensuring that the final product aligns with business objectives and

delivers value to users. Helping create a bridge between technical teams and business stakeholders, ensuring a smooth and

successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and

the IT department, translating business needs into functional requirements that guide the development of software solutions and

process improvements. You need to gather, document, and analyse business requirements, identify opportunities for process

enhancements, and contribute to the successful implementation of technology-driven solutions.

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyse current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and

other team members, and translate technical concepts back to business stakeholders.

• Ability to understand different stakeholder perspectives.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related

materials.

• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline

the features, functionalities, and workflows that the IT product needs to have.

• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent

misunderstandings and ensures that everyone is on the same page.

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for

impact and communicated to relevant parties.

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is

thoroughly tested and meets the specified criteria.

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it

is released.

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with

contingency plans.

• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project

constraints. This helps ensure that the most critical features are developed first.

• Understand financial implications for the business and local entities.

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas

for enhancement and suggest improvements.

• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

• have a bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• have experience with Salesforce and other CRM, router management system, ERP
• have strong analytical and problem-solving skills.
• have excellent communication and interpersonal skills.
• have proficiency in requirement gathering techniques, documentation, and modelling tools.
• have knowledge of business process modelling and improvement methodologies.
• have knowledge of Agile methodologies is often beneficial
• have the ability to create clear and concise documentation
• are familiar with software development life cycle (SDLC) methodologies.
• have the ability to work effectively in cross-functional teams.
• have the ability to travel if required.

Joining us is a great opportunity to enhance your professional career globally and make a real impact in a tech company that is

growing exponentially in a fast-paced environment. Come grow with us!

• Part of a professional international team of networking solution experts
• Given the opportunity to make a difference, in helping with the development of the role and the business
• Offered many career development opportunities as the company grows and evolves
• In a “destination workplace”: work with great managers, in an ideal workplace, while doing meaningful work
• Surrounded by highly supportive peers in a healthy working environment

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst

enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how

we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to

have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and

inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both

internally and externally to ensure success in our mission.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection

Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of

your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.