Payments Partnerships Manager

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. GLOBAL PARTNER ENGINEERING MANAGER, PAYMENTS Adyen is seeking a Global Manager for the Payments Partner Engineering team. This role requires a leader with a solid technical foundation, deep operational instincts, and a proven ability to build and develop high-performing teams. You will be responsible for the health of Adyen's payment partner integrations — spanning global card schemes, banks, wallets, local and alternative payment methods — and for evolving the Partner Engineering function to reduce reactive operational work to proactively addressing partner integration health. As the leader of the global Payments Partner Eng team, you will manage a team of Payment Partner Engineers who serve as Adyen's technical point of accountability for payment partner integrations. Your goal will be to drive integration reliability and performance across Adyen's global payment method portfolio, while building the tools, processes, and capabilities that allow the team to scale. This position requires a blend of leadership, technical and payments domain depth, strategic thinking, and the ability to influence both internal stakeholders and external payment partners. This role is critical in ensuring Adyen's payment partner integrations meet the reliability and performance standards that underpin our merchant value proposition. The ideal candidate has led technical, cross-functional teams in complex environments, understands payments and API-based integrations, and brings a proactive, high-agency mindset to building a team and function from a still-early stage. WHAT YOU'LL DO: * Lead, mentor, and coach a global team of Payment Partner Engineers, fostering their growth and ensuring they are effective technical counterparts to Adyen's payment partners. * Define and drive a vision for the Paments Partner Engineering function — shifting the team's center of gravity from reactive issue management toward proactive partnership, performance ownership, and operational leverage. * Own integration health across Adyen's payment method portfolio, with accountability for reliability, performance (auth rates, settlement, disputes, etc.), and the team’s service model to internal and external stakeholders. * Drive strategic architectural recommendations to ensure partners optimally integrate with Adyen, maximizing value for Adyen’s merchant customers. * Partner cross-functionally with Product, Engineering, Commercial, Compliance, and Reliability teams to represent the "technical voice of the partner" and drive action on integration issues and improvements. * Establish and maintain direct relationships with payment partners at a senior level, including participation in QBRs, joint business planning, and escalation management. * Use Adyen's planning processes to secure resources, define team structure, and drive alignment with senior stakeholders on prioritization and team direction. WHO YOU ARE: * 8+ years of direct line management experience of technical or hybrid technical/operational teams, with a track record of hiring, developing, and managing senior individual contributors. * Solid understanding of payments — familiarity with card schemes, payment method integrations, and API-based payment flows is strongly preferred. * Comfortable with technical concepts at the API and systems level; able to engage credibly with engineers and technical partners without needing to be a hands-on software engineer. * Proven experience driving operational improvements — identifying the root causes of recurring issues and building sustainable processes, tooling, or automation to address them. * Strong communicator and cross-functional influencer; comfortable navigating ambiguity and driving alignment across Product, Engineering, Commercial, and external partner teams. * Ability to build and maintain trusted relationships with senior internal stakeholders and payment partner counterparts. * High agency: you don't wait for direction. You identify opportunities, form a point of view, get alignment, and move. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.   This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Adyen

THIS IS ADYEN Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. TEAM LEAD - HARDWARE PARTNER ENGINEERING  Adyen is seeking a Partner Engineering Manager to build and lead our Hardware Partner Engineering function. This is a hands-on player-coach role: you'll manage a small team of Partner Engineers while personally owning the technical relationship with one of our key terminal OEM partners. You will be Adyen's primary day-to-day technical interface with our hardware OEM partners, driving OEM accountability on open issues, representing our product strategy, and building the tooling and processes this function needs as it scales. As Adyen evolves its hardware offerings to incorporate more customer needs (e.g. loyalty) and interactive experiences, the need for a dedicated and technically astute team managing this partner surface will only grow. This role is foundational to that effort: you'll be one of the first people to staff and shape this function, establishing how Adyen manages OEM technical relationships for years to come. The ideal candidate combines direct engineering or systems experience (ideally in embedded/hardware or device-adjacent environments) with proven people leadership, and brings a proactive, high-agency mindset to building a team and function from an early stage. WHAT YOU'LL DO: * Manage and coach a small team of Hardware Partner Engineers, each working with a specific OEM, while personally owning day-to-day technical coverage of one OEM relationship yourself. * Act as Adyen's primary technical point of contact for assigned OEM partner(s): debugging, reproducing, documenting, and driving issues to resolution, escalating internally when necessary. * Drive internal alignment across Product, Engineering, Hardware Integrity/Reliability, and Commercial teams on prioritization of OEM issues and requests, ensuring OEMs are focused on Adyen's highest-priority issues. * Partner with the Hardware Integrity and other cross-functional teams to deploy tooling, automation, and process improvements with OEM partners to scale quality efforts beyond manual ticket-chasing. * Partner with Commercial counterparts to drive proactive improvements to the Adyen payment experience on partner devices (e.g., performance, reliability), not just reactive bug-fixing. * Build the operating model for this still-early function: define team structure, ways of working, and escalation paths as Adyen adds OEM relationships and device coverage under the hardware independence strategy. * Establish and maintain senior-level relationships with OEM partners (e.g. Verifone, Castles), including regular business reviews and escalation management. * Use Adyen's planning processes to secure resources and align senior stakeholders on team direction as scope grows. WHO YOU ARE: * 5+ years of hands-on technical experience (software/systems engineering, embedded systems, or technical program management), ideally with exposure to hardware, embedded, or device-level environments. * Direct people management experience, or clear readiness to step into a first management role, with a track record of coaching and developing technical, partner-facing Partner Engineers. * Comfortable diagnosing technical issues at the systems/device level and engaging credibly with OEM engineering counterparts — you don't need to be the one writing embedded firmware, but you need to understand it well enough to hold partners accountable. * Proven experience driving operational improvement — turning a backlog of recurring issues into sustainable processes, tooling, or automation rather than one-off firefighting. * Strong cross-functional communicator, comfortable driving alignment across Product, Engineering, Reliability, and Commercial teams, and navigating ambiguity in a function that is still being defined. * Ability to build trusted relationships with external partner engineering teams, including counterparts based in Asia and EMEA. * High agency: you identify opportunities, form a point of view, get alignment, and move — without waiting for the function to be fully built out around you. * Based in or willing to work from Amsterdam; comfortable with some travel and with schedules that occasionally span partner teams in Asia and US time zones. OUR DIVERSITY, EQUITY AND INCLUSION COMMITMENTS  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! WHAT’S NEXT? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Payments Partnerships Manager We are looking for a commercially savvy Payments Partnerships Manager to join our Payments Partnerships team in Sydney, Australia. You'll be responsible for growing and enhancing our card products and local payment methods, while acting as the go-to expert on the Australian payments ecosystem. You will work with product managers, business analysts, and developers to build and lead new projects across our Australian, regional, and global partners. We are looking for someone who is flexible, thoughtful, and eager to tackle the problem in front of them while able to drive commercial strategy. In addition you will be responsible for driving adoption of our payment methods across merchant segments. This role requires a series of skills including: knowledge of a variety of partnerships and stakeholder engagement models, strategic thinking, initiative management, creativity, negotiations and an overall desire to be an accelerator for our business.  What you’ll do * Drive all aspects of the payment partnerships including prioritisation of key focus areas, structuring/negotiation of new initiatives, and ongoing partner management * Proactively manage our partners based in Australia, such as structuring QBRs, securing incentives and assist in troubleshooting issues with dev and ops teams  * Elevate Adyen’s influence & positioning through industry engagements, facilitating joint product development, co-marketing, and other opportunities * Develop and execute programs to further Adyen’s strategic goals and overall positioning in key markets and segments * Provide your expertise in discussing global payment trends, rules, and regulations with internal stakeholders * Participate in Quarterly Business Reviews (QBRs) with our top merchants to provide insights as needed * Work closely with product managers in the development of new products * Manage escalations from local and global teams, and ensure resolution with the right teams at the payment partner Who you are * At least 7 years of experience managing accounts or partnerships in the cards payments sector * Deep knowledge of the payments landscape, with the critical thinking skills to comprehend and interpret emerging trends. * You'll be the primary point of contact for our payment partners across Australia and New Zealand, leading Quarterly Business Reviews (QBRs) and representing Adyen in strategic partner discussions * Exceptional people skills and the ability to develop strong working relationships at all levels of management, both internally and externally * Make critical recommendations on decisions and dilemmas based on data, concisely translate that into actions and results, socialize them internally to get alignment and then execute them * The role itself has a commercial focus - you’re comfortable scoping and structurally planning a new implementation, jumping into meetings with an engineer, a marketer, and an account manager * You are able to work seamlessly with a global, multicultural team * You have a proven record of high-performance managing complex initiatives to achieve outstanding results. A strong understanding of the importance of data, providing actionable insights and tracking the success of those initiatives Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Sydney office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.