Senior Customer Success Operations Specialist

Databricks

SLSQ327R348 Databricks is seeking a Lakebase Sales Specialist to help customers modernise their operational data foundation with Databricks Lakebase, our fully-managed Postgres offering for intelligent applications. This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications, helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have:  * Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team * Lead with outcomes for key Lakebase personas, including platform teams and developers, data teams, and central IT, articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency * Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences * Run complex sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders * Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists * Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks, and customer references * Align to measurable business outcomes such as performance, developer productivity, time-to-market for new features, cost reduction, and simplification of the operational data landscape * Partner cross-functionally with Product Management, Marketing, Customer Success, and Partner teams to shape territory plans, launch plays, and co-selling motions with key ISVs and GSIs * Enable the field by sharing Lakebase best practices, success stories, and sales motions with broader sales teams, helping scale Lakebase proficiency across the organisation What success looks like in this role: This role requires the ability to operate across two key motions simultaneously: * Establish top strategic focus accounts by engaging application development teams to create net-new intelligent applications leveraging Lakebase * Drive longer-term Postgres standardisation and migration within Databricks' most strategic accounts Success in this role requires strength in four areas: 1. Business ownership: Operate at a business-unit level by tracking revenue, pipeline, and key observations, and by identifying areas needing additional focus or support. 2. Strategic account engagement: Partner with account teams to engage priority accounts, driving strategic opportunities from initial engagement through successful outcomes. 3. Field, account, & customer enablement: Align customers and the field on the value of Lakebase by equipping AEs and SAs with the messaging and execution motions needed to confidently own accounts without specialist intervention. 4. Market voice and thought leadership: Develop an internal and external presence, and by representing Databricks at key first- and third-party events. The interview process is designed to evaluate candidates across all four of these dimensions. What we look for: * Relevant enterprise sales experience, consistently exceeding quota in complex, multi-stakeholder deals * Proven success selling data platforms, operational databases (e.g., Postgres, MySQL, cloud-native DBaaS), or adjacent data/AI infrastructure to technical buyers and business leaders * Strong understanding of modern data and application architectures, including cloud-native services, microservices, event-driven systems, and how operational data underpins AI and analytics strategies * Ability to sell to both technical stakeholders (developers, architects, data engineers) and business stakeholders (product leaders, operations, line-of-business owners) * Demonstrated experience leading specialist or overlay motions, working jointly with core Account Executives to create and progress opportunities * Executive presence with the ability to whiteboard architectures, lead C-level conversations, and build trust with senior decision makers * Strong value selling skills: adept at discovering pain, building a business case, and tying technical capabilities to clear, quantified outcomes * Excellent communication, storytelling, and negotiation skills, with comfort presenting to both large and small audiences * Bachelor’s degree Preferred qualifications * Experience selling Postgres, operational databases, OLTP workloads, or transactional cloud database services, ideally within large or strategic accounts * Familiarity with data platforms, lakehouse architectures, and cloud ecosystems (AWS, Azure, GCP), including how operational databases fit within broader data and AI strategies * Understanding of reverse ETL, real-time decisioning, and operational analytics use cases, and how they drive value for customer-facing and internal applications * Exposure to AI-native and agent-driven applications that depend on low-latency, highly scalable operational data services * Prior experience in a high-growth, category-creating environment, helping shape new plays, messaging, and customer narratives * Experience collaborating with partners and ISVs to drive joint pipeline and co-sell motions This description is intended to outline the core responsibilities and qualifications for the Lakebase Sales Specialist role. Actual responsibilities may evolve as the Lakebase product and go-to-market motions continue to grow and mature.   About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Workwize

At Workwize, we’re revolutionizing how businesses support their global teams.  At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries. With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives. Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide. LinkedIn has also recognised Workwize as one of the Top 10 Startups for 2025 in the Netherlands! About The Role We are looking for an experienced Senior Account Executive (English speaking) to help accelerate our next stage of growth. You will manage the full sales cycle from initial outreach and discovery through negotiation and close, while working closely with customers to solve real operational challenges. As a Senior AE, you will have the opportunity to shape how we sell, influence our go-to-market strategy, and grow alongside an ambitious, collaborative team that is scaling internationally. What you’ll do: * Manage the Full Sales Cycle: from lead to close with ownership over revenue outcomes * Exceed targets by converting qualified leads and creating new opportunities through proactive outreach * Build trusted relationships with stakeholders in IT, Operations, and HR * Understand customer pain points and translate them into tailored solutions and business cases * Collaborate with marketing, BDRs, and customer success to align efforts and continuously improve our go-to-market approach * Contribute ideas to help scale processes, refine messaging, and grow smarter as a team * Thrive in an uncapped commission system with accelerators Skills & Qualifications: * +5 Years of experience in Sales: Proven experience in a B2B commercial role in SaaS / Tech, with a track record of meetings, closing deals and achieving sales targets in an Account Executive position * Strong Communication: Excellent communication skills, both written and verbal, with the ability to adapt your style to different audiences * Proactive Sales Approach: Comfortable with prospecting, cold outreach, and building relationships from scratch, using multichannel * Experience with sales methodologies such as MEDDIC or SPICED * Curious, structured, and eager to learn from data and feedback * Process-Driven: Skilled in managing a sales pipeline and tracking progress with a data-driven mindset * Tech Savvy: Familiar with tools such as Excel, Office 365, SalesFinity, PowerPoint, HubSpot, Dripify, Cognism and LinkedIn Sales Navigator to report on your activities, and know how to iteratively improve yourself based on your results * Languages: Fluent in English  (additional languages are a plus) Workwize offers: * A position in a fast-growing and dynamic environment * Flexibility to work in a hybrid environment, balancing office and home settings * The best working setup, with all necessary tools and equipment provided * Enjoy daily lunch provided at the office * A vibrant, entrepreneurial work environment that encourages innovation and growth * Weekly team lunches and monthly surprise events to build team spirit and have fun along the way Our Team Becoming part of Workwize means making an impact. We make sure that we will contribute to the change in the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and ease. We consist of a rapid growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can find them all at Workwize and are always on the look-out for the next original ideas to reach more consumers and create the best value for our customers. We are looking forward to meeting you and discover if there is a match with the Workwize team!

DEPT

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Creative & Media team based in Rotterdam and Amsterdam. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients. First things first: If you’re reading this and thinking “maybe…”, go for it. Even if your background doesn’t match every single point, we’d still love to hear from you. You might bring something we didn’t even know we needed. It’s not about ticking every box, it’s about the energy, ideas, and perspective you bring. Maybe you’re not a strategist by title, but you’ve crafted campaigns, built content ecosystems, shaped stories, or just know how to connect the dots in a way others don’t. Great, we’re listening. The only hard requirement? We need someone who can speak Dutch and English fluently. Other than that? Surprise us. That being said… We’re looking for a Senior Content & Comms Strategist to join our team. You’ll work on large-size projects and consultancy, developing smart, integrated content and comms strategies that drive impact across the customer journey. This role is for someone who loves to puzzle, an expert in making complex things click. You can zoom all the way in (platform nuances, channel roles, formats, sequencing, production realities) and zoom all the way out (brand positioning, long-term direction, business goals, what success really means). You’re comfortable holding the whole comms ecosystem in your head, and turning it into something clear, actionable, and exciting for clients and teams. You’ll work closely with brand strategists, creatives, media experts, and specialists to make sure our work is noticed, shared, and remembered. WHAT YOU’LL DO You’ll spend your days turning ideas into strategies that actually land for our clients, which include brands like ING, Audi, Nikon, Stokke, Praxis and many more. That means: * Designing integrated content & comms strategies across channels and touchpoints (paid/owned/earned/shared), balancing creativity with performance. * Turning client goals into clear strategic direction: frameworks, messaging logic, journey maps, channel roles, content systems, and creative briefs. * Mapping complex ecosystems (audiences, moments, channels, formats, partners) and making smart choices about what matters most. * Bringing audience insight + culture + platform behavior together to guide what we make, where it lives, and why it should work. * Teaming up with brand strategists to bring positioning to life in the real world. * Working hand-in-hand with creatives to make sure big ideas are built to travel, across channels, formats, and timelines. * Collaborating with media and platform strategists, influencer specialists, CRM experts, and partners to keep campaigns consistent across touchpoints. * Presenting your thinking beautifully: making complexity feel simple, structured, and exciting for clients and teammates. * Building strong client relationships and becoming a trusted day-to-day strategic partner. * Supporting new business with sharp thinking, clear points of view, and compelling strategic narratives. * Keeping your finger on the pulse of culture, tech, innovation, communications and platforms. WHAT YOU BRING: * 5+ years in content strategy, comms strategy, creative strategy. * A natural connector and collaborator: you know strategy doesn’t work in a vacuum, and you bring the right people to the table to make ideas stronger. * You have an instinct for linking audience insights to storytelling, channels, and formats. * A systems thinker: you can map an ecosystem, spot gaps, see dependencies, and create a strategy that’s built to work in real life. * Experience linking digital + offline comms into one coherent approach. * You’ve helped shape content and comms for websites, web apps, and apps. * You’ve worked across B2B and B2C contexts, and you adjust your approach to different buying cycles, stakeholders, and decision dynamics. * You’ve worked with global brands and local markets, and you know how to build scalable localisation approaches. * A strong communicator and presenter: you can land complex thinking simply, clearly, and convincingly. * A confident client partner: you can facilitate decisions, challenge constructively, and build trust. * High craft standards, genuine love for the work, and a relentlessly curious mindset. * HBO-/WO-level education (Bachelor’s or Master’s). * Fluent in Dutch and English (must-have!). WE OFFER * A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year.  * 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days. * DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs. * Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office. * Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.  * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together! * You can discover even more employee benefits here.   WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.