Make Ready Technician - Fivetwo at Highland

Description The Training Supervisor, Quality Assurance is responsible for supporting training initiatives to drive operational efficiency and enhance workplace performance. This position is responsible for the effective development and training for all team members. This position is responsible for assessing developmental and process improvement needs to drive training and QA initiatives. This position is responsible for developing and executing innovative strategies to ensure the organization has the necessary skills and competencies to meet company business need.   Primary Responsibilities Work with leadership and cross functional teams and individuals on training processes to ensure training needs and requirements are met Provide training, guidance and support to employees Assess and monitor daily workflow to ensure timely completion of tasks Develop, maintain processes to further enhance the training needs within the company Create and revise procedures supporting the administration of training courses Compile key metrics of training program and run management reports Facilitate face-to-face training including new hire orientation, LMS administrator training, and lab training Act as first point of contact on technical, procedural, and policy questions Continually refine and improve the training curriculum based on feedback from customers and training evaluations Perform other duties or special projects as assigned This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job. The employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. Just maintain a current status on Natera training requirements. The employee must pass a post-offer criminal background check.   Qualifications 3+ years of work experience in Clinical Laboratory or Biotech industry preferred or a relevant combination of skills, education, and experience; 1-2 years leading small to mid-sized teams Bachelor’s Degree in Life Sciences, Engineering, Software or equivalent ASQ or SQA certification preferred   Knowledge, Skills and Abilities: ● Knowledge of CLIA/CAP/NYS regulations, ISO 13485 standard and/or FDA QSRs (21 CFR 820) ● Computer skills (MS Word, Excel, PowerPoint, etc.) ● Good technical writing and communication skills ● Independent worker, a self-starter with strong organizational and planning skills ● Has an ability to be productive and successful in an intense work environment ● Has the ability to work in a team environment and cross departmentally ● Ability to organize and manage multiple priorities The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $70,700—$88,400 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com [http://www.natera.com/]. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents.  Link: https://www.natera.com/notice-of-data-collection-california-residents/ [https://www.natera.com/notice-of-data-collection-california-residents] Please be advised that Natera will reach out to candidates with a @natera.com [http://natera.com/] email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams [https://www.bbb.org/article/tips/12261-bbb-tip-employment-scams]  - FBI Cyber Crime resource page [https://www.fbi.gov/investigate/cyber]

RESULTS PHYSIOTHERAPY, A BRAND PARTNER OF UPSTREAM REHABILITATION, IS LOOKING FOR A PATIENT CARE COORDINATOR TO JOIN OUR TEAM IN AUSTIN, TX (SOUTHPARK MEADOWS)   Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?  What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.    Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently  * Manage document routing  * Manage personal overtime  * Manage non-clinical documentation  * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.  * Complete quarterly compliance training.                                                                  Qualifications: * High School Diploma or equivalent * Communication skills – must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly.     Follow @Lifeatupstream on Instagram [https://www.instagram.com/upstreamrehabilitation/?hl=en], and check out our LinkedIn [https://www.linkedin.com/company/upstream-rehabilitation/] company page to learn more about what it’s like to be part of the #upstreamfamily. [https://www.facebook.com/UpstreamRehab/] CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM [https://youtu.be/v7xAyAm0Myk]