Senior Systems Engineer

Senior Asset & Inventory Operations Coordinator

Graphcore

About Us  Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.    As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.     Role Description   Graphcore is seeking a highly organized and technically knowledgeable Program Manager to lead Graphcores asset, material, and inventory management processes within our R&D infrastructure. This individual will build and operate the end-to-end material lifecycle that supports our engineering labs and data centers—ensuring that every component, from GPUs and custom accelerators to cabling and spares, is tracked, delivered, and ready when needed. In this role, you will create the frameworks, tools, and workflows that ensure reliability, compliance, and operational excellence across our global lab network.  Key Responsibilities  * Develop and implement a comprehensive asset management framework, including processes, tools, and governance standards.  * Lead inventory planning, delivery scheduling, and tracking for AI/ML hardware, HPC systems, and supporting infrastructure.  * Establish and lead on-site spares programs across all labs to ensure continuity of operations.  * Be responsible for the full material lifecycle, from procurement to asset destruction and secure disposal.  * Collaborate with supply chain, facilities, IT, and engineering teams to maintain synchronization of hardware deliveries, records, and readiness.  * Design dashboards and reports to monitor asset utilization, inventory health, and audit compliance.  * Develop training and documentation to ensure consistent implementation of asset policies across global sites.  * Partner with trade compliance and security teams to ensure sensitive or export-controlled materials are tracked appropriately.  Required Skills and Experience:  * 7+ years of experience in hardware operations, inventory or asset management, or supply chain management in a technology or engineering environment.  * Engineering degree required * Strong background in hardware lifecycle management—preferably in labs, datacenters, or HPC environments.  * Proven experience implementing asset management systems or CMDBs (ServiceNow, Odoo, NetBox, or similar).  * Deep understanding of material flow, logistics, and traceability for technical infrastructure.  * Strong analytical skills and proficiency with data tools (e.g., Excel, Power BI, Smartsheet).  * Excellent communication and collaboration skills across technical and operational teams.  * Demonstrated ability to design and implement scalable, repeatable processes.  Preferred Qualifications  * Experience working with AI/ML or high-performance computing (HPC) environments.  * Familiarity with export control tracking, ITAR/EAR compliance, or asset chain-of-custody.  * Prior experience in R&D lab operations, data center environments, or engineering infrastructure programs.  * PMP, Lean Six Sigma, or equivalent certification a plus.    USA Benefits In addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support your health, wellbeing and financial future. Our benefits include medical, dental and vision coverage, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services and an Employee Assistance Programme (EAP). We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Senior Manager, Technical Services Engineering

Mongodb

Technical Services has global team members in offices spanning the globe including New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We are looking for a transformational leader to join the MongoDB Technical Services team, leading regional teams of MongoDB ‘core’ and ‘cloud’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s core database functionality as well as troubleshooting cloud issues to enable successful customer implementations at scale. Click here to learn more about our Technical Services team. We are looking to speak to candidates who are based in Austin, as this role will require working in our Austin office 3 or more days a week. TYPICAL RESPONSIBILITIES OF THE TEAM INCLUDE * Diagnosing and resolving performance related issues * Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements * Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution * Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues * Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team * Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community * Working on specific accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging expansion of use Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you! CANDIDATE PROFILE Required * 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations, implementing process improvements, and elevating team performance * Proven track record in operational excellence: implementing metrics-driven improvements, designing scalable workflows, and optimizing resource allocation across distributed teams * Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with concrete examples of career progression under your leadership * Deep technical foundation across multiple database technologies (relational, NoSQL, distributed systems) with hands-on experience diagnosing complex production issues * Project leadership experience: successfully led cross-functional technical initiatives requiring coordination across engineering, product, and support organizations * Exposure to AI/ML technologies: understanding of how modern AI systems interact with data platforms, vector databases, or experience supporting AI-driven applications * Ability to balance technical depth with strategic thinking—equally comfortable reviewing query execution plans and presenting operational roadmaps to executives * Experience building and refining KPIs, implementing tooling improvements, and using data to drive team decisions * Strong diagnostic and troubleshooting skills with ability to lead-by-example during critical escalations * Comfort with the full people management lifecycle: hiring, performance management, succession planning, and translating organizational strategy to individual development plans * Ability to calibrate communication for diverse audiences—from kernel debugging sessions to executive business reviews Desirable * Prior work at a database company, specifically in the NoSQL space, or managing support for highly concurrent distributed systems in production. Scaled SaaS customer facing role experience preferred * Experience with modern observability, analytics, and automation tools; familiarity with how AI can enhance team operations * Track record of process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction) * Experience developing analytical dashboards using tools like Tableau, or implementing data-driven approaches to operational planning SUCCESS MEASURES * Within 30 days * Complete MongoDB’s new hire technical training program; be able to speak confidently about our total portfolio of products * Build initial rapport with the team and gain their trust * Within 60 days * Understand our global follow-the-sun processes and escalation processes * Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders * Have begun conducting regular 1 on1’s with your teams as well as other managers within Technical Services and across the business * Within 90 days * Take assignment of and drive five (5) cases to closure to learn our internal processes * Have identified areas of efficiency for the team to scale * Effectively lead regional escalations and RCA’s when needed * At 120 days and onward * Present a comprehensive operational improvement plan addressing at least two areas: process efficiency, tooling gaps, knowledge management, or team development frameworks * Conduct three (3) face-to-face interactions with marquee customers, either in-person or virtually * Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.  MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   Req ID: 3263274319 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $140,000—$275,000 USD

Senior Application Consultant - Adobe

VML MAP

WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. Are you passionate about driving innovation with Adobe Experience Cloud technologies? Do you want to collaborate with leading global enterprises to build and optimize their digital frameworks? If so, you might be the Adobe Senior Application Consultant we are looking for! WHAT WILL YOUR DAY LOOK LIKE? As our new Adobe Senior Application Consultant, you will become part of our growing development team. Here, you will deal with lots of moving pieces and help us build the most effective way to launch marketing campaigns at scale for global brands – focusing on making the process as seamless and efficient as possible for marketers and operations specialists while also activating new technical capabilities within the Adobe ecosystem. As an Application Consultant, you will bridge the gap between technology and marketing strategies. You will work closely with clients to understand their business objectives and translate them into technical requirements for Adobe solutions. You will collaborate with developers to ensure the technical solutions align with the client's business goals. More specifically, your tasks include: * Collaborating effectively within a cross-functional team, partnering with operations and client teams to ensure seamless solution delivery and client success using Adobe platforms. * Driving the successful adoption of Internal enterprise marketing tools and Adobe applications across our client base by leveraging your technical expertise to configure efficient and tailored end-to-end client experiences. * Streamlining client operations by configuring and implementing customised business rules and automations within Adobe marketing platforms. * Bringing client solutions to life by configuring and implementing new features according to provided specifications and designs within Adobe environments. * Ensuring the quality and reliability of implementations by rigorously testing configurations and newly developed features within Adobe applications. * Proactively identifying, troubleshooting, and resolving technical issues within existing Adobe applications, ensuring a seamless user experience. * Collecting business requirements by engaging with marketers to translate them into technical specifications for Adobe solutions. * Utilising Adobe Experience Platform (AEP) and related tools to build data audiences and manage segments while understanding their quality and integrity. * Contributing to a culture of continuous improvement by identifying and recommending opportunities to optimise Adobe platforms and their features. WHO ARE YOU GOING TO WORK WITH? You will join a team of highly skilled developers, architects, data specialists, product managers, and project managers who are passionate about building great solutions and customer experiences together. You will also get to work closely with experts from other technology, creative, and client teams. WHAT DO YOU BRING TO THE TABLE? As a person, you have a team player mindset and an open-minded attitude. You can communicate ideas and technical topics honestly and clearly – also to non-experts – while respecting the views of others on the team. You are eager to understand and find solutions, allowing you to quickly adapt to changing situations and come up with new ideas. As a strategic thinker, you take into consideration the big picture and critically assess the projects you're working on, consulting and advising when needed. At the same time, you solve problems analytically and pragmatically, both independently and as part of the team. * 5 - 8 years of relevant experience in application consulting, marketing technology, campaign operations, CRM, marketing automation, or a similar technical consulting role. * Strong hands-on experience with campaign execution, campaign configuration, programme builds, and marketing automation workflows. * Subject matter expertise in at least one major marketing technology platform, such as Adobe Campaign, Adobe Journey Optimizer, Marketo Engage, Braze or a comparable CRM or marketing automation tool. * Advanced understanding of campaign execution processes, including requirements assessment, technical debriefing, build, QA, testing, deployment, monitoring, and optimisation. * Ability to independently assess, develop, and maintain scalable, future-proof campaign solutions. * Experience contributing to or consulting on campaign solution design from scratch. * Ability to develop and execute UAT tests at campaign or programme level. * Experience supporting technical documentation, including solution requirements, specifications, campaign documentation, and process documentation. * Strong understanding of marketing operations, customer journeys, lifecycle communications, triggered campaigns, segmentation, and campaign performance objectives. * Good understanding of business acumen and client strategy, with the ability to apply this knowledge in day-to-day delivery and consulting. * Experience working with cross-functional teams, including developers, architects, data teams, project managers, technical project managers, marketing operations, and account teams. * Knowledge of data usage within campaign execution, including audience selection, validation, segmentation, QA, and data-driven campaign logic. * Relevant platform certifications or accreditations are an advantage, depending on the technology stack, such as AJO certification, Adobe Campaign certification, Braze, or similar. * Strong passion for Marketing Technology and staying abreast of the latest AI developments. * Strong attention to detail and commitment to quality. A LEADER IN PERSONALIZED CUSTOMER EXPERIENCES VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A GLOBAL NETWORK We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.  #LI-NAMER About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. 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