IT-Operations Specialist

Storytel

Stories have the power to make the ordinary extraordinary. They help us think bigger, see beyond ourselves, and deepen our connection with others. As one of the world's leading audiobook and e-book streaming platforms, Storytel brings unlimited listening to millions of users across 25 markets. Driven by our purpose, "Leading the future of storytelling, we move the world through stories", Storytel Group inspires and entertains people around the world by blending innovation with tradition. We bring stories to life across various formats for everyone to discover. Anytime. Anywhere. Ready for your next chapter? We're looking for an IT Operations Specialist to join our team in Stockholm! ABOUT THE ROLE Do you want to architect, develop, and take technical ownership of modern cloud Digital Workplace platforms while remaining hands-on, managing daily operations and handling routine workplace IT tasks? The IT Operations team is currently scaling our responsibilities and operations. While Storytel’s core IT landscape is primarily built around Google Workspace and macOS, we are in an exciting phase where we are taking over the IT responsibility for companies within the group that mainly operate on Microsoft 365. We are looking for this role to act as the technical bridge for this expansion, which brings an exciting increase in technical complexity, multi-tenant environments, and global reach. In this role, you will step into a vital and highly versatile position. While your primary focus will be acting as our internal driver for MDM and Microsoft 365 governance, this is a broad role where you will manage and work across a wide array of different systems, applications, processes, and projects. Simultaneously, you will remain hands-on, supporting the team in daily operations and taking ownership of Workplace IT. Growth & Opportunities For an ambitious candidate who successfully takes ownership and elevates our MDM and M365 environments, there are great opportunities to gradually shape the role and dive deeper into specialized infrastructure engineering and governance as our landscape evolves. CORE RESPONSIBILITIES * MDM Evolution & Management: Take ownership of managing and developing our device management across our hybrid device fleet with Microsoft Intune and Jamf. You will architect, build, and maintain secure device configurations while also focusing on creating a great user experience with a distinct Storytel look and feel across all endpoints. * M365 & Identity Governance: Architect, configure, and manage our Microsoft 365 environments within a complex multi-tenant structure. These environments are tightly integrated with Okta as part of an advanced identity architecture, utilizing HRiS as a Source * SaaS System Administration: Daily administration, user lifecycle management, and optimization of various SaaS systems used and provided across the group. * IT Projects & Continuous Improvement: Actively lead and execute various internal IT projects. You will be a driving force behind onboarding new group environments and constantly leveling up our technical setup. * Vendor Management & Procurement: Manage relationships and contracts with external IT vendors, hardware suppliers, and SaaS providers. You will oversee software licensing, optimize procurement processes, and ensure we partner with the right external stakeholders. Operational & Workplace Responsibilities * Office & AV technology: Driving the continuous improvement and development of our office technology and meeting rooms, while overseeing daily operations and support * IT-Equipment Management: Managing IT equipment lifecycle operations (procurement, inventory logistics, and on/offboarding setups) for a device fleet consisting primarily of MacBooks, alongside an increasing number of Windows devices. * Daily IT-support: Handling a broad variety of daily support requests from our end-users, both on-site and remote. Ranging from complex technical troubleshooting to routine, autopilot tasks REQUIREMENTS & QUALIFICATIONS * Technical Experience: At least 3–5 years of experience working within IT operations, modern workplace management, or system administration. * MDM & M365 Expertise: Proven experience configuring and administering Microsoft Intune (device configuration, compliance policies, deployment) and managing Microsoft 365 environments. Experience with multi-tenant setups is a major plus. * Hands-on IT Support: Solid experience handling day-to-day workplace IT, end-user support, and hardware lifecycle management. * Advanced Workstation & OS Expertise: Deep technical knowledge of both Windows and macOS ecosystems, naturally becoming the go-to person in the team for anything related to computer management and troubleshooting. * Bonus Platform Knowledge: Experience with Okta, Google Workspace and Jamf is a strong advantage. * Language: Professional fluency in English, both written and spoken. Who You Are To thrive in this position, we are looking for a specific mindset and personality. We believe you recognize yourself in the following: * Autonomous & Driven: You don't wait for instructions. You identify what needs to be done, set your own agenda, and drive your initiatives to completion with high energy. * AI-Forward & Efficiency-Minded: You have a strong understanding of how to leverage AI to optimize your work. Actively finding ways to integrate AI into our systems to automate processes is critical to your success in this role. * Genuinely Tech-Savvy: You love technology and are motivated by continuous improvement. You take great pride in delivering high-quality, stable, and well-structured solutions. * People-Centric & Service-Minded: You are a genuine "people person" who excels at building relationships. You will interact extensively with users both at the office and in various other contexts, making a highly service-oriented mindset and strong interpersonal skills essential. * Humble & Versatile (Prestigeless): You move seamlessly between high-level cloud architecture and helping a colleague with an urgent hardware issue. You are ready to work broadly and jump in wherever the team needs you most. * Process-Minded: You have a natural ability to see the bigger picture and design structured, scalable processes rather than relying on ad-hoc fixes. Location & Workplace We operate on trust, meaning you have the freedom to manage your own calendar, shape your week, and adjust your daily working hours to fit your life. Since a vital part of your role involves managing our physical office ecosystem and hands-on device troubleshooting, this role naturally relies on your physical presence at our Stockholm HQ on a daily basis. However, you will have autonomy over your daily calendar and how you pace your hours. What We Offer A role with high autonomy, immense learning potential, and the chance to leave your mark on a global IT infrastructure from day one. You will join a skilled team that values initiative, continuous learning, and having fun along the way. JOIN A WORLD OF STORIES At Storytel, we're a team of creative story lovers who thrive on collaboration and new ideas. Our workplace is friendly, dynamic, and full of opportunities to experiment and make an impact. We believe in trust, flat hierarchies, and empowering you to grow with us. Does this sound like your next story? Simply fill out the application form and share your CV or LinkedIn profile. Please include your portfolio with your application. Answer a few questions, and you're all set.

Cabeza rekrytering och konsulting AB

About the Role Tarsier Studios is looking for an IT Operations Specialist to join our team in Malmö. In this role, you will take ownership of our local IT environment, ensuring that everything from developer tooling to office IT runs smoothly and efficiently. You will work closely with developers, external partners, and our parent company (THQ), supporting a hybrid setup where some infrastructure is managed externally while you own the on-site experience. This is a hands-on, broad role where no two days are the same, combining user support, infrastructure, and continuous improvement. Your focus will be on creating a stable, fast, and user-friendly IT environment that enables our teams to do their best work. What You’ll Do Provide hands-on support and troubleshooting for employee PCs, equipment, and office IT Set up, maintain, and monitor core systems supporting development and daily operations Ensure performance and stability of critical systems such as Perforce and build infrastructure Manage and support the office IT environment, including meeting rooms and shared spaces Set up and configure hardware and software for new and existing employees Handle onboarding and offboarding, including account provisioning and access management Maintain and support server infrastructure (Windows Server, virtualization environments) Work with license management and vendor relationships that are not handled centrally Collaborate with external partners and group IT (THQ) on infrastructure and shared services Drive improvements, automation, and standardization to reduce reactive work Monitor systems, troubleshoot issues, and ensure a secure and reliable IT environment What We Offer At Tarsier it's important that our office is welcoming and fun so that our employees enjoy being here, because we believe that working closely with your team is the best way to make great games. That is why our Office Management and People & Culture-department work closely together to make our office a really great place to both work and hang out in. We have a large focus on ergonomic, personal work stations, we eat breakfast together on Wednesdays, and we play games together in the game room. Sometimes we grab an after work beer together in the kitchen, or throw a Christmas party for the ages. Our Benefit Package Includes: Pension & insurances 30 days of vacation Overtime pay Flexible working hours Wellness contribution to use for gym memberships, swimming, crossfit, bouldering, dance classes, massage and much more Healthier half hour - 30 minutes of your work day to spend on exercise Health Insurance - access to preventive health care such as physiotherapy, occupational therapy, counseling etc Sick pay on the qualifying day Relocation support What We’re Looking For We are looking for someone who enjoys working broadly and close to users, and who takes pride in creating a well-functioning IT environment. You have: A background in IT operations within a Windows-based environment Experience working in software development environments and familiarity with version control systems such as Perforce (or similar) An interest in gaming or game development, or experience from the gaming industry Solid knowledge of Windows, Active Directory, and PC environments Hands-on familiarity with server environments (e.g. Windows Server, virtualization/hypervisors such as VMware ESXi or equivalent) Experience working with network architecture (e.g. VLANs, IPSec, VPN) Experience with backup solutions, such as Veeam Backup & Replication, including configuration and job monitoring Experience maintaining antivirus and other security software Familiarity with imaging and deployment tools (e.g. MDT or equivalent) Knowledge of scripting and automation, preferably PowerShell Experience managing accounts and access rights You are: Service-minded and enjoy helping others Proactive and comfortable improving how things are done Flexible and able to handle a wide variety of tasks Structured and able to take ownership in a standalone role Comfortable collaborating with both local users and external stakeholders Applicants must hold a Swedish or EU/EEA citizenship or valid work permit for Sweden as we are unfortunately unable to support relocation from outside the EU at the moment. This position is onsite at the office in Malmö, and will start with a probationary period. Currently employing around 50 people, Tarsier Studios is a game development studio based in the vibrant city of Malmö, Sweden. We are the developers of award winning games Statik, Little Nightmares, and Little Nightmares 2 - as well as our latest release REANIMAL. At Tarsier, it’s the games that drive us. Quality above all else. Interesting ideas executed to perfection. We want people to be proud of the work they do here, and to finish each project feeling as though they’ve pushed their abilities to the next level. That, of course, requires hard work and talent in equal measure, and we look for both of those things when recruiting new team members. We welcome applicants of all backgrounds and genders, and look forward to hearing from you!

ACADEMIC WORK SWEDEN AB

Join our client, a leader in innovative technology solutions, where you'll contribute to a dynamic environment focused on pushing boundaries and achieving excellence. Be part of a team that values creativity and impact. About the role As an IT Infrastructure Specialist, you will be the technical backbone of operations in Sweden and the Nordic region. This is a versatile role where you will balance hands-on technical troubleshooting with long-term infrastructure projects. You will join an international IT operations environment, providing backup for European subsidiaries and ensuring that our customer's local systems are redundant, secure, and optimized for both office-based staff and field engineers. In this role, you will also be responsible for supporting operations in Norway (Oslo), including regular on-site presence approximately once per month to ensure alignment and consistent delivery of the same services and responsibilities. Work tasks Manage daily operations and maintenance of IT infrastructure, including backup solutions (Veeam/NAS) and system monitoring Provide 1st and 2nd line support, troubleshooting incidents for end-users and field engineers Administer and maintain Windows Server environments, Active Directory, and VMware infrastructure Ensure stable and secure network operations (DHCP, DNS, LAN/WLAN, and switching environments) Participate in and lead small-scale IT projects and implement process improvements Document systems, procedures, and technical solutions in a structured and clear way Collaborate with international IT teams across Europe and global regions to align standards and provide regional support Contribute to the optimization, stability, and continuous improvement of local IT infrastructure in the Nordic region We are looking for 5+ years of experience in a global or centralized IT infrastructure environment Strong expertise in Microsoft Active Directory and Windows Server/Desktop (10/11) Solid experience with VMware and backup solutions such as Veeam Good understanding of networking fundamentals (DHCP, DNS, Wireless, LAN, Switching) Knowledge of the ITIL framework, specifically incident and service request management Fluency in English (written and verbal) is essential Meritorius Swedish: Proficient in speech and writing. To succeed in the role, your personal skills are: Supportive Stress tolerant Goal oriented Orderly Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.