Manager, Software Engineering

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Stripe mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower financial and regulatory risk at scale for Stripe, while retaining a best-in-class user experience. We build user-facing products and backend platforms to ensure our users are compliant with regulatory and financial partner requirements. We protect the Stripe brand while also protecting the company from financial losses that can put the Stripe business at risk. The Risk TPM team is crucial to driving programs to address these challenges. WHAT YOU'LL DO As a Technical Program Manager in the Risk and Compliance space, you'll play a key role across engineering, product, and strategy to drive programs that span across the Risk organization and Stripe. You'll be responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. RESPONSIBILITIES • Execute on technical programs that require deep systems and engineering knowledge. • Partner with Engineering Managers, Product Managers, and other cross-functional partners to define, scope, and drive large programs to conclusion. • Develop, implement, and iterate on program management techniques, frameworks, and key performance indicators to achieve goals with well-defined success criteria. • Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams. • Define and produce high-quality written proposals, communications and documentation. • Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level. • Create widely circulated plans, driving consistency, clarity, and building alignment across teams. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS • 5+ years of software engineering, systems engineering, or technical program management experience. • You have excellent analytical skills, digest complex information, and make recommendations. • You have a track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership. • You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization. • You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices. • Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. PREFERRED QUALIFICATIONS • Experience working in financial risk and compliance • SQL and Python scripting and programming skills

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a AI Engineer to join our team. The position is based out at Bangalore or Mohali role, reporting to the Snr Manager, Product Business Operations in the AI Native - Product Operations Platform department. We are seeking a hands-on engineer to help scale the agentic layer of our platform by designing production-grade AI systems and expanding foundational capabilities. This role is built for a strong builder who understands modern AI systems in practice and thrives in a high-velocity, rapid-iteration environment. What you’ll do (Role Expectations) * Build and scale the agentic layer of the AI Native - Product Operations Platform by designing production-grade AI systems and supporting platform capabilities * Develop hands-on across FastAPI, NextJS, and Postgres while applying practical knowledge of RAG architectures, embeddings, and vector retrieval * Implement standards, patterns, and guardrails to ensure AI development on the platform remains scalable, reliable, and cohesive * Partner closely with Product and other stakeholders to translate business needs into scalable technical solutions optimized for cost and throughput * Contribute to a high-velocity delivery environment characterized by frequent releases, rapid iteration, and end-to-end execution Who You Are (Success Profile) * You are a pragmatic builder with a passion for rolling up your sleeves to create, iterate, and ship production-grade software. * You thrive in ambiguity and fast-paced environments, maintaining focus and execution velocity amidst rapid change. * You act like an owner, bringing deep accountability, a strong bias for action, and end-to-end execution to every project. * You are a high-trust collaborator who excels at partnering with cross-functional teams to translate business needs into technical solutions. * You champion simplicity, with a proven ability to distill complex technical problems and AI architectures into clean, actionable plans. What We’re Looking for (Minimum Qualifications) * 8 +yrs of industry experience with demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving * Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience * Strong hands-on software engineering experience with FastAPI, NextJS, and Postgres, including building application stacks end-to-end * Proven experience building and deploying agentic AI systems, RAG architectures, embeddings, and vector retrieval systems in production environments * Familiarity with prompt engineering, orchestration patterns, agent workflows, and the implementation of evaluation frameworks or guardrails * Comfortable operating in a high-velocity delivery environment with a track record of supporting weekly feature releases What Will Make You Stand Out (Preferred Qualifications) * Experience working in a startup or fast-scaling product environment with a broad technical range across backend, frontend, and platform engineering * Proven ability to design AI systems optimized for low cost, high throughput, extensibility, and long-term scalability * Experience selecting and implementing AI development tools, observability frameworks, and LLM application patterns #LI-Hybrid  #LI-RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As a Staff Engineer on the GitLab Delivery - Upgrades team, you’ll guide the technical direction for GitLab’s self-managed deployment strategy so customers can deploy, upgrade, and run GitLab reliably in their own infrastructure with minimal disruption. You’ll serve as a technical anchor for the team, working closely with your engineering manager, product manager, and partners across Site Reliability Engineering, Release, Security, and Development to shape cloud-native, operator-driven deployment patterns that reduce operational complexity and upgrade friction. In your first year, you’ll help define the architecture for zero-downtime upgrades, strengthen observability and reliability practices, and guide the next generation of deployment automation for self-managed GitLab environments. Some examples of our projects: * Evolving GitLab Operator and Helm charts to support zero-downtime upgrades for complex, stateful GitLab installations * Advancing the GitLab Environment Toolkit to simplify large-scale, production-ready self-managed deployments WHAT YOU’LL DO * Guide the technical vision and architecture for GitLab’s cloud-native, self-managed deployments and upgrade workflows. * Establish operational maturity standards, service integration patterns, and deployment models that help development teams manage the lifecycle of their components. * Design and maintain Kubernetes Operators, Helm charts, and upgrade orchestration tooling for self-managed GitLab deployments across varied environments. * Develop automation and integration frameworks for database migrations, rolling deployments, compatibility checks, and rollback paths. * Define database and application lifecycle strategies, including safe PostgreSQL migration approaches and validation mechanisms that reduce downtime risk. * Work with Product Management, GitLab.com Site Reliability Engineering, GitLab Dedicated, and development teams to align deployment patterns with customer needs. * Mentor engineers and enable customer-facing teams through design reviews, code reviews, documentation, and runbooks. * Drive observability, testing, performance, and resilience practices for self-managed deployments, and contribute to incident response and post-incident learning. WHAT YOU’LL BRING * Strong software engineering experience designing and delivering production systems that customers install and operate in their own infrastructure. * Proficiency in Go for large, complex codebases, with familiarity with Ruby on Rails and Rails application architecture as a useful addition. * Hands-on experience with Kubernetes in production, including building and maintaining Operators, designing Helm charts for stateful applications, and working with Custom Resource Definitions, admission controllers, and controller patterns. * Knowledge of cloud-native systems and tooling, such as service mesh, observability stacks, infrastructure as code, and automation tools like Terraform or Ansible. * Experience with stateful workloads and databases, including PostgreSQL schema design and migrations, persistent volumes, storage classes, and approaches for reducing downtime during upgrades. * Understanding of Linux systems and production operations, including package management, systemd, system-level debugging, observability, incident response, and on-call participation. * Ability to guide through influence, including writing clear technical proposals, documenting decisions, mentoring engineers, and working effectively across teams. * Interest in open source infrastructure or deployment tooling, or transferable experience from adjacent domains, with the ability to explain technical concepts clearly to different audiences. ABOUT THE TEAM The Delivery - Upgrades team sits within GitLab Delivery and focuses on delivering GitLab to self-managed users through supported, validated deployment tooling. We own and evolve the GitLab Omnibus package, Helm charts, GitLab Operator, and the GitLab Environment Toolkit, and we work asynchronously across regions with partners in Site Reliability Engineering, Release, Security, and Development. Our work centers on enabling zero-downtime upgrades, reducing operational complexity at scale, supporting GitLab’s cloud-native transition while continuing to serve existing deployments, and improving the upgrade experience for customers running GitLab in diverse environments. For more on how we work, see [Link: Team Handbook Page]. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.