
Smartsheet · Bangalore
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting ...
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most
ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual
tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and
big thinking. That is magic at work, and it’s what we show up for every day.
Smartsheet is looking for a Sr. Principal Data Scientist to set the technical direction for the ML models and AI sub-agents that
drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll architect the systems, define the
modeling and evaluation standards, and shape the roadmap for how Smartsheet uses applied ML and agentic AI to serve millions of
customers. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are a
recognized technical leader who moves fluidly between architecture, prototype, and production; raises the bar for the data
scientists around you; and partners with senior product and engineering leaders to make decisions that compound across the org.
You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team.
This full-time position reports to the Director of Data Science and is based in Smartsheet’s Bengaluru, India office.
what doesn’t, and what good looks like
how decisions are evaluated, and how all of it stays safe and trustworthy at scale
production monitoring
ambiguity, and de-risk the approach
privacy, aggregation, and customer trust
grow the org’s modeling rigor
(Statistics, CS, ML, Economics, Operations Research, or similar) strongly preferred
systems, or new modeling paradigms taken from idea to production impact
transformer-based sequence models, foundation model embeddings, causal ML, contextual bandits, and offline RL
patterns for keeping all of it reliable in production
propensity scoring, and synthetic control
sequential testing, and quasi-experimental methods
retraining cadence, and the trade-offs between batch and real-time serving
frameworks (PyTorch, scikit-learn, XGBoost/LightGBM), and visualization tools (Tableau or similar)
fluency in the SaaS metrics that drive it (NRR, GRR, ARR, and cohort economics)
wrong
your track record shows people and decisions, not just models, getting better
exists
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom
to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know
that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites
you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is
our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK,
Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled
status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is hiring a Senior Analytics Engineer to lead the way in data-driven decision-making. You will be responsible for the creation and maintenance of a governed, reliable, and scalable analytics system, transforming raw data into usable datasets for DS/ML, analytics, and reporting. A key aspect of this role is leading the architecture and implementation of efficient data transformation systems within Snowflake, fostering data democratization and impacting business outcomes. Working closely with BI analysts and Data scientists, you will ensure data accessibility and drive activation on critical customer-facing platforms. This full-time position reports to the Director of Analytics Engineering and is based in Smartsheet’s corporate offices in Bengaluru, India. You Will: * Leading the implementation of efficient and scalable systems that optimize data transformations from our data lake in Snowflake into clean, documented data products. * Contribute to the design standards and architectural principle standards, designs and processes. * Build and maintain a governed, robust, reliable, and scalable analytics system (DW/DV). * Collaborating with BI analysts and data scientists to provide proper data accessibility guidelines. * Foster data democratization via activation of data on critical platforms like Smartsheet platform, Amplitude, Thoughtspot , Gainsight. * Create and contribute to frameworks that improve data quality and observability to identify and resolve issues faster. * Create and implement data testing plans, encompassing data validation, data quality assessment, and regression testing, to identify anomalies, inconsistencies, or errors in produced datasets. * Mentor and guide teams and help drive high standards across the team by conducting design reviews and engineering ideation forums. * Collaborate with cross-functional teams to assess data privacy needs and define data masking strategies aligned with industry compliance standards (e.g., GDPR, HIPAA, CCPA). You Have: * 6+ years of experience in advanced data modeling using Data Vault (DV 2.0), dbt, and Snowflake. * Proven experience in building analytics systems with data transformation, dependency, and workload management (Data Vault, AutomateDV, dbt core, Airflow, Snowflake, GitLab, SQL). * Proven experience with building and maintaining business analytics layers and semantic layers to enable self-service for non-technical end-users. * Strong production experience supporting and maintaining analytics/data warehouse solutions with mission-critical datasets. * Familiarity with data governance principles for maintaining datasets to enable a single source of truth. * Familiarity with self-serve product analytics tools (Amplitude, Thoughtspot, Tableau, Gainsight, etc.). * Knowledge of code management and CI/CD practices (GitLab, Airflow, Snowflake, Terraform). * Familiarity with AWS solutions such as S3, EC2, VPC. Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is establishing a new Enterprise Insights & Intelligence team to centralize ownership of corporate metrics, analytics governance, and self-serve data enablement. This is a foundational hire — you will help build this function from the ground up, with direct visibility to senior leadership and the opportunity to shape how the entire organisation consumes and trusts its data. We are looking for a Senior Business Intelligence Engineer who can operate across three strategic pillars: automating and governing corporate executive reporting, standardising metrics and reporting practices at scale, and enabling self-serve and AI-powered data solutions. Day to day, this means you could be building an automated executive scorecard, codifying metric definitions into a governed semantic layer, standing up an AI agent that lets business users query trusted data in natural language, or leading enablement sessions on our analytics platforms. The thread connecting all of it is ensuring that Smartsheet's data is trusted, consistent, accessible, and ready for both human and AI consumption. This is not a traditional reporting or data science role. You will work across dbt, MetricFlow, Snowflake, and Databricks to build the governed data layer that underpins everything — from board-level scorecards to LLM-powered insights to self-serve dashboards. YOU WILL * Design, build, and maintain governed metric models — standardised, reusable definitions of business KPIs that dashboards, reports, and AI agents all query from a single source of truth * Own the automation and maintenance of corporate scorecards and executive reporting (SLT/XLT), ensuring trusted, timely data with AI-powered anomaly detection and alerting * Conduct deep dives on key KPIs and company goals, surfacing actionable insights and translating short- and long-term business priorities into data-driven recommendations shared via reviews and async updates * Lead metric certification and governance — maintain a centralised KPI glossary, standardise dashboards, and retire stale reporting assets * Build AI agent integrations (MCP servers, skills, subagents) that allow tools like Claude and Snowflake Cortex to query enterprise data through the semantic layer with metric-correct SQL * Drive self-serve analytics enablement — documentation, training, dashboard quality checks, and experimentation governance across Amplitude, Tableau, and other platforms * Partner with Product, Engineering, Finance, GTM, and Customer Success to align metric definitions and data sources cross-functionally * Translate qualitative UX signals and customer feedback into measurable data pipelines YOU HAVE * Bachelor's degree (B.Tech / B.E. / B.Sc.) in Computer Science, Engineering, Mathematics, Statistics, or a related quantitative field * 5+ years of experience in analytics engineering, BI engineering, data engineering, or a closely related role * Experience with KPI design and insight generation — ability to define meaningful metrics, analyse trends, identify anomalies, and communicate findings that drive business decisions * Familiarity with dbt (dbt Core or dbt Cloud) and concepts like YAML-based metric definitions and reusable data models; hands-on experience is a plus but not required * Deep SQL expertise with experience working in cloud data platforms such as Snowflake and/or Databricks * Experience building semantic layers, governed data models, or canonical metric definitions for downstream consumption * Working familiarity with AI/LLM tooling — concepts such as MCP (Model Context Protocol), agentic frameworks, or tool-use patterns for large language models * Proficiency with one or more BI/visualisation tools (Tableau, Amplitude, or similar) * Strong cross-functional collaboration skills and excellent async communication across time zones (IST / US Pacific overlap expected) * A proactive, ownership-driven mindset — comfortable building new processes and standards in a greenfield environment PREFERRED QUALIFICATIONS * Experience building AI agent skills, subagents, or MCP server integrations for LLMs * Hands-on experience using agentic coding platforms (Claude Code, Cursor, Windsurf, etc.) to streamline and automate analytics workflows * Software engineering experience (Python, JavaScript/TypeScript) with the ability to contribute to application-level instrumentation code * Experience with event taxonomy design, behavioural analytics pipelines, or product instrumentation (Amplitude, Segment, etc.) * Familiarity with metric governance frameworks, data catalogues, or data quality tooling * Prior experience working in a SaaS or enterprise software environment Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. ABOUT OKTA At Okta, our mission is to enable any organization to use any technology, making the world a more secure and connected place. We are the leading independent provider of identity for the enterprise. We work with an incredible array of customers, from the largest enterprises to the most innovative startups, to help them securely connect their people to technology. As we enter a new phase of growth, our AI and data capabilities will be a critical pillar of our success, powering secure and scalable products that serve both our customers and employees. THE OPPORTUNITY Okta is seeking a Principal Data Engineer to be the technical visionary for our internal data platform that supports our internal AI use cases with AI ready data. Reporting to the Sr Manager of Enterprise Data Platform, this role is responsible for turning the data product vision into a secure, scalable, and elegant technical reality. You will own the "how"—the technical strategy, implementation, and scalability that brings our AI and data product roadmap to life. This role requires a technical leader who can balance today’s execution with building a durable foundation for the future. You will own the technical standards for engineering excellence, security, and governance, ensuring our core data platform is trusted and ready to power the next generation of AI-powered products and decision-making at Okta. WHAT YOU’LL DO * Own the technical strategy and implementation for the company's AI data platform, translating product requirements into a concrete technical vision centered on Snowflake, AWS, dbt. * Design and implement a robust security and governance framework as a core pillar of the platform, ensuring our high-compliance, high-security standards are met. * Build automated solutions for data classification, access control, and vulnerability management (Nessus/Qualys), ensuring data is secure and trusted for AI consumption. * Implement and manage the strategy for infrastructure as code (Terraform) and CI/CD (GitHub/GitLab) to ensure secure, reproducible, and auditable deployments. * Set the bar for engineering excellence, driving best practices in code quality, system design, and operational readiness. * Serve as an engineering partner to the Principal Product Manager, providing technical feasibility, scoping, and architectural guidance. * Communicate technical vision, strategy, and trade-offs clearly to senior leadership and cross-functional teams. * Collaborate with the AI, security, and analytics teams to ensure the data platform meets the complex needs of the entire business. WHAT YOU BRING * Experience: 10+ years of data engineering experience, with at least 5 years focused on architecting data platforms for data products, analytics, and/or AI-driven products. Experience with high-compliance/high-security regulated environments is a plus. * Technical Authority: Deep and recognized mastery of data platforms and architecture, including cloud applications like Snowflake, Databricks, and AWS. Expert-level understanding of data pipeline and orchestration tools like dbt, Airflow, Fivetran, and Terraform. * Security & Governance DNA: Deep expertise in designing and implementing technical frameworks for data governance, access control, and security within a modern data stack. * Cross-Functional Partnership: A proven track record of partnering successfully with product management and business leaders to translate vision into high-impact technical solutions. * Balance of Today vs. Tomorrow: Ability to deliver immediate, high-quality engineering solutions while building a scalable and maintainable foundation for future innovation. WHAT SUCCESS LOOKS LIKE * A secure, scalable, and elegantly designed AI data platform that serves as the trusted data foundation for the company. * Robust, automated data governance and security frameworks embedded into the platform's core architecture. * A well-architected and cost-optimized tech stack that accelerates development and reduces operational friction. * Elevated technical capabilities and engineering excellence across the team, driven by your mentorship and leadership. #LI_Hybrid P24713_3369501 The Okta Experience * Supporting Your Well-Being * Driving Social Impact * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.