Finance Operations Excellence Manager (Bangkok Based, Relocation Provided)

Finance Operations Excellence Manager (Bangkok Based, Relocation Provided)

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.   The Opportunity  Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center.  Key Responsibilities  * Process Improvement & Transformation:  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI  * Data Analysis & Insights:  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health.  * Project Management & Stakeholder Engagement:  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication.  * Automation & Technology Enablement:  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions.  * Documentation & Training:  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation  * Quality & Controls:  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance. What You’ll Need to Succeed  Technical & Functional Skills  * Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies   * Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.    * Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans.  * Skilled at creating Excel macros to automate processes is preferred  * Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).  * Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable.  Behavioral Attributes  * Strong problem-solving mindset with a continuous improvement orientation.  * Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels.  * High attention to detail and commitment to quality.  * Self-starter with the ability to manage multiple priorities in a fast-paced environment.  * Adaptable, resilient, and comfortable with ambiguity and change.  Qualifications  * Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field.  * 5+ years of relevant experience in driving improvements in finance operations  * Experience in a tech or e-commerce environment is an advantage.  * Professional certifications (CA, PMP, CPA, etc.) are a plus.   #LI-NS2  #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner        PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Manager, Finance Process and Transformation (Bangkok Based, Relocation Provided)

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.   Get to know our team   Are you passionate about driving change, optimizing processes, and building something impactful from the ground up? The Finance Operations Excellence Team is a new team in Agoda Finance that plays a pivotal role in transforming our finance operations by:   * Partnering with finance and accounting teams to identify and unlock process improvement opportunities   * Leading and executing process improvement initiatives across the organization   * Fostering a culture of continuous improvement and operational excellence   * Championing Lean Six Sigma and other best-in-class methodologies to solve problems and streamline workflows   * Establishing robust business process management frameworks to ensure sustainable, high-quality outcomes  The Opportunity  The Finance Process and Transformation Manager will create and lead process transformation initiatives across Finance Operations, with a strong focus on R2R, O2C, and P2P. This role is responsible for establishing process management discipline, performance metrics, continuous improvement frameworks, and leveraging Lean Six Sigma and digital tools (AI, RPA, BI) to drive sustainable efficiency, scalability, and quality improvements.  In This Role, You Will:  * Lead end to end improvement and transformation initiatives across Finance processes (R2R, O2C, P2P), partnering closely with Finance process owners and leadership   * Conduct process assessments, value stream mapping, and deep dive diagnostics to identify transformation opportunities * Apply Lean Six Sigma methodologies to drive continuous improvement and measurable benefits.  * Develop and present business cases for transformation initiatives, including quantified benefits and implementation roadmaps.  * Explore and pilot new technologies and tools (e.g., task mining, process mining, AI enablers) to support process improvement.  * Collaborate with FinTech / system teams on the design and implementation of digital solutions.  * Ensure new processes are fully deployed, adopted, and embedded into BAU operations.  * Design and implement Business Process Management (BPM) standards, including:  * Process inventories  * Process documentation (L3/L4)  * Ownership and governance models  * Establish process performance metrics for Finance Operations, including:  * Identifying relevant efficiency, quality, and control KPIs  * Designing measurement approaches where data is not readily available  * Working with stakeholders to enable data collection and monitoring  * Build internal capability and foster continuous improvement culture in the organization by:  * Conducting Lean Six Sigma training  * Coaching teams on structured problem-solving and CI tools  What You’ll Need to Succeed:  * Bachelor’s degree in Finance, Accounting, Business, Engineering, or a related discipline.  * 5–8+ years of experience in Finance transformation, process improvement consulting, or inhouse Finance Operations Excellence.  * Strong hands on experience driving transformation across R2R, O2C, and P2P.on experience driving transformation across   * Experience defining and operationalizing process performance metrics and measurement frameworks.  * Experience in driving continuous improvement culture in an organization.  * Lean Six Sigma Green Belt (minimum); Black Belt strongly preferred.  * Comfortable delivering White Belt and Yellow Belt training.  * Familiarity with process mining, task mining, or similar productivity / analytics tools.  * Proven knowledge of Business Process Management, including building process inventories from scratch  * Strong stakeholder management and communication skills with senior management across organization (not limited to just Finance).  * Analytical, data driven, and structured problem solver * Experience in ecommerce, travel, or technology driven industries is highly preferred. commerce, travel, or technology driven industries  #LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Colombia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner        PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Senior / Principal Program Manager - Controllership (Bangkok Based, Relocation Provided)

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity We are hiring a Senior Program Manager / Principal Program Manager, Finance & Controllership to lead complex, high-impact initiatives across Finance, Controllership, and broader business functions. This role is best suited for someone with strong business, finance, and accounting acumen who can operate effectively in ambiguous environments and connect the dots across business models, accounting treatment, operating processes, controls, systems, reporting, and tax considerations. The scope of the role goes beyond process improvement or project coordination. The person in this role will help shape and drive initiatives such as setting up new business units, designing scalable finance and accounting structures, improving financial operations, and solving cross-functional business problems that require sound judgment across finance, operations, and systems. We are looking for someone who is highly logical, learns quickly, and is able to move fluidly between strategy and detail — someone who can independently structure complex problems, challenge assumptions, and turn ambiguity into practical, executable solutions. Key Responsibilities * Lead end-to-end delivery of strategic and operational initiatives across Controllership, Accounting, Finance Operations, and business transformation. * Structure ambiguous business problems into clear workplans, decision points, and actionable recommendations. * Partner with Finance, Accounting, Tax, Legal, Product, Systems, and Operations teams to design practical solutions that are operationally scalable and financially sound. * Evaluate implications of changes across accounting, reporting, controls, tax, legal-entity setup, systems, and operating processes. * Help design and implement finance-ready operating models for new business initiatives, organizational changes, or structural changes. * Drive clarity on business requirements, governance, milestones, interdependencies, and execution risks. * Prepare high-quality materials for senior stakeholders and leadership, including decision memos, steering updates, and recommendations with clear trade-offs. * Go beyond coordination by diving into details where needed to validate assumptions, solve issues, and move execution forward. * Establish practical frameworks, templates, and methodologies that improve consistency and execution quality across projects. Examples of Initiatives You May Lead * Setting up new business units or operating models, including finance process design, accounting considerations, reporting readiness, and governance requirements. * Designing accounting and finance structures to support new products, new markets, or organizational changes. * Driving improvements in core finance operations such as AP, AR, collections, credit risk, reconciliations, and close-related processes. * Solving cross-functional issues that require balancing business needs with accounting, tax, control, and system constraints. * Leading finance transformation projects involving process redesign, policy interpretation, data flows, controls, and operating model changes. * Supporting strategic decisions where financial, operational, and structural implications need to be assessed holistically. Required Qualifications * 7+ years of relevant experience in program management, finance transformation, controllership, strategic finance, accounting operations, consulting, or similar roles. * Strong understanding of accounting, finance operations, and controllership concepts, with the ability to apply this knowledge in real business situations. * Proven ability to structure and drive ambiguous, cross-functional problems that require both strategic thinking and hands-on execution. * Demonstrated experience working on initiatives involving some combination of business processes, accounting treatment, reporting, controls, operating models, systems, and governance. * Ability to assess issues holistically and connect implications across business, finance, tax, accounting, and operational dimensions. * Strong executive communication skills, with the ability to synthesize complexity into concise recommendations and decision-ready materials. * High ownership and strong follow-through; willing to dive into details rather than operate only at a coordination level. * Excellent written and verbal communication in English. * Ability to thrive in a fast-paced environment. Preferred Qualifications * Experience in finance controllership, accounting advisory, strategic finance, or business transformation. * Background in industries such as travel tech, e-commerce, fintech, or other fast-paced, complex operating environments. * Familiarity with entity setup, intercompany structures, accounting policy interpretation, reporting structures, or tax/control considerations. * Experience working with or alongside Product, Systems, or Data teams, while representing a strong business/finance perspective. * CPA, CA, ACCA, CFA, or other relevant finance/accounting qualifications are a plus. * Relevant certifications that augment program management like PMP / PRINCE2 / Agile are a plus. Key Skills & Attributes * Strong business and finance judgment * Highly logical and quick to learn * Able to connect the dots across different domains * Comfortable with ambiguity and problem solving * Hands-on, detail-oriented, and execution-focused * Structured thinker with strong communication skills * Confident engaging senior stakeholders while remaining practical and grounded in the details #LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Colombia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner        PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.