
Agoda · Bangkok
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for tra...
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by
their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working
together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across
our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If
you’re ready to begin your best journey and help build travel for the world, join us.
Get to Know our Team
Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to
build and operate world-class products efficiently and reliably. Our TPMs play a key role in bridging business, data, and
technology—translating complex needs into scalable solutions that empower teams across the company.
The Data team plays a critical role at Agoda in supporting the tooling that enables our business users, product
managers, engineers and the rest of the business to make data-driven decisions. The Data and Analytics Excellence
Area encompasses the full data lifecycle, from ETLs and data engineering, to building queries, to analytics and visualisation.
The Opportunity
Agoda is rapidly accelerating its AI transformation and making AI a core enabler for every team. Our ambition is to tightly
integrate our data and AI initiatives so that working with data is simpler, more efficient, and produces highly accurate,
trustworthy outputs.
We are looking for a Technical Product Manager to shape how AI-powered data capabilities are ideated, developed, and rolled out
across Agoda. The initial focus area is automated data analysis – spanning table discovery, metadata and semantic
layers, assisted query generation, and ultimately the visualization or SQL outputs. You will be responsible for evolving these
capabilities end‑to‑end: defining the vision, aligning stakeholders, and partnering with dedicated platform teams to deliver them
at scale.
This is a high‑impact role in a fast‑moving space, operating in one of Agoda’s most mature and strategically important areas:
Data. You will drive AI innovation in our data ecosystem and ensure users can easily access trusted, accurate, and meaningful data
through AI, to unlock better decisions and real business impact.
In This Role, You’ll Get to
levels to align on direction and devise a roadmap that ultimately empowers our data users through AI
work
ensure they are making impact
and operate in a fast- paced setting
influencing without authority across all levels of the organization.
and balance product velocity and technical debt tradeoffs
What You’ll Need to Succeed
non-technical teams.
shifting priorities to meet business need
working with others to gather it.
PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize
attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at
Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity
regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity,
disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details
removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited
third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the
candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build, ship, and operate world‑class products efficiently and reliably. Our TPMs bridge business, data, and technology—translating complex engineering and operational needs into scalable solutions that empower teams across the company. The Production Deployments domain owns the end‑to‑end lifecycle of production services at Agoda—from initial deployment through operating, scaling, day‑to‑day management, and eventual retirement. This work spans more than a thousand services in production and includes deployment orchestration, private cloud runtime environments, service controls, and cost‑aware resource management. The domain is central to Agoda’s Production Excellence, balancing developer autonomy with the guardrails required for reliability, security, and efficiency at scale. The Opportunity As a Technical Product Manager for Production Deployments, you define and evolve the platforms that govern how services are deployed, operated, scaled, and managed in production. You partner with platform engineers, SREs, and application teams to improve not only how software is released, but also how it consumes resources, manages risk, and operates cost‑effectively across its lifecycle. This is a high‑impact role shaping how thousands of services run in production—enabling teams to move quickly while providing the visibility, controls, and standards required to operate reliably at scale. In This Role, You’ll Get To: * Own the full product lifecycle for production deployment and runtime platforms—from discovery and design through adoption and continuous improvement. * Define a clear long‑term vision for managing production services, including deployment, operating, scaling, upgrades, and decommissioning. * Partner with platform engineers, SREs, and service owners toidentify operational challenges and prioritize high‑impact platform capabilities. * Enable safer and more efficient releases through automation, standardization, and platform guardrails. * Drive visibility and controls around resource usage and cost, enabling teams tooptimize and right‑size their services. * Design and evolve self‑service capabilities and controls that allow teams to manage services independently while meeting reliability and security standards. * Balance delivery velocity with reliability, capacity management, and cost efficiency. * Define and track key metrics across the service lifecycle, including deployment frequency, change failure rates, resourceutilization, cost efficiency, and recovery time. * Communicate clearly across engineering and leadership, including during complex or high‑impact production situations. * Demonstrate strong ownership and execution, driving initiatives from concept through broad adoption across a large engineering organization. * Stay current with industry practices in CI/CD, cloud platforms, platform engineering, cost optimization, and large‑scale service operations, and apply them pragmatically. What You’ll Need to Succeed: * Experience working in or closely with production environments, with understanding of how services are deployed,operated, scaled, and supported in live systems. * Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed tooperate applications in production. * Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency. * 3+ years of experience in technical product or program management within a highly technical environment. * Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority. * Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams. * Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms. * Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions. * Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms. * Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact. * Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements. * Hands‑on experience with product and delivery tools such as JIRA and Confluence. * Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers tooperate services effectively at scale. ***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.*** #bangkok #sanjose #losangeles #sydney #melbourne #perth #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Technical Product Manager – ML & LLM Platforms The Opportunity Agoda is rapidly accelerating its AI transformation. Our ambition is to make ML and LLM application development fast, scalable, reliable, and increasingly autonomous. We are looking for a Technical Product Manager to own and evolve Agoda’s ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine learning and large language model applications. You will operate at the intersection of platform engineering, applied AI teams, and emerging AI coding agents — ensuring our internal platforms are production-grade, optimized for experimentation, and increasingly native to AI-assisted development. This is a high-impact role in a fast-moving space, where the goal is not just to support ML/LLM applications — but to enable them to be created and iterated on with increasing automation and minimal human friction. In This Role, You’ll Get to * Define and evolve the product vision and roadmap for Agoda’s ML & LLM Ops platforms * Shape how teams productionize ML models and LLM-powered applications * Identify platform gaps, scalability constraints, and optimization opportunities * Drive the evolution of our platform to support AI-native development workflows and coding agents Requirements & Opportunity Discovery * Gather requirements from ML engineers, data scientists, backend engineers, and AI application teams * Translate complex technical needs into clear product requirements and prioritization frameworks * Proactively identify opportunities to reduce friction, improve reliability, and increase deployment velocity * Balance experimentation flexibility with governance, safety, and cost efficiency Execution & Delivery * Own features end-to-end: concept, specification, prioritization, implementation, and post-launch analysis * Partner closely with engineering to balance platform scalability, performance, and technical debt * Ensure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systems * Drive adoption through documentation, training, and internal evangelism AI-Native Platform Evolution * Collaborate with engineering to level up Agoda’s platforms to be more compatible with AI coding assistants and autonomous agents * Ensure platform APIs, tooling, and abstractions enable meaningful AI-generated code contributions * Help define guardrails and workflows that allow safe, reliable AI-assisted development What You’ll Need to Succeed * 5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain * 2+ years of technical product or program management experience in fast-paced, high-scale environments * Experience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines) Technical Depth * Strong understanding of ML systems and model lifecycle management * Familiarity with LLM application patterns (RAG, fine-tuning, prompt management, evaluation frameworks, etc.) * Comfortable discussing architecture, APIs, infrastructure trade-offs, and scalability concerns with senior engineers * Strong analytical mindset with the ability to reason about system design, performance, and cost trade-offs Leadership & Mindset * Strong cross-functional leadership skills and ability to influence without authority * Comfortable operating in ambiguity and rapidly evolving technological landscapes * Excellent communication skills — able to translate between business, platform engineering, and AI application teams * Proactive, structured thinker with a strong problem-solving mindset * High ownership and bias for impact Why This Role Is Unique * You will shape how AI is built at scale inside Agoda. * You will influence the evolution of our internal platforms toward AI-native and agent-compatible development. * You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem. * Your work will directly accelerate Agoda’s ability to deliver AI-powered experiences to millions of customers worldwide. ***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.*** #bangkok #sanjose #losangeles #sydney #melbourne #perth #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity: We are looking for a Program Manager to act as an implementation lead for large-scale HRIS and people technology transformation initiatives. This senior individual contributor role is responsible for planning, coordinating, and executing complex HRIS projects end-to-end, overseeing project governance, timelines, risks, and dependencies, and driving change management and adoption for new system rollouts and enhancements. You will partner with People Team leaders and cross-functional stakeholders, deeply understand their domains, and think in the customers’ shoes to identify technical solutions that deliver step-change improvements to our internal processes and employee experience. In this role, you get to: Lead HRIS Programs & Project Planning * Manage a portfolio of People Technology / HRIS projects, coordinating scope, timelines, resources, and risks across multiple initiatives. * Oversee largescale HRIS transformations, including restructurings, overtime/position management changes, and deployment of new capabilities. * Lead project discovery and planning workshops with HR and business stakeholders to define objectives, requirements, and project plans for target state processes and technology. Drive Design, Governance & Implementation Execution * Lead the design and governance framework on HRIS transformation projects, ensuring consistent standards, documentation, and alignment with business strategy. * Translate business requirements into clear, scalable product requirements and technical specifications for implementation teams. * Act as implementation lead for HRIS / people technology initiatives, including requirements gathering, fit gap analysis, configuration/testing coordination (SIT/UAT), cutover, and hyper care. * Evaluate new project requirements and effort estimates, defining MVP, Phase 2 and beyond using data driven prioritization frameworks. Partner with Stakeholders & Execute Strategy * Partner closely with People Team leaders and other business stakeholders to validate needs, align expectations, and prioritize projects within the overall HRIS program. * Execute agreed plans by defining and tracking milestones, managing issues and risks, and coordinating testing and deployment activities. * Influence and, where appropriate, challenge requirements or scope to ensure projects remain deliverable, technically feasible, and sustainable over time. Lead Change, Adoption & Continuous Improvement * Plan and manage change management activities for new HRIS rollouts (new modules, features, or tools), ensuring stakeholders are prepared and supported. * Coordinate communication and training efforts; oversee the creation of user guides, quick references, and the delivery of demos, training sessions, and Q&As. * Run retrospectives/postmortems with stakeholders and project teams to capture lessons learned and improve future project execution and processes. * Use project and adoption metrics (e.g., timelines, defects, usage, satisfaction) to evaluate outcomes and recommend adjustments or followup improvements. Shape Ways of Working & Coach Others * Promote and model agile ways of working, including backlog management, prioritization, and iterative delivery. * Skill up and coach the BA / Partnerships team on Product Owner best practices (requirements definition, prioritization, stakeholder communication). What You’ll Need to Succeed: * 5+ years of experience in program / project management roles within IT, HRIS, or People Technology environments. * Proven track record managing largescale HRIS or people technology projects/programs end-to-end (from discovery and planning through go live and hyper care). * Strong project delivery skills: * Building and managing detailed project plans (scope, milestones, dependencies, risks, issues) * Coordinating cross functional teams (HR, IT, vendors, finance, etc.) * Keeping stakeholders aligned and projects on schedule * Demonstrated ability to influence and manage difficult stakeholders, set expectations, and constructively challenge scope or requirements when needed. * Experience with change management for systems/process rollouts (comms, training, stakeholder readiness, adoption tracking). * Familiarity with agile and/or hybrid delivery methodologies and how to apply them pragmatically in a corporate/HRIS context. * A strong execution and delivery mindset: hands-on, organized, detail oriented, and comfortable managing multiple concurrent projects in a fast-moving environment. * Excellent “power skills”: * Clear written and verbal communication (including status reporting and exec updates) * Stakeholder and vendor management * Critical thinking and structured problem solving * Time management, prioritization, and follow-through * Bachelor’s degree in Business, MIS, Computer Science, IT, or a related field, or equivalent practical experience. * Fluency in English (written and spoken). It’s Great If You Have: * Hands-on systems integration or implementation experience with Workday or other major HRIS / people platforms. * Experience working in a diverse, international ecommerce or technology company. * MBA or consulting experience (HR / tech / digital transformation). * Exposure to people product management or employee facing digital solutions. * Familiarity with modern people technology trends (cloud HRIS, talent platforms, automation, people analytics). PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.