Operations Management Intern

Concentric

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.   Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:    Integrity – Collaboration - Relationships – Excellence – Creativity - Results   Join Us, Concentric - "Your World Secured" We are currently seeking to hire an Integrated Security Operations Manager to join our Corporate team in San Francisco, CA Candidates must be based in the San Francisco Bay Area or willing to relocate. This is a remote-friendly role, though you will be expected to attend in-person meetings at our San Francisco headquarters and are required to travel to and work from operational client sites as needed. JOB DESCRIPTION The Integrated Security Operations Manager is part of the Embedded Program Team but is responsible for coordinating with Security Operations to establish and transition ad hoc work into embedded roles, ensuring seamless integration, clear communication, and alignment of operational needs with client expectations. This position will manage several small groups of vendors, ad hoc services, or employees, and embedded services, who are working directly with Concentric clients. The Integrated Security Operations Manager serves as the primary liaison to Concentric for vendors, employees, and clients, ensuring smooth communication and seamless operations while addressing any needs or challenges. Providing ongoing guidance and mentoring, performance feedback, and administrative support to enhance vendor or employee engagement and client satisfaction are key tenets of this position.  Additionally, the Integrated Security Operations Manager will recruit, onboard, and hire vendors and embedded employees; approve timecards, invoices, and expense reports; and provide supervisory oversight while collaborating with the Embedded Programs Management Team, Security Operations, Human Resources, Recruiting, and Finance to ensure compliance with company policies, efficient resource allocation, seamless workflow transitions, and the successful execution of intelligence and security operations that align with client objectives. The ideal candidate will have real-world experience in the security field and supervisory experience managing and mentoring diverse teams.   RESPONSIBILITIES * Collaborate with the recruitment team to identify and place top-tier embedded employees in client programs; assist in screening and selecting candidates to align with client requirements * Conduct regular check-ins with embedded employees to assess job satisfaction, performance, and well-being. * Advocate for employee needs and escalate issues as necessary to HR or management. * Provide guidance and mentorship to embedded employees in the intelligence and/or security fields, assisting them in resolving challenges and navigating issues that arise at the client site * Serve as the primary manager throughout the entire embedded employee lifecycle from onboarding to offboarding, including timesheet and expense report reviews, managing performance evaluations, and implementing performance improvement plans, as needed * Serve as the primary relationship manager between Concentric and client managers, overseeing embedded employees * Collaborate with HR and other departments to ensure compliance with relevant policies, regulations, and legal requirements. * Facilitate communication between employees, clients, and internal teams to maintain alignment on operations. * Design, develop, and draft proposals, including budgets as needed * Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements * Provide in-person management and direct Executive Protection support of complex security operations or protective details. * Provide direct billable consultative and/or security services as requested to clients globally * Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements * Act as the business representative in the great San Francisco, CA area for client requests and business development efforts * Security Operations staff Coordinator management * Oversight and development of the GSOC operations and scheduling * Day-to-day administrative support; expense/account reconciliation, assistance with AP/AR functions, calendar management, project tracking and periodic updates to Security Operations management * Lead key internal team and organizational initiatives * Develop and implement internal policies, procedures, processes, and escalation protocols specific to the delivery of protective operations globally * Maintain excellent rapport and open lines of communication regarding client needs,  requests for support, service issues, and deliverables * Ensure client deliverables are met across the full suite of security services * Proactively communicate with clients regarding identified risks to personnel, property, or reputation * Identify gaps in processes and resources, and develop methodologies to address these gaps as part of the larger Concentric strategy  * Oversee quality control and training as needed for Concentric employees, embedded staff, and contracted security assets * Maintain a local Security License to provide armed and unarmed security work.   REQUIRED QUALIFICATIONS * Must be able to legally work in the country where this position is located without visa sponsorship * 5+ years of supervisory experience  * Excellent professional judgment and decision-making skills * Excellent organizational and problem-solving abilities with great attention to detail * Ability to handle sensitive employee and client matters with discretion and professionalism * Proficiency with Google Suite and Monday.com * Bachelor's degree or equivalent industry experience * At least 10 years of experience in the protective security industry, law enforcement, or similar government service.  * Experience developing and delivering protective protocols and measures at the organizational level * Experience working with contract staff and employees to provide comprehensive protective services * Experience partnering with a cross-functional team to deliver protective services.  * Exceptional communication and interpersonal skills * Proven ability to transfer knowledge and inspire a growth mindset * HR-218 eligibility with active CCW (California mandatory, multi-state accepted), or BSIS Armed Guard Card and CCW * This position requires the ability to travel up to 30% of the time PREFERRED QUALIFICATIONS * Bachelor’s degree in a related field  * Experience managing employees placed within client organizations (e.g., embedded consulting, managed services, or staffing models). * Ability to thrive in a fast-paced, growth-oriented, and quickly changing environment * Adept at learning new software and web-based tools * Familiarity with human resource practices * Experience working with high-net-worth family or corporate protective details * Experience in corporate security, military or law enforcement * Experience working in overseas environments COMPENSATION & BENEFITS * The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents. * Concentric also offers an HSA employer contribution * Medical FSA * Employer-paid insurance: life, STD, LTD, and AD&D  * 401k including employer match & immediate vesting * 11 paid holidays  * Paid leave (vacation, sick, parental)  * Annual Health & Wellness Benefit * Pet Insurance * National discount employee program * Employee Assistance Program for personal needs * Credentity Protection - Eclipse Digital Protection by Concentric * Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. * Dedicated Security and Intelligence Training Programs for Professional Development * Coaching and Mentoring Opportunities San Francisco, California Pay Range $165,000—$175,000 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

SSC Space AB

Welcome to SSC Space, the perfect workplace for those passionate about technology in general and space in particular. With space organizations, research institutes, institutional and commercial actors as customers, we offer specialist expertise in satellite communications, space consulting services, rocket and balloon systems, flight test services, satellite propulsion systems, and much more. SSC Space also operates one of the world’s largest global networks of ground stations for satellite communications and owns and operates the Esrange Space Center in Kiruna, northern Sweden, with the aim of launching satellites soon. As a Service Delivery Manager and as a part of our Service Assurance team, you will play a vital role in ensuring service performance and managing the lifecycle of contracts for our satellite communication customers. We are looking for a dedicated individual who shares our core values: Customer Passion, Care, Collaboration, Curiosity, and Courage. The Service Delivery Manager is responsible for ensuring successful execution and performance of customer contracts. This role is the primary operational interface for our satellite communication customers, responsible for monitoring and reporting service performance, managing incidents, and facilitating contract renewals. Join us on this journey of innovation and exploration where your skills can make a significant impact in our dynamic and globally-connected environment. Apply now and be part of the team that's revolutionizing satellite services! JOB REQUIREMENTS Bachelor’s degree in a scientific/technical field or equivalent experience managing technical customer accounts. Experience working directly with customers in a technical or service-oriented environment. Strong understanding of technical systems and operational instructions. Proficiency in MS Excel, Power Point and SharePoint. Excellent communication and documentation abilities. Highly structured and organized approach. Business-oriented mindset with customer focus. Strong analytical abilities; able to interpret technical data. Self-driven with the ability to work independently. Effective team collaborator. Due to the high security classification of this role, EU citizenship is required. Driver’s license.  Preferred Experience Contract management Experience . JIRA. JOB RESPONSIBILITIES Service Performance & Customer Interface Serve as the main operational point of contact for assigned customers. Monitor and track service performance across customercontracts. Prepare and deliver regular internal and external performance reports. Conduct internal and external service reviews and support preparations for contract renewal. Identify and manage scope creep, ensuring additional requests are properly evaluated and not accepted by default. Incident Management Follow up on service-related incidents and initiate internal escalation when required. Ensure timely and accurate incident reporting to customers. Contract Execution Oversee contract fulfilment and adherence to service commitments throughout the lifecycle. Provide input for customer invoicing and oversee accuracy of billable service components. Support project establishment and service lifecycle transitions. Internal Collaboration Coordinate with internal sales, engineering, operations, and management stakeholders. Trigger internal escalation processes to resolve service delivery risks. Drive service review actions and follow up to completion. JOB BENEFITS We offer you A unique opportunity to contribute to a wide range of projects and play an active role in both the Swedish and international space industry. An excellent opportunity for personal and career development. An exciting, international workplace characterized by an open atmosphere and proud employees all over the world. Additional benefits In addition to vacation and traditional public holidays, we offer extra paid leave throughout the year, such as time off between Christmas and New Year, Ascension Day, amounting to 6-11 extra days depending on the calendar. Wellness allowance of SEK 5,000 per year. Health benefits such as voluntary health insurance and regular health checks for eligible employees. Access to a benefit bike through a tax-efficient leasing program. Support for employee-driven activities that promote connection, health, and culture across teams. Collective Agreement, including good pensions plans, parental pay and insurance. Location This is a permanent full-time position located preferably in Kiruna. For the right candidate there will also be a possibility working from our office in Solna, Stockholm. Further information For questions regarding employment terms or union-related matters, you are welcome to contact our union representatives: Sveriges Ingenjörer: SverigesIngenjorer-AF@sscspace.com Unionen: unionen@sscspace.com Next step If this opportunity sparks your interest, don’t wait to apply! When applying, please include your CV. While you are welcome to include a brief personal note or letter, our evaluation will primarily focus on your skills and qualifications as outlined in your CV, ensuring a fair and unbiased recruitment process. Due to the summer holiday period, we will resume this recruitment in August. Feedback may therefore take longer than usual, and we appreciate your understanding during the summer. This position requires approved pre-employment screening. These controls are based on the role that you will fulfill within the company. Additional requirements regarding citizenship may apply. We help Earth benefit from space SSC Space is a leading global provider of advanced space services, with more than 50 years of experience. We help space organizations, research institutes, commercial and institutional actors from all over the world to get access to space. With local presence on all continents and about 700 committed employees, we offer specialist expertise in satellite communications and satellite control services, spacecraft operations, rocket and balloon systems, launch services and flight test services, as well as engineering, operations and consultancy services for space missions. We help Earth benefit from Space. Learn more at sscspace.com

Clevry Sweden AB

About the Role We are currently supporting our client in the search for a Mid-level Operation Management Assistant to join our their team in Stockholm (Kista). This is an excellent opportunity for someone with a solid background in finance and business operations who is looking to work in an international environment where financial analysis, commercial support, and project finance play a central role. As a Mid-level Operation Management Assistant, you will support business management activities by providing financial insights, analyzing business performance, supporting commercial negotiations, and contributing to project financial management. The role requires strong analytical skills, business understanding, and the ability to collaborate with multiple stakeholders across the organization. Key Responsibilities Business Analysis & Management Support Support business management activities by collecting, organizing, and analyzing financial and business data. Assist with industry research, market analysis, and the preparation of business reports and management presentations. Identify potential business risks and opportunities and provide initial recommendations to support decision-making. Contribute to the delivery of high-quality analysis within agreed timelines. Financial Analysis & Business Performance Analyze company financial statements and business performance to provide actionable financial insights. Perform profitability analysis, variance analysis, budgeting support, and financial forecasting. Monitor financial performance and support management with reporting and decision-making materials. Prepare financial reports and presentations using Excel, PowerPoint, and other Office applications. Project Finance Management Support financial management throughout the project lifecycle. Track project budgets, revenues, costs, profitability, and cash flow. Follow up on billing, invoicing, collections, and payment status. Assist in identifying and mitigating financial risks related to projects. Commercial & Financial Support Support customer negotiations regarding finance-related commercial terms. Assist in reviewing and coordinating payment terms, credit terms, guarantees, invoicing arrangements, and collection processes. Collaborate closely with Sales, Delivery, Legal, Accounting, Credit, and Management teams to ensure commercially sound financial agreements. Provide financial input to support commercial decision-making. Qualifications & Requirements Bachelor's degree or higher in Finance, Accounting, Business Administration, Economics, Management, or a related field. Solid knowledge of financial accounting, management accounting, budgeting, forecasting, and financial statement analysis. Strong understanding of project finance management, including budgeting, profitability, revenue recognition, cost control, billing, collections, and financial risk management. Good understanding of commercial business terms, including payment terms, credit terms, guarantees, invoicing, and collection processes. Excellent proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications. Skills & Competencies Strong financial analysis and analytical problem-solving skills. Excellent business understanding and the ability to interpret financial data in a commercial context. Ability to identify risks, opportunities, and provide practical recommendations. Strong communication and stakeholder management skills. Ability to coordinate work across multiple departments and functions. Structured, detail-oriented, and capable of managing multiple priorities simultaneously. Proactive mindset with a high level of ownership and execution capability. Preferred Experience Previous experience in financial analysis, FP&A, business finance, management accounting, finance business partnering, or project finance. Experience supporting project management, budget tracking, profitability analysis, billing, collections, or financial risk management. Experience supporting customer negotiations involving finance-related commercial terms is considered an advantage. Experience from ICT, energy, engineering projects, B2B business, or project-based organizations is highly preferred. Language Requirements Fluent English is mandatory. Fluent Chinese is mandatory. Work Authorization You must have a valid legal right to work in Sweden at the time of application (e.g., EU citizenship or a valid work permit/visa). Additional Information This is a full-time, on-site position based at our client's office in Stockholm. The intended start date for the assignment is as soon as possible. This is expected to be a long-term consulting assignment with the possibility of extension. The role is offered as a consultancy assignment through Clevry, meaning you will be employed by Clevry while working on assignment with our client. You will receive more detailed information about the company during an initial conversation with one of our recruiters. What we can already share is that our client is a large international organization operating in a fast-paced and multicultural environment, offering excellent opportunities for professional development and long-term growth. This role offers the opportunity to work closely with business leaders and cross-functional teams while developing expertise in financial analysis, project finance, and commercial business management. Recruitment Process The recruitment process is initially managed by Clevry. If your profile is considered a strong match for the role, one of our recruiters will contact you for an initial phone screening. Following this, our client will take over the interview process. As part of this process, our client will conduct a background check on the final candidate. We apply continuous selection, and the position may be filled before the application deadline. We warmly welcome your application already today! Please note! We only accept applications submitted through our platform and will not respond to applications sent via email. About Clevry For over 30 years we have been the change maker for a more soft skills driven work-life within talent acquisition, assessments and advisory. We operate globally with customers, consultants and candidates from North America to Singapore with headquarters in Brighton, Stockholm and Helsinki. At Clevry we have over 150 soft skills certified recruiters, business psychologists and experts at your service. Follow us on LinkedIn: Clevry Sweden