Senior Software Development Manager - ECommerce Engineering

Coupang

Job Description Director of Engineering, Rocket Growth - Seller Experience and Growth At Coupang we are building the future of ecommerce. Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Role: Rocket Growth – Seller Experience and Growth team has the mission to provide Coupang sellers the utmost convenience of selling and offer Coupang customers the best available selection at the lowest possible price, building best in class seller facing capabilities and services. We are seeking an experienced hands-on, senior leader as a Director of Software Engineering to join us to take our growth engineering strategy to the next level. This technology leader should have a proven track record of designing and building large-scale distributed systems preferably with a background in the E-commerce space, and be an active contributor towards product vision and development. You will be a team leader who will lead the development for improving Rocket Growth's scalability, reliability, availability, extensibility, and performance. As we continue to scale and innovate, you will be working in a fast-paced environment along with a team of smart and passionate global engineers to design and implement various systems to meet the needs of the Rocket Growth business. Skills & Qualifications: * Bachelor’s Degree in Computer Science or related field with 10+ years of experience.  * At least 10+ years of experience leading a software development team through multiple product / platform releases.   * Experience mentoring junior software engineers to improve their skills and make them more effective software engineers * Experience building and operating distributed systems that are highly available.  Professional coding experience using modern programming language such as Java, Scala, Kotlin, C++, C#, etc.; strong object-oriented design and algorithmic analysis background.  * Deep experience building high quality software with the Agile processes: Software design, code reviews, QA process.  * Ability to handle multiple competing priorities in a fast-paced environment.  Preferred Skills:  * Experience taking a leading role in building complex software systems that have been successfully delivered to customers * Experience communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy * A visionary / thought leader who has driven product ideas to successful releases A manager of managers with passion for people management and mentorship to grow them. * Experience influencing software engineering best practices within your team * Hands-on expertise in many disparate technologies, ranging from front-end user * Interfaces through to back-end systems and all points in between * Experience working backwards from the customer and delivering innovative, simple Solutions. Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.   Details to consider  * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/

Coupang

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.    We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.   About the Role: At Rocket Growth, our mission is – Rocket Growth strives to offer Coupang customers the best available selection and the lowest possible price and provide Coupang sellers the utmost convenience of selling. We are seeking an experienced hands-on leader as a Senior Software Engineering Manager to join us to take the business to the next level. We are also looking for a tech leader with a proven track record of designing and building large-scale distributed systems preferably with a background in the E-commerce space. You will be a team leader who will lead the development for improving the Marketplace platform's scalability, reliability, availability, extensibility, and performance.  As we continue to scale and innovate, you will be working in a fast-paced environment along with a team of smart and passionate global engineers to design and implement various systems to meet the needs of the Rocket Growth business. What You Will Do : As the SDM, you will: * Lead an agile team of developers to build scalable, stable, and maintainable software systems, while driving architectural decisions and engineering best practices. * Recruit, hire, and develop talent through mentoring, 1:1 coaching, and career‑growth support. * Collaborate with product owners and stakeholders to understand and prioritise requirements, shape the roadmap, and deliver high‑quality solutions. * Define and report key engineering metrics, ensuring strong execution across development, implementation, and operations. * Drive continuous improvement, standardisation, and optimisation of engineering and business processes. * Communicate effectively across users, technical teams, and leadership to define product features, influence strategy, and guide complex software from concept to delivery. * Serve as a thought leader with broad technical expertise—spanning front‑end to back‑end—focused on building customer‑centric, innovative, and simple solutions. Skills & Qualifications: * Bachelor’s Degree in Computer Science or related field with 10+ years of experience. * At least 2+ years of experience leading a software development team through multiple product / platform releases. * Experience mentoring junior software engineers to improve their skills and make them more effective software engineers * Experience building and operating distributed systems that are highly available. * Professional coding experience using modern programming language such as Java, Scala, Kotlin, C++, C#, etc.; strong object-oriented design and algorithmic analysis background. * Deep experience building high quality software with the Agile processes: Software. * Design, code reviews, QA process. * Ability to handle multiple competing priorities in a fast-paced environment. Type of work model :- * Hybrid / Onsite / Remote working  Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.   Details to consider  * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/

Coupang

Company Introduction   We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.    We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.     Role Overview  Rocket Growth is the 2P marketplace at Coupang. The Supply Chain team within Rocket Growth has the mission to simplify and reduce cost of doing business for Sellers. Our technological solutions enable sellers to ship their inventory to Coupang and let Coupang handle the rest - fulfilment, customer returns, used reselling, vendor returns, etc. As a Senior Staff Software Engineer, Backend, you will work on distributed systems, and building next generation products. Reporting to the Senior Director, this role is for a technical lead who will help influence the technical north star for all of the Supply Chain domain projects within Rocket Growth, as well as with internal and external partners. This role is highly technical, but also requires deep business acumen and active participation and partnership with Product to shape what we build. If you thrive working alongside Product to help define what we build, are deeply technical to understand the nuances of Supply Chain and the plethora of systems that typically are part of it - then this is the perfect role for you. What You Will Do * Drive the highest quality of architecture and design of the system. * Draw a roadmaps and vision for the scalable and robust growth of the product * Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations. * Align with stakeholders and lead engineers on mission critical projects. * Decompose complex problems into simple, straightforward solutions. * Leverage knowledge of internal and industry best practices in design. * Deep-dive and handle critical system issues.   Basic Qualification * Bachelor's degree and/or master’s degree in computer science or equivalent. * Minimum 12 years of experience working on software design and development in Java, Python. * Proven track record of designing and building large-scale distributed systems in the Supply Chain space. * Large system architecture design and development experience. * Experience with cloud computing with AWS. * Experience of developing container-based testing environment. * Experience with Java / IntelliJ / Spring environment. Preferred Qualifications * Deep understanding of Supply Chain Domain * Deep expertise in AWS ecosystem (compute, storage, distributed services) * Mentor & junior engineers and influence team architecture * Excellent Communication Skills   Type of work model * Hybrid  Details to consider  * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/