
Karla · Berlin/Remote
ABOUT US Turn Every Delivery Into Revenue⎟Teveo, Snocks, Dr. Emi, Ahead, Burnhard & many more D2C brands ABOUT THE ROLE AI empowered Account Executive In ...
Turn Every Delivery Into Revenue⎟Teveo, Snocks, Dr. Emi, Ahead, Burnhard & many more D2C brands
AI empowered Account Executive
In deiner Rolle als AI empowered Account Executive hast du die Möglichkeit, eines der ersten Mitglieder unseres B2B Go-To-Market
Teams zu sein und Karla gemeinsam mit uns auf das nächste Level zu bringen.
Du übernimmst Full-Cycle Ownership: von Awareness und Prospecting über erste Gespräche, Demos und Follow-ups bis hin zum Closing.
Du wirst in kurzer Zeit ExpertIn für unser Karla Produkt sowie für die Bedürfnisse und Schmerzpunkte unserer E-Commerce Partner.
Du arbeitest eng mit unseren Gründern Frederik & Philippe zusammen, gestaltest unsere Company Culture mit und baust gemeinsam mit
uns eine skalierbare Plattform, die D2C Brands dabei hilft, die Post-Purchase Journey in einen starken Kanal für Customer
Experience, Retention und Wachstum zu verwandeln.
Berlin/London – hybrid
Start: Sommer 2026
manuelle oder repetitive Arbeit effizienter macht.
machst daraus Chancen.
Get in touch: gokarla.io
Frederik: https://www.linkedin.com/in/frederik-schr%C3%B6der-01559330/
Philippe: https://www.linkedin.com/in/padrock/
CUSTOMER SUCCESS MANAGER (M/F) (Frankfurt - Deutschland) Ivalua wurde im Jahr 2000 gegründet und ist ein weltweit führender Anbieter von Cloud-basierten Spend Management-Lösungen FIRMENÜBERSICHT Ivalua ist ein weltweites Unternehmen. Unsere Mitarbeiter sind außergewöhnliche Fachleute, die davon überzeugt sind, daß die digitale Transformation die Nachhaltigkeit und Widerstandsfähigkeit der Lieferkette revolutioniert und das Potenzial der Zusammenarbeit mit Lieferanten erhöht.. Unsere führende Cloud-basierte Beschaffungs-Plattform wird von Hunderten der weltweit angesehensten Marken benutzt. Unsere umfassende und durchgängige Plattform ermöglicht es Unternehmen, alle Ausgabenkategorien und alle Lieferanten effektiv zu verwalten, die Rentabilität zu steigern, die ESG-Performance zu verbessern, Risiken zu minimieren und die Produktivität der Mitarbeiter zu verbessern. Es ist unsere Leidenschaft, die uns vorantreibt und unsere Ambition, uns gegenseitig zu stärken und herauszufordern, um sinnvolle Erfahrungen für unsere Kollegen, Kunden und Partner zu schaffen. Erfahren Sie mehr unter www.ivalua.de. Folgen Sie uns auf LinkedIn und Twitter. DIE HERAUSFORDERUNG KONTEXT: Unser Customer Success Team ist dafür verantwortlich, die Akzeptanz unserer Plattform bei unseren Kunden zu maximieren. Das Team besteht aus 14 Customer Success Managern unterschiedlicher Dienstaltersstufen, die die gesamte EMEA-Region abdecken. ROLLE: Als Customer Success Manager spielen Sie eine entscheidende Rolle dabei, sicherzustellen, dass unsere Kunden erfolgreich sind und einen Mehrwert aus der Ivalua-Plattform ziehen. Sie verwalten ein Portfolio von Kunden, während deren Lösungen implementiert und eingeführt werden. In dieser Rolle sind Sie dafür verantwortlich, die Benutzerakzeptanz zu steigern, den Erfolg zu messen und eventuell auftretende Hindernisse zu beseitigen. Für diese Position ist es wichtig, dass man mit Menschen umgehen kann. Sie werden oft zwischen Geschäfts- und Technologiethemen hin- und herpendeln. IHRE AUFGABEN IM DETAIL * Sie bauen und stärken Kundenbeziehungen, indem Sie Erfolgspläne entwickeln und diese Pläne zeitnah und organisiert umsetzen. * Sie verwalten Vertragsverlängerungen nachhaltig, zeitnah und umfassend. * Sie arbeiten eng mit Kunden beim Erwerb einer neuen Lizenz in einem SaaS-Unternehmen zusammen * Sie identifizieren Upselling-Möglichkeiten und arbeiten mit dem Vertriebsteam zusammen, um diese durch den Verkaufszyklus zu begleiten * Sie managen Kundenerwartungen und gewünschte Ergebnisse mit starker Führung, Projektmanagement, Präsentationsfähigkeiten und Geschäftssinn. * Sie sind der primäre Eskalationspunkt für Probleme, bringen Lösung herbei zusammen mit Partnern, Professional Services, Vertriebssteams. * Sie handeln als Ivalua-Kundenvertreter für den zugewiesenen Kundenbestand und stellen sicher, dass wichtige Entscheidungsträger den Wert von Ivalua verstehen. * Sie helfen dem Kunden proaktiv, seine Geschäftsziele zu erreichen, indem Sie ein echter Partner werden, der den Kunden bei der Aufklärung und Begleitung seiner Geschäftstransformationen unterstützen kann. * Sie erstellen und verwalten Kundenreferenzfähigkeitspläne für das zugewiesene Kundenbuch. * Sie koordinieren und verwalten regelmäßig geplante Besprechungen mit Kunden, um sicherzustellen, dass der Tagesbetrieb wie erwartet verläuft und dass spezielle Projekte und Produktimplementierungen reibungslos ablaufen. * Sie melden den Kundenstatus auf allen Ebenen der Organisation anhand qualitativer und quantitativer Maßnahmen. * Sie demonstrieren die Best-Practices-Lösung, um eine Erweiterung der lizenzierten Module zu befürworten und Verbesserungsmöglichkeiten aufzuzeigen * Sie erfassen, koordinieren und verfolgen Kundenfunktionsanfragen mit dem Produkt IHR PROFIL Wenn Sie über die unten aufgeführten Erfahrungen und Stärken verfügen, könnte diese Stelle genau das Richtige für Sie sein: Kenntnisse und Erfahrungen: * Sie haben die Fähigkeit, Geschäftsentwicklungsmöglichkeiten mit wichtigen Sponsoren in der Installationsbasis zu schaffen * Erfahrung in der Vorbereitung und Erarbeitung von formeller Executive Business Reviews (EBR) * Sie haben die Fähigkeit, die kontinuierliche Verbesserung des Kundenservices im gesamten Unternehmen voranzutreiben * Sie besitzen Fachkompetenz in mindestens einem der folgenden Bereiche ist ein grosses Plus: Beschaffung, Lieferantenrisiko oder Kreditorenbuchhaltung * Sie haben Erfahrung darin, Kunden zu motivieren, neue Funktionen oder Dienste zu übernehmen * Reisetätigkeit liegt bei 30 % Soft Skills: * Ausgezeichnete Kommunikationsfähigkeiten * Gute zwischenmenschliche Fähigkeiten * Fließende Englisch-, und Deutschkentnisse WAS SIND DIE NÄCHSTEN SCHRITTE Wenn Ihre Bewerbung den Anforderungen dieser Stelle entspricht, wird sich unser qualifiziertes Talentteam mit Ihnen in Verbindung setzen, um ein erstes Auswahlgespräch zu vereinbaren. Kommen Sie Ihren Zielen einen Schritt näher - bewerben Sie sich noch heute! Unser Talent-Team begleitet Sie durch jeden Schritt des Bewerbungsprozesses - von der Vorbereitung bis zum Abschluss. Das Team ist hier, um Sie zu unterstützen! Unser Einstellungsverfahren ist so konzipiert, dass wir Ihre Kompetenzen in einer Reihe von persönlichen Gesprächen mit internen Stakeholdern, die für die Stelle relevant sind, bewerten. Die Vorstellungsgespräche werden virtuell per Video oder vor Ort in persönlichen Gesprächen geführt. DAS LEBEN BEI IVALUA * Hybrides Arbeitsmodell (3 Tage pro Woche im Büro) * Wir sind ein Team, das sich dafür einsetzt, die Grenzen von Produktinnovation und Technologie zu erweitern * Nachhaltiges Firmenwachstum, in privater Hand * Ein stabiles und seit 10 Jahren cash-flow-positives Unternehmen * Snacks und wöchentliche Mittagessen im Büro * Fühlen Sie sich befähigt, Ihre Ziele durch verbesserte Teamzusammenarbeit und gesteigerte Kreativität/Produktivität zu verfolgen * Erschließen und entfalten Sie Ihr volles berufliches Potenzial mit unserem außergewöhnlichen Schulungs- und Karriereentwicklungsprogramm * Werden Sie Teil eines dynamischen und internationalen Teams aus erstklassigen Fachleuten, die Experten auf ihrem jeweiligen Gebiet sind. Arbeiten Sie mit Gleichgesinnten zusammen, die ihre Arbeit mit großer Leidenschaft und hoher Motivation verfolgen. Erleben Sie ein wirklich vielfältiges Arbeitsumfeld, in dem Ihre einzigartigen Beiträge hoch geschätzt werden * Regelmäßige Team-Veranstaltungen, Ausflüge zu Wettkämpfen, sportliche Team-Events und musikalische Aktivitäten * Ivalua wurde von Comparably für Folgendes anerkannt (https://www.comparably.com/companies/ivalua) : Angetrieben von Menschen - Angetrieben von Ihnen! Unsere Werte vereinen uns und wir setzen uns für Vielfalt und Gleichberechtigung im weitesten Sinne ein, um einen integrativen Arbeitsplatz zu schaffen. Um unsere Kunden dabei zu unterstützen, ihre Lieferketten effizienter, nachhaltiger und widerstandsfähiger zu machen, stützen wir uns auf ein globales Team mit einer Vielzahl von Hintergründen, Fähigkeiten und Ansichten. Wir glauben an Chancengleichheit und an Vielfalt als Motor für Innovation. Wir fördern Integration, welche einen produktiven Arbeitsplatz schafft, der Spaß macht und allen Ivaluanern erfüllende Karrierechancen bietet. https://www.linkedin.com/company/ivalua/about/ Erleben Sie das Leben bei Ivalua - sehen Sie sich unser fesselndes Video an! Gewinnen Sie einen Einblick in unsere einzigartige Unternehmenskultur und erhalten Sie einen Eindruck davon, wie es ist, bei uns zu arbeiten. #LI-AY1 #LI-HYBRID social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn THE OPPORTUNITY CONTEXT: Our Solution Consulting department is responsible for supporting our sales teams in the pre-sales phases, by providing their expertise in our SaaS platform and functional purchasing processes (S2C, P2P). ROLE: We are on the search for a Senior Pre-Sales Solutions Consultant with a focus to join our team who brings a dynamic approach in our fast-paced technology environment to help customers solve complex business problems. Our Solutions Consultants are analytical and product focused, they are excited at the concept of making a difference in the procurement space, creative and collaborative, and thrive on building and bringing value to new customer relationships. This Sr Solution Consultant would support our AEs in the UK and the Nordics report to our SC Manager in Sweden. WHAT YOU WILL DO WITH US * Collaborating with Account Executives on qualified opportunities to uncover customer business objectives, pain points and project requirements * Create winning strategic sales strategies and presentations for prospects using best practices and industry expertise * Presenting the value of the Ivalua Platform with highly sophisticated and engaging demos * Providing functional responses to RFPs and RFIs and supporting all functional/technical activities required from initial bid response through the entire sales cycle * Recommending and supporting different selling strategies and pre-sales activities including Conference Room Pilots (CRPs) and Proof of Concepts (POCs) to support advanced prospect requirements * Working effectively with other parts of the organization, including Product Management and R&D to support ongoing product improvements via prospects’and customers’ feedback YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: * BSc or MSc degree qualification (business or engineering school). * Significant experience (5+ years) in a customer-facing role, essentially in the field of software. * Knowledge and experience in Procurement, Finance, or Supply Chain functions * Knowledge and experience with SaaS and Cloud-Based applications * Ability to articulate the value of and sell SaaS/Cloud-Based applications * Expertise in one or more of the following areas is a plus: Spend management, sourcing, contract management, eProcurement, eInvoicing, Spend Analytics, Direct Procurement MRP/ERP, Services procurement, Supplier Master Data management domains * Strong interest in AI and Agentic AI * Staying current on the solution roadmap (forthcoming improvements) as well as competitive offers to improve your industry knowledge Strong proficiency in MS Office suite and other software tools (forecasting / sales tracking) Soft Skills : * Excellent writing and communication skills * Excellent English Language skills any additional language a plus * Your personality will make a difference: Committed, involved, autonomous, analytical and commercially aware, you thrive in a challenging environment, and you are well organised with an entrepreneurial spirit WHAT HAPPENS NEXT If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA * Hybrid working model (3 days in the office per week) * We're a team dedicated to pushing the boundaries of product innovation and technology * Sustainable Growth, Privately Held * A stable and cash-flow positive Company since 10 years * Snacks and weekly lunches in the office * Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity * Unlock and unleash your full professional potential with our exceptional training and career development program * Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued * Regular social events, competitive outings, team running events, and musical activities, * Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/ Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. #LI-AY1 #LI-HYBRID #LI-DNI
SENIOR ACCOUNT EXECUTIVE (M/W/D) We are Workerbase - a fast-growing B2B software company on a mission to digitize and transform shopfloor operations. Our platform empowers frontline workers with real-time data, AI, and dynamic workflows, replacing rigid, paper-based processes in manufacturing. Today, Fortune 500 manufacturers like Porsche, Siemens, Bosch, thyssenkrupp, BASF, and many more rely on Workerbase to improve efficiency, reduce scrap, and achieve measurable ROI in less than six months. Backed by top-tier investors including Point Nine, Almaz Capital, and Porsche Ventures, we are scaling rapidly - and now we’re looking for a Senior Account Executive to help us drive the next phase of enterprise growth. If you see sales as strategic advisory, enjoy complex enterprise deals, and want to build something that truly matters - keep reading 👇 ⭐ What makes this role so great: Have a real impact 🚀 * You own enterprise sales end-to-end and directly influence Workerbase’s growth trajectory - from first conversation to global rollout. More than just selling ✌️ * You’re not selling just licenses. You’re advising manufacturers on how to fundamentally improve how their factories run. Enterprise exposure & deal sizes 💰 * Work on six-figure ACVs with a clear path to multi-million-euro global rollouts through a proven land & expand strategy. Full ownership & autonomy 🎓 * You shape deal strategy, build winning game plans, and help define scalable sales processes - no micromanagement. Startup speed, enterprise substance 🏎️ * Combine the agility of a fast-scaling startup with the credibility of selling a proven platform to global market leaders. Leverage a powerful partner ecosystem 🤝 * .Accelerate deals by co-selling with an established network of industrial consulting and technology partners, unlocking larger deal sizes and faster enterprise rollouts. Enjoy the “cherries” 🍒 * Join at the right time: benefit from a ready-to-close pipeline with consistent inbound leads, while your ideas and contributions actively shape our sales motion, culture, and future growth. 🪄 What we will trust you with is * Owning the full sales cycle from qualification to close for complex enterprise deals * Engaging with C-level Operations, Plant Directors, and VP-level stakeholders * Driving consultative sales conversations around OEE, downtime, quality, and workforce efficiency * Managing and expanding key Fortune 500 accounts using a land & expand approach * Building structured deal strategies using methodologies like MEDDIC * Partnering closely with Solution Engineers, Marketing, and Customer Success to win complex evaluations, POCs, and ROI approvals * Contributing to scalable sales structures, best practices, and forecasting accuracy 🤝 We want YOU because: * You have 5+ years of experience in B2B SaaS sales, or as an consultant, ideally enterprise business * You’ve consistently closed or managed complex, high-value deals or customers with multiple stakeholders * You have experience selling into manufacturing, industrial, or operations-heavy environments (strong plus) * You combine strategic thinking with hands-on execution - builder mindset * You’re resilient, structured, and comfortable with long sales cycles (4–10 months) * You’re fluent in German and English (spoken and written) * You’re a strong communicator and storyteller who can connect business value to real-world impact * You take full ownership, challenge constructively, and thrive in a team of high performers 🎁 Some more cool things Workerbase can offer you: * The unique opportunity to drive a revolution in the manufacturing industry at Fortune 500 clients * Great responsibility right from the start and the opportunity to shape where our business is going * Growing team with diverse backgrounds to work with and learn from * Flexible and hybrid work environment * Competitive compensations and benefits packages * Learning & Development Budget * Sports & Wellness Subscription (Wellpass or Urban Sports) * Cool central office in Munich and legendary company events * Employee Stock Options to participate in the company’s success
ABOUT THE OPPORTUNITY Contentful is looking for a Optimization Strategist (f/m/d) to join our Field team a business-minded subject matter expert who can walk into a room with a VP of Digital or CMO, command the conversation, and turn optimization and experimentation ambitions into committed business goals. This is a revenue-impacting Field role that sits at the intersection of subject matter expertise and solution selling. Whether you've spent your career selling personalization platforms or you've led optimization and experimentation programs inside a large enterprise and developed a sharp commercial instinct along the way — what matters is that you can walk into a complex sales cycle, earn credibility fast, and move opportunities forward. The right candidate brings a genuine point of view on optimization — how to prioritize it, how to measure it, and how to communicate the vision to leaders who are still figuring out where to start. WHAT TO EXPECT? 1. SOLUTION SELLING & FIELD ENGAGEMENT * Partner with Account Executives to drive pipeline and move opportunities forward — bringing the optimization and experimentation credibility and executive presence that accelerates deals from interest to commitment. * This role influences pipeline and revenue outcomes in partnership with AEs but does not carry an individual quota. * Lead discovery and strategy sessions with senior digital and marketing leaders, mapping business objectives to concrete use cases, content and audience strategies, data flows, and experimentation patterns that make the case for Contentful Personalization and Analytics. * Collaborate with Solution Engineers and Value Engineers to position Contentful Personalization within a customer's broader composable architecture — connecting the dots across CMSs, CDPs, CRMs, analytics platforms, AI models, and ecommerce. 2.OPTIMIZATION STRATEGY & ADVISORY * With deep domain expertise, guide prospects and customers through what a successful optimization and experimentation practice can look like — and what it takes organizationally to get there. * Conduct structured enterprise discovery to assess where customers are today, where they can realistically go, and how to prioritize use cases, audiences, and channels to show early value. * Advise on change management, governance models, operating structures, and organizational readiness — from experimentation processes to centers of excellence — that enable optimization and experimentation to scale across brands, regions, and teams. 3. THOUGHT LEADERSHIP & FIELD INTELLIGENCE * Represent Contentful as a subject matter expert on optimization and experimentation strategy in customer conversations, at industry events, and in partner engagements * Bring structured field intelligence back to Product, GTM, and Marketing teams — surfacing patterns, gaps, and emerging trends that sharpen Contentful's positioning and roadmap. WHAT YOU NEED TO BE SUCCESSFUL? * A genuine point of view on optimization, experimentation, and analytics — combined with the commercial instinct to generate interest, build internal champions, and drive deals forward. * Proven ability to engage C-suite and senior business leaders (CMO, CDO, CIO, Heads of Digital) and drive strategic investment decisions — whether through a sales cycle or an internal program. * Deep familiarity with optimization and personalization platforms, A/B testing, segmentation, and experimentation in enterprise contexts — whether gained from selling platforms (e.g., Optimizely, Adobe, VWO) or running programs at scale inside an enterprise organization. * 5+ years in optimization, digital experience, or analytics leadership — or 3+ years in enterprise presales or digital strategy. Most candidates will be stronger in one track. What's non-negotiable is genuine optimization expertise paired with commercial drive. * Willingness to travel up to ~25%. HIGHLY DESIRED * Direct experience selling or buying personalization and optimization platforms (e.g., Optimizely, Adobe Target, VWO, Dynamic Yield, Sitecore, or similar) — giving you a competitive and commercial frame of reference that's hard to replicate. * Technical awareness of MACH and composable architectures — sufficient to credibly connect Contentful's approach to the customer's existing stack without needing to go deep on implementation. * Familiarity with how AI, LLMs, and AEO/GEO influence personalization and optimization strategies. WHAT SUCCESS LOOKS LIKE * Attached to and influenced close-won opportunities rates and ACV in the EMEA Enterprise and Strategic segments. * Delivered executive-level discovery and business case sessions that moved qualified opportunities from interest to active evaluation and successful close. * Established Contentful as a credible optimization and experimentation strategic partner — not just a CMS/DXP — in customer conversations. WHAT’S IN IT FOR YOU? * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days * Time off to care for and focus on your growing family * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.