Account Manager (12 month FTC) (div/f/m)

DEPT

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE The Media Account Director is the strategic engine of our client relationships. You don't just manage accounts; you act as a vital business partner, translating commercial objectives into high-impact media strategies. Leading a high-performing, multi-channel team, you will deliver innovative, data-driven, full-funnel strategies that drive client success while ensuring agency growth and sustained profitability. WHAT YOU'LL DO * Serve as the senior point of contact, navigating complex stakeholder environments and fostering enduring, high-level partnerships. * Act as the ultimate point of resolution for critical account issues, providing decisive leadership and conflict mediation to turn challenges into opportunities for trust-building. * Identify and convert organic growth opportunities within your portfolio and lead high-stakes pitches for new business. * Take full ownership of the financial health of your portfolio. This includes the estimation, creation, and rigorous review of budgets and pricing models for new services, ensuring all proposals are both competitive for the client and profitable for the agency. * Manage a portfolio of key accounts with precision, overseeing forecasting, budgeting, and strategic resource allocation. * Mentor and develop a team of Account Managers, fostering a culture of curiosity and excellence. You will empower your client's team to be proactive and build strong partnerships with clients counterparts. * Collaborate with Analytics teams to interpret performance data, delivering actionable business insights rather than just "reporting the numbers." WHAT YOU BRING * Extensive experience in sales or account management, including 4+ years within a media agency environment. Proven leadership experience is a significant plus. * Experience in building complex agency proposals for media clients. You must be proficient in scoping new services, calculating resource-based pricing, and maintaining healthy margins. * Bachelor’s degree in Marketing, Communications, Business, or a related field. * Deep experience managing media clients (Retail Media, Amazon, and Marketplaces preferred). * A portfolio demonstrating successful management of accounts exceeding $5M+ in annual media spend, spanning full-funnel strategy and activation. * Expert use of Salesforce and PowerBI. Familiarity with Google Marketing Platform, Meta Business Suite, Amazon Advertising, Pacvue, or Amalytix is highly advantageous. * High emotional intelligence, expert-level negotiation skills, and the ability to translate complex technical jargon for C-suite stakeholders. * A proactive, "hands-on" personality with a flexible, solution-oriented mindset. * Business fluency in both English and German is required. WE OFFER * Flexible hybrid working policy (1-2 days at the office, depending on location); * Company pension scheme; * Lease bike options / JobRad and 25% subsidy for the Deutschlandticket; * Occasional breakfast/lunch at the office, Smoothie Tuesdays; * €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport; * Future Bens - Exclusive access to sustainable, healthy products at attractive deals; * Stay happy and healthy with a contribution to your health through the OpenUp platform; * Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations; * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards; * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT

Client Director (d/f/m) Berlin, Hamburg hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. For our team in Hamburg or Berlin we are looking for a Client Director (div/f/m) who will look after our accounts with a high degree of pro-activeness, empathy, strategic thinking and communication skills. Do you like to get things moving, are you passionate about strategic customer management and development? Then we should get to know each other! WHAT YOU’LL DO: * You are a business accelerator for our clients and us * You have overall responsibility for the client, which means you are responsible for the success of the collaboration and the expansion of the sales volume * You are a connector and able to manage and lead a senior DEPT® team on the client * In addition you monitor the performance of the customer's products and KPIs (e.g. data dashboards), taking measures for optimization if required * You are responsible for the client satisfaction  * You pro-actively initiate and drive strategic and sustainable customer development through appropriate formats and have a significant influence on the company's growth * Being familiar with clients business goals and pain points in order to adapt offers to the customer's goals are further areas of responsibility that you will have * You will gain an overview of your clients' stakeholder landscape and maintain a regular exchange with relevant stakeholders on the client side, our management, the experts and project managers as well as other DEPT® business units (if relevant for the existing account setup) * You know how to ask the right questions at the customer and thus open up new business areas * You will also give individual client presentations and hold regular quarterly and annual planning meetings so that nothing stands in the way of achieving client goals * You present work internally and externally WHAT YOU BRING: * You have many years of professional experience in managing global accounts in the field of digital experience and technology, with seven-figure annual budgets and higher. Experience in working with global clients is a big plus * You have experience in managing and facilitating international and cross functional internal teams on your clients * You’re driven by insights and analyses and build your strategies comprehensively and logically on them * You have a very good understanding of digital experience mechanisms * You enjoy providing strategic advice to clients and are successful at selling your expertise profitably * You bring previous experience having worked with agencies, with tech agencies as a plus * You are enthusiastic about current digital industry discussions and trends * You have experience with technology environments and possess a high level understanding of Platform and UX and UI Design  * You are able to present your complex strategic ideas clearly on slides * Can give clear instructions for future actions because you have a very good understanding of reporting and analysis * Professional working proficiency in German with excellent English skills, capable of working with clients in German WE OFFER: * Flexible, hybrid working policy (1-2 days at the office, depending on location); * Company pension scheme. * €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks. * Lease bike options / JobRad and 25% subsidy for the Deutschlandticket. * Occasional breakfast/lunch at the office, Smoothie Tuesdays. * Stay happy and healthy with a contribution to your health through the OpenUp platform; * Future Bens - Exclusive access to sustainable, healthy products at attractive deals. * Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.   DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Deliveroo

CORPORATE ACCOUNT MANAGER - 12 MONTH FTC LONDON Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Corporate Account Manager to join our London team. This is a hybrid role. In this role, you’ll help us develop and grow a portfolio of key corporate accounts, using data-driven insights to solve workplace problems, retain revenue, and accelerate market expansion. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/   WHAT YOU’LL BE DOING You’ll be joining the Deliveroo for Work (DfW) team. We are the dedicated B2B arm of Deliveroo, helping businesses—from tech startups to global law firms—manage their corporate catering, late-night team meals, and employee food perks through a centralized platform. Here’s what your day-to-day might look like: * Portfolio Management: Nurture high-value corporate accounts across the UK, building deep relationships with decision-makers while tracking key usage metrics to identify trends, mitigate risks, and maximize revenue retention. * Strategic Value Creation: Translate commercial data and client behavior insights into tailored account expansion strategies, uncovering growth levers that influence our broader UK B2B roadmap. * Technical Account Leadership: Develop deep product expertise to advise corporate clients on platform best practices, proactively troubleshooting issues to ensure a seamless service experience. * Multilevel Stakeholder Management: Serve as the primary trusted partner across your portfolio, aligning your communication style to secure executive buy-in, resolve challenges swiftly, and unlock new partnership opportunities. * Cross-functional & Project Ownership: Collaborate closely with Marketing, Tech, Finance, and Global Commercial teams to champion your portfolio's needs, while leading strategic projects from definition to execution to drive operational efficiency. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Significant Account Management Experience: Proven track record of managing and expanding corporate client portfolios, with a strong focus on relationship management and driving revenue growth. * Data-Led Commercial Acumen: Confident working with large datasets and translating complex metrics into actionable commercial strategies and structured account plans. * Proactive Portfolio Ownership: Strong capability to work autonomously, take full accountability for business performance, and drive high-impact client engagement. * Senior Stakeholder Engagement: Exceptional communication and relationship-building skills, with a proven ability to interface with and influence corporate decision-makers at all levels. * Agility and Collaboration: Solutions-focused mindset with a proven ability to partner effectively with cross-functional teams in a fast-paced, high-growth environment. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.   OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.   DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.   We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!