Account Manager (m/f/d)

Security Research Labs

ABOUT US: SRLabs is home to knowledge leaders securing critical infrastructures in finance, energy, and telecommunications. We focus on hands-on hacking resilience—not compliance—by combining cutting-edge hacking research with impactful consulting for innovation leaders passionate about pioneering technologies. What makes us unique? We are a diverse team of experts from all over the world, blending skills in consulting, research, and cybersecurity. This allows us to create impactful security solutions that shape the future of organizations and critical infrastructures. Our growing team thrives on collaboration, curiosity, and innovation. YOUR RESPONSIBILITIES We are looking for a Customer Success Manager to bridge the gap between our technical teams and our clients. In this role, you will ensure that our clients derive maximum value from SRLabs’ cybersecurity services, building long-term relationships and supporting their security evolution journey. A significant portion of your clients will be the primary customers of Autobahn Security, a partner company providing a cutting-edge vulnerability management SaaS platform. Your role will involve helping these clients understand, implement, and sustain effective vulnerability management practices using Autobahn Security’s tools, alongside SRLabs' consulting expertise. Your Responsibilities * Build and maintain strong, trust-based relationships with your assigned clients, with a focus on Autobahn Security’s primary customers. * Act as the primary point of contact for client onboarding, ensuring smooth transitions from sales to active project engagement. * Partner with clients to understand their goals and develop tailored strategies to enhance their security posture, leveraging both SRLabs’ consulting and Autobahn Security’s SaaS platform. * Collaborate with SRLabs’ experts and Autobahn Security teams to help prioritize and translate technical insights into actionable recommendations for clients. * Facilitate the troubleshooting process and stay in touch with engineers to report the fixes to customers for the smooth user experience of the Autobahn Security tool. * Proactively identify opportunities for deeper engagement and align them with client needs. * Support clients in adopting new processes and frameworks to strengthen their cybersecurity capabilities. * Regularly measure and communicate success metrics to stakeholders at all levels. WHAT DO YOU BRING? * 3+ years of experience in Customer Success, Account Management, or a similar client-facing role in technology or consulting. * Fluency in German and English are required. * Familiarity or previous experience with vulnerability management or SaaS platforms. * Knowledge of cybersecurity concepts or prior experience in the industry is a plus. * Exceptional organizational, communication, and presentation skills, with the ability to explain technical concepts to diverse audiences. * Strong problem-solving skills and a proactive approach to identifying and addressing client needs. * Proven ability to manage multiple clients, tasks, and priorities effectively. * Passion for helping clients succeed and developing long-lasting professional relationships. WHAT AWAITS YOU WITH US? * Join a diverse team of passionate cybersecurity professionals. * A role where you contribute directly to helping organizations master their security challenges. * Opportunities to collaborate with researchers, consultants, and the Autobahn Security team on cutting-edge projects. * Flexible working arrangements, including home office options. * 30 days paid vacation. * Competitive salary and a wide range of benefits, including a BVG pass, gym membership discounts, and German lessons. * Regular company retreats focused on team building, knowledge sharing, and fun. * Professional development opportunities through internal training, certifications, and education programs. APPLY NOW We are looking forward to getting to know you! SRLabs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our team.

mute-labs

THE JOB The Company: Why mute-labs? At mute-labs, we don’t do "VC-driven burnout" or toxic sales floors. We are a self-funded, sustainable team on a mission to bring quiet to the world’s loudest offices. We design and build high-quality acoustic booths that actually make sense for the modern workplace. We don't just sell "booths", we sell focus and office sanity. We are looking for a Business Development Manager for the Italian market who wants to own the entire journey, from the first "hello" to the final handshake. The Role: Relationship-Driven Sales, Not Just Lead Handling You aren't here to follow a script. You are here to help companies in Italy design better workspaces while building long-term relationships with clients and partners. * Fresh Inbound Leads : Forget "smiling and dialing" into the void. You’ll be the first point of contact for high-quality inbound leads, people who are already curious about what we do. * Outbound & Pipeline Building : You’ll also proactively identify and approach key decision-makers (Facility Managers, HR Leads, Founders, Architects), building a strong pipeline through smart outbound prospecting and relationship-building. * End-to-End Ownership : You’ll lead discovery calls, perform demos, manage showroom visits, negotiate offers, and close deals. You get the satisfaction of seeing your work turn into real projects inside clients’ offices. * Account Development : Beyond closing deals, you’ll nurture long-term relationships with strategic clients and partners in the Italian market, helping grow repeat business and referrals. A Day in the Life We are an office-first culture. We believe the best sales strategies happen over a shared coffee, not a Slack thread. * 09:00 | Morning Vibe : Walk into our high-energy office in Berlin Mitte. Grab a coffee, check the latest leads, and map out your day. * 09:30 | The Action Phase : You’re on the phone or video, consulting inbound leads, reaching out to new prospects, and booking demos. * 11:00 | Strategy Huddle : A quick catch-up with the commercial team to discuss deals, outbound opportunities, and market insights from Italy. * 12:30 | The Big Table : On Fridays, we eat together. One team cooks for the entire company. Whether it's pasta, tacos, or a local favorite, we bond over food. * 14:30 | Market Mastery : You lead discovery demos and customer conversations. You’re listening more than talking, identifying the "pain points" of a noisy office and building trusted relationships. * 18:00 | The Close : Wrap up the CRM, update your pipeline, and head out. We respect your "offline" time. Pulse & Pints Friday Every Friday, we close the week together. * The Pulse : A team huddle to review the numbers, share company updates, and celebrate the people who went the extra mile. * The Pints : We transition into the weekend with drinks (alcoholic or 0.0%) and a sense of collective achievement. Our Hiring Process: Fast & Transparent We know you’re talented, so we won’t keep you waiting. 1. The Spark : A quick screening call with Lia to see if our values align. 2. The Market Fit : A deep dive with the hiring team into your sales mindset, relationship-building skills, and market understanding. 3. The Commercial View : A conversation about our growth strategy and how you would help scale the Italian market. 4. The Live Action : A "Discovery" roleplay with the team. Show us how you handle a real client conversation. 5. The Vision : A final interview with our CEO to discuss the big picture and your future here. Is this you? * The Relationship Builder : You know how to create trust, build long-term partnerships, and maintain strong client relationships over time. * The Self-Driven Hunter : You enjoy identifying opportunities, opening doors, and growing a market proactively through outbound and networking efforts. * The Native Communicator : You are fluent in Italian and understand the local business culture and decision-making processes. You are also fluent in English to communicate easily with your co-workers. * The Full-Cycle Mindset : You love owning the entire sales journey, from prospecting to closing and account development. * The Team Player : You hate working in silos. You want to share your wins and help your teammates with theirs. Are you ready to bring the quiet? If you’re looking for a sales role where you’re treated like a professional, supported by a world-class team, and fueled by a great office culture, we want to meet you. [Apply Now – We’ll get back to you faster than you think!]

Awin

Purpose of Position As a key player in the SME sales strategy for the DACH region, you will be responsible for managing and developing your own sales and revenue pipeline, focusing on securing high-revenue merchants for the network.  You will drive your personal sales performance by identifying opportunities, building relationships, and closing deals within these markets. Reporting to the SME Sales Team Leader, you will be expected to achieve sales targets and contribute to the team's objectives through your results-driven approach.  If you are passionate about sales and eager to make a significant impact, this is an excellent opportunity to advance your career.    Key Tasks   * Highly motivated to proactively identify and engage potential clients through outbound sales, supported by industry-leading tools and resources. * Manage and execute strategic plans to achieve sales targets and expand the customer base across the DACH region.  * Own the complete sales cycle, including prospecting, qualifying leads, responding to RFIs and RFPs, presenting proposals, negotiating terms, and closing deals while ensuring compliance with company standards and legal terms.  * Accurately manage and update your sales pipeline in Salesforce, ensuring that opportunities and contracts pending closure are reflected and monitored consistently.  * Work closely with teams such as Finance, Integrations, and Account Development to ensure a smooth transition for new clients, from contract signing to full integration and launch.  * Conduct in-depth research on target brands, including their current affiliate activities, key contacts, and industry positioning.   * Consistently meet performance KPIs and sales targets through proactive engagement, strategic planning, and effective execution of sales activities.  * We value collaboration and team engagement. As an integral part of this role, attendance to in-person meetings and events is expected, optimising client interactions, enhancing teamwork and contributing to our company culture.     Skills & Expertise   * Minimum 1 year of experience in commercial roles with a focus on new business development in affiliate marketing, digital marketing, B2B marketplace, or related industries.  * Demonstrated success in achieving and exceeding sales targets, with a strong ability to identify and capitalize on business opportunities.  * Excellent communication and relationship-building skills, with a strong commitment to providing exceptional service to clients.  * Proficiency with Salesforce.com and sales pipelining software is a benefit.    * Excellent computer literacy, including advanced skills with the MS Office suite.    * Strong communication skills (both verbal and written) with the ability to effectively liaise with clients and stakeholders of various levels of seniority.    * Business fluency in English and near-native proficiency in German.  * Self-driven and commercially savvy, with the ability to drive projects autonomously in a fast-paced international environment.     Our Offer  * Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance. * Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy. * Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home. * Pension: Awin offers access to an additional pension insurance to all employees in Germany and contributes regularly to your retirement savings. * Business Bike Leasing: Take advantage of our bike leasing scheme and support a more sustainable way of commuting. * Benefit Selection Scheme: After 3 years of service, you can choose from a range of benefits up to a value of €900 per year. In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.   Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspriger.com/en/inside/the-essentials-what-we-have-adapted-and-why   Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-AM1