
Sumup · Berlin
About the team: The SuperApp & Web squad sits within the Engagement Mission under SumUp's Run & Grow tribe, and we're responsible for one of the most strategic...
The SuperApp & Web squad sits within the Engagement Mission under SumUp's Run & Grow tribe, and we're responsible for one of the
most strategically important surfaces in SumUp's product ecosystem, the merchant app home screen.
Our mission is simple but ambitious: make every SumUp merchant feel empowered, informed, and engaged every time they open the app.
We own the home screen, tools section, and profile & settings across iOS, Android, and Web, and we build with four core
user experience
The squad is cross-functional and collaborative, made up of iOS, Android, and full-stack engineers, a senior backend engineer, a
senior product manager, a senior designer, and an engineering manager. You'll be paired with a senior Android engineer who will
support your onboarding and growth, giving you the space to develop your skills while contributing meaningfully from day one.
quick actions, customization, tools section, profile & settings, and promotional channels, with guidance from your senior peers
and surfaces relevant data for each merchant
production environment
technical judgment over time
practices
engineering
code
efforts
yet, but I'll find out"
🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our
Berlin office. This involves an office-first setup
🧑🔬 We take learning and experimentation seriously with Hack Days every second Friday, and entire global Hack Weeks.
🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive
environment where everyone's perspectives are respected and embraced
📚 A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education
🚀 Enrolment onto our VSOP program: You will own a stake in SumUp’s future success
💶 A corporate pension scheme where we match up to 20% of your contributions
🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after
completing 3 years of employment with SumUp
🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team
🚵🏾♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, relocation assistance, subsidised
office lunches
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring
or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex,
gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by
Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them
to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and
customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by
global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping
our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for
personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone
belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't
make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality,
sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by
company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form
is strictly prohibited.
Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world
where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our
careers website, and follow our journey on LinkedIn and Instagram.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is
only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
The SuperApp squad owns parts of the merchant experience across Web, Android, iOS and the flows that millions of small business owners use every day to run and grow their businesses. As our dedicated full stack web engineer within the squad, you'll own this space entirely, shaping technical direction, driving feature parity for SumUp's web experience. If you want real ownership, a broad scope, and work that lands directly in the hands of millions of merchants, this is the role. WHAT YOU'LL DO: * Own and develop core web dashboard features including the first-time user experience, home screen widgets, quick actions, tools section, and communications centre * Build and maintain the backend services that power these flows, ensuring a seamless and consistent experience across web and mobile * Work closely with iOS and Android engineers, product managers, and designers to shape cross-platform solutions and contribute to technical direction * Lead the design and refinement of technical solutions — writing clear documentation, making architectural decisions, and communicating progress to stakeholders * Be an active contributor to the web chapter and the broader engineering community at SumUp WHAT WE'RE LOOKING FOR: * Strong, proven experience with React.js and TypeScript, building scalable, maintainable applications in a production environment. * Comfortable working across the stack, with experience building backend services or REST APIs, Go is a plus, but Node.js or similar is equally welcome. * Ability to navigate and refactor complex codebases with a focus on clean, durable code and solid system design. * Experience working in cross-functional teams alongside product managers and designers, with a strong sense of ownership and comfort with ambiguity. * A product mindset, thinking about the merchant experience, not just the code, and connecting technical decisions to real business outcomes. WHY YOU SHOULD JOIN SUMUP: * 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup * 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced * 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success * 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education * 💶 A corporate pension scheme where we match up to 20% of your contributions * 🏖️ Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days * 🏋️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches * 🌴 Break4me: 1-month sabbatical after 3 years of service * 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As a Staff Mobile Engineer in Global Retail, you'll shape how customers discover, browse, and buy retail products - apparel, beauty, electronics, auto parts and more - across Wolt, DoorDash and Deliveroo. Retail is a large growth opportunity for the business, and our mission is to be the most trusted and magical way to shop the brands and local stores customers love. You'll play a key role in making that real on mobile - from product discovery through to shopping experience in the apps millions of people use every day. You’ll join an evolving area where we are replacing and improving parts of the existing consumer apps, owning specific retail journeys within large-scale B2C applications. This means working in a complex environment where multiple teams own different parts of the same app, and where strong technical judgment is needed to create consistency, quality and speed across teams. This role is primarily iOS-focused, but combined iOS + Android experience is a strong plus. WHAT YOU'LL BE DOING * Leading complex cross-team initiatives through design, implementation, launch, and operational ownership, partnering with product, design, and business stakeholders to deliver measurable impact. * Driving and implementing native iOS and Android initiatives within shared consumer-facing apps - where retail teams ship alongside teams owning other journeys in the same applications - balancing speed, quality, and long-term maintainability. * Working within and helping evolve our server-driven UI (SDUI) approach, going beyond UI implementation to design configurable, component-based views. * Anticipating future product and architectural needs while establishing engineering standards across architecture, testing, release processes, observability, and incident management - proactively addressing scalability, performance, and reliability. * Championing AI-enabled tooling and practices that help mobile engineers move faster, without lowering the bar on quality. * Communicating complex technical decisions to technical and non-technical stakeholders - with clear estimates, timelines, and trade-offs that support predictable delivery. * Mentoring engineers - including those transitioning into mobile - and upholding engineering culture and best practices across teams. WHAT WE'RE LOOKING FOR * Deep expertise in mobile development and particularly with the iOS ecosystem, including modern best practices, performance optimization, observability, modularity, SDK design, server-driven UI, CI/CD, and the navigating the AppStore processes. * Experience operating at Staff Engineer level or equivalent scope, having led cross-team / cross-org initiatives. * A track record working on large-scale, native consumer (B2C) applications, ideally at a company where app ownership is split across multiple teams by vertical or feature area. * A pragmatic, impact-oriented mindset with a bias for action and simple, effective solutions. Comfortable navigating ambiguity and driving clarity and execution in a fast-changing business environment. * Ability to influence and align stakeholders through clear communication and technical leadership. * Experience mentoring engineers and contributing to a culture of continuous learning. * Practical experience using AI as part of your engineering toolkit, with good instincts for validation, quality, and when not to take output at face value. * Being familiar with Android, along with iOS, is a plus. LOCATION 📍This role can be based in one of our tech hubs - Helsinki or Berlin OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This position can be based in Berlin or Munich, Germany. As a German-speaking Onboarding Consultant, you will be responsible for ensuring new customers and existing customers enabling new IDnow products are correctly deployed in the most time-efficient manner possible, utilising as much of IDnow's products and services as is relevant to their context. You are the customer's primary point of contact from kickoff through hypercare. Your mandate is to implement what the customer bought, to the highest standard, and to hand off a stable, value-delivering deployment to the Customer Success Manager. KEY RESPONSIBILITIES HANDOVER & KICKOFF * Fully absorb the Solution Engineer (pre-sales engineers) handover (solution documents, technical specs, regulatory context, stakeholder mapping) and surface the customer's real pain points and compliance requirements before implementation begins. * Lead the project kickoff — establishing governance, roles, and communication cadence, and aligning all stakeholders on a clear, time-bound delivery roadmap covering scope, milestones, and acceptance criteria. * Own the Go Live date from day one — set it at kickoff, drive every stakeholder to meet it. It is a commitment, not a target. TECHNICAL IMPLEMENTATION & DELIVERY * Operate as the lead point of contact and accountable delivery owner throughout the entire onboarding phase. * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections. * Develop and maintain a living integration map for each customer (architecture, data flows, authentication model, SDK/API usage patterns, third-party dependencies) — handed over to the CSM at handoff. * Proactively share IDnow integration best practices throughout implementation (API usage patterns, error handling, retry logic, webhook reliability, SDK standards, security) and challenge deviations from them. * Act as the customer's trusted advisor — evangelise IDnow's technology in their specific context and explore the "art of the possible" beyond the initial scope. ISSUE MANAGEMENT & INTERNAL COLLABORATION * Act as the primary escalation point for all technical and product issues, communicating progress to the customer with full transparency and ensuring they always have a clear next step or workaround. * Liaise with Product and Technical teams to resolve issues; report recurring blockers with structured, evidence-based feedback. * Escalate critical blockers to management with full context (customer impact, SLA risk, proposed resolution path). * Ensure implementation strictly reflects contracted scope — flag any out-of-scope requests to the relevant Commercial or CSM owner. HYPERCARE & STABILIZATION * Own the hypercare phase post-go-live, tracking KPIs: conversion rate, open issue volume, SLA compliance, and end-user experience metrics. * Hand off to CSM only when KPI stability is reached and agreed success criteria are met — maintaining a clear view of the gap between actual performance and contracted targets throughout. CUSTOMER RELATIONSHIP * Build and maintain strong relationships with technical decision-makers (data standards, programming, IT architecture, security) and articulate benefits at all stakeholder levels to drive buy-in. * Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Prepare whitepapers, articles, and content to educate and engage potential and existing clients. PREFERRED EXPERIENCE * 3+ years of experience as either a Technical Account Manager or a Technical Project Manager, in a SaaS environment. * Always on the lookout for evolutions in legislation and regulations that are relevant to our customers and their markets. * Understanding of security principles and data protection regulation. * Ability to identify benefits that are relevant for all levels to improve the buy-in of customers. * Knowledge of web technologies, HTTP/HTTPS, REST API, JSON. * Knowledge of mobile technologies: native Android and iOS, Cordova and React native, and SDKs. * Practical experience with at least one programming language – ideally Python, Java, JavaScript, Swift/Objective-C is a plus. * Motivated to make a difference and passionate about process improvements. * Autonomous in project management and client relationships. * Ability to translate complex and/or technical information to different audiences. * Strong prioritization and goal-setting skills. * Excellent written and oral communication skills, as well as presentation skills. * Fluency in German and English required, other EU languages are highly valued. Desirable additional skills: * Knowledge of Cloud providers – AWS, Azure, Google Cloud. * Familiarity with identity verification concepts, KYC/AML compliance frameworks, or regulated industry environments (banking, insurance, telco, healthcare). * Exposure to eIDAS, EUDI Wallet, or qualified electronic signature (QES) frameworks. PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations. IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.