Enterprise Deployments Engineer - m/f/d

IDnow

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This role is based in Berlin/Munich, Germany or Rennes, France.     IDnow is seeking a highly skilled IT Integration Engineer with strong software development capabilities and emerging expertise in AI-driven integration. In this role, you will architect, implement, and optimise integrations across cloud platforms, data systems, and application environments. You will also design and operationalise AI workflows—leveraging automation, machine learning services, and intelligent data pipelines—to enhance business processes and system interoperability. You will work closely with cross‑functional teams to implement automation, build reliable integration processes, integrate data services, and deliver robust infrastructure-as-code solutions.  This position blends integration engineering, DevOps practices, AI tooling, and practical software development, offering the opportunity to shape our next-generation automation and intelligent integration capabilities.    Key Responsibilities  * Design and maintain scalable integrations across enterprise systems, SaaS platforms, and internal applications.  * Build and enhance GitLab based CI/CD pipelines to support application integration and infrastructure automation. ‑based CI/CD pipelines to support application  * Use Terraform (or other Infrastructure as Code tools) to design and provision cloud infrastructure—primarily on AWS.  * Develop automation scripts and workflows to reduce manual operational overhead and improve reliability.   * Integrate machine learning and approved AI‑based services into operational workflows and data pipelines. * Implement data integration pipelines using APIs, event-driven architectures, and messaging systems.   * Develop and maintain AI‑driven middleware using Node.js and/or Python to enhance decisioning, routing, or workflow logic. * Manage, deploy, and troubleshoot MCP (Node.js‑based) servers used for programmatic control, middleware, or message processing.  * Collaborate with software engineers, data teams, and cloud engineers to deliver end‑to‑end integration solutions.  * Ensure integrations are secure, well‑documented, and compliant with organisational standards.  * Write clean, modular, well‑tested code following engineering best practices. * Participate in code reviews, architectural discussions, and continuous improvement efforts. * Monitor, tune, and optimise system performance and reliability across integration layers.     PREFERRED EXPERIENCE  * 3-5 years in an IT Integration, DevOps, or Software Engineering role.  * Strong hands-on experience with GitLab, including pipeline creation, runners, artifacts, and CI/CD orchestration.  * Proficiency with Infrastructure as Code, particularly Terraform, and experience deploying resources in AWS.  * Solid experience in automation using scripting languages such as Python, Bash, or JavaScript/Node.js.  * Experience building and maintaining data integrations (APIs, webhooks, ETL, messaging queues, or event-driven systems).  * Working knowledge of MCP (Node.js) servers, including configuration, extension development, and deployment.  * Solid understanding of AI/ML concepts, model APIs, prompt engineering, and integrating LLMs into backend services. * Strong backend development experience (Node.js, Python, or similar). * Knowledge of networking, identity/access management, and security best practices. * Familiarity with containerisation (Docker) and orchestration (Kubernetes) is a plus.   * Excellent communication, documentation, and cross‑team collaboration skills.   Perks & Benefits  * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations    IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

Taxfix

OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. THE OPPORTUNITY: As our Staff Systems Engineer within the IT & Infrastructure team, you'll be responsible for keeping the enterprise systems that power Taxfix running reliably, securely, and intelligently — from cloud infrastructure and identity management to network, device, and application performance. Reporting to our Director of IT & Infrastructure, and collaborating closely with cross-functional stakeholders across the business, you'll architect and operate the backbone that enables every team at Taxfix to do their best work. In a company that moves fast and thinks big, you'll be the person who makes sure the foundation never wobbles. YOUR RESPONSIBILITIES: * Maintain and operate enterprise cloud infrastructure that serves employees and internal systems, ensuring high availability, performance, and security at all times. * Lead and evolve identity management across the enterprise — including platform management and Okta — developing concepts and processes to govern both human and agentic identities in a scalable, secure way. * Support the integration of new tools and systems based on business requirements, owning the technical evaluation, onboarding, and configuration end to end. * Ensure enterprise systems remain up to date, with security configurations, patches, and compliance standards consistently applied across the board. * Maintain security backups and redundancies for enterprise infrastructure, proactively identifying and closing gaps before they become incidents. * Manage and improve network, device management, and systems, keeping the environment stable, modern, and fit for a growing, hybrid workforce. * Develop automations, AI-powered and agentic solutions, and scripts that reduce manual toil and improve the efficiency of infrastructure maintenance. * Provide third-level support for cloud applications, acting as the deepest technical escalation point for complex issues and enablement of internal app deployment. * Collaborate with SRE and platform engineering to assess risk, develop guardrails, and resolve incidents together with application owners. * Collaborate with the Director of IT to continuously improve the enterprise architecture and infrastructure landscape, contributing strategic thinking alongside hands-on execution. * Own performance tuning of application stacks, including communication and messaging between applications, load management, and components such as Apache and Ruby. YOUR PROFILE * You bring strong, hands-on experience in enterprise cloud administration — ideally with GCP — and know how to design, operate, and scale cloud environments that real businesses depend on. * You have solid practical experience with Kubernetes, containerisation, and virtualisation technologies such as Docker and VMware, and you're comfortable navigating complex, layered infrastructure. * Your networking knowledge is deep and grounded — TCP/IP and related protocols are second nature to you, and you can diagnose and resolve network issues with confidence. * You implement best practices for network security and governance, ensuring that access, segmentation, and policy controls are consistently applied and continuously improved. * You're proficient in at least one scripting or programming language such as Python or shell, and you use code as a tool to make infrastructure smarter and more maintainable. * You have hands-on experience configuring and troubleshooting Google Workspace and Linux environments, and you know how to keep them healthy and secure. * You've set up and improved monitoring and visualisation systems, and you understand how good observability translates into faster incident response and better decision-making. * A background in engineering or computer science is a plus — what matters most is that you bring structured thinking and hands-on experience to make systems work together. WHY TAXFIX?  * A chance to do meaningful, people-centric work with an international team of passionate professionals. * Holistic well-being with free mental health coaching sessions and yoga. * A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. * Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. * 30 annual vacation days and flexible working hours. * A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. * Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. * Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. * Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. * Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

IDnow

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.   This position can be based in Berlin or Munich, Germany.   As a German-speaking Onboarding Consultant, you will be responsible for ensuring new customers and existing customers enabling new IDnow products are correctly deployed in the most time-efficient manner possible, utilising as much of IDnow's products and services as is relevant to their context. You are the customer's primary point of contact from kickoff through hypercare. Your mandate is to implement what the customer bought, to the highest standard, and to hand off a stable, value-delivering deployment to the Customer Success Manager.   KEY RESPONSIBILITIES HANDOVER & KICKOFF * Fully absorb the Solution Engineer (pre-sales engineers) handover (solution documents, technical specs, regulatory context, stakeholder mapping) and surface the customer's real pain points and compliance requirements before implementation begins. * Lead the project kickoff — establishing governance, roles, and communication cadence, and aligning all stakeholders on a clear, time-bound delivery roadmap covering scope, milestones, and acceptance criteria. * Own the Go Live date from day one — set it at kickoff, drive every stakeholder to meet it. It is a commitment, not a target. TECHNICAL IMPLEMENTATION & DELIVERY * Operate as the lead point of contact and accountable delivery owner throughout the entire onboarding phase. * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections. * Develop and maintain a living integration map for each customer (architecture, data flows, authentication model, SDK/API usage patterns, third-party dependencies) — handed over to the CSM at handoff. * Proactively share IDnow integration best practices throughout implementation (API usage patterns, error handling, retry logic, webhook reliability, SDK standards, security) and challenge deviations from them. * Act as the customer's trusted advisor — evangelise IDnow's technology in their specific context and explore the "art of the possible" beyond the initial scope. ISSUE MANAGEMENT & INTERNAL COLLABORATION * Act as the primary escalation point for all technical and product issues, communicating progress to the customer with full transparency and ensuring they always have a clear next step or workaround. * Liaise with Product and Technical teams to resolve issues; report recurring blockers with structured, evidence-based feedback. * Escalate critical blockers to management with full context (customer impact, SLA risk, proposed resolution path). * Ensure implementation strictly reflects contracted scope — flag any out-of-scope requests to the relevant Commercial or CSM owner. HYPERCARE & STABILIZATION * Own the hypercare phase post-go-live, tracking KPIs: conversion rate, open issue volume, SLA compliance, and end-user experience metrics. * Hand off to CSM only when KPI stability is reached and agreed success criteria are met — maintaining a clear view of the gap between actual performance and contracted targets throughout. CUSTOMER RELATIONSHIP * Build and maintain strong relationships with technical decision-makers (data standards, programming, IT architecture, security) and articulate benefits at all stakeholder levels to drive buy-in. * Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Prepare whitepapers, articles, and content to educate and engage potential and existing clients.   PREFERRED EXPERIENCE * 3+ years of experience as either a Technical Account Manager or a Technical Project Manager, in a SaaS environment. * Always on the lookout for evolutions in legislation and regulations that are relevant to our customers and their markets. * Understanding of security principles and data protection regulation. * Ability to identify benefits that are relevant for all levels to improve the buy-in of customers. * Knowledge of web technologies, HTTP/HTTPS, REST API, JSON. * Knowledge of mobile technologies: native Android and iOS, Cordova and React native, and SDKs. * Practical experience with at least one programming language – ideally Python, Java, JavaScript, Swift/Objective-C is a plus. * Motivated to make a difference and passionate about process improvements. * Autonomous in project management and client relationships. * Ability to translate complex and/or technical information to different audiences. * Strong prioritization and goal-setting skills. * Excellent written and oral communication skills, as well as presentation skills. * Fluency in German and English required, other EU languages are highly valued. Desirable additional skills: * Knowledge of Cloud providers – AWS, Azure, Google Cloud. * Familiarity with identity verification concepts, KYC/AML compliance frameworks, or regulated industry environments (banking, insurance, telco, healthcare). * Exposure to eIDAS, EUDI Wallet, or qualified electronic signature (QES) frameworks.    PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations.     IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.