Mass Account Management Executive

Overline

Who We Are Overline is a leading digital marketing consultancy specialising in providing comprehensive marketing solutions to the biggest advertisers across the world. We are a consultancy dedicated to enabling marketing to be a more effective growth engine. Our team is comprised of industry experts and consultants with backgrounds spanning brand side, agency, technology, and publishing. We advise CMOs, senior marketers, and their teams on strategies that best suit their brand and business visions. Who You Are You bring hands-on experience from within a Retail Media Network (RMN), with a clear understanding of how retailers commercialize media offerings and sell to brands. You also have exposure to in-store / physical retail environments and understand how retail media connects to merchandising, store execution, and shopper behavior. You are confident operating in retail media environments and can translate that experience into structured, client-facing strategy work. This is a client-facing, execution-focused strategy role responsible for owning key workstreams and contributing to integrated retail transformation initiatives across RMN, brand, GTM, and operating models. What You Will Do Retail & RMN Strategic Support * Support discovery sessions, stakeholder interviews, and synthesis. * Translate client inputs into structured analyses and opportunity frameworks. * Develop clear articulation of how RMNs must serve brand objectives (sales lift, share growth, ROI, measurement transparency). * Ground recommendations in commercial and financial logic, informed by real-world RMN operations. Integrated Retail Workstream Ownership * Own defined workstreams across: * Retail Media strategy * Brand-to-retail alignment * Retail GTM modernization * In-housing and operating model assessments * Build supporting analyses, financial models, and executive-ready materials. * Contribute to roadmap development and value modeling. Retail Media & Commercial Expertise * Demonstrate understanding of: * How retail media networks are structured, priced, and sold to advertisers * Retailer revenue models and margin considerations tied to media * Measurement expectations (incrementality, attribution, closed-loop reporting) * Investment decision frameworks used by brand and shopper teams * Ensure RMN strategies reflect real-world retailer and advertiser expectations. Client & Commercial Support * Support workshop preparation and executive presentations. * Contribute to proposal development and research for new business. * Assist in codifying frameworks and reusable retail media assets. Retail IP & Thought Leadership * Contribute to POVs and webinar content. * Support in the elevation of firm positioning in retail marketing strategy. What You Bring * 6–10 years in retail media, strategy consulting, commercial strategy, or related roles. Required: * Experience working within a Retail Media Network (retailer-side), with exposure to how media offerings are commercialized and sold to brands. * Experience on the sell-side of retail media (e.g., RMN sales, account management, partnerships, or commercial strategy). * Hands-on experience in retail media execution and/or strategy, not limited to activation. * Strong understanding of grocery and/or mass retail media networks. * Exposure to in-store retail dynamics (e.g., merchandising, store operations, shopper marketing execution) alongside retail media. Preferred: * Experience with major RMNs such as Walmart Connect, Target Roundel, Kroger Precision * Marketing, or similar grocery and mass retail networks. * Experience working with multiple RMNs or across retailer ecosystems. * CPG or agency experience as complementary background. Additional Capabilities: * Strong analytical and data and insights synthesizing skills; comfortable building structured analyses and light financial models. * Understanding of brand + performance marketing intersection. * Ability to communicate clearly in executive-ready materials. * Collaborative and comfortable operating in ambiguity with guidance. #usremote     At Overline, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and marketing partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

PawaPay

Who is PawaPay PawaPay is a pan-African fintech enabling local payment channels used by the mass market to both local and international merchants. We operate in a highly regulated, partner-driven environment and are in scale-up mode, with ambitious growth plans across multiple African markets. Our vision is to simplify business for companies and consumers in Africa and we do that by ensuring that payments simply work, at scale, despite fragmentation and complexity that exists on the Continent. Through our payments API we already facilitate over 4 million transactions a day across 20 countries in Sub-Saharan Africa.  We are the largest PSP on the Continent for the processing of mobile money payments, and have positioned ourselves well to lead the payment space as it grows over the next decade. At PawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia. The role We are introducing a single, disciplined way of running cross-functional projects: clear ownership, one source of truth, and reliable visibility. This is the role that makes it work. You will own the delivery system across the business — intake, coordination, visibility, prioritisation support and escalation — while the teams who do the work retain ownership of their own projects. This is deliberately a standalone senior role reporting to the COO. It is not the head of a Project Management Office and it is not the first hire of a growing PMO. There is no team to build and no governance bureaucracy to stand up. We are looking for a strong operator who runs a system and drives discipline, not an empire-builder. The core delivery workspace is in the process of being launched in ClickUp and an MVP will be in initial use when you join; your job is to run it, refine it, and make it indispensable — not to build it from a blank page. What you are accountable for; You are accountable for the integrity of the delivery system and for ensuring that no delivery risk reaches leadership without warning. In practice, the principle is simple: no surprises, not no slips. Projects will slip — often for external reasons we do not control. If a project slips and leadership saw it coming and made a conscious call, you have done your job. If a project slips and it blindsides us, that is a failure of the role, whatever the underlying cause. You surface risk early and clearly; the authority to act on it sits with line managers and the executive. You are not accountable for the delivery outcome of any individual project. Accountability for delivery is held at task level by the person who owns each task, and overall project ownership stays with the intake owner (Sales Executive, Account Manager or Functional Lead). You are the framework and the safety net, not a substitute driver. What you own day to day * Intake. The integrity of the intake process — ensuring every project enters with a clear, complete brief and a named owner before work begins, and that the AI-assisted intake tooling is used and kept useful. * Single source of truth. Keeping a single, trusted, centralised view of every project in ClickUp, so that business owners and leadership never need to request an ad hoc status update and no team needs its own shadow tracker. * Prioritisation support. Supporting leadership dialogue on prioritisation and bottleneck management — preparing the portfolio view, helping facilitate the session, and ensuring it produces a force-ranked list with an explicit de-prioritised column that is logged and communicated.  * Escalation. Spotting blockers and stalling tasks early, flagging them to the responsible line manager within the agreed window, and escalating to the COO where they are not resolved. * Cross functional bridge. Maintaining a clean interface with different departments within the organisation, ensuring fast alignment, clarity on project deliverables and timelines, and efficient delivery across the organisation at large. Build fantastic relationships with all collaborators in the organisation, encouraging their collaboration and buy in on project management activities.  * Active coordination. Actively coordinating the highest-priority projects hands-on, while ensuring the rest run correctly through the framework via their owners. * Reporting and AI. Stewarding the AI-assisted intake and reporting capability, and turning the maintained ClickUp data into the business reports and dashboards as necessitated by business owners. Adopting an AI first mindset as we optimise and improve the way in which we run cross functional projects.  * Improvement. Refining the delivery framework and ClickUp workspace as real use exposes what needs to change — continuous, pragmatic improvement, never process for its own sake. What you do not own To keep the role sharp, it is as important to be clear on what sits outside it: * Delivery outcomes of individual projects — these sit with task owners and intake owners. * Line management of delivery teams — tool discipline and performance are enforced by each person’s own line manager, not by you. * Product and Engineering roadmaps, workflows or daily task management. * Building a PMO, hiring a team, or introducing governance gates. Possible growth on our project management team is a future decision for the COO, contingent on evidence — not an expectation of this role. How the role is measured You will be measured on the health of the delivery system and on early warning, not on outcomes you do not control. The primary measures are: * Early risk surfacing. Surprise rate — missed commitments that reach leadership with no prior formal flag (target: zero). * Trusted visibility. Shadow trackers retired and ad hoc status requests to teams eliminated. * Escalation working. Blocker age and share of escalations actioned within the agreed window. * Prioritisation calls are clear. We have a clear view on priority decisions made and a known understanding of what we are de-prioritising when prioritising new initiatives.  * Intake quality. Projects entering with a complete brief and named owner; low rate of major scope rework after kickoff. These measures tighten over the first months as flow builds and a baseline is established. Internal cycle time — time spent in the stages PawaPay controls, measured separately from external wait — is the initiative’s longer-term north star that this role stewards, reviewed at six months. Alongside the metrics, success means the teams who do the work experience you as someone who makes their projects easier, not as overhead who chases them. What we are looking for * Experience. Significant experience delivering and coordinating complex, cross-functional projects — ideally in fintech, payments, or another regulated, partner-dependent environment. * Operator, not administrator. A track record of bringing order to ambiguity: standing up ways of working, driving adoption, and holding discipline without formal authority over the people involved. * Tooling and AI. Fluency with ClickUp (or a comparable platform) and Slack, plus confidence with Google Workspace. AI-native in how you work — you use tools like Claude to reduce manual effort, not to replace judgement. * Domain. Experience delivering merchant integrations, client onboarding or API implementation projects is highly desirable; experience across multiple African markets is a plus. * Method. Relevant certification (PMP, PRINCE2, AgilePM, Scrum) is welcome but secondary to demonstrated ability to make delivery work in a fast-moving, dependency-heavy business. Key competencies * Exceptional stakeholder management and influence without authority.  * Strong cross-functional coordination.  * Sharp risk anticipation and problem-solving.  * Clear, credible communication with everyone from specialists to the executive team.  * Comfort operating with high autonomy in a fast-paced, ambiguous, high-growth environment.  * A genuine bias toward ownership and toward keeping processes proportionate. Why PawaPay? * Help improve financial access in Africa * Being part of an amazing team that shapes company’s culture as a great place to be * An ambitious, talented, and diverse team who always has your back * We grow fast, and you will grow fast with us * Competitive remuneration * 35 days of paid leave per year (inclusive of public holidays) and more.

Artefact

Artefact UK - H2 2026 Director Job Description WHO WE ARE Artefact is a new generation of data and AI consultancy, and one of the fastest growing. In the last six months alone we've grown from 2,000 to 2,500 people, now serving over 3,000 clients across 36 offices in 27 countries. Founded in 2014 and backed by Cinven, we're Europe's largest pureplay consultancy in data and AI, and we're not slowing down. We specialise in data consulting and AI-driven transformation, working with organisations across the globe to turn data into measurable business impact, creating real change in how businesses operate, compete, and grow. With 40% of our people in consulting roles, we have the critical mass to deliver full transformation at scale. We don't just offer strategies. We frame problems, design solutions, build the technology, and operate what we deliver. That distinction, between those who propose and those who implement, is central to how we work. We're technology-agnostic but technology-deep. We hold premium partnerships with the platforms shaping this industry, including Google, Anthropic, OpenAI, Databricks, and AWS, giving our consultants direct access to the newest capabilities before they reach the mainstream. Half of our projects involve collaboration across more than two offices, so the expertise you need is never far away, and our teams bring together AI specialists, data scientists, data engineers, and digital experts: the full range of talent required to reach the last mile of a transformation. Progression here is earned, not timed. We don't run on tenure. We run on impact, and strong performers move fast. If you want to build things that matter, at a pace that matches your ambition, this is where you do it. WHAT WE DO Our UK office is at an inflection point. We've built the foundations of a category-defining consultancy, and now we're scaling, fast. The shape of the team a year from now will look very different to today. Join now, and you're building the office before Artefact becomes a name every top consultant already knows. We work across a broad range of industries, including Retail Banking, Insurance, Private Equity, Energy & Utilities, Retail & E-commerce, CPG & FMCG, and Automotive, giving consultants the space to build real depth in one or two areas while staying genuinely exposed to others. It's one of the things people here value most. Our engagements run end to end, from strategy and governance through to delivery of high value data and AI solutions. The problems we work on are the ones organisations are genuinely wrestling with right now: Data Platform Strategy and Build, Generative AI Strategy, Agentic AI Strategy & Deployment, AI Governance and Assurance, Digital Transformation, and AI Adoption and Change. This work needs people who can operate at a strategic level in the morning and get into the technical weeds in the afternoon, and know when to do which. If that's the kind of work you want to be doing, we'd love to hear from you. We're looking for people who are genuinely energised by AI and data, and who want a hand in shaping how organisations and how people work change for the better. WHAT YOU WILL DO As a Director at Artefact UK, you will operate at the intersection of AI and data strategy, client leadership, and commercial growth. Reporting to the Partners and Managing Director, you own the AI and data agenda across a portfolio of clients, with Tech Leads and Managers reporting to you and running the day-to-day delivery of the engagements within it. This is a role for someone who is equally comfortable shaping a client's AI strategy at board level and building the playbook that lets Artefact deliver it again, better, for the next client.   * Technology leadership: You will take a client's business opportunities and pain points and match them to the right ML, AI or data engineering solution. You possess the technical depth required to engage in discussions regarding solution architecture and implementation details with a client’s Principal Engineers and Data Scientists. * AI use case leadership: You will work with client management and Artefact teams to identify and prioritise the AI use cases that create genuine differential value, and lead their development end to end, from ideation through to deployment and continuous improvement. You will build and maintain a library of use cases and solution sets that can be reused and adapted across the wider client base. * Data and analytics capability building: You will assess clients' current data and analytics maturity, spot the opportunities for rapid enhancement, and turn what you learn into a playbook that can be repeated across new clients.  * Senior client advisory and stakeholder relationships: You will work closely with client cross-functional teams, spanning technology and business, to ensure AI solutions integrate cleanly into how the organisation actually runs. You will build strong relationships with key stakeholders across your clients, and create a community of data leaders that shares knowledge and best practice across the portfolio, positioning Artefact as a genuine partner in that network rather than a supplier to it. * Commercial ownership and business development: You will lead pitches end-to-end, shaping the proposition, directing proposal development, and leading client-facing pitches and RFP responses, and you will contribute to pipeline management and opportunity prioritisation across the broader practice. * Thought leadership, innovation and talent development: You will stay ahead of developments in AI and data analytics, bring cutting-edge solutions and a network of trusted advisors to your clients, and contribute insights and recommendations that shape Artefact's own AI and data strategy. You will mentor and support the development of data and AI talent at Artefact, with particular attention to growing the Tech Leads and Managers who report to you. THE KIND OF PERSON THIS WORKS FOR  The Director role is for people who have already proven they can lead AI and data engagements and manage senior talent, and who are ready to be accountable for a portfolio of clients, a library of reusable solutions, and the technology leads who deliver against both. It is a step-change in scope, not just seniority. What we're looking for: * Around 10+ years of experience leading AI and data projects, with a strong, specific track record of delivering measurable business value for clients, ideally including several years spent working with consulting and technical teams together. * Deep expertise across AI technologies, machine learning, data analytics, and data management, paired with a strong understanding of AI and ML, data infrastructure and architecture, including data warehousing, and cloud-based solutions, so you can move fluidly between the strategic and the technical. * A track record you can speak to specifically, including engagements you have delivered, accounts you have grown, and pitches you have led. * Credible at C-suite level; confident engaging and influencing senior executives and stakeholders across a client organisation, not because you perform confidence, but because you have done the work and know what you are talking about. * Genuinely invested in developing other people; you mentor and support the technical talent around you, and you take building Artefact's data and AI capability as seriously as you take any individual engagement. We do not require a single career path to this role. Some of our strongest Directors came from tier-one consulting firms, some from private equity or in-house transformation leadership, and some grew here. What they share is deep AI and data expertise, the ability to earn trust at every level, and the judgement to know when to operate strategically and when to get into the technical details themselves. WHY YOU SHOULD JOIN ARTEFACT  * Exciting, cutting-edge projects at global scale: We deliver truly innovative work to blue chip clients across the globe, you will design and lead these initiatives.  * Genuinely diverse work and people: On any given week you might work alongside a data scientist, a C-level executive, directors and more, across sectors you wouldn't encounter anywhere else. * Transparent progression: A clear pathway to Partner level, with half-year reviews, honest feedback, and active coaching. * Global without the travel grind: Multi-market projects and a 2,500-person global network, London-based, & hybrid working. * A genuine culture of learning: From tool-specific training to testing the latest AI models to running client workshops on what you've found, you have the liberty to pursue what interests you and share it with the team.