Sales Enablement Manager (m/f/d)

voize

🎤 Why voize? Because we’re more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact. voize is backed by Ycombinator and Europe’s leading VCs, already installed in over 2.000 senior care homes and trusted by more than 200.000 users. With our self-developed voize AI, we’re transforming the healthcare industry and creating value in other sectors too. As a dynamic team, we blend cutting-edge technology with social impact. And now, we are looking for You to join us! 💡 YOUR MISSION: BUILD VOIZE'S US MARKET FROM THE GROUND UP As our Senior Product Marketing Manager – U.S, you own and build voize's marketing for the US market - for the long run. You'll turn US interest into pipeline and customers, build credibility with a market that's wary of over-promised "AI", and build up US marketing from scratch: narrative, content, and sales enablement where none exists today. Our first US customer and six years of DACH proof are your starting line - your mission is to grow this into a self-standing US engine. 🚀 YOUR DAILY BUSINESS - NO TWO DAYS ARE ALIKE * Drive US GTM. Own the go-to-market motion for the US audience end-to-end: positioning, narrative, launches, and the campaigns and assets that turn US interest into pipeline and customers. Pick the plays that move the business and measure what changed. * Shape trust in the market. Build voize's credibility with a skeptical US senior-care buyer over time - the proof stack, references, case studies, and clinical evidence that make a German story land in the US and compound into durable brand trust. * Build US marketing from scratch. Stand up the function: messaging for the US audience, content, sales enablement (decks, battlecards, talk tracks, one-pagers), comms, and media work with support from our German marketing org * Be the market's voice internally. Run customer and pilot feedback loops back into Product and leadership; become voize's internal source of truth on the US buyer. * Reframe, don't transplant. Translate DACH value (quality & transparency) into the US value story (reimbursement capture, survey/audit-risk reduction, staffing relief), and own the judgment of what carries over and what doesn't. 🤝 YOUR SKILLSET - WHAT YOU BRING TO THE TABLE * 5+ years in (Product) Marketing in B2B SaaS You can take a technical capability and make it simply explainable. * Commercial instinct: You think in pipeline and ROI and understand how deals are won and lost, not just open rates. * US market understanding: Ideally worked in regulated industries like healthcare. You know how to translate and do not just transplant. * Strong cross-functional collaborator: especially with Sales; sets messaging standards without burning bridges. * A first-in-market or 0→1 builder: you've built marketing for a company or market from near-zero, prioritize hard, and are AI-native in how you work. * AI-native: you already run parts of the job with AI; your knowledge and skills run deep. * Native-level command of US English: you write crisp, credible copy for a US clinical buyer. * You are ideally Berlin based, and open to travel occasionally to the US. 🌱 GROWING TOGETHER - WHAT YOU CAN EXPECT AT VOIZE * We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people * We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany * Become a co-creator of our success with stock options * Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses * You decide when you work best, that means flexible working hours and a good hybrid set-up. ✨ READY TO TALK? APPLY NOW! 🚀 We look forward to your application and can’t wait to meet you - no matter who you are or what background you have!

KNIME

MISSION Kund:innen dabei unterstützen, echten Mehrwert aus ihren Daten zu gewinnen - durch vertrauensvolle Beziehungen und nachhaltigen Erfolg mit KNIME. ROLE OVERVIEW Als Customer Success Manager (m/w/d) im EMEA Enterprise Segment bist du die zentrale Anlaufstelle für unsere strategischen Großkunden in der DACH-Region und darüber hinaus. Du verantwortest die langfristige Kundenbindung, den Ausbau bestehender Accounts und die Sicherstellung eines messbaren ROI für unsere Kunden – von der Onboarding-Phase bis zur Renewal-Verhandlung. Du arbeitest eng mit dem Sales-, Solutions- und Product-Team zusammen und bist die Stimme des Kunden innerhalb von KNIME. RESPONSIBILITIES * Strategische Betreuung eines Portfolios von 5-10 Enterprise-Accounts (ARR > 100k€) in EMEA * Koordination von Onboarding, Trainings und technischen Enablement-Maßnahmen in Zusammenarbeit mit dem Solutions-Team * Aufbau vertrauensvoller Beziehungen zu Stakeholdern auf C-Level, IT-Leitung und Fachbereichsseite * Entwicklung und Umsetzung individueller Success Pläne inklusive Adoption-Roadmaps und QBRs (Quarterly Business Reviews) * Proaktives Risikomanagement: frühzeitiges Erkennen von Churn-Signalen und Einleitung geeigneter Maßnahmen * Identifikation und Qualifizierung von Upsell- und Cross-Sell-Potenzialen in enger Abstimmung mit dem Account Management * Eigenverantwortliche Steuerung von Renewal-Prozessen und Vorbereitung von Vertragsgesprächen * Repräsentation von Kunden-Feedback intern und aktive Mitgestaltung von Produkt- und Prozessverbesserungen * Pflege und Dokumentation aller Aktivitäten in Salesforce CRM * Nutzung von KI zur Verbesserung der täglichen Arbeitsabläufe REQUIREMENTS * 5+ Jahre Erfahrung im Customer Success, Account Management oder Consulting – idealerweise im Enterprise-SaaS-Umfeld * Nachweisliche Erfolge in der Betreuung strategischer Großkunden mit hohem Vertragsvolumen * Ausgeprägte Fähigkeit, komplexe technische Produkte verständlich zu erklären und Business Value zu kommunizieren * Erfahrung mit Datenanalyse, BI, Data Science oder verwandten Technologiebereichen * Exzellente Präsentations- und Verhandlungskompetenz auf Entscheider-Ebene * Fließende Deutschkenntnisse und sehr gutes Englisch (weitere EMEA-Sprachen von Vorteil) * Strukturierte, eigenverantwortliche Arbeitsweise und hohe Eigenmotivation im Remote-Umfeld WHAT SUCCESS LOOKS LIKE * Kund:innen erzielen messbare Erfolge mit KNIME * Starke, vertrauensvolle Beziehungen zu diversen Stakeholdern in der Kundenorganisation * Hohe Kundenzufriedenheit und langfristige Partnerschaften * Aktiver Beitrag zu Wachstum und Retention (NRR Goal) WHAT WE OFFER * Sinnstiftende Arbeit: Unterstütze Unternehmen und Anwender:innen dabei, mit einer offenen, leistungsstarken und intuitiven Analytics-Plattform erfolgreich zu sein. * Verantwortung & Gestaltungsspielraum: Übernimm Ownership für Kundenbeziehungen und gestalte aktiv das weitere Wachstum von KNIME mit. * Zusammenarbeit auf Augenhöhe: Arbeite in einem offenen, internationalen Umfeld, das Transparenz, Vertrauen und Teamarbeit lebt. * Weiterentwicklung: Wachse gemeinsam mit erfahrenen Kolleg:innen, die Wissen teilen und kontinuierliches Lernen fördern. * Flexibilität: Hybrides Arbeiten und flexible Arbeitszeiten für eine gesunde Work-Life-Balance.

IDnow

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Munich or in Berlin, Germany.   We’re recruiting a Product Manager to drive our automated identity verification solution, delivering compliance, security, and performance. KEY RESPONSIBILITIES We are hiring a Senior Product Manager to own the end-to-end product lifecycle: capture market and customer needs, shape strategy and roadmap, and drive delivery with engineering. You will advise sales and customer‑facing teams and work directly with customers on product setup and solution patterns. The immediate priority is supporting customer migrations to a new platform driven by regulatory change; the role will broaden to encompass additional capabilities on the new platform over time. You will collaborate closely with Product & Technology Leadership and Sales Leadership across DACH and other markets. IDnow provides GenAI-enabled tooling and expects responsible, compliant use.  * Business outcome ownership: define measurable goals and KPIs (adoption, quality, satisfaction) and drive outcome-oriented delivery.  * Roadmapping: maintain an outcome-focused roadmap that converts market, regulatory and customer insights into prioritized initiatives; align with leadership and sales.  * Delivery & specification: translate roadmap items into epics, user stories and testable acceptance criteria; lead backlog refinement, sprint planning and reviews; make trade‑offs on scope, quality and timelines; coordinate release readiness and enablement.  * Incident triage & quality: rapidly triage issues, gather context, coordinate fixes, run post-incident reviews and capture preventive actions in the backlog; communicate status to customer-facing teams and customers.  * Migration support: help define pragmatic migration plans, cutover guidance, deprecation strategies and customer enablement materials; track adoption and surface risks.  * Customer engagement: join customer meetings with Sales and Customer Success to validate value propositions via interviews, prototypes and pilots.  * GenAI-‑enabled ways of working: use GenAI to accelerate discovery, specification, incident summaries and reporting—ensuring human oversight and compliance.    PREFERRED EXPERIENCE * Degree in Business, Computer Science or related field.  * 8 years in product roles with end-to-end ownership.  * Proven customer facing experience.  * Technical fluency (APIs/architecture).  * Agile proficiency (Jira/Confluence).  * Practical, responsible use of GenAI  * Experience with Enterprise customer migration is preferable  * German and English    PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations.   IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.