Senior RevOps Manager

Doctolib

Doctolib sucht Dich ab sofort als Senior Sales AI Specialist (x/f/m) für unseren Standort in Berlin. Doctolib befindet sich in einer dynamischen Wachstumsphase. Dieses Wachstum weiter zu beschleunigen, ist die Mission unseres Sales Operations Teams. In dieser Rolle bist Du die technische Umsetzungskraft hinter unserer KI-gestützten Sales-Strategie. Als zentrale Schnittstelle zwischen Sales Excellence, IT und Produkt sorgst Du dafür, dass unsere Vertriebsteams durch KI spürbar produktiver werden. So trägst Du zu unserer Mission bei, die Gesundheitsversorgung für alle zu verbessern.   Deine Aufgaben * KI Agent Development: Du konzipierst, entwickelst und betreust KI-Agenten auf modernen KI-Plattformen (z.B. Dust, Claude, ChatGPT), vom Prototyp bis zur kontinuierlichen Optimierung im produktiven Einsatz. * Workflow-Automatisierung: Du identifizierst repetitive Aufgaben im Sales-Alltag und automatisierst sie durch KI und Skripte, mit messbarem Impact auf die Vertriebsproduktivität. * CRM-KI-Integration: Du baust und pflegst die technische Verbindung zwischen CRM-Systemen und KI-Plattformen, automatisierst Datenflüsse und stellst sicher, dass Agents auf aktuelle und verlässliche Daten zugreifen können. * Prompt Engineering & Qualitätssicherung: Du entwickelst und iterierst Prompts systematisch – auf Basis von Nutzerfeedback, A/B-Tests und Qualitätsmetriken. Du erkennst Schwachstellen frühzeitig und bist der zentrale Ansprechpunkt für alle technischen KI-Themen. * Zentrale Schnittstelle: Du bist die Verbindung zwischen Sales, IT und KI-Tooling – übersetzt fachliche Anforderungen aus dem Vertriebsalltag in technische Lösungen und bringst die richtigen Stakeholder aus Sales Leadership, Sales Excellence und Product zusammen. * Adoption & Analytics: Du etablierst Metriken für Nutzung und Qualität unserer KI-Tools, machst Adoption sichtbar und leitest daraus Maßnahmen zur kontinuierlichen Weiterentwicklung ab. DEIN PROFIL Du bist der festen Überzeugung, dass Du genau das mitbringst, was es für die Position braucht? Dann ermutigen wir Dich, Dich zu bewerben. Selbst wenn Du nicht jede Anforderung erfüllst, bist Du vielleicht genau die/der richtige zukünftige Doctoliber:in für diese oder andere Stellen! UM TEIL UNSERES TEAMS ZU WERDEN, BRINGST DU FOLGENDES MIT: * Mehrjährige Berufserfahrung in einer technischen Rolle, z.B. AI Engineering, Sales Operations, oder RevOps, idealerweise in einem SaaS- oder Tech-Scale-up-Umfeld. * Praktische Erfahrung im Aufbau und Betrieb von KI-Agents oder KI-gestützten Workflows, vom ersten Entwurf bis zum produktiven Betrieb (z.B. mit Dust, ChatGPT, Claude, LangChain oder ähnlichen Tools). * Fundierte Salesforce-Kenntnisse: Du verstehst das Datenmodell und weißt, wie CRM-Daten sinnvoll in KI-Systeme integriert werden (API, Flows, Reports, Data Management). * Technisches Verständnis: Du kannst Skripte lesen und anpassen, verstehst wie APIs und Webhooks funktionieren und arbeitest mit Automatisierungs-Tools wie Make, n8n oder Zapier. * Analytisches Denken und Kommunikationsstärke: Du löst Probleme strukturiert, arbeitest eigenständig und kannst technische Sachverhalte für nicht-technische Stakeholder verständlich aufbereiten. * Fließende Deutsch- und Englischkenntnisse auf C1-Niveau. BESONDERS INTERESSANT SIND FÜR UNS AUSSERDEM:  * Fundierte Kenntnisse in Python, JavaScript oder anderen Skriptsprachen * Erfahrung in der Arbeit mit oder innerhalb großer Sales-Organisationen * Kenntnisse in BI-Tools wie Tableau oder Metabase   WAS WIR DIR BIETEN * Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest * Eine betriebliche Krankenversicherung mit tollen Zusatzleistungen * 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage) * Teilnahme an Doctolibs langfristigem Mitarbeiterbeteiligungsprogramm DoctoGrowth * Die Möglichkeit, bis zu 10 Tage im Jahr aus dem Ausland zu arbeiten * Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40 % (15 % während der Probezeit)  * Das Doctolib Parent Care Programm, das einen Monat Elternzeit extra u.v.m. enthält * Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner  * Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet, bieten wir Essensgutscheine * Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club * Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet   DER INTERVIEWPROZESS * Interview mit Talent * Hiring Manager Interview * Case Study vor Ort * Finales Interview mit VP * Referenzprüfung * Offer JOB DETAILS * Festanstellung * Vollzeit * Arbeitsort: Berlin  * Startdatum: Juli * Hybrid (2 Tage Homeoffice / Woche)   Wir verfolgen die Vision, die Gesundheit aller zu verbessern. Dies spiegelt sich auch im Recruiting wider. Wir evaluieren Bewerbungen ausschließlich auf der Grundlage von Qualifikation und Motivation. Diskriminierung wird bei uns nicht toleriert. Je diverser unser Team und die Ideen sind, desto mehr wird unser Produkt die Gesundheit unserer Nutzer:innen verbessern können. Deshalb laden wir Dich ein, Dich bei uns zu bewerben, unabhängig von Geschlecht, Religion, Alter, sexueller Orientierung, ethnischer Herkunft oder Behinderung.  Um Chancengleichheit zu gewährleisten, kannst Du in deiner Bewerbung auf Angaben wie Fotos, Alter, etc. verzichten. Lass uns bitte wissen, welche Vorkehrungen wir treffen können, um Dich bestmöglich zu unterstützen.  Wir freuen uns, mit Dir das Gesundheitswesen zu digitalisieren! Alle bereitgestellten Informationen werden von Doctolib für das Bewerbungsmanagement verarbeitet. Für Details zur Datenverarbeitung klicke bitte hier. Bei Fragen oder wenn Du Deine Rechte wahrnehmen möchtest, wende Dich bitte an hr.dataprivacy(at)doctolib.com.

Choco

Join Choco, where we build and own solutions that reshape a broken food system. The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data. At Choco, we’re changing that. We build software used daily by food distributors and their customers to run their business. It automates orders, reduces errors, and helps operations run faster and more reliably. Because it’s embedded in daily operations, our SaaS platform has immediate, real-world impact, on efficiency, margins, and how businesses run day to day. MISSION As an Enterprise Account Executive at Choco, you'll partner with some of the world's largest food distributors to solve complex operational challenges at the heart of the global food supply chain. Powered by Choco AI, our platform helps distributors automate critical workflows, eliminate manual processes, and modernize how they operate at scale. This is an opportunity to sell transformational technology into a massive industry that is only beginning its AI-driven evolution. WHAT YOU’LL DO * Own the full enterprise sales cycle in Germany, helping leading food distributors adopt AI-driven solutions that transform how they operate. * Develop and execute strategic account plans for some of the industry's largest and most complex organizations. * Build pipeline through thoughtful prospecting, executive engagement, and deep account planning. * Lead complex sales processes involving senior decision-makers, cross-functional stakeholders, and procurement teams. * Drive discovery, business case development, commercial negotiations, and deal execution with executive leaders. * Collaborate with Product, Solutions, Customer Success, Marketing, RevOps, and Sales Leadership to deliver successful customer outcomes. * Translate customer challenges and market feedback into insights that influence Choco's product strategy and go-to-market approach. WHAT YOU BRING * 5+ years of B2B SaaS sales experience, including a strong track record selling to enterprise organizations. * Proven success closing complex, high-value deals and consistently delivering against ambitious targets. * Experience navigating multi-stakeholder buying processes and building consensus across executive, operational, and technical teams. * Strong executive presence and the ability to engage senior leaders in strategic conversations around business transformation and operational improvement. * Native/C2 German and professional English, with a disciplined approach to pipeline management, forecasting, and deal execution. WHAT YOU GET * Work on digitalizing core operating systems for food distributors, automating orders, sales and payments in a system that still largely runs on calls and spreadsheets. * Work with an AI product with proven product–market fit, already embedded in distributor workflows and directly affecting order accuracy, speed, and margins. * Join a global team across 6 countries and 40+ nationalities, building a company that has raised $300M+ and reached unicorn status (~$1.2B valuation) with the ambition to define this category end-to-end. * In return, you get real ownership, equity, and the support to do your best work, including competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical (all localized by office). * Collaborate with people who want to own outcomes in a messy, real-world system and make it work at scale. If you want to work on real problems, take ownership, and raise the bar, we should talk. Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Superchat

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day. We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. WHO WE WANT Senior commercial leader. You bring 7+ years in B2B SaaS, with significant time at the Head of / Director or VP level leading revenue-generating organizations at meaningful scale. Has unified a revenue organization. You have brought commercial functions - Sales, Partner, Marketing alignment, RevOps, and Customer Success - into one coherent revenue engine, and you understand how the parts compound when run as a system rather than silos. Operated through scaling phases. You have stewarded a sales or revenue organization through a critical scaling phase and have seen first-hand where structures, processes, and people models break. Builder of scalable commercial systems. You have designed and run funnel architectures, forecasting cadences, performance frameworks, and quota models - with discipline and consistency, not just on paper. Strategic and data-driven operator. You translate company-level objectives into quarterly targets, sales motions, and team-level priorities. You run the organization against the numbers, not against opinions. SMB to Mid-Market fluency. You understand the economics, motion, and team dynamics of selling to SMB and Mid-Market customers, and know how to balance velocity with deal quality. High standards, low ego. You combine executive presence with a hands-on builder's mentality, and lead through clarity and example rather than hierarchy. German is a plus. A good working understanding of German is welcome, but not a requirement. WHO WE DON'T WANT Strong operator without strategic range. You execute well on a defined plan, but have not yet led at the level of org design, headcount strategy, and cross-functional revenue planning. Single-function thinker. You think strictly in sales metrics and have not worked closely with Marketing, RevOps, and Customer Success as one revenue system with shared targets and shared accountability. Needs a fully built environment. You rely on mature enablement, RevOps, or people functions being in place, rather than shaping and scaling them as the organization grows. First-time senior revenue leader. You are stepping into a senior revenue leadership role for the first time and have not yet steered an organization through a scaling phase. YOUR DAY TO DAY * You lead the Inbound Sales department of ~25 Account Executive across multiple markets, and act as the connective tissue across the wider revenue organization * You own the commercial forecast; pipeline health, conversion, deal cycle, and segment performance and translate the numbers into focused executive decisions * You sponsor strategically critical deals and engage personally where executive presence accelerates outcomes * You design and continuously improve funnel structure, segmentation, and scalable sales standards across the organization * You lead, coach, and develop Account Executive, raising the performance bar through structured 1:1s, calibration, and clear career frameworks * You partner with the CEO and executive team on commercial strategy, org design, and headcount planning WHY PEOPLE CHOOSE US * Mission that matters. Real impact  * Executive-level ownership. A rare mandate to shape and unify the entire revenue organization during a defining growth phase * Funded with conviction. $18M raised with a strong trajectory toward profitability * Modern revenue stack. Clean CRM foundation, strong RevOps capability, and a high-quality inbound engine to build on * End-to-end leadership scope. Influence revenue strategy, org design, commercial execution, and cross-functional collaboration end-to-end * Direct feedback culture. Transparent, respectful, and candid communication across all levels of the organization Benefits & Culture * Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription * Regular company and team events * Annual personal development budget of €500 for conferences, courses, books, career coaching, and more * An inclusive and ambitious startup culture that enables fast professional and personal growth * Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment We want to build a community, not just a company. It's important to us to create an environment where people genuinely enjoy spending time together - whether that's through HYROX training, golfing, beer pong tournaments, running clubs, Warhammer, weekend activities, or whatever kind of community you'd like to help build here. We are looking for people with passion, grit, and integrity. You are encouraged to apply even if your experience does not precisely match the description. At Superchat, we welcome diverse perspectives and rigorous thinkers. We look forward to your application. 🙂