(Senior / Staff) Product Manager - Growth (f/m/d)

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day. We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. We're hiring an Engineering Manager to lead one or more squads. You'll partner directly with the CTO to develop engineers, ship reliable software, and shape how our team works as we scale. WHO WE WANT Experienced engineering people manager. You bring 3–5+ years of people management experience in software engineering, ideally in B2B SaaS environments. Strong delivery leadership. You have a track record of leading squads of 5-10 engineers through full product and delivery cycles. Technically credible. You come from a strong technical background as a backend or full-stack engineer (former Senior Engineer or equivalent). You read code comfortably, engage on server-side architecture and trade-offs, and contribute meaningfully to technical discussions about the systems your squads own. Backend experience in Java/Kotlin is a plus, since our backend runs on Kotlin/Quarkus. Builder of strong engineers. Your former reports got promoted, took on broader scope, or grew into roles that better matched their strengths. Strong hiring instinct. You have experience hiring engineers and successfully closing high-quality candidates. Comfortable with difficult conversations. You are comfortable having clear, honest, and sometimes difficult conversations when needed. Clear communicator. You are fluent in written and spoken English. You communicate clearly across engineering, product, and leadership teams and create alignment through strong written and verbal communication. WHO WE DON’T WANT Pure delivery manager. You treat engineering as a ticketing operation focused only on timelines and task tracking instead of product quality, technical health, and team growth. We need engineering leaders, not project coordinators. Engineer escaping into management. You moved into management mainly to stop coding rather than because you genuinely enjoy leading, coaching, and developing people. This role requires a real interest in people leadership, not retreating from technical work. Top-down architecture owner. You want to personally own architecture decisions alone instead of enabling strong technical ownership within engineering teams. Engineers own architecture decisions - you participate, challenge, and sponsor the right investments. First-time people manager. You are entering engineering management for the first time and have not yet experienced leading teams through performance, hiring, and scaling challenges. We’re looking for someone who has already managed engineering teams successfully. Remote-only operator. You prefer fully remote work and don’t want to actively build relationships and culture in person with the team. We believe strong engineering leadership requires regular in-person collaboration and presence in Berlin. YOUR DAY TO DAY * You run weekly or bi-weekly 1:1s with each of your direct reports to support growth, alignment, and execution * You lead growth conversations and performance reviews - including development planning, quarterly check-ins, and calibration sessions with peers and the CTO * You work closely with PMs and senior engineers on cycle planning, scoping, prioritization, dependencies, and team capacity * You actively participate in architecture and tech debt discussions - challenging decisions, supporting strong technical direction, and sponsoring long-term investments * You play a key role in hiring - from interviewing and feedback to debriefs and closing strong candidates * You collaborate closely across squads with other Engineering Managers and the CTO to maintain alignment and execution quality * You handle difficult conversations directly and thoughtfully - including performance issues, conflicts, and compensation discussions, with support from the CTO where needed STAKEHOLDERS CTO: Your manager and partner on people development, calibration, technical direction Direct Reports: Engineers in your squad(s); you own their development, performance, and growth Product Manager(s): PMs own what and why; you own how (delivery) and who (people) People Ops: Partner on compensation and processes WHY PEOPLE CHOOSE US Mission that matters. Real impact on small businesses, not abstract metrics Funded with conviction. $16.5M raised with a strong trajectory toward profitability Modern stack. Kotlin/Quarkus, AWS, TypeScript/React/Next.js, and LangGraph for AI-powered features Squad-based organization. Each squad owns its domain end-to-end with real ownership and autonomy Product-led structure. PMs report directly to the CPO, keeping product strategy focused, consistent, and clearly prioritized Engineers own technical decisions. Engineering Managers participate, challenge, and sponsor decisions - but engineering judgment stays with the team Hybrid by design. Our Berlin office in Prenzlauer Berg is the center of gravity, with two work-from-home days as the standard setup Direct feedback culture. Honest, direct, and kind feedback is part of how we work together - in 1:1s, retrospectives, and everyday collaboration Two clear career tracks. We support both Individual Contributor growth (up to Staff level) and Engineering Management paths, with explicit reversibility between both Benefits & Culture * Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription * Regular company and team events * Annual personal development budget of €500 for conferences, courses, books, career coaching, and more * An inclusive and exciting startup culture that enables fast professional and personal growth * Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment We want to build a community, not just a company. It’s important to us to create an environment where people genuinely enjoy spending time together - whether that’s through HYROX training, golfing, beer pong tournaments, running clubs, Warhammer, weekend activities, or whatever kind of community you’d like to help build here! We're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the description. At Superchat, we welcome diverse perspectives and people who think rigorously. Relocating to Berlin? We support you with practical relocation help. You'll feel home in no time. We look forward to your application! 🙂 With your application you agree to our privacy policy.

At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. ABOUT THE ROLE: As Upvest enters the next stage of growth, we are looking for an exceptional Pensions Operations Manager. Bridge the wealth gap in Europe You will empower millions to own their future by dismantling barriers to long term investments, reducing complexity and increasing access via familiar leading fintechs and financial institutions. Revolutionise a new generation of pensions in Germany Deep-dive into the AVD (Altersvorsorgedepot) framework. You’ll own the operational end-to-end process of this core business priority. WHAT YOU’LL DO: * Build and manage Upvest’s pensions processes in regards to transfers, contribution management, bonus applications and edgecase-handling * Scale and lead the pensions operations team by building, mentoring, and managing team members as business growth and volume requirements evolve * Act as a subject matter expert, responsible for setting up Upvest’s german pension products, train staff and contribute in the daily tasks * Build relationships with the operational teams of our clients and assist them in supporting their end-users with pension related queries * Contribute to building a best-in-class product * Optimise workflows and contribute to the implementation of automation and AI to define our pension experience * Design operational improvements whilst ensuring compliance with regulations and internal policies, addressing potential risks to support reliable and secure operations * Collaborate with Product, Engineering, Compliance, Treasury and other teams to support efficient processes and address challenges as they arise * Participate in projects aimed at scaling our pension offers * Monitor key metrics providing insights to support business decisions and improve performance WHAT YOU BRING: * Deep understanding of market rules and existing pension products in the German market * Understanding of relevant regulatory frameworks and data exchange with ZFA * Strong investigative and analytical skills; ability to identify and solve errors * Exceptional ability to communicate and foster positive business relationships with both internal and external stakeholders * Ability to work under pressure and meet deadlines * Native or fluent German (both written and verbal); English is just a nice-to-have * Ability to work independently as well as a part of a team IT’S GREAT IF YOU HAVE: * Experience in data analysis and process automation using data visualization tools, SQL, Python, or similar * Several years of relevant work experience with Riesterrente (former german pension product) HOW WE UPVEST IN YOU: * Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market. * Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. * Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest. * Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it. * Flexible work environment: Work from any of our hubs in Berlin, London or Tallinn hybrid or remotely across Europe, depending on the role. We give you the choice and budget to work where you’re most comfortable and productive, either at home or in the office. You choose. * Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program. * Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. * Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies. OUR VALUES: * Make it easy for others. We simplify the complex and act with the best intentions. * Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. * Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. * Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.