
Sumup · Berlin
The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is ver...
The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine
whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and
whether the decisions made along the way are auditable and defensible. This isn't a coordination role — it's a high-ownership
position where you'll set the product direction for a domain that is legally complex, strategically important, and actively
transforming. If you want to own something that genuinely matters — where your decisions shape compliance outcomes, merchant
experience, and platform capability simultaneously — this is that role.
and merchant experience improvements with clear intent
them into structured, buildable scope before they become blockers
outcome when trade-offs are required
artefacts independently
deliberately
KYB, or identity verification products across multiple markets
negotiating scope with credibility and care, and holding the line when it matters
to make coherent product calls across the full stack
and planning
them
our modern Sofia office. This involves an office-first setup
environment where everyone's perspectives are respected and embraced
advance your career through further education
special leave options
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them
to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and
customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by
global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping
our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for
personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone
belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't
make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality,
sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by
company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form
is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on
LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is
only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
The Engagement tribe sits at the heart of SumUp's merchant experience, responsible for the product surfaces that 4+ million business owners interact with every day. This is a rare Staff-level IC role responsible for the merchant-facing super app, web dashboard and their respective core platforms that the wider product organisation depends on to build and ship effectively. If you're looking for a role where your product decisions shape what merchants see and feel, while also creating leverage for the engineering teams building alongside you, this is it. 🎥 Get a feel for our Berlin office WHAT YOU'LL DO * Own the end-to-end product experience of SumUp's super app and web dashboard, raising the bar on UX quality, information architecture, and navigation across core merchant-facing surfaces * Identify and execute on activation, upsell, cross-sell, and retention opportunities that drive measurable engagement and long-term value for merchants * Maintain and evolve the company-wide design system used by all product teams * Manage internal stakeholders and oversee mobile and web platforms to improve delivery speed and developer experience * Own the product strategy to make SumUp's super app and web dashboard the most indispensable tools for running a small business — used and loved by merchants globally YOU'LL BE GREAT FOR THIS ROLE IF… * Proven track record as a Staff-level IC or equivalent, leading multiple squads or workstreams simultaneously and driving measurable outcomes across engagement, retention, or monetisation * Deep expertise in product discovery, prioritisation, and outcome-driven delivery, with the ability to work fluently with data — defining metrics, interpreting analysis, and using quantitative signals to inform decisions * Strong technical fluency across platform and infrastructure-adjacent topics, comfortable going deep on build pipelines, platform architecture, and developer tooling with senior engineers * Strong visual and UX judgement, with experience leading customer research — from discovery interviews to usability testing — and giving clear, constructive feedback to design teams * Background in high-growth tech, fintech, or consumer app businesses, with a solid understanding of the mobile app publishing ecosystem including App Store, Play Store, and release processes WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 💶 A corporate pension scheme where we match up to 20% of your contributions 🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 🏙 Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ---------------------------------------------------------------------------------------------------------------------------------- ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
The AI Platform team builds the tools that help SumUp merchants run their businesses more intelligently. At the centre of this is Edge, SumUp's AI-powered assistant, which spans insights, automation, document processing, and market intelligence across millions of merchant interactions. We're growing fast, and we need sharp, curious people who can help us move from ideas to working product. This is a hands-on role with real ownership. You won't be shadowing, you'll be contributing to live initiatives, writing structured requirements, and working directly alongside engineers, data scientists, and designers to shape what gets built next. If you're excited about AI and want to see how product thinking actually works inside a fast-moving fintech, this is the place to be. 📍 Berlin WHAT YOU'LL DO * Support the Group Product Manager on 1-2 active product initiatives, from discovery through to engineering-ready requirements * Write clear, structured briefs, product requirements, and discovery summaries that help the team move faster * Build and maintain competitive analyses of the AI product landscape * Track initiative progress and keep stakeholders informed, flagging blockers early and proactively * Collaborate with engineers, data scientists, and designers in team rituals including stand-ups, planning sessions, and reviews YOU'LL BE GREAT FOR THIS ROLE IF… * Currently pursuing or recently completed a degree in Business, Computer Science, Engineering, or a related field * Strong ability to write structured documents such as briefs, analyses, or requirements, with clarity and precision * Comfortable working with ambiguity and able to bring structure to problems that aren't yet well-defined * Experience using AI tools as part of a daily workflow, with a genuine understanding of the AI product landscape * Confident communicating with a range of stakeholders, including senior team members, both in writing and in conversation WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with SumUppers globally on fintech products used by millions of businesses worldwide, from our Berlin office at Ostbahnhof 🌈 Be part of an inclusive and collaborative environment where different perspectives are valued 🏖️ 28 days of paid leave plus public holidays and special leave days, pro-rated 🚵🏾♂️ Access health and well-being support through our Employee Assistance Programme, an Urban Sports Club subsidy, and fitness activities, including on-site gym access, yoga sessions, and team sports 🚆 Benefit from subsidised public transport with the Deutschlandticket, offering unlimited travel on local and regional transport across Germany 🥗 Enjoy partially subsidised office lunches and weekly breakfast 🔗 Receive additional rewards through our employee referral programme when referring talents to join our team ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Location: MalmöDepartment: AI Models & Alarm IntelligenceHiring Manager: Christian Falck The roleAs a Technical Product Manager within AI Models & Alarm Intelligence, you will drive clarity, alignment, and execution across a complex set of AI initiatives with multiple dependencies and stakeholders. This is a newly created position within the team and an exciting opportunity to shape how product management and delivery coordination are done within one of Verisure's fastest growing technology domains. You will work closely with Machine Learning Engineers, technical experts, stakeholders across Europe, and external partners, helping create transparency, alignment, and momentum across multiple initiatives. The role combines product ownership, project coordination, stakeholder management, and technical understanding (you need to understand enough to facilitate discussions, manage expectations, identify risks, and help the team deliver successfully). You will join a collaborative and highly skilled AI team working with technologies such as Computer Vision, Edge AI, Cloud AI, and next-generation detection solutions that impact millions of customers. What you will be up to Maintain a clear overview of team priorities, deliveries, risks, dependencies, and stakeholder expectations Continuously align with engineers to understand real progress, identify blockers, and ensure dependencies are actively managed. Coordinate feedback from countries using our AI-powered products and translate insights into priorities and improvements Escalate risks, dependencies, and delivery challenges proactively Introduce structure and ways of working in an evolving environment where processes and ownership are not yet fully defined. Build strong relationships across the wider R&D organization and help drive collaboration across multiple teams Good fit if you haveExperience as a Technical Product Manager, Product Manager, Product Owner, Project Manager, or similar role Strong organizational and planning skills Excellent stakeholder management and communication abilities Experience working closely with software engineering or technical teams Ability to create structure and clarity in fast-moving environments Experience balancing multiple priorities and dependencies simultaneously Nice to have / technologies and areas we work with AI, Machine Learning, Computer Vision, or Data Products IoT products and platforms Jira and modern product development tooling AWS, Azure, or cloud-based AI environments Experience working with external vendors and technology partners Product development within hardware and software environments Should I apply? Strong fit if most of these resonate with you: You enjoy creating structure and visibility in complex environments You naturally bring people together around common goals You are proactive and prefer solving problems before they become blockers You are good at coordinating multiple initiatives simultaneously You are curious about AI and emerging technologies You thrive in collaborative and international environments FAQIs this a Product Owner role?Partly, but broader. The role combines product ownership, project coordination, stakeholder management, planning, communication, and delivery follow-up across multiple initiatives. Do I need an AI or Machine Learning background?No. AI experience is beneficial but not required. What matters most is your ability to work with technical teams, understand complex products, and create structure around delivery. Will I manage people?No. This is an individual contributor role with significant influence across projects, teams, and stakeholders. What is the biggest challenge in this role?Managing dependencies across multiple teams and stakeholders while maintaining transparency, alignment, and realistic expectations. Bottom line If you enjoy bringing clarity to complexity, working alongside talented AI engineers, and helping innovative AI-powered products move from idea to reality, this is an opportunity to make a significant impact in one of Verisure's most exciting and rapidly growing technology domains. About VerisureVerisure is the leading provider of professionally monitored security services in Europe and Latin America. As of 31 December 2025, Verisure provides premium monitored alarm services to a portfolio of ~6.2 million families and small businesses across 18 countries, with a team of more than 30,000 colleagues. For the year ended 31 December 2025, Verisure delivered a strong financial performance: Total Revenue of €3,745 million, Adjusted EBITDA of €1,708 million (46% margin) and Adjusted EBIT of €953 million (25% margin). This performance builds on the Company’s track record of resilient, uninterrupted growth over the long term and highlights the strength of its recurring revenue model. Verisure is majority owned by Hellman & Friedman LLC, a leading private equity investment firm. Beginning October 8th, 2025, Verisure is listed in the Nasdaq Stockholm Stock Exchange. With €3.1 billion raised in primary proceeds, this was the largest IPO in Europe since 2022 and the largest in Sweden in over 25 years. My team and I eagerly await your application! Join us on this journey towards a safer, smarter world. Apply today! If you have questions regarding this position, please reach out to our Group Senior TA Specialist, Robert Jonasson, at robert.jonasson@verisure.com Verisure is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries. Verisure - 35 years of delivering peace of mind.