Solutions Engineer - m/f/d

voize

🎤 WHY VOIZE? BECAUSE WE’RE MORE THAN JUST A JOB! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! 💡 YOUR MISSION: DELIGHT CUSTOMERS, OPTIMISE PROCESSES! As a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success. 🚀 YOUR DAILY BUSINESS – NO TWO DAYS ARE ALIKE * Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations * Several years of experience as a Linux or Windows Administrator * Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy * Support technical scaling (e.g. growing user bases, infra changes) * Document setups and technical handoffs for smooth internal collaboration * Flag recurring issues and contribute to internal tools, docs, or processes 🤝 YOUR SKILLSET – WHAT YOU BRING TO THE TABLE * Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs) * Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing * Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices * Clear communicator with empathy for both technical and non-technical users * Proactive, self-directed, and skilled in documentation and technical handoffs * Experience with start-ups will help you thrive in this role * You’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues - we’ll support you with language courses if needed. 🌱 GROWING TOGETHER – WHAT YOU CAN EXPECT AT VOIZE * We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care * We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany * Become a co-creator of our success with stock options * Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible * You decide when you work best, that means flexible working hours and a good hybrid set-up. ✨ READY TO TALK? APPLY NOW! 🚀 We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!

charles

PLATFORM ENGINEER (M/W/D) PERMANENT EMPLOYEE, FULL-TIME · BERLIN (HYBRID)  THE IMPACT YOU WILL MAKE From socks, and petfood, to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. As a Platform Engineer at charles, you’ll help drive our product and infrastructure forward, enabling us to revolutionize conversational commerce. You’re a generalist with a passion for infrastructure and operations. You’ll work closely with the other Engineers to build scalable, high-performing systems, while improving system architecture, resolving tech debt, and ensuring seamless user experiences. Your contributions will result in reliable, data-driven solutions that support millions of users and push the boundaries of messaging-driven commerce. THIS IS WHAT YOU WILL BE DOING You'll build and operate our internal developer platform: the core services, APIs, and infrastructure that every product team builds on top of. That means writing software, not just configuring it, and standing up infrastructure that holds up under real production load. * You will be a part of a team that designs, develops, and operates the core services, APIs, and infrastructure that every product team builds on top of. Examples: building a billing API, maintaining Kubernetes operators, building an authentication broker, optimizing performance in our core monolith, and improving security in our link shortening service. * You will regularly partner with product teams to investigate issues, learn their use cases, and ship platform changes that hold up in production. * You'll join our on-call rotation as part of our "you build it, you run it" philosophy. * You'll have real room to drive cost and reliability initiatives that have measurable, company-wide impact. * You'll build the automations that make our whole software development lifecycle faster and more robust. YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES * 3+ years of software engineering experience. You're a generalist - comfortable moving between writing a service, debugging infrastructure, and improving a pipeline in the same week. * You can build and ship production services in Go or TypeScript; not just scripts and glue. You also know Bash and have the judgment to pick the right tool instead of forcing your favorite one. * You can build and operate cloud infrastructure that survives real production workloads, ideally on GCP. * You've worked with GitHub Actions or similar CI/CD tools, and you know what a healthy and efficient pipeline looks like. * You have a solid grasp of scalable system design, distributed systems, cloud technologies, and how to roll out infrastructure changes. * You're comfortable with remote work and asynchronous communication. You also know that good collaboration needs visibility and cooperation, not just output. * You use AI tools effectively without handing over the steering wheel. * Product and business sense: you understand customer needs and focus on solving the right problems, not just building technically interesting solutions. * You're a self-directed learner. You don't need to know our whole stack on day one, but when you hit something unfamiliar, you dig in, ask good questions, and follow through. We'll give you room and context to grow; you bring the drive. Meeting all requirements is not necessary to apply. We encourage candidates who meet some but not all of these qualifications to submit their application. THINGS WE OFFER * Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe * Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry * Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce. * High autonomy and visibility across the business with the option to own and drive new initiatives * Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events * Sharing VSOP (virtual stock options) in the ownership and success of Charles * Working in a vibrant office in the heart of Berlin overlooking the Wall memorial * Flexible working model: Hybrid setup with remote work options and flexible hours * Earning a competitive compensation package What else we offer? * Urban Sports Club membership * Mental Health support through OpenUp * Free company lunch on Thursdays * A friendly, open, multicultural work environment * Dog-friendly office * Discounts on BVG tickets About us It’s better to have a conversation charles is a conversational AI and CRM for consumer brands that attracts, converts, services, and retains customers via AI agents, marketing automations, bulk campaigns, or an inbox for human agents. We help brands to maximize customer engagement and revenue through conversational channels such as WhatsApp. Businesses can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance. Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands. Charles and diversity: be yourself and no-one else Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.

traide AI

UNSERE MISSION We are traide AI, a industry groundbreaking, VC-backed, B2B startup powered by AI (we did AI long before the hype). Our exceptional revenue growth over the pasts years positions us at the brink of a significant expansion phase. We're building the definitive "global trade compliance intelligence platform" — going far beyond tariff classification to cover the full breadth of trade compliance, including tariff classification, export control classification, and much more, all fully powered by (artificial-) Intelligence. We're already transforming the landscape of international trade. Our product, team, and vision have already convinced prestigious partners like PwC, and our customer base includes industry juggernauts such as Siemens, everyday industry heroes like Würth, alongside other notable figures in industry. We are rapidly solidifying our leadership position within the EU while eyeing global expansion. AI is deeply embedded in the DNA of our company, reflected in the extensive AI expertise of our founders, the culture within our company and team, and our proven track record of developing and commercializing AI while delivering real business value with AI-centered features. This role aims to strengthen our AI DNA, enabling us to further execute our vision and mission. If you are an exceptional individual and feel that you would be a great fit for our compact yet highly skilled team, let us know about you. We would be delighted to hear from you! DEINE AUFGABEN As an AI Engineer, you’ll collaborate closely with our product and tech team to develop innovative features that address customer needs and drive business impact. In this role, you'll engage in: * Research & Experimentation: Research and delve into cutting-edge AI techniques, prototype novel ideas, and rigorously validate concepts through experiments and metrics. * End-to-End Development: Transform research insights into production-ready features through careful planning, prototype development, quality assurance, and seamless integration of AI functionalities. * Problem Solving & Innovation: With a curious and analytical mindset, you’ll ask the deeper “why” questions to uncover root problems, explore creative solutions, and bring them to life. * Take a product-focused approach and care about building solutions that are robust, scalable, and easy to use. While you’ll take on significant responsibility, you’re never alone. You can rely on a supportive team where knowledge-sharing and mutual growth are core values. NACH WEM WIR SUCHEN * Minimum of 5 years of professional experience in: Data-Sience, Machine learning, Deeplearning,  Generative AI & AI-Agents. With a proven track record of developing and deploying AI-driven solutions in production environments. Focus is especially on bridge from prototype to bring it into production.  * Strong Software-Engineering OR Data-Science background. Have a Bachelor’s degree in Computer Science, Software Engineering or comparable experience. * Strong analytical, logical reasoning, skills with a creative approach to problem-solving. * Willingness to learn new technologies, work within uncertainties and adapt to changing requirements. * Communication skills, collaborative attitude and ability to work effectively within a diverse team. WARUM WIR? So, why choose traide AI? On the product side * Meetings and processes kept to a minimum and focus on getting things done (Kanban Style). * We value clean and well-tested code and ship features only once they are up to standard * Modern tech stack with the opportunity to shape future decisions: React + Chakra-UI, Node.js + GraphQL, Python + Pytorch, LLM/Generative AI and more In the organization ✔️ traide AI is a place where you can be your authentic self! ✔️ We are creators, not rule followers. In our open culture, ideas take precedence over hierarchies, truth finding is essential ✔️ Our work culture is flexible and grounded entirely in trust and integrity, where everyone strives to grow & learn ✔️ And the cherry on top? Our offices are the coolest around – our cozy Berlin office is conveniently located at Rosenthaler Platz and offers fantastic lunch spots. We look forward to receiving your application and getting to know you better If you have any questions, just email us.