Country Manager (WM)

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across Greece can order their groceries and have them delivered to their doorstep at lightspeed. As a Wolt Market Area Manager you have ownership of supporting a team of 6-8 Store Managers and Store Team Leads and together running a world-class grocery delivery operation. You are leading everything related to how operations take place and are responsible for finding and setting up targets, optimizing store layout, improving picking and packing costs, ensuring a great user experience and providing leadership to a team of store leaders and grocery associates. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your operation. In this role, you’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day. WHAT YOU’LL BE DOING * Responsible for the end to end store operations, from fulfillment to delivery in a group of our stores. * Focus on the continuous improvement of our operations. Key focus areas include: safety, quality, customer experience, and productivity. * Maintaining an ambitious and motivated team is one of your main responsibilities, while you also hire and train new store leaders. * Provide day to day leadership and guidance to store leaders and associates to optimize store operations and guarantee operational excellence. * Drive the creation of shift schedules, quality initiatives, process change initiatives, and other change initiatives to support and enable store leaders to meet and exceed business targets. * Review the demand forecasts and determine your productivity requirements to meet the overall store/country objectives. * Develop optimal store operations in your country together with the Operations Manager and other members of your team. Examples of your areas of responsibility could be workforce management, people compliance, collaboration with inventory and commercial teams, product initiatives and feedback.  OUR HUMBLE EXPECTATIONS  * Operations management experience in retail, distribution or platform economy environments. * Great analytical skills. Excel skills are a strong recommendation. * Experience of leading teams in stores or in a similar field. * Full professional proficiency in English and Greek. * Ability to think and act fast operationally with an eye for detail. * A hands-on, proactive, practical, pragmatic attitude with resiliency for changes. NEXT STEPS If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! You will fit into a truly diverse team across 32 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda. We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page and send your application in English. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. From day one, we built our tech with scaling in mind. This allows us to operate efficiently across small countries and even small cities. Now, together with DoorDash, we’re building a global leader in our industry. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed! The Category Manager is responsible for building and managing the assortment and trading plan including pricing and promotions, as well as building relationships with suppliers and managing the category performance in Cyprus. The Category Manager has full ownership of category performance across assigned categories. This role drives commercial results by combining strong analytical capabilities with hands-on execution and supplier collaboration. The role operates fully as an individual contributor with complete ownership of assigned categories. The role collaborates closely with regional commercial stakeholders to ensure alignment on priorities, best practices, and performance standards. WHAT YOU'LL BE DOING * Having full ownership of assigned category performance, including forecasting, monitoring, and reporting on the business. * Contributing to driving projects and trading strategy to achieve business goals. * Defining and continuously updating the assortment at store level to meet customer needs and optimise order economics. * Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L. * Influencing category design, contributing to new product groups, and improving customer experience to deliver growth. * Creating business plans for new opportunities and developing and executing project plans incorporating merchandising and pricing strategies. * Working cross functionally with counterparts in stock management, content, operations, marketing, finance, and retail systems to operate and grow the business. * Continually improving and automating manual processes to enable the team to scale better as the business grows. *  Identifying performance gaps and implementing corrective actions to improve availability, sell through, margin, and waste. OUR HUMBLE EXPECTATIONS  * Experience in grocery retail, category management, key account management, consulting, or a similar commercial environment with a proven track record of delivering results ideally with strong exposure to fresh categories. * Strong experience in supplier negotiations and commercial planning. * Strong analytical skills and ability to translate data into actionable insights. * Ability to think both strategically and operationally with high attention to detail. * Strong communication skills and experience negotiating with internal and external stakeholders. * Excellent skills in G Suite or MS Office (especially Excel). * Full professional proficiency in English and Greek. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. Now, together with DoorDash & Deliveroo, we’re building a global leader in our industry. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed! Category Manager is responsible for building and managing the assortment and trading plan including pricing and promotions, as well as building relationships with suppliers and managing the category performance in Czechia. Category Manager has full ownership of category performance across assigned categories. WHAT YOU’LL BE DOING * Having full ownership of assigned category performance, including forecasting, monitoring, and reporting on the business. * Contributing to driving projects and trading strategy to achieve business goals. * Defining and continuously updating the assortment at store level to meet customer needs and optimise order economics. * Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L. * Influencing category design, contributing to new product groups, and improving customer experience to deliver growth. * Creating business plans for new opportunities and developing and executing project plans incorporating merchandising and pricing strategies. * Working cross functionally with counterparts in supply chain management, content, operations, marketing, finance, and retail teams to operate and grow the business. * Continually improving and automating manual processes to enable the team to scale better as the business grows. * Identifying performance gaps and implementing corrective actions to improve selection, availability, sell through, margin, and waste. OUR HUMBLE EXPECTATIONS*  * Experience in grocery retail, category management, key account management, consulting, or a similar commercial environment with a proven track record of delivering results ideally with strong exposure to fresh categories. * Strong experience in supplier negotiations and commercial planning. * Strong analytical skills and ability to translate data into actionable insights. * Ability to think both strategically and operationally with high attention to detail. * Strong communication skills and experience negotiating with internal and external stakeholders. * Excellent skills in G Suite or MS Office (especially Excel). * Ability to utilize AI to speed up and automate workloads where it makes sense. * Full professional proficiency in English and Czech.. NEXT STEPS* If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply and submit your English CV/resume today! OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.