
The Social Hub · Bologna
Your Mission Should You Choose To Accept It… As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each gues...
Your Mission Should You Choose To Accept It…
As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the
best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars
or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know
everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our
Bologna -location will become a raving fan of TSH instantly!
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay,
learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a
lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as
well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with
several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for
going global.
What You’ll Do
party;
the way!).
Who You Are
What We Offer
industry.
Hotel stays and Food and Drinks?
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we
represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation,
religion or culture. Your authenticity keeps our team diverse. Come as you are.
Your Mission, Should You Choose to Accept It As a Front Office Host, you’re the first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special. Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do * Welcome guests with genuine warmth and set a great atmosphere from the start * Assist with check-ins, payments and kiosk navigation * Keep the lobby tidy, inviting and buzzing with the right energy * Offer local recommendations and connect guests to events, restaurants and experiences * Jump in with bookings for activities, restaurants and everything in between * Share guest insights and feedback with the team to improve every stay * Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly * Represent TSH by promoting our outlets and spotting upsell opportunities What You’ll Have * You have 1-3 years of experience in hospitality or a similar guest-facing role * You bring an energetic, welcoming vibe that makes people feel at home * You’re great at switching between tasks without losing your smile * You have a proactive mindset and love turning small moments into memorable ones * You’re comfortable with digital tools like PMS, kiosks or guest messaging apps * You communicate clearly in English and Italian * You’re a team player who stays cool and confident during busy peaks What We Offer * The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground [https://movementontheground.com/] and the TSH Talent Foundation [https://tshtalentfoundation.org/] to create meaningful change * The chance to learn and grow in your role with the potential for future growth * Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! * A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Come reimagine hospitality with us as our new superhost of our Eindhoven location! Your mission should you choose to accept it… As our Front Office Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Eindhoven-location will become a raving fan of TSH instantly! In case you don’t know who we are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do * You make sure everyone gets a warm welcome as soon as they walk in; * You’ll help our guests at our reception desk. * You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party; * Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift; * You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!). Who You Are * You’re currently enrolled in a University; * Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business; * Enjoy receiving and taking responsibility and you can work independently; * You have a flexible, hands-on, motivated and positive approach; * You’re an octopus that loves to get your dexterity skills into action; * You love responsibility and handle stressful peak periods like a pro; * Fluent in English and Dutch – Know any other languages? The more the merrier! * Hard working, responsible and a “let’s do this!” mentality; * You must be studying within the EU. What We Offer * An amazing work environment with a fantastic vibe and lots of positive energy. * On the job coaching and guidance. * Monthly compensation for your internship. * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. * A first glimpse into the world of Hospitality with one of the most innovative players in the market. * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? * A wonderful workplace to call home with, dare we say it, fun colleagues. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Come reimagine hospitality with us as our new superhost of our Barcelona Poblenou location! Your Mission Should You Choose To Accept It… As our Front Office / Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Rome location will become a raving fan of TSH instantly! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do * You make sure everyone gets a warm welcome as soon as they walk in * You’ll help our guests at our self-check-in kiosks (we have no reception desk) * You get to stretch your F&D skills by preparing and serving a variety of local dishes * Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next * You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party * Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift * You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) Who You Are * You’re currently enrolled in a university * Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business * Enjoy receiving and taking responsibility and you can work independently * You have a flexible, hands-on, motivated and positive approach * You’re an octopus that loves to get your dexterity skills into action * You love responsibility and handle stressful peak periods like a pro * Fluent in English and Italian– Know any other languages? The more the merrier! * Hard working, responsible and a “let’s do this!” mentality * You must be studying within the EU What We Offer * An amazing work environment with a fantastic vibe and lots of positive energy * On the job coaching and guidance * Monthly compensation for your internship * The opportunity to work and learn at a dynamic, young, international organization; we’re a real game changer in the hospitality industry * A first glimpse into the world of Hospitality with one of the most innovative players in the market * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on hotel stays and Food and Drinks? * A wonderful workplace to call home with, dare we say it, fun colleagues At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. * Compensation: a monthly internship allowance of 500€ Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.