
Braiins · Braiins
✨ WHAT AWAITS YOU HERE: As an IT Operations Team Lead, you will take ownership of our internal technological environment. We are on a journey to make our inter...
As an IT Operations Team Lead, you will take ownership of our internal technological environment. We are on a journey to make our
internal IT as robust and secure as our core products, and we need a hands-on leader to help us get there. You will guide a small,
dedicated team responsible for our entire internal stack—from hardware lifecycle to our suite of internal collaboration and
productivity tools. Your role is to build on our existing foundations, professionalize our processes, and ensure that our internal
operations are stable, secure, and well-documented.
service-oriented mindset.
professionalization and scalability of our internal environment.
regularly audited under "least privilege" principles.
management).
complete hardware fleet lifecycle.
company.
role.
tickets.
networking.
bureaucracy.
Braiins Forge s.r.o.- a newly born HW oriented company backed by Braiins - is looking for a developer who would help us on our mission to deliver cutting-edge hardware products to customers around the world. We are a small group of 10 passionate developers who stay behind the Braiins Miniminer and our current flagship product, the Braiins DECK. We were a team, now we have our own company - isn’t it cool? Join us on our adventure and help bring life to all awesome products we are working on! 🛠️ EXAMPLES OF A TYPICAL PROBLEMS: * Add or modify some packages in the OpenWrt based system. * Develop a new linux kernel driver for MIPI display. * Add device tree nodes for new hardware peripherals. * Fix fan control algorithm in Rust code. * Find a solution for controlling smart led strip, create a Rust crate for it. * Integrate Wayland compositor into OpenWRT. * Test script to inspect and flash hardware during the production. 🦀!Rust experience is not required!🦀 🔎 WE ARE LOOKING FOR SOMEONE WHO IS: * Familiar with Git and Linux. * Experienced with Unix Shell (Bash). * Capable of working in C/C++. * Experienced with Embedded programming. Experience with Rust programming is welcome, but not necessary. Our in-house Rust expert will help you get up to speed. 🏖 WHAT WE OFFER: Opportunity to learn and use Rust language as our primary language in production 🦀 * Full-time position with flexible working hours. * Both possibilities to work as an Employee or Freelance. * Indefinite agreement. * For employees 5 weeks of vacation and 3 sick days. * Company events, and occasional Braiins brunches in the office. * Relaxing room, a shower, workshop, 3D printer and a parking spot. * Modern offices near Prague city center, Czech Republic — the heart of Europe. * Work on long-term projects. ✨ TECHNOLOGIES USED: * Linux - development takes place primarily on computers with Linux distribution (Debian, Ubuntu, ...). It is not assumed that you would work on another system. * Rust - in the current project it is the primary language. * Bash - this language is not our priority and most of the time we do not use it, but it is supported by the built-in Linux distribution so we expect some knowledge from you (grep, sed, awk, ...). * C - there will not be any future development in this language, but you should know it at least at the level of understanding the code. * Gdb - knowledge of general principles and the ability to debug applications on a remote system using a gdb server. * Git (GitLab, GitHub) - used for versioning and managing source code. You should be familiar with the Pull/Merge Request Policy and Code Review. * Cross-compilations - general knowledge of translation issues for different architectures (ARM). * Embedded protocols - basic overview of communication protocols GPIO, I2C, SPI, USART, MIPI and their use in Linux at the application level. The advantage is an understanding of their functioning at the kernel level, where occasional intervention in their functioning is expected. * JTAG / Logic Analyzer - HW debugging capability is welcome, but not required. * Nix - our build system and CI pipelines are written in Nix flakes. * Ghidra - usually the go to software for any reverse engineering tasks. Do you know a better one? We will love to learn about that.. 🔥 WE WILL LOVE YOU EVEN MORE IF… * You are interested in hardware design and soldering station does not scare you. * You are interested in Bitcoin or have active experience with it. * You are interested in new technologies and development procedures.
Job Summary: We are looking for an experienced Al Ops Tech Leader — Operations Support to lead the intelligent transformation of our operations support functions. This senior technical leadership role combines deep hands-on contribution to data & Al solutions that directly enhance operations support processes with strategic leadership in developing AIOps tools/platforms and driving Al technical direction for all operations support initiatives. The role is explicitly centered on operations support domains — including incident management, major incident response, problem management, change enablement, service desk / Level 1—3 support, monitoring & observability, service reliability, and operational resilience. You will remain actively involved (-40—50%) in delivering technical support in data solutions that solve real operations support pain points, while leading the design, build, and evolution of AIOps tooling and serving as the principal Al technical authority for operations support transformation programs. This is a player-coach position in the operations support space: hands-on technical delivery + team leadership + Al architecture governance for operational excellence. Key Responsibilities Hands-on Data & Al Solutions for Operations Support • Actively lead and contribute to high-impact data/AI projects that directly improve operations support outcomes — e.g., real-time incident enrichment, predictive alerting, automated root-cause analysis, change risk scoring, ticket clustering & autotriage, knowledge mining for support agents, and intelligent runbooks. • Design and deliver scalable features embedded into operations support workflows and platforms (ServiceNow, Jira Service Management, monitoring tools, ITSM systems, etc.) in collaboration with multidisciplinary competency teams. • Ensure solutions meet strict operations support SLAs for reliability, low latency, auditability, explainability, and zero-downtime deployment. • Up-to-date with innovations and research in AIOPS Tools AIOps Tools & Platform Leadership for Operations Support • Lead the architecture, development, and continuous enhancement of internal AIOps platforms and reusable components that power operations support teams — including integration with ITSM, observability (Prometheus/Grafana/ELK/Dynatrace/Splunk), ticketing, and automation tooling. • Support MLOps/AlOps best practices specifically for production operations support Al systems: model monitoring in live ops environments, drift & performance degradation detection, rollback mechanisms, and cost control at operational scale. Al Technical Leadership for Operations Support Initiatives • Serve as the lead Al technical authority and trusted advisor for all operations support programs, automation movements, and Al transformation efforts across service operations, NOC, support desks, infrastructure operations, and reliability engineering. • Lead technical discussions, architecture reviews, PoCs, vendor evaluations, and solution selection whenever Al is being considered or applied to operations support challenges. • Identify, prioritize, and drive the highest-ROI Al use cases in operations support — e.g., reducing MTTR/MTTD, automating Level 1 triage, predicting PI incidents, autogenerating post-mortems, optimizing shift handovers, and enabling proactive operations support. Team & People Leadership • Build, mentor, and lead a high-performing squad of AIOps specialists focused on operations support outcomes. • Foster a culture of rapid experimentation, production-first mindset, and relentless focus on operational impact (reduced toil, faster resolution, higher availability). • Perform technical coaching, design/code reviews, and career development with emphasis on operations support domain knowledge. Stakeholder & Cross-Functional Collaboration • Partner intensively with operations support leaders, incident managers, service owners, reliability engineers, ITSM/process teams, and infrastructure groups to align Al initiatives with operational priorities and pain points. • Strong collaboration with DS&AI Competency. Qualifications & Experience Required • 10+ years in data engineering, Al/ML engineering, or operations support technology roles, with 4—6+ years in technical leadership positions within operations support / IT operations / service operations environments. • Proven track record delivering production Al/ML/data solutions that measurably improved operations support KPIs (MTT R, MTT D, ticket deflection, toil reduction, availability). • Strong hands-on expertise with modern data/AI stacks (Python, Spark, Kafka, Airflow, cloud data platforms, PyTorch/TensorFlow, LLM frameworks) and integration into operations support ecosystems (ServiceNow, PagerDuty, Splunk, Datadog, Moogsoft, BigPanda, etc.)., Databricks, Azure/ADF. • Deep practical experience with AIOps patterns in live operations support settings: event correlation, anomaly detection, automated actions, predictive analytics, GenAI for ops. • Experience leading development or significant enhancement of AIOps/internaI tooling platforms specifically for operations support teams. Preferred • Background in ITIL-aligned operations support processes (incident, problem, change, service request, knowledge management). • Hands-on work with GenAl/LLM applications in operations support (ops copilots, auto-remediation agents, intelligent knowledge search, summarization of alerts/incidents). • Prior success scaling AIOps capabilities in large-scale operations support / NOC / shared service environments. Leadership & Soft Skills • Ability to stay deeply technical while leading people and strategy in a high-velocity operations support context. • Excellent communication — can explain complex Al concepts to operations support practitioners and translate operational pain into technical roadmaps for executives. • Strong bias for action, production impact, and reducing operational toil through intelligent automation.
DEINE AUFGABEN * Supply Chain- and Operations Planning: Own the full S&OP cycle — demand forecasting, capacity planning, inventory targeting, and rolling scenario planning for component lead-time risk (semiconductors, electronic assemblies). Lead key supplier relationships including dual-sourcing strategy. * Operational Controlling: Own the KPI architecture (OTIF, COGS variance, gross margin per unit). Run a monthly performance review with data-backed root-cause analysis. Partner with Finance on budgeting, monthly close, and unit economics. * Hardware & Regulatory Compliance: Govern technical product certification for our ICT/IoT devices across EU and selected non-EU markets. Steer the compliance roadmap for new geographies in lockstep with the product roadmap. * Digitalization & Process Improvement: Support the Operations IT roadmap (MRP, Salesforce, Portal). Identify and remove waste across digital process flows. Drive automation and lead cross-functional change initiatives with measurable ROI. * Team Leadership: Build, lead, and develop the operations team as we scale. Lead by example: hands-on, data-driven, and outcome-focused. DEIN PROFIL * 5+ years of relevant experience — ideally a deliberate mix of operations/supply-chain consulting and in-house execution at a hardware company. * Deep S&OP expertise and a demonstrated track record of transforming a real supply chain — not just slideware about it. You can talk through SKUs, lead times, MOQs, and BOM levels from memory. * Industry background in electronics, hardware, ICT/IoT, automotive components, or comparable physical-product environments. Pure software backgrounds will not qualify. * Operational controlling fluency: you live in data and BI tooling and make decisions from numbers, not anecdotes. * Hands-on familiarity with ICT/IoT hardware compliance (CE / RED / EMC as a baseline). * Experience leading an ERP or operations-IT transformation (selection, implementation, or major upgrade) - not just as a stakeholder. * Passion for using AI – you leverage technology to work faster, more accurately, and more efficiently. * Proven people leadership: you have built and developed a team, not just managed a queue of individual contributors. * Fluent in English; working German is a strong plus. You default to action over deliberation, are intellectually honest, comfortable with ambiguity — a builder, not a maintainer, who rolls up their sleeves when the situation calls for it. * Strong communication and presence, solution-oriented mindset, and a desire to work alongside colleagues in the office rather than alone at home. WARUM WIR? * A build-and-transform mandate: you take end-to-end ownership of AVILOO’s physical product flow and professionalize it for scale up. * Short decision paths, direct access to leadership — your input counts from day one. * Real budget and authority to upgrade the tooling stack (ERP, MRP, BI). * A category-defining product in one of the most consequential markets of the decade: EV battery health and second-life economics. * Use of cutting-edge tools and artificial intelligence for optimization. * Reliable work-life balance – personally guaranteed by the CEO. * A performance- and team-oriented work environment where success is celebrated together. * The minimum salary for this position is € 3,954 gross/month in accordance with the Austrian IT Collective Agreement (full-time, 38.5h/week). Actual compensation is based on qualifications and experience and significantly exceeds the collective agreement minimum.