Engagement Manager

Schrödinger seeks a Senior Account Manager to join us in our mission to transform the discovery of therapeutics with our digital chemistry platform. As a member of our Life Sciences Sales team, you’ll oversee business growth in your assigned territory. You will manage the full sales process for new and existing accounts, by engaging with diverse stakeholders in R&D, IT, and senior leadership at biotech customers. You will also collaborate closely with cross-functional team members including Applications Scientists, Deployment Managers, Solution Architects, and Product Managers. WHO WILL LOVE THIS JOB: * A self-motivated sales professional with a proven track record of exceeding targets * An effective communicator who can explain complex scientific and technical solutions in clear, compelling ways * A creative problem-solver who understands customer needs and tailors solutions to deliver value * A strategic thinker who enjoys developing account plans and managing complex sales processes * A skilled negotiator who excels with value-based selling and closing high-impact deals * A collaborative contributor, adept at working with cross-functional teams   WHAT YOU’LL DO: * Identify and close new software and services opportunities in your territory * Create and implement effective strategies to increase revenue in your territory and ensure the accomplishment of business objectives  * Manage all engagements with assigned accounts, including coordination with cross-functional teams * Maintain accurate sales forecast reporting and client activity tracking in Salesforce * Develop and maintain relationships with key stakeholders at your accounts  * Provide client feedback and market insights to internal product managers and scientific support team members WHAT YOU SHOULD HAVE: * Bachelor’s degree in Chemistry, Biology, or a related scientific discipline * An understanding of the drug discovery process * At least five years of experience selling complex scientific software solutions, with a track record of exceeding targets Pay and perks: Schrödinger understands it’s people that make a company great. Because of this, we’re prepared to offer a competitive salary, stock options, and a wide range of benefits that include healthcare (with dental and vision), a 401k, pre-tax commuter benefits, a flexible work schedule, and a parental leave program. We have a company culture that is relaxed, but engaged, and over a month of paid vacation time. Our Administrative and Human Resources departments also plan a myriad of fun company-wide events.   Estimated base salary range: $100,000 - $160,000. Actual compensation package is dependent on a number of factors, including, for example, experience, education, degrees held, market data, and business needs. If you have any questions regarding the compensation for this role, do not hesitate to reach out to a member of our Strategic Growth team.   Sound exciting? Apply today and join us!   As an equal opportunity employer, Schrödinger hires outstanding individuals into every position in the company. People who work with us have a high degree of engagement, a commitment to working effectively in teams, and a passion for the company's mission. We place the highest value on creating a safe environment where our employees can grow and contribute, and refuse to discriminate on the basis of race, color, religious belief, sex, age, disability, national origin, alienage or citizenship status, marital status, partnership status, caregiver status, sexual and reproductive health decisions, gender identity or expression, sexual orientation, or any other protected characteristic. To us, "diversity" isn't just a buzzword, but an important element of our core principles and key business practices. We believe that diverse companies innovate better and think more creatively than homogenous ones because they take into account a wide range of viewpoints. For us, greater diversity doesn't mean better headlines or public images - it means increased adaptability and profitability.

WHO WE ARE  ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. WHAT YOU'LL DO As an Engagement Manager at Stripe, you will drive Stripe's future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions. Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe's proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe's solutions rapidly while delivering immediate impact and measurable value. RESPONSIBILITIES * Own all facets of the relationship with the user — Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe's most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making. * Accelerate time to value — Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe's products into the user's application/technical architecture, test and change management strategies and transformation timelines. * Deliver Program / Project Management expertise & innovation — Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe's products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and its associated tools, templates and processes. * Manage scope, time, cost and quality — The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes. * Mitigate and Manage risk — Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe's Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities. * Provide Program / Project Governance — Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the user's assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan. * Close out the project — Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support. * Engage as part of a thriving internal Engagement Management Community — Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our users through high impact and complex implementations of Stripe's payment infrastructure. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of experience working with enterprise-level strategic users on complex technology or business transformation programs with a track record of top performance or a related field * Ability to understand complex business requirements and craft tailored solutions * Ability to quickly learn and explain technical concepts to Stripe's largest users in a way which they will understand. Some may be deeply technical. Others may be more business focused, so you'll need to talk to users in a language they can understand * Proven program management skills and experience * Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working * Ability to recognize repeated user-facing issues and build scalable solutions * Superior verbal and written communication skills * Ability to operate independently in a highly ambiguous and fast-paced environment * Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the user side to drive towards an agreed outcome * Experience in working with or in complex enterprise organizational and decision making structures * An ability to work collaboratively with and influence Stripe's Product and Engineering teams to advocate for our users and continuously shape the forward roadmap of Stripe's applications * Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive program clarity, alignment and outcomes PREFERRED QUALIFICATIONS * This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment. * Industry certifications to ensure project success. Typical certifications include: * Certified ScrumMaster * PMP or PRINCE2 Certification * Prior experience in the payments industry * A familiarity with the integration and testing of APIs