
fonio · Campinas
ABOUT FONIO We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love. Our AI hand...
We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually
love.
Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world's first fully automated
8.000+ customers. >€5M ARR. ~30% monthly growth. Target until EOY: €30M.
We live ownership. You're responsible for your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio
you’ll build alongside the smartest and most ambitious people around.
Join us now to be part of one of Europe's most exciting growth stories!
You own our entire Brazilian top of funnel: from first contact to qualified demo handoff to our Account Executives. And if you've
got what it takes, you'll have a clear path to becoming a closer yourself within a few months.
1. 15 min intro call
2. 30 min skill interview with our CCO Alex, including a call simulation
3. 30 min chat to get to know the go-to-market manager
4. 20 min culture call with our Founders
About us AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa. About AB InBev Growth Group Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world. In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft. We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities. What you'll do: * Lead a team responsible for building and scaling BEES’s Machine Learning Platform, enabling ML, data, product, and engineering teams to develop, deploy, operate, and govern production ML systems with speed, reliability, and quality. * Translate BEES’s ML strategy into a clear platform roadmap, balancing business priorities, technical leverage, reliability, developer experience, cost efficiency, and long-term architecture. * Own execution for a broad ML platform domain, with the ability to lead across MLOps, model development, model serving, infrastructure, reliability, observability, governance, and developer experience. * Manage, coach, and grow a team of ML platform engineers, creating a high-performance environment with strong ownership, clear priorities, technical excellence, and continuous development. * Drive end-to-end delivery of reusable platform capabilities, including ML pipelines, experiment tracking, model registries, feature and data workflows, training infrastructure, deployment systems, inference services, monitoring, alerting, and governance workflows. * Partner closely with ML engineers, data engineers, platform engineers, product managers, security, infrastructure, and business teams to identify platform needs and turn them into scalable solutions. * Establish engineering standards and paved paths for building production ML systems, including project structure, CI/CD, testing, versioning, reproducibility, model evaluation, release management, rollback strategies, documentation, and operational readiness. * Improve developer productivity by building internal tools, frameworks, SDKs, templates, documentation, and automation that reduce friction across the ML lifecycle. * Ensure ML systems are production-ready, observable, reliable, secure, compliant, and cost-efficient across training, deployment, inference, monitoring, and continuous improvement. * Drive operational excellence through SLOs, SLAs, incident management, monitoring, capacity planning, cost management, runbooks, and post-incident learning. * Make thoughtful tradeoffs between speed, platform standardization, flexibility, technical debt, security, governance, and business impact. * Define and track success metrics for the platform, such as adoption, deployment frequency, time to production, model reliability, inference latency, training efficiency, infrastructure cost, incident reduction, and developer satisfaction. * Represent the ML Platform team in technical and strategic discussions, influencing architecture, standards, and roadmap decisions across BEES. What you'll need: * Bachelor’s degree in computer science, engineering, mathematics, or another quantitative field, or equivalent practical experience. A master’s degree is a plus. * Experience managing or technically leading engineering teams that build production ML platforms, data platforms, developer platforms, distributed systems, or cloud infrastructure. * Strong understanding of the ML lifecycle, including data preparation, feature engineering, experimentation, training, evaluation, packaging, deployment, serving, monitoring, retraining, and governance. * Ability to lead across multiple ML platform disciplines, including MLOps, model development workflows, model serving, infrastructure, reliability, observability, and platform governance. * Strong systems thinking across scalability, reliability, latency, availability, security, cost, maintainability, and developer experience. * Experience translating broad strategy into technical roadmaps, execution plans, measurable outcomes, and clear priorities for engineering teams. * Technical credibility with modern ML platform and cloud-native technologies, such as Python, SQL, PySpark, Kubernetes, Databricks, Terraform, Azure DevOps or Git-based CI/CD, Azure Cloud, model registries, feature stores, ML pipelines, and inference platforms. * Familiarity with ML frameworks, libraries, and serving technologies such as PyTorch, TensorFlow, Scikit-learn, ONNX, BentoML, Kedro, Seldon, KServe, Triton Inference Server, Ray, Spark, or similar tools. * Experience operating production systems with monitoring, logging, alerting, incident response, capacity planning, SLOs, SLAs, cost optimization, and continuous reliability improvement. * Strong architecture judgment, with the ability to guide senior engineers, evaluate technical tradeoffs, and create standards that scale across teams. * Excellent communication and stakeholder management skills, with the ability to explain technical strategy, risks, tradeoffs, and priorities to engineering teams, product leaders, executives, and partner organizations. More about you: * You are motivated by building world-class ML platform capabilities that help teams deliver AI products reliably and efficiently at scale. * You combine technical depth with strong people leadership, helping engineers grow while holding a high bar for execution and quality. * You are comfortable with ambiguity and can turn broad platform needs into clear priorities, practical plans, and measurable outcomes. * You think in terms of leverage: reusable systems, paved roads, strong documentation, automation, standards, and adoption across teams. * You are pragmatic and know how to balance innovation with reliability, cost, security, compliance, and maintainability. * You communicate clearly, build trust across functions, and create alignment between technical teams and business priorities. * You continuously look for ways to improve systems, team health, engineering practices, and business impact. What We Offer: * Performance based bonus* * Attendance Bonus* * Private pension plan * Meal Allowance * Casual office and dress code * Days off* * Health, dental, and life insurance * Medicines discounts * WellHub partnership * Childcare subsidies * Discounts on Ambev products* * Clube Ben partnership * Scholarship* * School materials assurance * Language and training platforms * Transport allowance *Rules applied Equal Opportunity & Affirmative Action: AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics. The following fields are optional, but anticipate the information for your registration*. Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. For more information: www.abinbev.com
About us AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa. About AB InBev Growth Group Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world. In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft. We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities. WHAT YOU'LL DO: * Lead end-to-end execution of global programs, from planning through delivery and post-launch activities; * Manage complex, multi-region projects ensuring alignment with strategic business goals; * Provide clear and consistent communication to stakeholders, proactively identifying risks and driving resolution of critical issues; * Collaborate cross-functionally with engineering, product, and business teams to ensure alignment on priorities and deliverables; * Develop and maintain project plans, including timelines, resource allocation, and budget management; * Identify, assess, and mitigate risks, implementing strategies to minimize potential impact on delivery; * Monitor program performance through data and metrics, driving informed decision-making and continuous optimization; * Promote continuous improvement of program management processes, increasing efficiency and effectiveness; * Ensure a strong customer-focused approach by applying knowledge of support processes and delivering high-quality solutions. WHAT YOU'LL NEED: * Bachelor’s degree in Business Administration, Engineering, Information Technology, or related fields; MBA or advanced degree is a plus; * Extensive experience managing large-scale, complex projects, preferably in global and technology-driven environments; * Strong stakeholder management skills, with the ability to influence and negotiate across different levels of the organization; * Proven ability to communicate effectively with both technical and non-technical audiences; * Experience working with cross-functional and distributed teams; * Solid experience with project management tools and agile methodologies; * Strong analytical skills, with the ability to interpret data and make evidence-based decisions; * Basic understanding of customer support processes; * English is a strong differential; * Proactive profile, with excellent problem-solving skills and a continuous improvement mindset. More about you: * You´re passionate about software development and knows how to ensure its quality; * You´re motivated by building up world class solutions that impacts millions of users all over the world; * Experienced working in an environment which uses and stimulates DevOps culture; * You´re creative when solving problems and is continuously seeking improvements for processes and solutions; * You can communicate clearly with your team and the company to identify issues and demands; * You have the autonomy to recognize the current and new priorities, evaluating the impact of their outcomes in the final result. What We Offer: * Performance based bonus* * Attendance Bonus* * Private pension plan * Meal Allowance * Casual office and dress code * Days off* * Health, dental, and life insurance * Medicines discounts * WellHub partnership * Childcare subsidies * Discounts on Ambev products* * Clube Ben partnership * Scholarship* * School materials assurance * Language and training platforms * Transport allowance *Rules applied Equal Opportunity & Affirmative Action: AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics. The following fields are optional, but anticipate the information for your registration*. Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. For more information: www.abinbev.com
About us AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa. About AB InBev Growth Group Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world. In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft. We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities. What you'll do: * Root Cause Analysis on tickets after debugging and fixing. * Maintain, and update data pipelines, ensuring accuracy, consistency, and proper structure for Vision team usage. * Use strong SQL skills to query, validate, clean, and prepare datasets, supporting data quality and operational processes. * Support dashboards and datasets in Power BI, ensuring data is correctly refreshed and aligned with business requirements. * Collaborate with the Vision team to ensure data sources are up to date, structured, and properly documented. * Follow data governance procedures, maintaining clear documentation and contributing to continuous process improvement. What you'll need: * Bachelor's degree in Computer Science, Computer Engineering, Information Systems, Systems Analysis and Development, or similar. * Experience working with data modeling and data pipeline management. * Advanced English (spoken and written) to effectively communicate insights with international stakeholders. * Strong SQL skills for querying, validating, and preparing data. * Excel advanced skills (formulas, structured data handling, validations, and organization of large spreadsheets). * Experience with Power BI (dataset handling, simple reports, data validation). * Detail-oriented mindset with strong commitment to data accuracy and consistency. * Effective communication skills for interacting with partners and cross-functional teams. * Ability to work in an operational, process-driven role with reliability and ownership. Nice to have: * Prior experience in data operations, data governance, or analytics support roles. * Understanding of ETL concepts and data integration processes. * Familiarity with the Microsoft Power Platform ecosystem. * Basic Python skills for simple validations or data manipulation. * Experience working with ticket management systems. * Databricks hands on experience creating pipelines and notebooks. More about you: * Strong skills in crafting clear data narratives that connect insights to business strategy. * Deep understanding of data visualization best practices, design principles, and user-centric dashboard development. * Ability to translate complex datasets into insightful, visually compelling, and actionable reports. * Organized and detail-oriented, with the ability to deliver high-quality work under tight timelines. * Proactive, solution-oriented mindset with strong collaboration skills to operate effectively across cross-functional teams. What We Offer: * Performance based bonus* * Attendance Bonus* * Private pension plan * Meal Allowance * Casual office and dress code * Days off* * Health, dental, and life insurance * Medicines discounts * WellHub partnership * Childcare subsidies * Discounts on Ambev products* * Clube Ben partnership * Scholarship* * School materials assurance * Language and training platforms * Transport allowance *Rules applied Equal Opportunity & Affirmative Action: AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics. The following fields are optional, but anticipate the information for your registration*. Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. For more information: www.abinbev.com