Coinbase · Charlotte
Associate Manager, SAM
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environ...
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic
freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to
be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for
"good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for
intense in-person working sessions called “surges.” learn more about working at Coinbase.
As an Associate Manager, Compliance within CX Global Financial Crimes Operations (GFCO), you'll join the Functional Lead team, a
high-performing group responsible for ensuring Coinbase's compliance operations programs across Transaction Monitoring (TM),
Screening, and Enhanced Due Diligence (EDD) operate effectively and efficiently. You'll own the compliance content function across
all three pillars, lead a small team of contractors, and serve as an operational program manager for the TM function. You'll drive
measurable efficiency gains by embedding AI into compliance content operations while maintaining rigorous quality standards.
What you’ll do:
- Own the end-to-end content lifecycle across TM, Screening, and EDD, managing intake, prioritization, creation, review,
approval, publishing, and change communication for all procedural content, guidance documents, and job aids
- Lead a small team of 2-3 contractors, assigning work, setting priorities, and ensuring consistent quality and delivery against
deadlines
- Drive program management for the TM function, hosting weekly change management meetings, tracking the book of work, resolving
blockers, and reporting progress to senior leadership
- Build and deploy AI agents and automated workflows to scale content production, streamline intake processes, and reduce manual
effort across daily operations
- Partner cross-functionally with Engineering, L&D, Operations, 2nd Line Compliance, and Program teams to align content and
process changes across the organization
- Shape the AI strategy for the content domain, identifying opportunities for automation, building agent-driven solutions, and
driving adoption across the team
Required Skills and Experience:
- 7+ years of experience in compliance operations, financial crimes, AML/BSA, or related regulatory environments
- Demonstrated program management track record, including managing 3+ cross-functional initiatives simultaneously with structured
tracking and deadline-driven delivery
- Hands-on experience applying AML/BSA, transaction monitoring, sanctions screening, or EDD regulatory frameworks in an
operational context
- Proven ability to build and manage AI agents and automated workflows, including driving AI strategy and adoption within a
functional domain
- Experience managing content lifecycles or knowledge management functions in a regulated environment, with published outputs
used by front-line operations teams
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable
improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus
eligibility, and benefits (medical, dental, vision, 401(k)).
Annual base salary range (excluding equity and bonus):
$117,385—$117,385 USD
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability,
protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with
applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and
contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen
reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By
submitting your application, you agree to Arbitration of Disputes.
Roll
Associate Manager, SAM
Kategori
Kundtjänstpersonal
Plats
Publicerad
26 juni
Sista ansökningsdag
16 augusti
Källa