
Legora · Chicago
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect exce...
Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal
teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing
thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters:
judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and
Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through
acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and
campaigns featuring Jude Law.
Joining Legora means three things.
Mission before ego. Everyone contributes. No one coasts.
If you’re driven by impact, pace, and raising the bar. This is the place.
What You'll Do
You’ll be the face of Legora for our most strategic clients post-sale - guiding them from onboarding through adoption, expansion,
potential to generate 7 to 8 figures ARR. You will own the global adoption of Legora across a multinational footprint and visit
with clients regularly.
scenarios while leading cooperation with internal teams such as Leadership, Product, Marketing, and Engineering.
one.
and influencing internal resourcing.
global reach.
What You Bring
environment managing complex, strategic logos.
8-figures.
or law firm experience is a strong plus.
cross-functional implementations and workstreams
resources.
forward.
them.
What's In It For You
Medical, Dental & Vision
Family Support
Additional Perks
more
Legora is an Equal Opportunity Employer
At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity
employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people
of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression,
sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Customer Onboarding As a Staff Engineer for Onboarding, you will lead the evolution of the Adyen merchant journey into a seamless, high-velocity activation layer. You are an Applied AI Specialist who views onboarding as an Intelligent Extraction and Reasoning problem, using LLMs to interpret merchant documents and automate complex KYC/Risk mapping. You will design the architecture that turns complex regulatory and business requirements into a zero-friction activation experience for merchants. What you'll do * Drive Activation Velocity: Lead the architecture for our global onboarding systems. You will build the logic that orchestrates the merchant lifecycle minimizing time-to-value without compromising stability. * Bridge Policy & Code: Act as the technical architect where business logic meets regulatory requirements. You will architect an onboarding concierge that uses real-time reasoning to ask only the necessary questions, proactively resolving compliance blockers through natural dialogue. * Product Strategy: Proactively shape the strategic roadmap in partnership with the Director of Engineering, other Staff Engineers, and Product teams. You will move beyond simply shipping features to deliver innovative solutions that drive merchant success and accelerated activation by proactively addressing and resolving systemic bottlenecks. * Global Standardization: Mentor engineers to drive technical standards that ensure the user journey is compliant and performant across all regions, balancing local regulatory needs with a global core architecture. WHO YOU ARE * * * * Systems Architect: You think in terms of merchant journeys and system bottlenecks. You have a track record of building resilient, distributed systems. * Compliance-Minded: You have a deep understanding of security-by-design, specifically as it relates to KYC, identity verification, and regulated data handling. * Full-Stack Powerhouse: Deeply proficient in Java and experienced in building high-concurrency API architectures. * Applied AI Experience: You have experience (or a deep technical interest) in building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures and secure data handling. * Entrepreneurial & Autonomous: You can navigate a large, global organization to align diverse teams (Risk, Operations, Product) on a unified technical vision for onboarding. This role's annual base salary range is $235–$317k, plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What You'll Do You’ll be the face of Legora for our most strategic clients post-sale - guiding them from onboarding through adoption, expansion, and renewal. Specifically, you will: * Own the relationship for all strategic, oftentimes global, clients headquartered in North America – accounts that are/have the potential to generate 7 to 8 figures ARR. You will own the global adoption of Legora across a multinational footprint and visit with clients regularly. * Identify, shape, and close commercial opportunities acting as the lead negotiator, continuously navigating competitive scenarios while leading cooperation with internal teams such as Leadership, Product, Marketing, and Engineering. * Lead onboarding and implementation with precision, establishing a strong foundation and ensuring seamless deployment from day one. * Drive platform adoption through structured enablement, value-based success planning, and ongoing executive-level touchpoints. * Act as a strategic advisor to legal teams in partnership with Legal Engineering – clarifying goals, uncovering new use cases, and influencing internal resourcing. * Manage a small team dedicated exclusively to Legora’s strategic client portfolio headquartered out of North America, with global reach. What You Bring * 10+ years of Customer Success, Account Management, Management Consulting or related experience in a high-growth, high-stakes environment managing complex, strategic logos. * A track record of driving customer engagement, retention, expansion, and satisfaction with accounts worth > $2mm ARR and into 8-figures. * Experience owning a commercial number and taking full accountability for the renewal and expansion. * Direct management experience, taking responsibility for performance and development of reports within a small team. * Experience working with legal teams, regulated industries, or similarly sophisticated professional services clients; legal tech or law firm experience is a strong plus. * Exceptional change management, project management, and stakeholder management skills; adept at orchestrating complex, cross-functional implementations and workstreams * Proven success navigating ambiguous customer situations, designing solutions, and influencing internal teams to secure required resources. * High EQ and executive presence, with the judgment to know when to listen deeply, when to guide, and when to drive decisions forward. * Excellent communication and storytelling abilities, including comfort engaging with senior leaders at large organizations. * Experience working in fast-paced or early-stage environments—energized by building and improving processes, not just following them. * Data fluency and a metrics-driven approach to customer health, forecasting, and account strategy. * A passion for in-office collaboration—we are in-office 5 days per week WHAT’S IN IT FOR YOU * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Toronto office is designed for ambitious builders. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What You'll Do You’ll be the face of Legora for our most strategic clients post-sale - guiding them from onboarding through adoption, expansion, and renewal. Specifically, you will: * Own the relationship for all strategic, oftentimes global, clients headquartered in North America – accounts that are/have the potential to generate 7 to 8 figures ARR. You will own the global adoption of Legora across a multinational footprint and visit with clients regularly. * Identify, shape, and close commercial opportunities acting as the lead negotiator, continuously navigating competitive scenarios while leading cooperation with internal teams such as Leadership, Product, Marketing, and Engineering. * Lead onboarding and implementation with precision, establishing a strong foundation and ensuring seamless deployment from day one. * Drive platform adoption through structured enablement, value-based success planning, and ongoing executive-level touchpoints. * Act as a strategic advisor to legal teams in partnership with Legal Engineering – clarifying goals, uncovering new use cases, and influencing internal resourcing. * Manage a small team dedicated exclusively to Legora’s strategic client portfolio headquartered out of North America, with global reach. What You Bring * 10+ years of Customer Success, Account Management, Management Consulting or related experience in a high-growth, high-stakes environment managing complex, strategic logos. * A track record of driving customer engagement, retention, expansion, and satisfaction with accounts worth > $2mm ARR and into 8-figures. * Experience owning a commercial number and taking full accountability for the renewal and expansion. * Direct management experience, taking responsibility for performance and development of reports within a small team. * Experience working with legal teams, regulated industries, or similarly sophisticated professional services clients; legal tech or law firm experience is a strong plus. * Exceptional change management, project management, and stakeholder management skills; adept at orchestrating complex, cross-functional implementations and workstreams * Proven success navigating ambiguous customer situations, designing solutions, and influencing internal teams to secure required resources. * High EQ and executive presence, with the judgment to know when to listen deeply, when to guide, and when to drive decisions forward. * Excellent communication and storytelling abilities, including comfort engaging with senior leaders at large organizations. * Experience working in fast-paced or early-stage environments—energized by building and improving processes, not just following them. * Data fluency and a metrics-driven approach to customer health, forecasting, and account strategy. * A passion for in-office collaboration—we are in-office 5 days per week in our beautiful Union Square HQ, building together. What's In It For You * Global collaboration: Partner with teams and clients across Stockholm, New York, London, and Sydney. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options via Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.