Sales Manager, SMB Account Executives (Grower)

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Enterprise Sales team engages with some of the largest and fastest-growing businesses in the world to take advantage of Stripe’s solutions. You'll lead and coach high-performing sales executives dispersed across the US, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with prospective Stripe customers. WHAT YOU’LL DO RESPONSIBILITIES * Recruit, mentor, develop, and lead a team of sales professionals while scaling our GTM presence across AMER. * Train the team in up-leveling professional skills such as collaborative pipeline generation, consultative and solution-based selling, closing tactics, adoption of MEDDIIC, and serving as a trusted advisor to Stripe Users. * Develop both the long-term vision and strategy for the team and manage day-to-day operations. * Be accountable for operating net revenue and activation targets to grow Stripe’s revenue. * Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs. * Inspire, motivate and enable individual development to promote career growth of direct reports. WHO YOU ARE We are looking for a self-starting leader who is a builder and has demonstrated a track record of target attainment and success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team, superior communication skills, and a knack for understanding unique customer needs and deeply technical sales. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of experience as a proven account executive and/or 5+ years of front line sales management experience within technology, SaaS, banking or payments spaces. Second line management experience is a plus. * Experience training, coaching, and scaling a high-performance sales team. * Ability to build relationships with strategic clients, industry thought leaders and alliances & channel partners. * Experience operating in an early stage, high-growth, technology forward environment. * Demonstrated passion for Stripe’s mission. * Ability to clearly communicate technical concepts and build great relationships with highly technical customers.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM As a Sales Development Manager at Stripe, you'll drive Stripe's future growth engine by leading a team of inbound and outbound SDRs. You'll be working with Stripe's Sales teams to build Stripe's sales pipeline. As a Sales Development Manager, you'll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as be hands-on to work directly with the team. We're looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills. We take a data-driven, detail-oriented approach to Sales Development, and are looking for someone who enjoys building—who will actively participate in the development of sales processes, the articulation of Stripe's value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you're hungry, smart, persistent, and a great teammate, we want to hear from you. WHAT YOU'LL DO RESPONSIBILITIES * Recruit, train, and lead a rapidly growing team of SDRs * Contribute to both the long-term vision and strategy for the team and manage day-to-day operations * Own and drive execution of Stripe's new business pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and revenue influenced across different segments * Coach, mentor, and guide the team in developing consultative and solution-based sales skills including campaign strategy, outbound execution, and nurturing interest in opportunities * Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events * Optimize your business for efficiency, accelerating ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge * Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs * Inspire, motivate, and enable individual development to promote career growth of direct reports WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2+ years of people management experience * Experience leading inbound and outbound sales and operations in an early-stage, high-growth technology environment * Proven track record of high performance in a pipeline-generating or closing role * Ability to hire, train, and coach a high-performance sales team * Ability to build relationships with strategic clients and industry thought leaders * Demonstrated passion for startups and new technology businesses * Ability to clearly communicate technical concepts and build great relationships with highly technical customers PREFERRED QUALIFICATIONS * Prior experience at a growth-stage internet or software company * Executive presence with demonstrated experience interfacing with CROs and senior external stakeholders * Passion for emerging products and experience in adjacent or tangential fields welcomed * Background in payments, stablecoins, or other crypto technologies

Stripe

ABOUT THE TEAM Note: This role is an in-office position, based in our Chicago, IL office. As a Sales Development Representative (SDR) at Stripe, you’ll work in a customer-facing role focused on connecting prospective customers with Stripe. You will work in partnership with the Marketing and Sales teams to create a high quality, predictable pipeline. We hire and train SDRs in a way that prepares them to be a high performing source of talent for Stripe Sales and Go to Market teams.  WHAT YOU’LL DO For the first few months, you’ll be a part of our Sales Development Associate program, which is designed to accelerate onboarding and support new grads transition into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy which  will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe. Through a mix of virtual sessions, in-person practicums, and check-point quizzes, you’ll learn all about Stripe’s products and how to be a successful SDR. During this period you’ll also be partnered with a senior SDR on the team as a mentor. Along with your manager, your mentor will be there as an additional resource to help support you.  Within a few weeks of starting at Stripe you'll be reaching out to potential Stripe customers, pitching them on the products that could best support their business model, and partnering with senior sellers on the team who will ultimately help close deals. We take a data driven approach to the role and the success of our SDRs is largely dependent on their successful outreach to new Stripe customers.  While onboarding spans across the course of your first few weeks at Stripe, the Academy offers continued training and enablement over the course of your first year as an SDR to ensure top performers are set up for a successful transition to other roles on the sales team. Most regularly we see our top performing SDRs promoted into Account Executive roles.  If you enjoy working in a fast-paced environment, interacting with customers, and being responsible for generating revenue, we’d love to hear from you!  Responsibilities * Contact potential customers through cold-calling, email, and social channels, or by responding to inquiries generated from Marketing activities. * Book meetings with potential customers (prospects) and pitch them on Stripe’s products that are a match for their business model.  * Develop relationships with prospects to uncover specific business needs through effective, consultative questioning to qualify interest and prepare a comprehensive hand-off to sales. * Research and create compelling outreach materials for high-value prospects, in partnership with SDRs and Account Executives. * Execute outbound sales outreach created by marketing, leveraging strategic messaging to target specific segments. * Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity, maintaining a warm pipeline. * Effectively manage customer outreach, consistently meeting/exceeding Service Level Agreements (SLAs), meticulously updating activity and contact information within the Customer Relationship Management system (Salesforce) to support weekly reporting efforts. * Collaborate and provide essential feedback and insights to Marketing to help improve targeting, messaging, and overall campaign effectiveness. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. MINIMUM REQUIREMENTS * A track record of top performance or prior success in academic, extracurricular, or professional endeavors. * Superior verbal and written communication skills, with an ability to clearly articulate complex topics.  * Self-starter who is highly motivated and able to operate effectively and autonomously in a hyper-growth environment. * This role requires in-office participation three to four (3-4) days per week in our Chicago office. PREFERRED QUALIFICATIONS * Professional experience in a sales, customer service, or fast-paced professional environment.