Principal Technician – Infrastructure & Database Administration

Role Duties and Responsibilities Provisions/installs, configures and maintains infrastructure services and components, Monitors,

measures and reports on infrastructure load, performance and security events, Assists assigned IaaS systems and resolves alerts

and error conditions of Data Centres (Server Room), Storage Area Networks, and Servers, Manages and operates Virtual

Infrastructure and frameworks/versions of software, to include; VMWare Server and desktop virtualization, SAN Switches, and other

integrated hardware/software; Maintains Windows Core Active Directory services and policies in NATO networks, Manages software

updates and patching with SCCM/MCEM and other means for Windows and Linux connected systems, Carries out COI database

administration, monitors and troubleshoots third party application deployments for COI Services and Databases, Responsible for

administration of Exchange servers, Assists implementation and management of Backup/Recovery Solutions, Coordinates and

collaborates daily tasks with other CSU internal units, Service Lines and other technical organisations, Assists procedures, tools

and techniques for monitoring and managing the performance of applications and provides reports as required, Assists with and

implements assigned project work packages, Analyses and resolves/reports assigned level 1/1+ incident and problem tickets,

Performs other duties as may be required.