Manager I, Technical Account Management

Solution Engineer

think-cell

Our Story:     At think-cell, we’re on a mission to revolutionize the way professionals work – making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.     Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you!    What You Will Do   The Solution Engineer is a strategic partner to support our customers and sales teams throughout the sales process by solving a broad set of technical and business activities. This role extends beyond pre-sales into post-sales enablement, ensuring successful deployment, adoption, and long-term value realization for enterprise customers.  Working closely with the sales team, this role is pivotal to shaping our customer onboarding process. This role focuses on aligning technical product capabilities, consulting on all technical aspects, supporting clients through deployments, to help drive measurable value for the customer.    Key Responsibilities  * Lead enterprise deployment planning discussions with customer IT teams: including scalable rollout strategies across Windows (Intune/SCCM/GPO) and macOS (JAMF/plist) environments, solution design, and security review.  * Develop and present technical materials that explain think-cell’s solution, deployment model, and integration approach to technical audiences.  * Translate customer requirements into scalable deployment and configuration recommendations, providing hands-on guidance throughout technical discovery, pilot setup, rollout planning, and post-deployment optimization  * Manage inquiries related to data security and compliance for a Software as a Service product  * Adjust XML Style Files to reflect customer PowerPoint design guidelines (configuration work).  * Generate product presentations and provide tailored demonstrations of the product to customers, drawing on extensive think-cell product feature expertise.    * Educate and assist sales teams, working in tandem with product management and sales enablement.   You will be great for this position if you   * Bachelor's  or master's degree in relevant field (i.e. Business Technology, Computer Science, Information Technology, Software Engineering)  * 2- 6 years of experience in Solution Consulting, Sales Engineering, Product Specialist supporting sales in SaaS or similar roles, with stakeholder management experience. Or hands-on enterprise software deployment experience (IT support, application deployment, Windows administration) * Computer Science or Information Systems background, including XML, security, and deployment across Windows (Intune/SCCM/GPO) and macOS (JAMF/plist)  * Skilled at developing captivating PowerPoint presentations.  * Confident, polished communicator capable of simplifying complex concepts for both technical and non-technical audiences during technical customer demos and deployments.  * Consultative and curious mindset in approach to problem-solving. Ability to identify, analyze, and resolve issues effectively.   * Strong sales mindset with the ability to effectively communicate and demonstrate the product’s value to customers Ability to be proactive and forward thinking to anticipate customer needs  * Technical exposure to VBA, python, and API * Hybrid work environment in Denver, CO office 3x a week, Tuesday – Thursday  * You should be comfortable traveling to our headquarters in Berlin, Germany 1-2x per year.   Why is think-cell the right place for you?      At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 220 people, united by a shared commitment to excellence and innovation.      Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.     Our Values       At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:      * Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.      * Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.      * Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.      * Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.      * Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.      We believe in a human hiring process, every application is personally reviewed. Join Our Journey      We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.      Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.     Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying in the range of 85-120k USD per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).    At think-cell, we value diversity. think-cell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.

Manager II, Implementation Services Project Manager - Denver

Datadog

Datadog's Implementation Services team helps customers deploy and realize value from the Datadog platform quickly. Our Project Managers are the engine behind that by running complex, multi-stakeholder engagements end-to-end and keeping projects on time and on scope. As the manager of this team, you will lead a growing team of Senior Project Managers across North America. This is a true player/coach role: you'll manage and develop a team of three individuals, and run at least one customer engagement independently. You'll set the standard for delivery quality, build strong partnerships with our internal go-to-market teams, and help shape how the practice scales. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: * Manage, develop, and mentor a team of Senior Project Managers, fostering a high-performance culture focused on delivery excellence and professional growth * Own overall delivery quality across your team's portfolio, tracking project health, proactively resolving blockers, and stepping in as an escalation point when needed * Partner with Sales, Customer Success, and Technical Account Management to ensure seamless handoffs, aligned expectations, and a world-class customer experience * Build and maintain strong relationships with sellers and pre-sales teams across North America to grow the pipeline of Implementation Services engagements * Connect directly with customers to champion our services, surface opportunities, and understand the impact of our program on their business * Drive initiatives to improve delivery frameworks, tooling, and playbooks so the team can scale without sacrificing quality Who You Are: * 5-7 years of people management experience, with a track record of developing high-performing project managers or delivery professionals * Deep experience running complex, enterprise-level projects for SaaS implementations * Rigorous about the fundamentals: scope management, risk identification, stakeholder alignment, and proactive communication are second nature to you * Outstanding skills presenting to technical and executive audiences * Experience with planning and scoping deals in a pre-sales capacity * Able to travel via auto, train, or air up to 30% of the time across North America Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about delivery and want to grow your leadership skills, we encourage you to apply. Benefits and Growth * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy programme for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, with opportunities to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $169,000—$248,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Services Architect 3 - Denver

Datadog

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.    At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch * Guide customer onboarding through co-development working sessions and assist when they run into roadblocks * Write automation and design architecture for deployment templates  * Manage the operation of implementation projects  * Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: * Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems * Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes). * Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc… * Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc * Background in security operations, including SOC management, SIEM tooling (e.g. Splunk Professional Services), and designing or supporting zero-trust networking architectures * Successful track record with 5+ years experience as an Architect or Consultant in a professional services team * Able to sit up to 4 hours, traveling to and from client sites  * Able to travel via auto, train or air up to 30% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $124,000—$182,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.