
Backbase · Dubai
THE JOB IN SHORT As a Technical Director, you are the technology leader of a strategic client account - or a portfolio of accounts - with end-to-end ownership ...
As a Technical Director, you are the technology leader of a strategic client account - or a portfolio of accounts - with
end-to-end ownership of the technical success and quality of our solution delivery. You work in close partnership with Delivery
and Sales Leaders, ensuring that our clients not only go live successfully, but continue to thrive and scale with confidence.
You have the technical breadth and depth to drive solution designs with architects, partner closely with engineering leaders and
lead from the front when needed during complex technical challenges or critical incidents. You set the tone for engineering
excellence, while ensuring the right technical team structures and accountabilities are in place to deliver at scale.
Throughout the client journey, you are the primary technical contact and trusted advisor, seamlessly navigating between technical
deep dives and high-stakes conversations with CIOs and executives. You are able to zoom-in to details to work hands-on with
architects and engineering leaders when needed. You bring clarity, confidence, and commitment to every interaction while shaping
outcomes.
go-live evolution.
components, and help the client align their requirements with our R&D roadmap
successful implementations of the Backbase product.
practices and delivery standards. You guide and influence Engineering leaders to achieve this.
conversations.
You lead Architecture Review Boards, review solution designs and govern decisions.
software and systems architecture;
Kubernetes (on-prem, cloud) and Swift. Having a cloud certification (e.g. Azure Certified Solutions Architect) is a plus;
pressure.
of delivery.
excellence.
WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM Faculty’s Research team conducts critical red teaming and builds evaluations for misuse capabilities in sensitive areas, such as CBRN, cybersecurity and international security, for several leading frontier model developers and national safety institutes; notably, our work has been featured in OpenAI's system card for o1. Our commitment also extends to conducting fundamental technical research on mitigation strategies, with our findings published in peer-reviewed conferences and delivered to national security institutes. Complementing this, we design evaluations for model developers across broader safety-relevant fields, including the societal impacts of increasingly capable frontier models, showcasing our expertise across the safety landscape. ABOUT THE ROLE This is a brand new senior leadership role to provide technical leadership of Faculty's work on AI safety for the Foundation Labs - and presents a unique opportunity to shape how AI safety is done globally. Faculty is one of the world's leading applied AI companies, helping many of the organisations that shape our world to adopt AI successfully and safely. We play an important role in the emerging AI safety ecosystem. We already have many of the key Frontier Labs as clients, including Open AI and Anthropic, for whom we provide third-party red teaming, technical testing and other AI safety services. And we work with the UK government and other international governments on AI safety, including helping set up the AI Security Institute and delivering technical work which catalysed the first global AI Safety Summit at Bletchley Park in 2023. With the recent announcement of Faculty's acquisition by Accenture, we are investing to take our work on AI safety to global scale, and this role will be key to shaping that. This will include: * The opportunity to hire and build a world-class AI safety technical team - of calibre unmatched outside of the Labs themselves * The opportunity to design and lead an AI safety R&D programme - creating the advances which will enable AI safety at scale to keep pace with model advances * The opportunity to build our work with the Frontier Labs to scale - helping to test and assure new frontier models ahead of public release * The opportunity to contribute to and shape the international debate on AI safety, including with governments and other key bodies, working closely with Marc Warner Faculty's founder & CEO. This role will suit someone with a deep passion and commitment to AI safety, and represents a unique opportunity to contribute to this agenda globally. WHAT YOU'LL BE DOING: * Owning the technical strategy for AI Safety by determining research directions and building technologies that mitigate risks from alignment to societal harms. * Leading a high-performing R&D team through intentional hiring, mentorship, and the cultivation of a culture defined by technical excellence and high output. * Driving academic impact by guiding complex machine learning projects and securing top-tier publications that cement Faculty’s reputation in the safety domain. * Shaping market-leading offerings for frontier labs and security institutes, translating cutting-edge R&D into practical, groundbreaking safety solutions. * Overseeing technical delivery of AI safety and security projects, ensuring scientific rigor and high-quality outputs across evaluations and red-teaming. * Representing Faculty externally as a primary technical voice, delivering influential thought leadership and speaking at major global industry events. * Collaborating cross-functionally with business unit directors and commercial teams to align research investment with strategic growth and client needs. WHO WE'RE LOOKING FOR: * You have a proven track record of designing and leading high-performing technical teams, with the ability to manage R&D budgets and mentor senior technical staff. * You bring deep expertise in AI safety research, specifically regarding alignment, interpretability, and robustness in large language models (LLMs) or safety-critical systems. * You possess a strong scientific background evidenced by high-impact machine learning publications and a comprehensive understanding of transformer architectures. * You are a strategic visionary capable of setting research priorities that align with long-term organisational goals while remaining at the cutting edge of field developments. * You are a compelling communicator who can synthesise complex technical concepts into narratives that influence both C-suite executives and the broader research community. * You exhibit strong commercial acumen and stakeholder management skills, allowing you to navigate complex organisations and accelerate the delivery of high-value projects. INTERVIEW PROCESS 1. Talent Team Screen (45 mins) 2. Principles and Experience interview (60 mins) 3. Research Proposal (90 mins) 4. Leadership Interview (60 mins) 5. Meet with CEO (30 mins) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.
Strategic Account Director (Perm, UK, Remote) This is a permanent full time remote opportunity for those based in the UK. Please note there may be occasional travel required. ABOUT NEARFORM Nearform is an independent team of data and AI experts, engineers, and designers who build intelligent digital solutions and capabilities at pace. We create AI‑enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving complex digital problems, along with our collaborative, people‑first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media O2, and Walmart. THE ROLE Nearform has worked with this Client for over a decade. They are one of our most strategically important clients — a Client that we both sell to (as a direct client) and sell with (as a partner taking joint propositions to their end-clients). We're hiring a Strategic Account Director to own the commercial growth of this account. This is a senior, hands-on role: equal parts business developer, marketer, account strategist, and trusted operator inside one of Nearform's most important relationships. You will be the commercial centre of gravity for everything Nearform does with this Client. PRIMARY RESPONSIBILITIES * Own the executive relationship. Build and maintain a network of senior sponsors across the Client’s consulting and technology leadership teams, creating new advocates for Nearform and deepening executive engagement over time. * Own the business development plan. Build, maintain, and execute a multi-year account plan with clear targets, named opportunities, and a credible path to growth. * Win new business, across both sides of the relationship. Lead pursuit of new opportunities — directly into this Client and jointly into their end-clients — from origination through to close. * Bring commercial framing to technical pursuits. Partner with Nearform's Technical Directors and Solutions leaders to translate strong technical propositions into compelling commercial cases that win. * Manage marketing for the account. Own how Nearform shows up in and around this Client — joint content, co-branded propositions, events, case studies, and the steady drumbeat of presence that keeps us front of mind. * Define and align the account management model. Agree with the Client (and internally) how the relationship is governed — who meets whom, on what cadence, with what outcomes — and keep that model healthy as the account scales. * Be a commercial face of the relationship. Build and maintain senior stakeholder relationships across this account, and act as the internal owner of the commercial health at Nearform. * Forecast, report, and run the rhythm. Maintain accurate pipeline, forecast confidently, and run the operational cadence (QBRs, pipeline reviews, account standups) that keeps the account predictable. * Work with local GTM teams where appropriate so we are bringing local intimacy with global consistency. EXPERIENCE GUIDELINES Commercial track record * Demonstrable experience growing a strategic enterprise account, ideally one that combines direct selling and partner/channel motions * Track record of winning new business in a services or technology environment — not just managing existing revenue * Comfortable owning a number and forecasting against it Consulting and Partner fluency * Has worked with, in, or alongside consulting firms — understands how they sell, how they buy, and how to be useful to them in front of their clients * Knows how to navigate a "sell-to and sell-with" relationship without confusing the two * Knows how to elevate the partnership-building dimension to develop and execute joint GTM strategies with the client by identifying repeatable plays, solution offerings and routes to market that creates growth for both organisations. AI and technology background * Strong working knowledge of modern technology delivery — software engineering, cloud, data, and (especially) applied AI * Credible in technical conversations: doesn't need to architect the solution, but can shape, qualify, and commercially frame it * Conversant in the AI landscape as it applies to enterprise — agents, AI-native engineering, the difference between hype and production Operator instincts * Plans the work and works the plan — strong account-planning discipline * Confident running marketing for an account: brief, prioritise, and partner well with central Marketing * Builds trust quickly with senior stakeholders, internally and externally * Comfortable holding the commercial line in a room of technical specialists, and the technical line in a room of commercial buyers NICE TO HAVE * * Existing relationships in the management consulting ecosystem * Experience standing up or refining an account management operating model * Background that includes time in a delivery or technical role earlier in career BENEFITS * Competitive employee benefits package. * Work remotely; there is a genuine dedication to work/life balance. * Work flexibly; flexible working culture allows you to work around what matters – for example, family commitments. * Access to wellness resources and support, including confidential advice and wellbeing initiatives. Although widely dispersed, Nearformers are a tightly‑knit team that trusts one another and cares about colleagues. There are regular opportunities to connect in person at company events, and the culture builds on open‑source origins, promoting the sharing of thoughts, knowledge and ideas. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.
SALES DIRECTOR, VENUES & ATTRACTIONS – EMEA Function: Sales (Net-New Business Development) Reports to: VP Sales Location: London / EMEA (with 40% travel) ABOUT THE ROLE: Disguise is looking for a high-impact Sales Director to drive net-new revenue across Location-Based Experiences (LBX) in EMEA, including entertainment venues, sports stadiums, immersive installations, themed attractions, museums, brand experiences, and flagship destinations. This is a pure "Hunter" role for an individual contributor who excels at opening doors and closing high-value deals in permanent environments. WHAT YOU WILL DO: * Partner closely with the VP Sales EMEA and regional leadership to advance and close strategic LBX opportunities across stadiums, venues, and immersive destinations. * Drive individual sales growth by identifying and winning new business opportunities valued at $250k–$2m+ within the LBX sector. * Design and execute a strategic go-to-market plan to expand Disguise’s presence across sports stadiums, arenas, entertainment venues, themed attractions, immersive installations, and enterprise flagship environments. * Develop and deepen relationships with key system integrators and consultants across the region to unlock new fixed-installation opportunities. * Produce accurate monthly and quarterly forecasts for both hardware and software within Salesforce and Clari. * Manage the end-to-end sales process, from initial prospecting and high-impact presentations to negotiating complex contracts and closing. * Partner with the Design Solutions, Customer Success and Marketing teams to develop targeted campaigns that specifically address the needs of the fixed-installation market. * Attend major industry events (e.g., ISE, IAAPA Europe) as a subject matter expert, comfortable delivering public presentations on the future of immersive attractions. * Ability to travel approximately 40% of the time across the EMEA region to meet with partners and visit project sites. EXPERIENCE & SKILLS: * Sales Background - 7-10+ years of proven new business development experience in complex, multi-stakeholder environments such as stadiums, themed entertainment, live venues, or permanent AV installations. * Experience working on SOWs documentation. * Ecosystem Knowledge - Strong existing network and experience working alongside System Integrators (SIs) and technical consultants is an advantage * Closing Ability - Proven track record of closing complex technical deals ($250K–$2M+) with long sales cycles and multiple stakeholders. * Expert for structured sales processes such as MEDDPICC or BANT. * Ability to present and influence effectively at all levels (including C-suite and Technical Directors) regarding real-time visual software and media servers. * Solid experience in pipeline management and forecasting for projects with 6-month to 1+ year timelines. BEHAVIOURS & VALUES: * Winning Mindset - Brave, bold, and proactive in seeking out new business that isn't immediately apparent. * Dependable Hunter - A self-starter who is comfortable working autonomously to drive results and exceed individual targets. * Dynamic - High energy and resilience, able to pivot quickly as project requirements evolve. * No Ego - Approachable, authentic, and humble—a true team player when collaborating with internal support functions. * Attention to Detail - Meticulous with CRM updating and project documentation. About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Don’t Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values * Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. * Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game. * Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest. * Resilience. We don’t give up until we find the right solution, even if it means going outside our remit. * Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits * We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: * Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory * Hybrid working between home and our offices (dependent on role and location) * Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes * Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries * Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning * Training, coaching & mentoring