Alarm Technician - Dublin

HomeSecure

Are you a skilled technician looking for a role where you can take charge of your day-to-day work and be rewarded for your expertise? Join our team as an Alarm Installation Technician and enjoy autonomy, great benefits, and the chance to make a difference in home and business security. HomeSecure protects over 30, 000 homes and businesses across Ireland. With years of experience in the security industry, we specialise in providing high quality alarm systems, tailored to our customers’ needs. Our technicians and customer service teams are trained to the highest standard to ensure we deliver on our promise of safety and peace of mind for our customers, every day.   What We Offer * Basic Salary €32.5k including daily subs * Sales commission and performance bonus. * Joining bonus + retention bonus of €2000 * Company van, tools and mobile phone provided, with full use of van 24/7. * Autonomy in your daily schedule and managing installations. * Comprehensive Training programme and ongoing support to keep your skills sharp. * Opportunities for career growth within our expanding company. * Employee Benefits Package including paid time off, inclusive wellbeing programme, top performer trips and regular social events.   Your Role As an Alarm Installation Technician, you’ll be responsible for: * Installing, maintaining, and troubleshooting alarm and security systems for residential and commercial clients. * Providing excellent customer service by ensuring each system is installed to the highest standard. * Ensuring targets/KPIs are hit in respect of your role. * Educating clients on system usage and safety features. * Managing your schedule effectively to meet customer needs and deadlines.   What You Bring * Experience in alarm system installation or a related technical field. * Strong problem-solving skills and technical aptitude. * Sales experience/the ability to sell is essential for this role * A full clean driver’s license (essential). * Great communication and interpersonal skills. * A passion for security technology and helping others feel safe.   Why Join Us? We pride ourselves on being a trusted name in the security industry, with a commitment to empowering our employees to excel in their roles. As part of our team, you’ll enjoy a supportive environment where your skills and dedication are recognized and rewarded.   Ready to Take the Next Step? If this sounds like the opportunity you’ve been looking for, we’d love to hear from you! Take control of your career today and join a team that values your expertise.   Ref: INDIE

Securitas

Customer Support Location: Dublin, Ireland Purpose Deliver high-quality technical support to internal users and customers, ensuring systems and services operate reliably and securely. Work as part of a collaborative support function, resolving issues, enabling users, and contributing to a positive and efficient service experience across the organisation. Major Responsibilities * Troubleshoot software issues across primarily Windows-based environments * Investigate and resolve technical issues in a timely and effective manner * Manage user accounts and access permissions across systems * Support system configuration and investigate programming queries related to security and operational platforms * Communicate with users via phone and email, providing clear and helpful support * Deliver product training and guidance to internal users * Maintain accurate records of incidents and resolutions within ticketing systems * Collaborate with technical teams to resolve more complex issues * Use remote support tools to diagnose and resolve issues efficiently * Identify recurring issues and contribute to continuous improvement initiatives What Success Looks Like * You deliver a responsive, high-quality support experience for users and customers * You resolve technical issues efficiently, minimising disruption to business operations * You communicate clearly and build trust with users * You maintain accurate records and follow support processes consistently * You contribute to improved service performance through proactive problem solving * You support a collaborative, learning-focused team environment Experience & Knowledge Must-Have Qualifications: * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) * Strong verbal and written communication skills * Customer-focused mindset with a genuine desire to help others * Willingness and ability to learn new technologies and systems Nice-to-Have Qualifications: * Experience with security alarm panels or panel programming * Experience using ticketing systems (e.g., Jira, ServiceNow) * Familiarity with modern browsers and web applications * Experience with remote support tools (e.g., TeamViewer, AnyDesk) * Basic understanding of networking concepts (TCP/IP, DNS) Skills & Competencies * Strong problem-solving and troubleshooting capability * Clear and confident communication * Customer-focused approach to supporting users * Ability to prioritise and manage workload effectively * Adaptability and openness to learning * Collaborative approach to working across teams * Attention to detail and commitment to service quality Why Join Us Be part of a supportive and collaborative environment where your contribution directly improves the experience of users and customers. Our People Promise – Securitas Technology EVP Join a values-driven, diverse, and inclusive workplace. We offer clear career pathways, growth opportunities, recognition for achievements, and a global, collaborative team. As part of our EVP, we offer: * Career pathways and growth opportunities * A global, values-driven team * Recognition for achievements * Inclusive, collaborative culture * Purposeful work that makes the world safer * Support for innovation and sustainability Securitas Technology is committed to diversity and is an equal opportunity employer; all qualified applicants are welcome.

HomeSecure

Are you a skilled technician looking for a role where you can take charge of your day-to-day work and be rewarded for your expertise? Join our team as an Alarm Installation Technician in Co. Tipperary and enjoy autonomy, great benefits, and the chance to make a difference in home and business security. HomeSecure protects over 30, 000 homes and businesses across Ireland. With years of experience in the security industry, we specialize in providing high quality alarm systems, tailored to our customers’ needs. Our technicians and customer service teams are trained to the highest standard to ensure we deliver on our promise of safety and peace of mind for our customers, every day.   What We Offer * Basic Salary €32.5k including daily subs * Sales commission and performance bonus. * Joining bonus + retention bonus of €2000 * Company van, tools and mobile phone provided, with full use of van 24/7. * Autonomy in your daily schedule and managing installations. * Comprehensive Training programme and ongoing support to keep your skills sharp. * Opportunities for career growth within our expanding company. * Employee Benefits Package including paid time off, inclusive wellbeing programme, top performer trips and regular social events.   Your Role As an Alarm Installation Technician, you’ll be responsible for: * Installing, maintaining, and troubleshooting alarm and security systems for residential and commercial clients. * Providing excellent customer service by ensuring each system is installed to the highest standard. * Ensuring targets/KPIs are hit in respect of your role. * Educating clients on system usage and safety features. * Managing your schedule effectively to meet customer needs and deadlines.   What You Bring * Experience in alarm system installation or a related technical field. * Strong problem-solving skills and technical aptitude. * Sales experience/the ability to sell is essential for this role * A full clean driver’s license (essential). * Great communication and interpersonal skills. * A passion for security technology and helping others feel safe.   Why Join Us? We pride ourselves on being a trusted name in the security industry, with a commitment to empowering our employees to excel in their roles. As part of our team, you’ll enjoy a supportive environment where your skills and dedication are recognized and rewarded.   Ready to Take the Next Step? If this sounds like the opportunity you’ve been looking for, we’d love to hear from you! Take control of your career today and join a team that values your expertise.   Ref: INDIE