Lead, Cloud Operations Engineering

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business. WHAT YOU'LL DO As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs. RESPONSIBILITIES • Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors. • Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders. • Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network. • Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks. • Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions. • Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes. • This role may require weekend coverage as part of an on-call rotation. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS • 3+ years of experience conducting complex investigations. • 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders. • Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges. • Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements. • User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset. • Excellent written and verbal communication skills. • Ability to travel to vendor locations for up to 10% of the year. PREFERRED QUALIFICATIONS • Experience in payments, e-commerce, social media, or fintech, mitigating digital or card-not-present fraud. • Experience investigating and mitigating card testing and account takeover attacks. • Experience designing fraud and risk workflows, analyst tooling, and process and procedural workflows. • Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sales xDR Operations Team (Sales Development Operations) strives to be the brain and the spine of the Global xDR org at Okta.Your primary responsibility will be to drive operational excellence for the EMEA xDR organization and report to the Sr. Manager of AMER/Global xDR Strategy & Operations. You will equip EMEA SDRs and BDRs — including teams operating across country-specific and multilingual GTM motions — with the data insights, tools, processes, and strategies needed to meet ambitious Pipeline Generation targets.   The Manager, xDR Sales Strategy & Operations Opportunity As the Manager, xDR Sales Strategy & Operations for EMEA, you will be the operational backbone of the EMEA xDR team. You will partner closely with EMEA xDR Leadership to ensure the organization has the structures, insights, and processes it needs to hit its "Stage 2 Opportunity" and Pipeline Generation quotas. You will collaborate with your AMER and APJ xDR Operations counterparts and Marketing Operations to align on global KPIs, while tailoring execution for the unique dynamics of the EMEA market. What You'll Be Doing... Business Partnership * Act as a trusted advisor to EMEA xDR Leadership & Managers, providing strategic guidance and operational support. * Establish and maintain the operational rhythm of the AMER/EMEA xDR business, including weekly pipeline reviews, monthly performance check-ins, and quarterly business reviews. * Support the implementation of broader GTM initiatives and pilot programs. * Work closely with AMER and APJ xDR Operations counterparts to ensure global alignment and process consistency. * Deliver regular, deeply analytical insights on EMEA xDR performance to stakeholders across xDR, Sales, and Marketing, and GTM, fostering a data-driven decision-making approach. Lead Management & Pipeline Quality * Own the regional lead management process, including SLA monitoring, lead routing governance, and feedback loops to Marketing Operations on lead quality and scoring * Conduct regular pipeline quality reviews to ensure stage progression hygiene, accurate close dates, and conversion rates that reflect ground truth * Track and analyze Stage 2 Opportunity creation trends, identifying early signals of pipeline risk and surfacing recommendations to xDR Leadership Forecasting & Planning * Own regional pipeline creation forecasting, providing weekly and monthly projections to xDR and Sales Leadership to support broader revenue forecasting processes * Develop and refine forecasting models that account for rep ramp curves, seasonality, and segment-specific pipeline dynamics * Act as the regional operational lead for annual planning rollouts, ensuring that territories, system transitions, and reporting dashboards are updated to reflect the new go-to-market strategy designed by the Strategy & Planning team What You'll Bring to the Role * 4+ years of experience in Sales Operations, Sales Development Operations, or a comparable GTM or Marketing Operations role * Deep Salesforce expertise, including reports, dashboards, and a strong understanding of Lead, Contact, Opportunity, and Account object relationships and CRM best practice * Familiarity with the broader xDR tech stack (Salesforce, Outreach, 6sense, Gong, Clari, AI/automation tools, etc.) would better reflect the expectations beyond individual platforms * Experience executing annual planning cycles operationally, partnering with Strategy teams and regional leadership to translate macro models into rep-level territories and quota assignments. * Solid understanding of Lead management KPIs and best practices for both inbound (BDR) and outbound (SDR) pipeline generation * Proficiency in capacity modeling, headcount planning, coverage forecasting, and quota-setting * Proficiency with Sales Development technology tools such as Outreach.io and similar platform * A working knowledge of AI tools and how to apply them in an operations context — whether for automating reporting, surfacing insights, or scaling workflows; genuine curiosity and a desire to experiment here is a must * Strong verbal and written communication abilities, with comfort presenting to regional and global stakeholders * A builder's mindset — comfortable rolling up your sleeves and owning deliverables end-to-end rather than delegating them upward or outward    And extra credit if you have experience in any of the following! * Experience navigating multilingual or multi-country GTM motions in EMEA * Familiarity with Anaplan, Tableau, Clari, or other AI/automation tools #LI-Onsite P-2267_3486129 Below is the annual salary range for candidates located in Ireland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/irl. The annual base salary range for this position for candidates located in Ireland is between: €78.000—€108.000 EUR The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Udemy

Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog. About Udemy Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers. Today, thousands of companies, including Samsung SDS America, On24, Tata Consultancy Services, The World Bank, and Volkswagen, rely on Udemy Business for its enterprise solutions to build agile, future-ready teams. Udemy is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Türkiye. Udemy recently combined with Coursera to create one of the world’s most comprehensive skills development platforms. Where we Work -Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is a hybrid position. About your skills * Exceptional business judgement and a proven ability to balance legal risk with commercial objectives in fast-moving deal environments. * Executive-level communication skills: able to distill complex issues into clear, actionable guidance and influence stakeholders from SMB to large enterprise and C-suite. * A track record of using approved AI tools to increase legal productivity, and staying current on AI governance obligations. About this role * We are looking for an exceptional Senior Commercial & Privacy Counsel to join our growing Commercial Legal team. You will serve as a strategic legal partner to our go-to-market teams — driving complex deal negotiations, building scalable contracting frameworks, and fuelling our expansion with enterprise clients and organisations across all market segments. * This is a high-impact, highly autonomous role for a commercially sharp, privacy-fluent lawyer who thrives in fast-paced, technology-forward environments. You will guide sophisticated transactions across diverse industries and jurisdictions, providing strategic counsel on the commercial and regulatory dimensions of AI platform deployment.   What you’ll be doing   * Serve as a key strategic advisor to Sales leadership on complex commercial transactions, bringing sound judgement and a solutions-first approach to every deal. * Lead and close negotiations across the full range of commercial agreements — MSAs, SaaS subscriptions, PaaS, SOWs, professional services agreements, reseller and channel agreements, and government and public sector contracts. * Design and implement scalable contract frameworks, playbooks, and processes to support a high-velocity sales organisation. * Partner with Sales, Deal Desk, Partner & Alliances, Finance, Security, Product, and other business units to facilitate reviews, drive sales enablement, and contribute to continuous process improvement. * Serve as the internal lead on data privacy matters, embedding privacy expertise into commercial deals and raising data privacy awareness across the organisation. * Provide mentorship and support to other members of the legal team, supervising and coaching junior lawyers on commercial matters. * Foster trusted relationships with enterprise clients, external partners, advisors, and regulatory bodies across the region. * Anticipate emerging legal and regulatory developments affecting AI and technology and provide proactive strategic guidance to cross-functional leadership. * Develop training materials and deliver education to Sales, channel, and internal teams on contract terms, commercial risks, and legal process.   What you’ll have   * A law degree and qualification to practise in an EU jurisdiction. * At least 8 years of relevant legal experience supporting commercial transactions across diverse client segments and industries. * Significant experience structuring, drafting, and negotiating complex commercial agreements, with a strong intellectual property law and technology transactions background preferred. * Experience with cross-border transactions and multi-jurisdictional contracting spanning EU, UK, APAC, and North America. * Exceptional business judgement and a proven ability to balance legal risk with commercial objectives in fast-moving deal environments. * Executive-level communication skills: able to distill complex issues into clear, actionable guidance and influence stakeholders from SMB to large enterprise and C-suite. * Strong understanding of AI technology and governance trends; data privacy expertise spanning GDPR, UK GDPR, CPPA, and key international regimes; and working knowledge of ISO 27001,  SOC 2, or similar frameworks. * Experience leading and mentoring lawyers, with the ability to operate independently in fast-paced, evolving technology environments. * Fluency in English; additional European language skills are a plus. Preferred * In-house experience at a leading technology company with EMEA operations. * Experience negotiating privacy and AI-specific or machine learning-related commercial agreements. * Public sector and regulated industry contracting experience. * Multi-jurisdictional experience across European and international markets. * A track record of using approved AI tools to increase legal productivity, and staying current on AI governance obligations. .           Posting Date: June 25 2026 Application Window: 6 weeks We anticipate the application window will be open until 6 August 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. #LI-ST5     WHY WORK HERE? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.  OUR BENEFITS START WITH U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.  Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.   At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!    To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Information regarding data privacy is available within the Udemy Careers Privacy Notice.