Scaled Customer Success Manager, French

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Professional Services team exists to drive the adoption of Stripe capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately. Accelerate is a dedicated Stripe onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical—eliminate friction, reduce implementation risk, and accelerate time-to-revenue. WHAT YOU'LL DO Stripe is launching Stripe Delivery Centers—a brand new global team to design, implement, and grow Stripe operations for the next decade. We're looking for dynamic and curious people who have a passion for solving global user issues, building operations, and driving process improvements, and who want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. As an Onboarding Specialist, you are the technical guide for users during their first 90 days with Stripe. You proactively unblock deployments and ensure users are operationally ready to scale. You manage a portfolio of users, guiding them through best practices for integration, Dashboard configuration, and risk management. You deliver technical workshops and serve as the primary touchpoint to help users navigate the complexity of payments infrastructure. RESPONSIBILITIES * Drive time-to-value—manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates * Deliver technical workshops—lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, fraud and Radar configuration, and financial reporting * Proactive unblocking—anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration * Operational readiness—go beyond code. Help users set up their teams for success by advising on dispute management workflows and reconciliation processes * User experience—provide outstanding customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process * Continuous learning—continuously update your knowledge of Stripe products, features, and updates to ensure you provide the most current and strategic advice to your users * Process improvement—contribute to the improvement of onboarding processes and documentation by collaborating with cross-functional teams to refine our playbooks based on user feedback WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * High professional fluency in English. You explain complex API architecture to non-technical stakeholders and discuss business value with developers. * 2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments * Technical aptitude—strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments * Problem solving—you don't just find the answer. You find the best solution for the user's specific business model. PREFERRED QUALIFICATIONS * Proficiency in French, German, Spanish, or Italian * Experience with financial systems (ERP, Accounting), online payments, or e-commerce platforms * Experience delivering live technical training or webinars to external users * Familiarity with code-level debugging in languages such as Python, Ruby, or Node.js This role is based in Dublin, Ireland and requires in-office attendance.

Datadog

Sales Development Representative As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Collaborate cross-functionally with various Datadog teams * Drive initial prospect qualification and schedule discovery meetings * Develop, present, and implement strategies for acquiring new business * Conduct outbound outreach by cold calling and emailing prospective customers  * Learn to follow a well-defined methodology to help identify a customer's unique needs  Who You Are: * Motivated by a career in sales * Fluency in Dutch & English is required (French is a plus) * Someone with an innate curiosity to learn * Have a desire to succeed alongside teammates * Proven in your written and verbal communication   * Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: * High income earning opportunities based on self performance * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing  * Sales training in MEDDIC and Command of the Message  * Intra-departmental mentor and buddy program for in-house networking  * An inclusive company culture, opportunity to join our Community Guilds * Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Notion

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE * Manage a large portfolio of customers in EMEA. * Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs. * Design and run at-scale outreach campaigns to key points of contact in order to assist with Notion adoption. * Work cross functionally with sales partners to ensure strong adoption of Notion. * Serve as our in-house product ambassador to up-level our customers’ workflows and help them get the most return of investment from Notion. * Identify and target strategic customers to engage with in order to drive up monthly active users and seat expansion. * Proactively identify customers who aren’t maximising their opportunity with Notion and reach out to create an action plan to help them achieve success. * Inform and influence our overall growth strategy. WHAT YOU'LL ACHIEVE * Drive adoption and expansion for a product people love that solves real problems: Some of the worlds largest companies use Notion to run huge teams — but your friends and family can also use it to take notes, display photos, and more. Some non-profits even use it to conserve wildlife! * Help build the foundations of Customer Success at Notion: As an early member of our sales/success team, you'll be instrumental in helping define our sales assisted motions. * Serve as the customer's trusted advisor and product expert: You'll host training, onboarding, and working sessions to educate our customers and dig deep into new use cases of Notion. * Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next. * Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn. SKILLS YOU'LL NEED TO BRING * 3+ years experience at a fast growing software company * You have a track record of success in your current Customer Success or Account Management role * Experience of managing a large volume of accounts * Strong intrinsic motivation to be a top performer and contribute to a team * You have a growth mindset and thrive in the building stage of a nascent team * You’re motivated by seeing others succeed and grow when you partner with them * You’re highly adaptable, easily acclimating to a rapidly changing business and industry * You love getting to know new people and helping them solve their business problems * You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. * You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES * You've built Customer Success playbooks or processes * You have experience in scaled program management, or building campaigns in Outreach * You have experience using Notion * You are curious about data and insights, and have used Salesforce and Gainsight before * You've been a first or early hire at a fast growing start up before * You've got strong technical chops Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.