Senior Business Value Engineer - EMEA

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an

intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex

systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready

to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

New Relic is looking for a Senior Business Value Engineer to join our Value Strategy team, specifically covering the EMEA region.

In this role, you will be the primary value architect for our accounts across Europe, the Middle East, and Africa. You will bridge

the gap between technical capabilities and business outcomes, helping our customers understand the financial and operational

impact of the New Relic platform.

You will act as a trusted advisor to both our internal sales teams and our customers' C-suite executives, driving the "Value

Realization" process from initial discovery to long-term success.

• Build Compelling Business Cases: Create and deliver Business Value Assessments (BVAs) including complex ROI modeling, TCO

analysis, and value realization benchmarking.

• Strategize with Sales: Partner closely with Sales Leadership and Account Executives to develop deal strategies that emphasize

business justification over feature-set comparisons.

• Quantify Technical Impact: Translate technical metrics (like MTTR, Error Rates, and Cloud Cost) into business KPIs (like

Revenue at Risk, Subscriber Churn, and Operational Efficiency).

• Drive Value Realization: Ensure customers are co-creators in their value roadmap, moving beyond the initial sale to track and

report on actual value achieved post-implementation.

• Educate & Enable: Mentor and train the broader GTM teams on value-based selling best practices to increase deal win rates and

deal size.

• Lead Discovery Workshops: Drive high-impact business value discovery sessions with Customers to uncover pain points and map

them to New Relic Value Pillars (Business Uptime, Engineering Excellence, and Digital Experience).

• Experience: Extensive relevant work experience ie Value Engineering, Management Consulting, Investment Banking, Strategic

Pre-sales, or Strategic Finance (with a focus on Deal Structuring or Sales Operations) or a Master’s degree with relevant

professional exposure.

• Financial Acumen: Strong proficiency in creating financial models (ROI, NPV, Payback Period) and building executive-level

presentations.

• Technical Literacy: Ability to understand complex distributed systems and observability concepts (APM, Infrastructure, Log

Management).

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable

bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and

abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and

perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our

mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to

resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model

allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete

employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background

check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with

applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not

accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a

signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing

requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in

any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual

orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or

other legally protected characteristics.