
Microsoft Sweden 1172 AB · Gävle
Overview As a Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) organisation, you will help maintain the critical in...
Overview
As a Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) organisation, you will help maintain the critical infrastructure that powers Microsoft’s global cloud platform.
In this hands-on role, you will support the operation, maintenance, and reliability of critical facility systems while working closely with vendors, site leadership, and technical teams. Responsibilities include monitoring equipment performance, performing preventative and corrective maintenance, responding to operational incidents, troubleshooting complex systems, and helping ensure the safe and efficient operation of our datacentres.
CO+I is the team responsible for the infrastructure behind Microsoft services such as Azure, Office 365, Bing, Xbox, and OneDrive. Employees benefit from ongoing technical training, professional certifications, career development programmes, and opportunities to grow within one of the world's largest cloud infrastructure organisations.
Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses globally. Sustainability, innovation, and operational excellence are central to our approach as we continue to expand our world-class cloud services.
Our mission is to empower every person and organisation on the planet to achieve more. Through our values of respect, integrity, and accountability, we foster a culture where everyone can succeed and thrive.
Responsibilities
Act as a technical specialist within a critical environment discipline such as electrical, mechanical, controls, or generator systems.
Inspect, monitor, and maintain critical facility infrastructure, including HVAC, mechanical, electrical, and control systems.
Identify, investigate, and escalate safety risks, equipment issues, and abnormal operating conditions.
Use Computerised Maintenance Management Systems (CMMS) to track assets, manage work orders, and document maintenance activities.
Lead or support onsite incident response activities and coordinate corrective actions with facility and engineering teams.
Follow and improve Emergency Operating Procedures (EOPs), Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs).
Perform planned, predictive, and corrective maintenance on critical equipment and systems.
Troubleshoot equipment, subsystems, and infrastructure independently within your area of expertise.
Share technical knowledge and provide guidance to less experienced technicians.
Ensure compliance with all safety, security, environmental health and safety (EH&S), and operational standards.
Support a culture of operational excellence, accountability, and continuous improvement.
Embody Microsoft’s culture and values in all aspects of work.
Qualifications
Required Qualifications
High School Diploma, GED, or equivalent, with experience in mission-critical environments such as datacentres, healthcare facilities, manufacturing plants, energy infrastructure, pharmaceutical facilities, or similar operational settings; or equivalent practical experience.
Experience within a specialised technical discipline, including mechanical, electrical, controls, or a related field.
Security Requirements
Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including:
Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
Preferred Qualifications
Extensive experience working in mission-critical operations or critical infrastructure environments.
Associate’s Degree, technical trade certification, military training, or other relevant technical qualifications.
Advanced technical expertise in a specialised discipline with proven troubleshooting and problem-solving capabilities.
Experience supporting the operation and maintenance of complex facility systems in high-availability environments.
Copilot said: Overview As a Senior Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help maintain the critical infrastructure that powers Microsoft’s global cloud platform. This hands-on role combines technical expertise, operational leadership, and incident management to ensure datacentre systems remain safe, reliable, and available. You will work closely with vendors, site leadership, and fellow technicians to manage maintenance activities, respond to operational incidents, mitigate risk, and support a culture of safety and operational excellence. The role also involves mentoring colleagues, troubleshooting complex equipment issues, and using monitoring and telemetry platforms to optimise system performance. CO+I is the organisation responsible for delivering the infrastructure behind Microsoft services such as Azure, Office 365, Bing, Xbox, and OneDrive. The team is dedicated to employee growth through training, career development programmes, professional certifications, and opportunities for advancement. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses worldwide. Sustainability, innovation, and operational excellence are central to how we design, build, and operate our global infrastructure. Our mission is to empower every person and organisation on the planet to achieve more. Guided by our values of respect, integrity, and accountability, we strive to create an inclusive culture where everyone can thrive. Responsibilities Act as a technical specialist within a critical environment discipline such as electrical, mechanical, controls, or generator systems. Perform advanced operational tasks independently and provide technical guidance to colleagues. Inspect and monitor critical facility infrastructure, including HVAC, electrical, mechanical, and control systems, identifying and escalating abnormal conditions. Use the Computerised Maintenance Management System (CMMS) to manage assets, maintenance activities, and work orders. Lead and coordinate incident response activities to restore service and minimise operational impact. Follow, improve, and support Emergency Operating Procedures (EOPs), Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs). Perform planned, predictive, and corrective maintenance on critical infrastructure equipment. Troubleshoot systems, equipment, subsystems, and components within your area of expertise. Mentor and support technicians by sharing technical knowledge and troubleshooting expertise. Ensure compliance with all safety, security, environmental health and safety (EH&S), and operational standards. Promote a culture of accountability, teamwork, and continuous improvement. Embody Microsoft’s culture and values in all aspects of work. Qualifications Required Qualifications High School Diploma, GED, or equivalent, with significant experience in mission-critical environments such as datacentres, manufacturing, healthcare, pharmaceutical facilities, energy infrastructure, or similar industries; or equivalent practical experience. Experience within a specialised technical discipline, such as mechanical, electrical, controls, or a related field. Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. Preferred Qualifications Extensive experience working in mission-critical operations or critical infrastructure environments. Associate’s Degree, technical trade certification, military training, or other relevant technical qualifications. Advanced technical expertise within a specialised discipline and a proven ability to troubleshoot complex systems independently. Compensation & Benefits The typical base salary range for this role in Sweden is SEK 520,000 – 749,000 per year. Additional benefits and compensation may apply depending on employment type and location. For more information, visit: Microsoft Sweden Pay & Benefits Information This position will remain open for a minimum of 5 days, with applications accepted on an ongoing basis until the role is filled.
LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Centre sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach. We are seeking a detail-oriented Mechanical Commissioning Technician to support the commissioning, startup, and validation of mechanical systems in a mission-critical environment. This role is responsible for ensuring systems are installed, tested, and operating in accordance with design specifications and operational requirements. RESPONSIBILITIES: * Execute a structured commissioning process for mechanical systems, including system verification, testing, calibration (as applicable), and validation. * Perform detailed mechanical system walkdowns to identify deficiencies, incomplete work, or deviations from design; document findings and track resolution. * Conduct mechanical inspections and functional testing to confirm system readiness and support startup activities. * Coordinate with engineering, construction, and operations teams to resolve commissioning issues and ensure system performance meets design intent. * Support system turnover and handover to operations by ensuring all commissioning requirements are completed and documented. * Maintain accurate commissioning documentation, including reports, checklists, punch lists, and as-built records. * Follow and enforce strict safety protocols, identifying and mitigating risks related to rotating equipment, pressurized systems, and hazardous processes. * Perform additional duties as assigned to support project and commissioning objectives. * Any other duties or responsibilities that may be assigned to you in your role. SKILLS REQUIRED: * Minimum 2+ years of experience commissioning mechanical systems in a mission-critical environment (e.g., data centers, semiconductor facilities, or similar). * Strong understanding of mechanical systems such as HVAC, piping, pumps, and rotating equipment. * Experience with commissioning processes, documentation, and system startup procedures. * Ability to read and interpret engineering drawings, P&IDs, and specifications. * Strong problem-solving skills and attention to detail. * Effective communication and coordination skills across cross-functional teams. EDUCATION / LICENSES / CERTIFICATIONS: * Associate’s or Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field. * Proof of education, licenses, and certifications will be required where applicable BENEFITS: * Medical, Dental and Vision Insurance * Life, Short-Term, Long-Term Disability Insurance * Training and Education Assistance * 401k Retirement Plan * Extra Annual Leave with Years of Service * Maternity/Paternity Leave * Recognition Rewards #INDHP LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.
LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Centre sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach. The FFO Mechanical Operations & Maintenance Technician plays a key role in maintaining the reliability, performance, and safety of facility mechanical systems that directly support semiconductor manufacturing operations. This role performs preventive and corrective maintenance, supports operational uptime, identifies performance improvements, and partners with system owners and engineers to ensure equipment readiness in a mission-critical environment. RESPONSIBILITIES: Preventive & Corrective Maintenance * Execute scheduled preventive maintenance activities as assigned by the Maintenance Planner/Scheduler (MPS) to ensure optimal reliability and performance of facility mechanical systems. * Perform corrective maintenance and troubleshooting on mechanical equipment supporting critical production environments. * Interpret mechanical/electrical drawings, piping schematics, blueprints, and OEM documentation when diagnosing issues. System Operations & Performance * Monitor system conditions and equipment performance using SCADA, controls interfaces, trend logs, and on-equipment instrumentation. * Adjust, balance, and optimize system performance to maintain environmental stability and energy efficiency. * Escalate system abnormalities promptly and document findings, work completed, and recommended actions. Facility Mechanical Systems Work with a wide range of semiconductor facility mechanical systems, including: * Air Handling Units (AHUs), Fan Filter Units (FFUs), Fan Coil Units * Exhaust systems and specialty gas/chemical scrubbers * Chillers (low temp & high temp), boilers, and heat exchangers * Cooling towers and associated water treatment equipment * Process and distribution water systems (chilled water, heating water, cooling water loops) * Compressed air systems (compressors, dryers, filters) * Mechanical distribution systems, pumps, valves, piping, VFDs, and hydronic systems Operational Efficiency & Project Work * Work closely with system owners, engineers, and cross-functional teams to support operational improvement initiatives and efficiency upgrades. * Participate in the development, planning, and execution of system upgrade projects, equipment replacements, and reliability enhancements. Compliance, Documentation & Site Audits * Maintain accurate maintenance logs, documentation, and system status entries in the designated CMMS (e.g., Maximo). * Perform site and equipment audits to ensure alignment with safety requirements, operational procedures, and facility standards. * Follow LOTO, confined space entry, PPE, and semiconductor facility EHS policies at all times. * Any other duties or responsibilities that may be assigned to you in your role. SKILLS REQUIRED: * 2–4 years of hands-on mechanical maintenance experience in facilities, industrial, utilities, manufacturing, or similar environment, is required. * Technical experience with mechanical utilities such as HVAC, chilled water, heating water, compressed air, hydronics, and rotating equipment. * Ability to read and interpret mechanical drawings, schematics, and equipment manuals. * Strong troubleshooting, documentation, and communication skills. * Working knowledge of safety procedures including lockout/tagout (LOTO), hazard recognition, and PPE usage. EDUCATION / LICENSES / CERTIFICATIONS * High School Diploma or equivalent, required. * Associate's, Bachelor's degree or technical diploma in Engineering, Mechanical, Electrical, or related field preferred, but not required. * Relevant technical certifications (HVAC) are an advantage. * Proof of education, licenses, and certifications will be required where applicable. BENEFITS: * Medical, Dental and Vision Insurance * Life, Short-Term, Long-Term Disability Insurance * Training and Education Assistance * 401k Retirement Plan * Extra Annual Leave with Years of Service * Maternity/Paternity Leave * Recognition Rewards #INDHP #LI-DNP LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.