Solutions Architect - PreSales

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale —

unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500,

brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By

taking advantage of all structured and unstructured data — securing and protecting private information more effectively —

Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers,

partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional

Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused

on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the

status quo.

Why Elastic and this Team? “Once I started, I was blown away to realize, what was always so obvious, everything is search.

Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the

types of things our users and customers are doing with search.” Director of Product, Elastic. “We question the status quo, debate

the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in

our ability to understand our customers needs and make recommendations that are based on extensive global experience across

multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement.

Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase

of your career.” VP WW Solution Architecture, Elastic

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings

in sales meetings, and at events such as meetups and conferences.

• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership

teams.

• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional

development opportunities provided by Elastic.

• A track record of success in a technical presales role within enterprise accounts -- enough experience selling and implementing

technology to earn your customer’s trust.

• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in

your professional relationships.

• A history of successful customer relations where you developed an understanding of what made a difference, and devised

architectures that helped meet a goal, tackle a problem, or outpace competitors.

• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural

pattern?

• The ability to inspire groups, both large and small.
• Fluency in German is essential.
• A willingness to travel 30% within region, as well as occasionally internationally.

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one,

Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if

you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of

our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to

creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will

receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation,

gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other

basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To

request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We

will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay

Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and

licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions:

Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of

Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in

or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment

in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.