
Netigate AB · Helsingfors
ABOUT US Netigate is a leading European Customer Experience Management company, helping organizations turn customer and employee feedback into meaningful actio...
Netigate is a leading European Customer Experience Management company, helping organizations turn customer and employee feedback
into meaningful action and measurable growth.
With headquarters in Stockholm and offices in Helsinki, Frankfurt, and Rotterdam, we serve more than 1,500 clients globally,
including Erste Group, KLM/Air France, and Apoteket. Today, our team of around 130 employees works across Europe.
Through the recent acquisitions of Lumoa, a Finnish AI-based insights company, and Mopinion, a Dutch digital experience company,
Netigate has expanded its offering into a unique end-to-end solution for experience management - combining feedback, digital
experience, and AI-powered analytics.
As AI Product Owner, you will help us discover, prototype, validate, and ship high-impact product improvements across our SaaS
platform.
This is not a coordination-only Product Owner role. You will move from customer insight to prototype, from prototype to backlog,
and from backlog to shipped product. You will work hands-on with AI tools to accelerate research, UX exploration, data analysis,
documentation, and functional prototyping.
You will play an important role in identifying customer problems, shaping product opportunities, and turning ideas into measurable
outcomes. Working closely with Engineering, Design, Customer Success, and Commercial teams, you will help improve workflows for
SaaS users, especially in retail, banking, and enterprise environments.
We are looking for someone who is curious, pragmatic, and outcome-driven - someone who can combine product thinking, customer
understanding, AI-enabled ways of working, and strong delivery skills.
This hybrid role can be based in Helsinki, Stockholm, or Rotterdam, with 2–3 days of office presence per week.
product work.
table. Creativity and impact are what matter most.
successes and build strong team connections.
At the heart of Netigate lies the NetiMaker mindset - our foundation for how we work and grow together. Being a NetiMaker means
taking ownership, staying curious, holding ourselves accountable, and driving progress with purpose.
We believe that a great employee experience is the foundation of a great customer experience - and this belief shapes everything
we do.
At Netigate, we pride ourselves on our collaborative, imaginative, and learning-focused culture. We believe in the collective
strength of diverse perspectives - the power of WE. Together, we create an atmosphere where fresh ideas are shared, challenges are
embraced, and individual growth is encouraged.
We encourage all applicants to consider submitting an anonymous CV as part of our commitment to fostering a non-discriminatory and
inclusive recruitment process. In line with this, we aim to ensure transparency around compensation and will share indicative
salary ranges during the initial conversation.
ABOUT US Welcome to Netigate, a dynamic platform at the forefront of revolutionizing employee and customer engagement. Our mission is to provide organizations with the insights they need to foster meaningful interactions and achieve outstanding outcomes. Through our innovative interface and advanced analytics, we enable companies to comprehend and act on feedback from both their workforce and customers. Join our dedicated team and help transform business connections and growth in today's digital age. Together, we will unlock the full potential of organisational engagement and customer success. YOUR ROLE AT A GLANCE You see AI not as hype, but as a powerful tool to create real and lasting impact. You thrive in agile, fast-paced environments where creativity and new ideas can flourish. Driven by curiosity, you’re always looking for smarter ways to solve problems. You work closely with others, bringing them along on the journey, and you take ownership from day one - leading the way rather than waiting for direction. Most importantly, you’re eager to shape both product and strategy, making a tangible difference beyond simply building features. YOUR KEY RESPONSIBILITIES * Build smart, scalable, and production-ready AI-driven services using Python. * Apply the latest AI tools like Claude, Cursor, and GitHub Copilot in your daily workflow. * Design and optimize hybrid retrieval systems (e.g. vector + BM25) to power LLM-based agents and data lake exploration. * Work closely with our main development team (React, Node.js) to bring AI capabilities into our product experience. * Take the lead on new AI initiatives - prototype, test, build, and continuously improve. * Leverage Azure cloud infrastructure (including pipelines, Infrastructure as Code, etc.) to deploy and manage your work. * Stay on top of the evolving LLM/AI landscape and help us stay ahead of the curve. * Build modern agents using LangGraph, MCP, gRPC with a mixture of proprietary and open models. * Work on scalable data services using Kafka, RabbitMQ and various ELT platforms. * Build and deploy with Github Action, Azure stack, ArgoCD, Argo Workflows - of course supported by SRE YOUR PROFILE * 5+ years of experience with Python - you're not just fluent, you’re persuasive. * Solid experience working with GenAI tools like Claude, Cursor, GitHub Copilot, etc. * Strong background in modern data retrieval - you’ve built or worked with vector databases, embedding stores, and hybrid search engines (e.g., vector + BM25). * You understand how to index, query, and surface relevant data from large-scale data lakes - optimizing retrieval for LLMs and intelligent agents. * Solid grasp of APIs, microservices, and scalable backend architecture. * Hands-on experience with Azure or similar cloud platforms. * You’re fluent in English and an excellent communicator - comfortable explaining complex ideas clearly. * You’re collaborative, humble, and care about team success as much as your own. * Bonus for knowledge and experience of Word2Vec, CBOW, LSTM, ML, RNNs, NTLK and other NLP technologies * Bonus for knowledge of Apache Flink, Spark, Superset and ELT/ETL stack such as Airflow, Meltano and good Postgres knowledge WHAT YOU CAN EXPECT * Be part of an ambitious, product-led company with a strong AI agenda. * Collaborate with experienced engineers, designers, and product minds. * Flat structure, open culture, and leadership that listens. * An inclusive and supportive work environment where diversity and creativity are celebrated. * Opportunities for professional growth and career advancement within an international growing company. * No matter your role, whether you're just starting out or in a leadership position, we focus on the value you bring to the table. Creativity and impact are what matter most. * We believe in celebrating our achievements. Wether it's a summer festival or New Year party: we make sure to enjoy our successes and build strong team connections. OUR CULTURE At Netigate, we pride ourselves on our collaborative, imaginative, and learning-focused culture. We believe in the collective strength of diverse perspectives - the "power of WE." We cultivate an atmosphere where fresh ideas are shared, challenges are embraced, and individual growth is encouraged. We encourage all applicants to consider submitting an anonymous CV as part of our commitment to fostering a non-discriminatory and inclusive recruitment process. In line with this, we aim to ensure transparency around compensation and will share indicative salary ranges during the initial conversation.
Would you like to work in an organization where the work you do is meaningful and will have a direct impact on the lives of millions of people and businesses? Our core business is data and how it can be utilized, to help our customers make intelligent decisions. We are together building a culture where we are described by co-workers as friendly, professional and caring and where you are encouraged to challenge yourself. We are searching for a dedicated Software Development Manager to join our team! What will you do? As Software Development Manager Finland you will lead, coach, and develop a team of software engineers working across modern and legacy systems, building a high-performing engineering culture grounded in accountability, collaboration, and continuous improvement. You will drive the maintenance and development of our data-driven products which enable better decision-making for businesses and consumers, while evolving a landscape that includes business-critical legacy platforms. You balance innovation, technical debt, and operational stability while safeguarding data quality, security, and regulatory compliance. This role combines people leadership, delivery responsibility and technology modernization in a highly data-centric environment. You report to Head of IT Development and are a part of the leadership team within the development organization. Who are you? To succeed in this role, you bring a strong combination of leadership experience, technical understanding, and the ability to drive modern software development practices. * Leadership experience: A proven track record as a Software Development Manager or in a similar leadership role. * Technical background: Practical software development experience and a solid understanding of agile development methods. * Modern engineering practices: The ability to promote and embed best practices such as CI/CD, cloud, APIs, and microservices. * Data and compliance awareness: Experience in data-centric and regulated environments is highly valued. * Future-focused mindset: A strong interest in how AI can enhance software development is essential. * Business contribution: Experience with budget responsibility and contributing to product and platform roadmap planning. We place great emphasis on personal characteristics and attitudes in our recruitments and are looking for a change driven and pragmatic leader with a structured approach, excellent communication skills and a people-first mindset. * You take ownership naturally and work closely with cross-functional teams in Finland, Sweden, and other Nordic markets. * You thrive in a product-centric operating model and help connect people, priorities, and outcomes across teams. * You communicate progress, risks, and trade-offs clearly to relevant stakeholders as part of your role. * You are fluent in Finnish and English. Practical information Type of employment: Full time, permanent Start date: September 1st, 2026 or as agreed Office location: Elielinaukio, Helsinki And lastly, why us? We operate in a scalable and digital business with intelligence at the core. We are continuing our exciting journey to become the Nordic knowledge company that powers society with intelligence. Here you will work in an environment with a high development phase where we continuously strive to improve our ways of working and to be innovative in our service development. You would work close to people and businesses with possibilities to make an impact. We are also proud of the value-based company that we are building together. You would spend your days amongst engaged, caring and competent colleagues that will support and challenge you. And if you do the same, you will make a great colleague. For us, how you act and behave towards your colleagues and external stakeholders is equally important as your competence. Do not hesitate to contact the recruiting manager, Erika Parneborg (erika.parneborg@uc.se), if you have any questions about us or the process. If you have read this far with excitement and meet the above qualifications, we would love to hear from you. Please press "apply now" and send in your application! __ Curious about the application process? We want to ensure that you as a candidate receive a fair assessment in a recruitment process where all candidates are assessed on equal terms, based on what is relevant to the current role. We use Alva Labs assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role, in addition to interviews and references. For some roles we also apply background checks. Read more about our recruitment process here. EQUAL OPPORTUNITY EMPLOYER Enento Group is an equal opportunity employer. We promote diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, age, national origin, disability, or veteran status.
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You’ll actively be involved in work planning, retrospectives, and overall team improvement. * Impact the daily life of the staff of the hundreds of advertisers using Smartly * Work with our stakeholders - be them product, engineering, infrastructure - to ensure we meet customers where they are. Being able to translate business/product needs to viable solutions is a must. * Apply and enhance your soft skills through working closely with your colleagues and our customers. Doing knowledge shares, running productive meetings, and pair programming/debugging are just some ways we grow our soft skills. * Keep up to date with the latest AI innovations, especially in areas such as generative AI, computer vision, natural language processing and explainability. 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Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook! #LI-OK #LI-Hybrid ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.