Deployment Strategist - India

AI Operations Tech Leader

Lingaro Group

Job Summary: We are looking for an experienced Al Ops Tech Leader — Operations Support to lead the intelligent transformation of our operations support functions. This senior technical leadership role combines deep hands-on contribution to data & Al solutions that directly enhance operations support processes with strategic leadership in developing AIOps tools/platforms and driving Al technical direction for all operations support initiatives. The role is explicitly centered on operations support domains — including incident management, major incident response, problem management, change enablement, service desk / Level 1—3 support, monitoring & observability, service reliability, and operational resilience. You will remain actively involved (-40—50%) in delivering technical support in data solutions that solve real operations support pain points, while leading the design, build, and evolution of AIOps tooling and serving as the principal Al technical authority for operations support transformation programs. This is a player-coach position in the operations support space: hands-on technical delivery + team leadership + Al architecture governance for operational excellence.   Key Responsibilities Hands-on Data & Al Solutions for Operations Support •            Actively lead and contribute to high-impact data/AI projects that directly improve operations support outcomes — e.g., real-time incident enrichment, predictive alerting, automated root-cause analysis, change risk scoring, ticket clustering & autotriage, knowledge mining for support agents, and intelligent runbooks. •            Design and deliver scalable features embedded into operations support workflows and platforms (ServiceNow, Jira Service Management, monitoring tools, ITSM systems, etc.) in collaboration with multidisciplinary competency teams. •            Ensure solutions meet strict operations support SLAs for reliability, low latency, auditability, explainability, and zero-downtime deployment. •            Up-to-date with innovations and research in AIOPS Tools AIOps Tools & Platform Leadership for Operations Support •            Lead the architecture, development, and continuous enhancement of internal AIOps platforms and reusable components that power operations support teams — including integration with ITSM, observability (Prometheus/Grafana/ELK/Dynatrace/Splunk), ticketing, and automation tooling. •            Support  MLOps/AlOps best practices specifically for production operations support Al systems: model monitoring in live ops environments, drift & performance degradation detection, rollback mechanisms, and cost control at operational scale. Al Technical Leadership for Operations Support Initiatives •            Serve as the lead Al technical authority and trusted advisor for all operations support programs, automation movements, and Al transformation efforts across service operations, NOC, support desks, infrastructure operations, and reliability engineering. •            Lead technical discussions, architecture reviews, PoCs, vendor evaluations, and solution selection whenever Al is being considered or applied to operations support challenges. •            Identify, prioritize, and drive the highest-ROI Al use cases in operations support — e.g., reducing MTTR/MTTD, automating Level 1 triage, predicting PI incidents, autogenerating post-mortems, optimizing shift handovers, and enabling proactive operations support.     Team & People Leadership •            Build, mentor, and lead a high-performing squad of AIOps specialists focused on operations support outcomes. •            Foster a culture of rapid experimentation, production-first mindset, and relentless focus on operational impact (reduced toil, faster resolution, higher availability). •            Perform technical coaching, design/code reviews, and career development with emphasis on operations support domain knowledge. Stakeholder & Cross-Functional Collaboration •            Partner intensively with operations support leaders, incident managers, service owners, reliability engineers, ITSM/process teams, and infrastructure groups to align Al initiatives with operational priorities and pain points. •            Strong collaboration with DS&AI Competency.   Qualifications & Experience Required •            10+ years in data engineering, Al/ML engineering, or operations support technology roles, with 4—6+ years in technical leadership positions within operations support / IT operations / service operations environments. •            Proven track record delivering production Al/ML/data solutions that measurably improved operations support KPIs (MTT R, MTT D, ticket deflection, toil reduction, availability). •            Strong hands-on expertise with modern data/AI stacks (Python, Spark, Kafka, Airflow, cloud data platforms, PyTorch/TensorFlow, LLM frameworks) and integration into operations support ecosystems (ServiceNow, PagerDuty, Splunk, Datadog, Moogsoft, BigPanda, etc.)., Databricks, Azure/ADF.   •            Deep practical experience with AIOps patterns in live operations support settings: event correlation, anomaly detection, automated actions, predictive analytics, GenAI for ops. •            Experience leading development or significant enhancement of AIOps/internaI tooling platforms specifically for operations support teams.     Preferred •            Background in ITIL-aligned operations support processes (incident, problem, change, service request, knowledge management). •            Hands-on work with GenAl/LLM applications in operations support (ops copilots, auto-remediation agents, intelligent knowledge search, summarization of alerts/incidents). •            Prior success scaling AIOps capabilities in large-scale operations support / NOC / shared service environments. Leadership & Soft Skills •            Ability to stay deeply technical while leading people and strategy in a high-velocity operations support context. •            Excellent communication — can explain complex Al concepts to operations support practitioners and translate operational pain into technical roadmaps for executives. •            Strong bias for action, production impact, and reducing operational toil through intelligent automation.

Senior Partner Solutions Architect

Mongodb

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.  AS AN IDEAL CANDIDATE, YOU WILL HAVE: * 5+ years of pre-sales experience with enterprise software and technical aptitude * Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)  * Working knowledge of UI development with demonstrable skills in semantic HTML, modern CSS, and TypeScript, integrated with frameworks(e.g, Vue.js, React.js, Angular.js). Should demonstrate working knowledge of using AI agents (e.g Cursor, v0, Lovable, Windsurf) to orchestrate UI designs and interfaces. * Proficient in deploying applications to the Cloud with cloud best practices(DevOps) any one cloud provider preferable AWS. * Experience with benchmarking, profiling and performance tuning of Database systems * 3+ years of software development experience * Excellent presentation and communication skills  * A Bachelor’s degree or equivalent work experience AS AN IDEAL CANDIDATE, YOU MAY ALSO HAVE: * Experience selling databases and/or deploying applications with any of the major cloud providers  * Experience with database programming and data modelling * Knowledge of modern technologies - their function and integration requirements - e.g. React.js, cloud storage, API mgmt, Kafka, serverless. * A cloud provider certification * A MongoDB Certification  WHAT YOU DO AT MONGODB: * You work with our advisory consulting partners on reference architectures, patterns, and technical blueprints for making the best use of MongoDB  * You confidently articulate the business value of MongoDB solutions and bridge this to technical value * You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises  * You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel * You translate technical concepts and patterns into business benefits for management and executives  * You act as a liaison, gathering feedback from the field to relay back to the Product Management team * You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events * You demonstrate resilience and sound judgment in dealing with business challenges * You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency * You proactively seek opportunities to support and mentor other pre-sales team members and share best practices * You have situational awareness and react appropriately in group settings PARTICULARLY WITH PARTNERS: * You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients * You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory * You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions * You have a strong understanding of partner business model, value, and needs * You demonstrate the ability to anticipate and respond appropriately to partner objections * You are seen as a “Trusted Advisor” with technical partner stakeholders * You team up to build joint proposals with partners for the client * You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region * You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations * You create strategies that map specific industry trends to account base within local partner organizations * You create strategies that map competitive threats within local partner organizations WHAT YOU WILL LEARN: * The rapidly expanding MongoDB product suite, including: * Core database server * Atlas (fully managed cloud database service) * Atlas Data Lake * Atlas Full-Text Search * Atlas Vector Search * Atlas stream processing * Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark, Infrastructure as Code. * Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes * Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, cloud, security * Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling * Exposure to a wide variety of market verticals and broad spectrum of interesting use cases To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 2273468740

Advisory Partner Solutions Architect

Mongodb

We are looking for a passionate technologist to join our Pre-Sales organization and help ensure our growth is grounded in strong technical alignment between MongoDB, our partners, and the needs of our customers. MongoDB Solutions Architects help customers and partners design and build reliable, scalable systems using our data platform. On the Partners team, this role goes beyond core solution design and includes driving technical strategy with hyperscalers, GSIs, ISVs, and ecosystem partners; shaping joint solutions; and creating repeatable field assets that accelerate adoption. You will work closely with sales, partner, and technical stakeholders to solve business problems with MongoDB, influence complex opportunities, and help build partner-led growth in India and across the region. We are looking to speak to candidates who are based in India for our remote working model. WHAT YOU'LL DO AT MONGODB * Design scalable, secure, and high-performing application, data, and AI architectures using MongoDB Atlas for customer and partner-led solutions * Act as a trusted technical advisor to partners, sellers, and customers by guiding architecture reviews, modernization strategies, and deployment decisions across cloud and hybrid environments * Work on complex partner and ecosystem opportunities that require deep technical discovery, solution mapping, demos, proofs of value, sizing, and technical documentation * Build and refine joint partner offerings, integration patterns, quick starts, workshops, demos and reference architectures with hyperscalers, ISVs, and strategic ecosystem partners * Create reusable field assets such as demos, presentations, sample architectures, workshops, and technical guidance that help sellers and partners scale MongoDB adoption. * Advise on modern AI application patterns including RAG, vector search, agentic workflows, and integration approaches across partner ecosystems * Support field and partner teams with implementation guidance, technical objections, and practical workarounds where product capabilities, frameworks, or documentation are still evolving * Collaborate with product, engineering, and partner teams to relay field feedback, influence roadmap conversations, and improve the quality of MongoDB integrations and partner experiences * Partner with account teams on territory and account planning, opportunity qualification, pipeline generation, and technical win strategy * Represent MongoDB externally through customer workshops, partner sessions, industry events, and thought leadership content * Mentor peers and help raise the bar for the broader Solutions Consulting organization through knowledge sharing and repeatable best practices AS AN IDEAL CANDIDATE, YOU WILL HAVE * 12+ years of experience in a customer-facing technical role, including significant pre-sales, consulting, partner, or solutions architecture experience in enterprise software * Strong experience navigating complex sales cycles and aligning technical and business stakeholders across customers, partners, and internal teams * Hands-on experience with modern application development, data platforms, or cloud-native systems, including at least one scripting or programming language such as Python, JavaScript, Java, C#, or SQL * Experience designing distributed systems in cloud and hybrid environments with an understanding of scalability, resilience, and security considerations * The ability to translate technical architecture into business value for executives, architects, developers, and partner stakeholders * Experience working with one or more of the following: hyperscaler partnerships, ISV integrations, AI/ML applications, data engineering, platform modernization, or developer platforms * A demonstrated ability to create technical assets, lead workshops, and enable broader field teams with reusable content and repeatable patterns * Strong presentation, communication, and interpersonal skills, with the ability to influence without direct authority * Familiarity with modern sales methodologies and strong collaboration with sales leadership * The ability to travel up to 25% YOU MAY ALSO HAVE * Experience with database programming and data models * Experience in data engineering or AI/ML projects * Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks * Experience in SRE practices * Proven ability to up-level the broader organization - for example by sharing best practices or creating reusable assets * A MongoDB Certification or a Cloud Provider Certification * Experience with MongoDB Atlas and adjacent services such as Search, Vector Search, Stream Processing, Data Lake, and related application modernization patterns. * Experience with partner technologies and ecosystems such as AWS, Azure, Kubernetes, Apache Kafka, or framework-level integrations used in modern AI applications. * A track record of public speaking, publishing technical content, or representing a company in external technical forums. WHAT YOU WILL LEARN MongoDB Product Suite Mastery * Core Database Server: Master the fundamentals and advanced features of MongoDB's core database * Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts * Relational Migrator: Learn to migrate from relational databases seamlessly Market-Relevant Technologies: * Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms * Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes Modern Architecture Design: * Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security * Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space Sales Techniques and Soft Skills: * Effective Communication: Master presentations, demonstrations, and whiteboarding * Client Interaction: Develop strategies for discovery and objection handling Industry Insights: * Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries Why this role matters This role is ideal for someone who enjoys blending solution architecture, partner strategy, technical sales, and emerging technology. The strongest candidates will be comfortable operating at the intersection of customer outcomes, partner ecosystems, field enablement, and product innovation. ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 2273489128