Instructional Designer (Delhi/NCR)

Coursera

About Coursera Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog. Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms. Why Join Us At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.  We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. About the Team: Coursera’s Content & Credentials org empowers learners, partners, and enterprise customers to achieve their goals. We improve the learning experience through innovative systems, scalable solutions, and close collaboration with partners and vendors to deliver high-quality content. As champions of the Coursera community, we align cross-functional teams to drive continuous improvement across the platform. Within the Content & Credentials org, the Teaching & Learning team brings together learning design experts and researchers who provide best practices, training, and consulting for content development. We work closely with partners and content creators to design transformational learning experiences, using research, experimentation, and data insights to improve learner satisfaction, engagement, and outcomes. About the Role: The Learning Designer is a full-time, India-based role responsible for the design and development of Coursera-produced content and for supporting Coursera’s APAC partners. This role focuses on learning design, prototyping, experimenting, and ensuring high-quality vendor production through clear standards and constructive review. You will play a key role in designing, prototyping, producing, and measuring the impact of  innovative, scalable learning experiences.  To achieve this, you’ll partner with subject-matter experts (SMEs), APAC partners, and production vendors to develop asynchronous, skill-aligned, online learning content. You will produce vendor-ready design deliverables and will also collaborate with cross-functional internal teams, including Teaching & Learning, Learning Analytics, Content Production Management, and Content Maintenance & Optimization, to ensure strong alignment of design practices, share findings, and continuously improve upon our designs.  Key Responsibilities: * Lead learning design for scaled Coursera-produced learning experiences (short- and long-form) with emphasis on modular, skill-aligned design and robust assessment design. * Translate SME expertise into vendor-ready design deliverables, including learning outcomes, program outlines, sequenced learning journeys, storyboards, and/or assessment specifications. * Leverage replicable design systems, templates, and acceptance criteria to accelerate consistent production across vendors. * Collaborate on repackaging efforts: recombine modules and learning assets into new long-form offerings or program structures that align to skill outcomes. * Adhere to design standards; provide detailed, actionable feedback and Quality Assurance checks to production vendors and Coursera partners. * Contribute to pedagogical R&D and tooling: help develop AI-assisted design/production tools, templates, and prompts to increase efficiency while maintaining quality. Basic Qualifications * Bachelor’s degree in Instructional Design, Learning Sciences, Education, or a related field. * 3+ years of relevant experience in instructional/learning design, curriculum development, or learning product design. * Experience working with SMEs and external production vendors to translate designs into production deliverables. * Demonstrated experience with modular, skill-aligned course design and assessment design. * Demonstrated experience using GenAI tools for learning design, content production, or workflow management. Preferred Qualifications * Master’s degree in Education, Learning Sciences, Instructional Design, or a related field * Familiarity with Coursera’s platform, learning analytics, and data-driven optimization practices * Familiarity with authoring and design tools such as Figma, Articulate Storyline, or similar * Basic data fluency and familiarity with learning analytics tools (Looker/Tableau); comfort with experimental design or SQL is a plus * Experience communicating with external partners (e.g., clients, universities, or enterprise stakeholders) to gather requirements, set expectations, and influence design decisions For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice. To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.

Coursera

About Coursera Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog. Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms. Why Join Us At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.  We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. JOB SUMMARY: Job Location - Delhi-NCR/ Bangalore Coursera seeks a creative and detail-oriented Content Production Manager who loves solving production challenges and organizing complex projects at scale. Content Production Managers are cross-functional catalysts that bring together internal teams, industry stakeholders, and 3rd party production vendors to design and build Coursera’s courses, Specializations, and Professional Certificates.  Content Production Managers (CPMs) are responsible for overseeing the timely development and delivery of learning content. CPMs partner closely with Learning Design Consultants, Partner stakeholders, and 3rd party production companies through the entire production process to build project plans, onboard production teams, provide project updates, and hold the cross-functional teams accountable. As unique and ambiguous problems arise, the CPM is a creative and relentlessly positive leader of the production team, discovering new and compelling solutions throughout the program build. RESPONSIBILITIES * Build project plans and oversee internal stakeholders and third-party production teams. * Manage production projects through a full-project lifecycle * Create, manage, and own work streams related to developing online learning experiences * Review statements of work related to establishing project scope and budgets BASIC QUALIFICATIONS * 4+ years experience in project or program management * Prior experience teaching, designing, or managing online learning programs * Demonstrated experience providing excellent customer service to clients in leading industries or major universities * Prior experience drafting or managing contracts and statements of work PREFERRED QUALIFICATIONS * PMP or equivalent project management experience * Advanced degree or professional certifications in education or business * Experience with learning management systems and ed-tech instructional tools * Experience in b-corporations or similar social responsibility oriented organizations * Demonstrated success building new programs and services * Fearlessness in the face of uncertainty COURSERA COURSES If this opportunity interests you, you might like these courses on Coursera: * Project Planning: Putting It All Together by Google * Project Execution: Running the Project by Google * Leadership through Social Influence by Northwestern University For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice. To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service. ABOUT THE ROLE Some of the things you’ll be doing: * Contact, engage and manage our Small Business customers through their application process * Build and nurture working relationships with our commercial lending partners  * Become confident in articulating the Funding Options proposition and service * Building on your extensive knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market * Confidently articulating the different finance options available to customers across multiple business finance product classes * Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce) * Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce * Keeping up to date on industry trends, market & competition * Actively share stories and successes to the wider organisation through relevant comms channels WHAT WE ARE LOOKING FOR We are looking for an experienced Senior Business Finance Specialist (Senior Commercial Finance Broker) to join our Sales Team and help as many customers as possible access the right finance, through effective conversations - Taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service. As this is a senior position within our sales team, we are looking for somebody experienced in this space with a demonstrable track record of success who will be able to hit the ground running. WHAT MAKES YOU A GREAT FIT * Ideally you will already be working for a Commercial Finance Brokerage or have experience of Commercial Finance in a customer facing sales role  * You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets * You’ll have excellent communication and interpersonal skills * You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive * You’ll be obsessive about delivering the highest level of customer service * You will be extremely well organised and analytical and work well under pressure * You can troubleshoot issues quickly and effectively * You will be able to engage and quickly establish strong working relationships * You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution WHAT YOU’LL GET IN RETURN * Flexible working options * Group Life Insurance  * Vitality Health Insurance, with a proactive focus on mental and physical wellbeing * 25 days holiday with the ability to buy extra days * 3 days for L&D or volunteering time off per year * We invest in your development with a £1,000 professional L&D budget per year * Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution * Spacious brand-new office near Old Street with an all-day snacks bar * Enhanced family-friendly leave * Sabbatical leave TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.