District Manager Retail SUD

Field Sales Team Manager ( Retail SaaS )

Toast

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. We are looking for a District Manager to spearhead our Canadian Retail launch – starting by personally selling, shaping the GTM motion, and then building a sales team. Toast offers an all-in-one platform that helps restaurateurs and retailers operate their business, increase sales, engage guests, and keep employees happy.  As a Founding District Manager, you will be one of the first sales leaders of our Canadian Retail Sales team and pivotal to the growth of the Toast brand in Canada. Reporting to the Regional Vice President of Retail Sales, you will help launch our Canadian presence, drive early wins, and then help build and scale the sales team. You’ll work closely with enablement, onboarding, and product teams to understand Retail operators’ unique needs and build solutions that help Retailers thrive. We’re looking for a passionate, entrepreneurial leader to launch and grow the Toast brand in this new market. You will be managing and supporting field based account executives. Candidates must live local to Toronto or be willing to relocate.  A day in the life (Responsibilities)  * Hire, develop, motivate, and manage a quota-achieving sales team * Coach your team on a full cycle sales process. This includes coaching on how to conduct efficient discovery meetings, live demos, and craft a solution proposal that best meets the prospective customer’s needs * Spend time coaching and empowering your team through field visits that include walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas * Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery * Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates * Accountable for the new business growth across your assigned district   What you’ll need to thrive (Requirements) * 5+ years of sales experience in a sourcing and/or closing role * 3+ years of leadership experience * Proven track record of success * Passionate with the ability to inspire and motivate those around them * Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure What will help you stand out (Nonessential Skills/Nice to Haves) * Management experience building customer-facing, quota-achieving full cycle sales teams * Experience working in a tech environment * Experience working in a fast-paced, high growth environment * Experience working in a retail environment * Proven track record of creating a winning culture that performs at a high level AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). Total Targeted Cash $230,000—$290,000 CAD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Corporate Store Manager C - Store

Unknown Employer

Position Summary: Work with District Manager and store team to ensure compliance with: * Customer service standards, Operating policies and procedures, and applicable provincial and federal legislation. * Work together with the District Managers and Store Staff to lead the store in the achievement of: * Operating efficiencies * Revenue goals * Profitability * Customer satisfaction * Responsible for sourcing, hiring, training and development of, their Store Team. Essential Duties & Responsibilities: Communication * Communications are to be professional, timely, thorough and proactive whenever possible. * All communications are to be delivered with consistency to all store team. * All customer communications are to be friendly and productive encouraging repeat business, customer satisfaction and increased sales. People Management * Ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans. * Formally recognize strong performers within the assigned region. * Manage store team in compliance with operational, legislative and Human Resources operating policies and procedures. Problem Solving * Work with store staff to resolve issues proactively and/or as they arise and report unresolved issues to the District Manager for support. Accountability * Ensure the store team performs their job to Company standards and are held accountable for non-compliance. * Prepare and deliver the daily deposit to the nearest TD Bank Job Knowledge * Know our customer by interacting with the customer on the sales floor and observing shopping behaviors, and associate/customer experience. * Understand and administer operational and HR policies and procedures and ensure compliance with them, consistently between all store team members. * Understand and effectively apply operational requirements and reports to assist in the daily operation of the store. * Have a good understanding of our business, our competitors and how we can leverage our current assets in the surrounding market to ensure long term success. Quality * Set high expectations for excellent customer service and hold the store team members accountable to the measurable results. * Ensure stores are “closing to open” and that throughout the day, clear and defined associate floor plans and management occurs to maintain visual/merchandising standards, coupled with an outstanding customer engagement culture. * Work with the store team members to ensure that the store merchandising environment is a point of differentiation aimed at getting a customer excited about the uniqueness of the offering, the possibilities that may exist, bringing product to life, inspiring a recipe of need, leading to a WOW marketing benefit. Push For Results * Drive business success through the effective use of internal reports, retail results assessments, and the development, implementation and monitoring of SMART Goals (action plans) directly geared towards team member skills development, profitability, sales growth and customer satisfaction Teamwork * Work with District Manager in the development of retail sales goals and action plans that are directly tied into measurable results and timely and consistent execution. * Work with District Managers to manage labour and vacation scheduling to budgeted models, both in hours and with the FT/PT ratio. * Work with the District Manager to ensure your store has the required staff necessary to run the store successfully in the short and long term Knowledge, Competencies & Skills: * 3-5 years’ experience as a retail manager * 3-5 years’ experience supervising and/or leading people * 3-5 years’ experience working in a retail environment (Food Retail experience is an asset) * 3-5 years’ experience servicing and resolving customer concerns * Understanding of business management fundamentals * Post-secondary certificate in business or related field an asset * Must be able to lift 50lbs ore more as required by the business * Must have both POS and cash handling experience This job requisition is for a new vacancy.

Retail Sales District Manager

Toast

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. We are looking for a District Manager to spearhead our Canadian Retail launch – starting by personally selling, shaping the GTM motion, and then building a sales team. Toast offers an all-in-one platform that helps restaurateurs and retailers operate their business, increase sales, engage guests, and keep employees happy.  As a Founding District Manager, you will be one of the first sales leaders of our Canadian Retail Sales team and pivotal to the growth of the Toast brand in Canada. Reporting to the Regional Vice President of Retail Sales, you will help launch our Canadian presence, drive early wins, and then help build and scale the sales team. You’ll work closely with enablement, onboarding, and product teams to understand Retail operators’ unique needs and build solutions that help Retailers thrive. We’re looking for a passionate, entrepreneurial leader to launch and grow the Toast brand in this new market. You will be managing and supporting field based account executives. Candidates must live local to Toronto or be willing to relocate.  A day in the life (Responsibilities)  * Hire, develop, motivate, and manage a quota-achieving sales team * Coach your team on a full cycle sales process. This includes coaching on how to conduct efficient discovery meetings, live demos, and craft a solution proposal that best meets the prospective customer’s needs * Spend time coaching and empowering your team through field visits that include walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas * Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery * Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates * Accountable for the new business growth across your assigned district   What you’ll need to thrive (Requirements) * 5+ years of sales experience in a sourcing and/or closing role * 3+ years of leadership experience * Proven track record of success * Passionate with the ability to inspire and motivate those around them * Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure What will help you stand out (Nonessential Skills/Nice to Haves) * Management experience building customer-facing, quota-achieving full cycle sales teams * Experience working in a tech environment * Experience working in a fast-paced, high growth environment * Experience working in a retail environment * Proven track record of creating a winning culture that performs at a high level AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). Total Targeted Cash $230,000—$290,000 CAD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.