WHO WE ARE

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al

is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting

strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation,

CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class

partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth

solutions tailored to the needs of our clients’ businesses.

Join our Adoption & Product Enablement team and take ownership of how the world's most admired brands configure, adopt, and get

value from our product. If you thrive at the intersection of deep technical product knowledge and people leadership and you're

equally comfortable architecting the right solution, guiding a client toward the best approach, and developing a team, we have the

perfect opportunity for you.

WHAT WILL YOUR DAY LOOK LIKE?

As a Technical Delivery Manager, your days will balance technical product enablement with team leadership. You'll act as the

authority on our product's configuration and setup; translating client needs into the right approach, while safeguarding a

consistent, standardized way of working across all clients. You'll act as a thoughtful gatekeeper for our product standards,

knowing when to challenge a request and how to redirect it toward a more scalable, maintainable solution. A big part of this is

bringing people along with you, clearly explaining the trade-offs and the thinking behind the path you recommend.

Alongside this, you'll set the strategy and direction for the team, manage day-to-day operations, and own escalation for

incidents. You'll handle specific client requests, run 1-1s and performance reviews, and create an environment where your team can

do their best work. Each day, you'll move fluidly between hands-on product guidance and the leadership that keeps the team

aligned, motivated, and delivering.

WHO ARE YOU GOING TO WORK WITH?

You'll work closely with your team of Product Specialists, as well as with Product Owners, Developers, Technical Project Managers,

and client-facing colleagues. You'll be a trusted point of contact for clients on product setup and enablement, and an escalation

partner for stakeholders across the business. We foster diversity and give you the autonomy to shape how your team operates while

supporting your growth as a leader.

WHAT DO YOU BRING TO THE TABLE?

You are a confident, detail-oriented, and decisive individual who balances technical rigor with strong people skills. You can hold

a standard, communicate the "why" behind a decision, and bring a team along with you. Additionally, you possess the following

qualifications:

Proven experience in a product specialist, technical project management, or product enablement role, with deep knowledge of

product configuration and setup.

Demonstrated ability to define and uphold a standardized product approach across multiple clients, including the confidence to

decline or reshape out-of-scope requests.

People management experience, including setting team strategy, running 1-1s, and conducting performance reviews.

Experience owning incident escalation and managing competing priorities under pressure.

Strong stakeholder and client-facing communication skills, with the ability to explain technical decisions to both technical

and non-technical audiences.

Adaptability to excel in a distributed, multicultural team setting.

Preferably, you also have:

Experience with CRM, Marketing Automation, or Personalization platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign,

Braze).

A track record of improving product adoption, onboarding, or enablement processes at scale.

Experience defining best practices, documentation, or governance frameworks for a product.

A background that combines individual technical contribution with team leadership.

Familiarity with working in an agency, consultancy, or technology Center of Excellence environment.

A LEADER IN PERSONALIZED CUSTOMER EXPERIENCES

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer

through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and

the power of technology and data, we work with some of the world's most admired brands to help them on their transformation

journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers,

consultants, operations experts, and creative minds from 55+ nationalities.

A GLOBAL NETWORK

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each

contributing to a culture that values connection, belonging, and the power of differences.

#LI-EMEA

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions,

world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single

company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture

opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to

characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same

opportunities to progress in their careers.

When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data

during when you apply for a role with us, on how you can update your information or have the information removed please read

our Privacy policy. California residents should read our California Recruitment Privacy Notice.

Roll

Technical Delivery Manager

Kategori

Data/IT

Plats

København, Danmark

Publicerad

6 juli

Sista ansökningsdag

23 augusti

Källa

Arbetsgivarens hemsida

Liknande jobb

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Sista ansökan: 16 aug.Publicerad: 6 juli

Manager - Salesforce Marketing Cloud Development

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California residents should read our California Recruitment Privacy Notice.

Sista ansökan: 23 aug.Publicerad: 6 juli

Salesforce Marketing Cloud Consulting Manager

VML MAP•København

WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. Are you eager to learn about innovative technologies and lead a team to success? Would you like to work with cutting-edge internal tools developed by the Catalyst team (MAP's internal product team)? 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You’ll be working with a highly skilled team, including developers, architects, data specialists, and product managers, all focused on delivering exceptional products and customer experiences. You will also collaborate closely with other internal teams, including creative and client-facing experts, to drive success. WHAT DO YOU BRING TO THE TABLE? You are a strategic thinker with excellent leadership skills, ready to balance team management with direct technical contribution. Your deep understanding of marketing operations and customer journey optimization allows you to advise both your team and clients on the best technical solutions. You possess strong JavaScript skills and have experience developing tailored solutions within a marketing automation platform. Additionally, you bring: * Proven experience in leading a team of marketing automation (SFMC or adobe campaign) consultants and guiding them in delivering technical solutions to clients. * Experience with salesforce marketing cloud OR adobe campaign is essential * Strong problem-solving and analytical skills, with the ability to adapt to changing project requirements. * Expertise in data management and the ability to use data for segmentation and reporting. * A client-focused approach that ensures the delivery of solutions that align with clients' business goals. A LEADER IN PERSONALIZED CUSTOMER EXPERIENCES VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A GLOBAL NETWORK We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. #LI-EMEA About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.

Sista ansökan: 23 aug.Publicerad: 13 juli