Supervisor 100%

Trading from 100 stores Blacks supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike. Role Overview: Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. This is a part time role. Contracted hours - 36 Customer Service * Provide customers with excellent levels of Customer service. * Deal with customer complaints and enquires, providing the best possible outcome. * Ensure the personal appearance of sales staff is in line with company guidelines. * Have an understanding of the Customer Service measuring programme. Sales * Ensure that targets are achieved and, where possible, exceeded. * Monitor staff service levels in order to maximise store sales. * Utilise in-store devices, making sure that the customer is offered the whole product range. * Use reports to assist you in product placement of key selling lines. Visual Merchandising * Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. * Provide assistance with the maintenance of standards on the sales floor. * Keep stock clean and presentable at all times. * Retail Management experience would be advantageous * Excellent Time Management skills * Strong verbal and written communication skills. * IT skills- Microsoft Outlook, Word and Excel. Training & Development * Encourage personal progression throughout your store * Provide assistance with the induction and training of new starters. * Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments. Skills/Experience/Knowledge Needed  * Retail Supervisor experience would be advantageous. * Excellent Time Management skills * Strong verbal and written communication skills. * IT skills- Microsoft Outlook, Word and Excel.   We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: * Holiday Allowance * Staff Discount On JD Group and other brands within the organisation, * Pension Scheme * Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.

Band 2 HB Security Supervisor   Primary Responsibilities:   Direct and supervise Safety & Security Officers on their shift in providing security and emergency response services throughout the resort ensuring that performance is within the guidelines of written procedures and resort philosophy.  Enforce security and safety guidelines to safeguard resort and guest property.  Investigate and document incidents of concern and properly respond to resolve issues.  Essential Duties: 1. Respond rapidly to all emergencies and handle crisis situations in an efficient and professional manner. Exhibit a calming demeanor and has the ability to manage emergency situations. 2. Direct officers and does foot and mobile patrol of the entire resort. 3. Investigation and fact finding inquires through short and long term observation, review of documentation, interviews and interrogations. 4. Accurately document incidents, inquires and investigations. 5. Enforce security and safety guidelines to safeguard resort and guest property. 6. Train, supervise, direct and counsel employees under his direction to insure proper response to emergencies and securing resort facilities. 7. Coordinate and supervise special assignments. 8. Assist the DOSS in the day-to-day operations of the department. 9. Perform all duties of a Safety & Security Officer. 10. Act as liaison with residential homeowners to ensure their safety, security and risk management concerns or issues are addressed. 11. Coordinate and supervise the gated controlled access throughout the resort, ensure constant residential patrols and monitor all traffic flows. 12. Meet regularly with homeowners and their associations to discuss their concerns or to provide proactive emergency home management crisis advice. 13. Perform other related duties as assigned or required. Other Duties: 1. Perform department administrative functions, i.e. issuing lockers, parking decals, etc. 2. Train team members/leaders in other departments on safety and security issues.  Working Conditions:  1. Normal office conditions. 2. Outdoors in various weather conditions. 3. Travel throughout the resort Work Hours: 1. Must be able to work schedule designated by the Director of Safety and Security. 2. Must be able to work long and irregular hours. 3. Must be able to work more than 40 hours per week. Equipment Use: 1. Proficient in the use of a computer and with the resort’s word, spreadsheet and other required software. 2. Ability to use the telephone, radio, camera. 3. Ability to use various office equipment including but not limited to calculators, photocopiers and facsimile machines. 4. Able to drive a vehicle 5. Able to operate a utility cart. 6. Ability to operate AED.  Mental and Physical Demands: 1. Ability to prioritize and organize workload to ensure deadlines is met. 2. Able to manage stressful and challenging situations. 3. Must be able to quickly analyze emergency situations, remain calm and take charge. 4. Able to stand, walk, bend and reach during most of shift. 5. Able to sit at a desk to do administrative duties. 6. Lift and carry up to 10 lbs. Communication Demands: 1. Must have the ability to communicate verbally and in writing to employees, department manager and guests/clients. 2. Ability to communicate over the phone or radio. 3. Must have interviewing skills; write accurate reports and document investigations. Minimum Qualification Requirements: 1. Current Hawaii State Guard Card. 2. 3 years related work experience 3. CPR/1st Aid Certificate 4. First Responder 5. AED Certification 6. Ability to multi-task 7. Driver’s License when operating company vehicles