Staff Software Engineer, Agentic Platform

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage. WHAT YOU WILL DO * Define the architecture for Tide’s agentic platform * Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability * Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities * Set standards for reliability, safety, scalability, and developer experience * Provide technical leadership across teams and unblock critical decisions * Implement cost-management and routing logic to optimize LLM spend across different providers * Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories WHAT WE ARE LOOKING FOR * Deep experience building platform or infrastructure systems at scale * Strong judgement across APIs, distributed systems, data, and cloud-native architecture * Track record of leading complex cross-team technical problems * Experience integrating third-party platforms without losing control of core architecture * Strong understanding of reliability, security, and observability * Experience with AI platform components is valuable, but not essential * Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable  WHY THIS ROLE MATTERS This role will help determine whether Tide builds isolated AI pilots or a reusable platform that compounds value across productivity, risk, and connectivity. OUR TECH STACK: * Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) * Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable * Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) * Docker, Terraform, EKS used by the Cloud team to run the platform * DataDog and Rollbar to keep it running * GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks * Angular 2+ with ngrx on Web, Flutter for the Mobile App * Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management WHAT YOU’LL GET IN RETURN * The gross monthly salary for this position ranges from 7400€ to 11560€, depending on your skills, and experience. * Private Health Insurance * 25 days paid annual leave * 3 paid days off for volunteering or L&D activities * Parental Leave days  * Family-Friendly Leave  * Personal L&D budget in the amount of 500 EUR per year * Mental wellbeing platform Plumm * WFH equipment allowance * Sabbatical Leave * Share options * Team Events TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.   TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg   ABOUT TIDE At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: We’re looking for an experienced Backend Engineer with excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you.  As an Engineer at Tide, you’ll report directly to the Staff Engineer and work in a team of highly skilled Engineers. You’ll work closely with our tech team to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web applications to meet both the company’s and our customer’s needs. We work in an agile fashion, small cross functional squads,  grouped under common domains owning the full lifecycle of some microservices in Tide’s service catalogue. You’ll bring new ideas, and become an integral part of the process of continuously improving our product.  Outside of working in your squad you will discuss technical challenges, in our different Communities of Practice. ABOUT THE ROLE: As a Senior Python Engineer you’ll be:  * Defining, owning and maintaining the services your team owns from our service catalogue that fall in one of our domains (you design it, you build it, you run it, you scale it globally) * Working with the product team to select technology partners * Work with backend engineers across multiple agile teams carefully dividing your time between design/refinement, implementation and mentoring other team members * Regularly aligning your team’s vision and roadmap with the target architecture within your domain and to ensure the success of complex multi domain initiatives  * Working closely with product owners, mobile & web engineers, data scientist and other business members to translate requirements into well-engineered solutions * Making key contributions to our Community of Practice. You will apply your extensive experience on our problem domain and existing guidelines to become a true beacon of best practices among your fellow engineers  * Career progression is as important to us as it is for you, and we, therefore, have put in place a Tide Growth Framework to guide you. With our expanding teams and business, we will encourage you to outgrow your initial responsibilities, if you so desire WHAT WE ARE LOOKING FOR: * Proven work experience as a Python Developer (working with this as a primary language) * Basic understanding of software engineering fundamentals (SOLID, ACID, Testing) * Hands-on experience with AWS and frameworks such as: Django, FastAPI and Flask * Extensive experience integrating with or creating REST APIs * (Desirable) Experience working with event driven microservice or message queues * (Desirable) An understanding of Salesforce integrations * Experience working in Scrum and following Agile development practises * Teamwork skills with a problem-solving attitude * You’re passionate about learning every day and sharing your knowledge and experience every day * Genuinely excited about supporting small businesses, in the UK and in global markets OUR TECH STACK: * Python * AWS (including Lambda, Fargate, EKS, SQS, SNS, SES and S3) * Postgres * Google BigQuery * Terraform * Sentry WHAT YOU’LL GET IN RETURN: * MELP - flexible benefit app * 25 days paid annual leave * 3 paid days off for volunteering or L&D activities * Parental Leave days * Family-Friendly Leave * Personal L&D budget * Mental wellbeing platform Plumm * WFH equipment allowance * Sabbatical Leave * Share options * Team Events TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NZ1 #LI-Remote    TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Accounts team is the platform layer at the centre of Tide's financial infrastructure. It owns the core financial ledger, the single source of truth for every member's money, alongside account opening, regulatory compliance, statements, and account lifecycle management. Every payment, every balance, every downstream service in Banking depends on this team getting it right. The team operates across the UK, India, and EU, working across a landscape of different banking partners, regulatory regimes, and account structures, all underpinned by one ledger that needs to be fast, accurate, and always available. ABOUT THE ROLE: The Accounts team is about to split. The ledger is being carved out into its own dedicated team (the Ledger Team), with a mandate to treat it as the high-volume, high-criticality system it is: low latency, high availability, rigorous consistency guarantees. Today the ledger shares a team with account opening, lifecycle management, and compliance. As Tide has scaled across more markets and more complexity, the ledger needs dedicated engineering focus: its own team, its own SLOs, its own on-call practice, its own technical roadmap. The EM we hire now will join to lead the full Accounts team through that transition. Working alongside the existing team, which includes strong staff-level IC experience, you will help design the seam between the two teams, work out where engineers land, and build the organisational and technical foundation for both. When the split lands, you will move across to lead the Ledger Team. A new EM will be hired to run the remaining Accounts team. The ledger underpins every payment, every balance check, every statement across all markets. It needs to be engineered to the same standard as any large-scale financial system: fault tolerant, highly available, operationally rigorous. You will own the technical direction of that system alongside experienced ICs who know it deeply. This is hands-on work, not process management. As an Engineering Manager: * Leading the Accounts team (9 engineers: backend, mobile, web) through the ledger split, including helping shape how engineers map to each team and sequencing the transition * Working with the existing team to define the technical seam: ledger writes, consistency guarantees, schema ownership versus account opening, lifecycle, statements * Setting the engineering direction for the Ledger Team post-split: performance, availability, consistency, long-term architecture * Owning system stability and operational reliability: SLOs, observability, on-call practice * Partnering with product, compliance, and internal operations teams to make sure what gets built is accurate, supportable, and compliant across all markets * Growing engineers at every level. The team spans early-career through senior * Aligning with other EMs across Banking on cross-cutting infrastructure decisions WHAT WE ARE LOOKING FOR:  Experience and background * Meaningful engineering management experience. You have led teams through real delivery, not just been a strong tech lead. What matters is the quality of that experience, not the number of years * A solid backend engineering foundation before moving into management, enough to earn credibility with the team and get into the detail when it matters * Experience leading distributed, remote-first teams across time zones * Proven experience leading technical teams, aligning with senior leadership on deliveries, and partnering with product * Fintech or banking domain experience: you know the regulatory surface and what it means to run systems where correctness is not optional. High-volume transaction processing experience is a plus, whether in payments, FX, or similar domains * Strong grasp of high-volume distributed systems: consistency models, fault tolerance, reliability patterns, SLOs and SLAs, observability tooling Technical depth * Technically fluent: you can read the code, follow the architecture, and engage meaningfully with design decisions and production problems. You do not need to be shipping features regularly, but you need to understand what your team is building and why * Backend engineering in a strongly-typed language (our stack is Java/Spring Boot; we want someone confident in a similar language and willing to engage with ours) * Experience with microservices in a cloud-native environment (we are AWS-heavy) * Relational database engineering at scale: transactions, consistency guarantees, and write performance at volume * Event-driven and async systems experience * Distributed systems migrations at scale * Exposure to agentic or AI-integrated systems, and engineering practises How you work * You set technical direction and hold others to it. You are the person the team turns to when something is hard * You understand that building reliable systems is the job, not a nice-to-have * You communicate clearly with non-technical stakeholders (compliance, finance operations, risk) without losing precision * You develop engineers at every level, with a plan for each person OUR TECH STACK: * Containerised microservices in Java, Python & Go * Web Applications in AngularJS * Hosted in AWS * Primary datastores are AWS Aurora PostgreSQL * Docker, Terraform, ArgoCD and, EKS Coralogix for monitoring, observability and automated SLOs * GitHub CI/CD pipelines WHAT YOU’LL GET IN RETURN:  * The gross monthly salary for this position ranges from 7500€ to 11000€, depending on your skills and experience * Private Health Insurance * 3rd Pillar Pension Fund Contribution * 25 days Paid Annual Leave * 3 Paid Days off for Volunteering or L&D Activities * Parental Leave days  * Family-Friendly Leave  * Personal L&D Budget in the amount of 500€ per year * Mental wellbeing platform Plumm * WFH Equipment Allowance * Sabbatical Leave * Share options * Team Events TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.