
Relay · London - On-site
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (...
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led
by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of
venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping
what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more
people, making the online shopping experience seamless and accessible to everyone.
You'll work directly alongside Relay's Chief of Staff, sitting at the center of the CEO's agenda and the company's most strategic
priorities. This is a rare early-career role that gives you genuine access to how a high-growth company is led, scaled, and funded
— from the inside.
You won't just support the leadership agenda. You'll help drive it.
What You'll Own
CEO Operating Rhythm
Support and continuously improve leadership meetings, all-hands, and company communications. Keep the organization focused on what
matters most.
CEO Office Build-out
Play a founding role in designing and launching Relay's CEO Office — a new internal function that centralizes how the company's
top priorities are tracked, escalated, and executed. You'll help build the playbooks, rituals, and governance structures from the
ground up.
Next Potential Fundraising Round Support
Be a hands-on contributor to Relay's next potential fundraising round — supporting data room preparation, investor materials,
strategic narratives, and cross-functional coordination as we enter our next phase of growth.
Strategic Execution
Translate company-level strategy into clear roadmaps, milestones, and ownership. Drive accountability on OKRs and follow through
on delivery.
Cross-functional Coordination
Act as the connective tissue across teams — scoping and driving high-priority projects that require alignment across engineering,
product, ops, and commercial.
People & Org Design
Contribute to workforce planning, role design, and people processes — from performance reviews to goal-setting — that help Relay
scale without losing what makes it great.
What We're Looking For
Fast and Focused Hiring Process
Who Thrives at Relay?
results, and learn from every experience.
counts.
through high standards and shared success.
we.
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.
Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. The Opportunity We're hiring a Chief of Staff to work directly alongside our CEO and Co-Founder, Armon. This is not an administrative role. You'll be the CEO's strategic thought partner and execution engine, someone who can take an ambiguous brief, structure it, drive it to completion, and hand it off cleanly. Your job is to make the CEO and the leadership team dramatically more effective. You'll operate as a senior individual contributor with no direct reports (at least to begin with), owning high-impact projects from zero to one across strategy, go-to-market, product, operations and corporate development. Once a project reaches steady state, you'll hand it off to the relevant team and move to the next needle mover and big bet. This role reports directly to the CEO with a dotted line to the Head of Ops & AI. What You’ll be Doing Strategic Execution * Own and deliver high-impact, mission-critical and strategic projects end-to-end, from scoping through execution to handoff * Lead cross-functional initiatives that sit between Product, GTM, and Operations, ensuring alignment and driving execution * Lead preparation for Board meetings, investor updates, and company all-hands. You’ll need to distill complex information into clear, compelling narratives * Support annual and quarterly planning cycles and execute recurring business reviews * Lead international expansion, including establishing new entities and building local teams CEO Force Multiplier * This role sits within the CEO's office, which includes our Finance Lead and Head of Operations. You'll partner closely with both across a wide range of initiatives and workstreams. * Serve as a sparring partner on strategic decisions, bringing structured thinking and fresh perspectives * Shadow the CEO to build deep context across all functions and "clone" the CEO's judgment and operating style * Free up CEO bandwidth by proactively identifying the highest-leverage priorities and ensuring they get the time they deserve Go-to-Market, Product and other pioneering Initiatives * Drive strategic GTM bets and partner with Operations for full deployment. Examples include new strategic partnerships, new market motions, and commercial strategy * Help strengthen positioning, messaging, and go-to-market collateral by partnering with Product Marketing and Sales * Support pricing strategy development and market-facing initiatives * Act as a commercial force multiplier for the CEO in sales, customer, and partner meetings * Operationalise Advanced Services (our paid offering for outsourced equity plan admin) together with GTM Leaders and RevOps Corporate Development * Support fundraising efforts and investor engagement * Drive M&A target identification, commercial assessments, and Board materials * Lead due diligence processes for M&A, coordinating internal and external workstreams Organisational Effectiveness * Connect dots and force straight lines across the organisation — identify where things are stuck and unblock them before the evidence becomes overwhelming * Develop dashboards, reports, and frameworks to measure what matters * Help codify learnings from key initiatives for the broader organisation * Sunset our existing OKR framework and introduce a new concept that allows each and every Ledgista to understand what we’re building at any point in time. * Champion Ledgy's AI-first operating model. Leverage AI tools extensively to maximise personal and organisational output What We're Looking For * 5-8 years of experience, with a foundation in investment banking, private equity, management consulting, or high-growth tech operating roles * Demonstrated ability to operate autonomously in ambiguous, fast-moving environments. You extrapolate with minimal input and deliver without hand-holding * Structured, systems thinking and problem-solving. You are capable of taking a vague brief and turn it into a scoped plan with clear deliverables in days, not weeks * Outstanding written and verbal communication, with experience producing concise, CEO-grade narratives, board decks, and investor materials * Strong commercial acumen with experience in financial analysis, strategic assessments, or go-to-market strategy * High EQ and ability to influence without authority. You build trust quickly and rally cross-functional teams around shared goals * Deeply tech-savvy and AI-fluent. You actively use AI tools in your daily work and are excited about pushing the boundaries of what's possible by also becoming an advocate internally * Bias for action and ownership. You have a track record of delivering results, not just analysis * Based in London (or willing to relocate) with flexibility for international travel (likely 1-3x per quarter) * Comfort with multi-timezone collaboration (Ledgy operates across UK, Switzerland, and Germany) and will be expanding to the US later this year. Nice to Have * Experience in B2B SaaS or regulated FinTech companies * Prior Chief of Staff, strategic operations, or founder's associate experience at a growth-stage company * Exposure to M&A transactions, fundraising, or corporate development * Experience working across European markets (UK, DACH, Nordics) What This Role is NOT To set expectations clearly: * Not BAU. You won't own (many) recurring operational processes. You build from zero to one and hand off. * Not an EA. This is a strategic role, not a calendar or logistics role * Not a layer. You'll be a connector, not a bottleneck. The leadership team operates as a tight, coordinated group — you amplify that, not slow it down * Not a consultant. You'll be in the weeds, executing alongside the team, not producing decks from the sidelines * Not a stable role. You’ll constantly be faced with ambiguity, changing priorities and new challenges Your Growth Path This is a high-impact, high-visibility role with direct exposure to every facet of scaling a venture-backed, high-growth European Software & FinTech leader. Typical progression will lead to senior positions in general management, operations, or entrepreneurship, ideally at Ledgy. Half of our LT team were promoted from within. 💜 What We Offer * Competitive salary (commensurate with experience) * Meaningful equity participation via our tax-efficient EMI scheme — real ownership in a profitable, high-growth company. Pure upside from here * Direct mentorship from the CEO with unparalleled exposure to company strategy and board * Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country * Professional development with a generous yearly learning & development budget
DEINE MISSION * You become an extension of the CEO's judgment: trusted to represent their priorities, take full ownership of strategic projects, and protect their time and focus * You context-switch constantly – strategy one hour, an operational fire the next – without losing the thread on what matters most company-wide * You bring calm, structure, and follow-through to a fast-moving environment, turning the CEO's intent into reliably executed outcomes DEIN PROFIL * You bring 2–4 years of experience in a fast-paced startup or scale-up environment, consulting, investment banking, or VC – for example as a Strategy Consultant, Management Consultant, Investment Banking Analyst/Associate, VC Analyst/Associate, Founder's Associate, Business Analyst, Business Operations Manager, or Project Manager * Alternatively, you bring at least 2 years of experience as a Founder, Co-Founder, or Managing Director of your own company – whether it scaled, exited, or taught you hard lessons * Strong analytical and problem-solving skills paired with a proactive, hands-on mindset * You communicate fluently in both English and German, written and verbal, and can convey complex ideas concisely to different audiences * You thrive in a dynamic, rapidly changing environment and are a self-starter with a high sense of ownership and the ability to work independently * Genuine interest in contributing to our goal of energy-efficient buildings and a sustainable future This role is ideal for you if... * you enjoy pulling the strings behind the scenes and care more about outcomes than the spotlight * you want to bring structure to chaos without becoming rigid yourself * you're looking for a close, eye-level working relationship with a founder/CEO * you're coming from a role as Founder's Associate, Executive Assistant to the CEO (strategic), Business Operations Manager, or Junior Chief of Staff – and this is your next step WARUM WIR? Join one of Europe’s fastest growing climate companies, fresh off a €17.5M Series A! Our Benefits: * Competitive compensation package: We will offer you a mix of cash and stock options based on your appetite for upside * Be part of our core-team, building in a super-hot phase of an early-stage climate-tech startup * Make an impact at VARM: Shape our culture and the way we work and collaborate together. Nothing is set in stone – you have a direct impact, while we are growing and building together * Make an impact on the earth: Do you want to make a difference in the fight against climate change? Become part of the solution and actively shape the energy transition * Onsite first, but hybrid work keeps us flexible: We believe that in-person collaboration is an integral part of working together, but offer flexibility for remote working * Grow with us: We take your personal development seriously, which includes being mentored and challenged in regular founder feedback sessions * Start–up culture: We offer you hybrid work, training, team events, and a great office setup in the heart of Kreuzberg * Discounted fitness programs * Diversity & Inclusion: We value diversity and welcome people from all backgrounds
At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! This position is based in Paris. 🔥 THE CEO OFFICE The CEO Office is a hands-on team of high-potential generalists who lead Joko's strategic projects and, when needed, step in to reinforce teams on short to medium deployments. You'll take over a team of five Founder Associates, with room to grow as the company scales. As the leader of that team, your job is to build a team people are proud to be part of, where every Founder Associate grows quickly and contributes meaningfully to Joko’s most important priorities. 🎯 WHAT YOU WILL DO You'll be the CEO's strategic partner at a specific, rare moment in a company's life: a profitable scale-up entering its international chapter, expanding new business lines, doubling in headcount over the next 18 months, and investing heavily in AI — with a mature leadership team, a culture worth protecting, and a team that demands excellence. You'll report directly to Xavier (CEO), partner closely with co-founders Nicolas (CRO) and Alexandre (CTO), and serve as secretary of the Steering Committee, which is composed of the founders, the CMO, the COO, the VP People, and the Head of Online — putting you at the heart of every strategic decision the company makes. The Chief of Staff role is built around the CEO, and the CEO Office is in turn built around the Chief of Staff — together, the team exists to act as an extension of the CEO. The mandate is fourfold today, and you'll be the architect of all four pillars (as well as the future ones). 1. Governance. Your team and you will own the rhythm and quality of how Joko is run at the top — board meetings, executive team meetings, All Hands, and the communication cadence that ties them together. You'll play a central role as animator and alignment driver for the leadership team. 2. Proactive projects. Your team and you will lead the company-wide initiatives that matter most to the CEO and to Joko's next chapter — the kind of cross-functional, high-stakes work that doesn't naturally fit any single team. 3. Reactive missions. When a team needs short-term reinforcement, you'll deploy Founder Associates as a strike force, helping us address critical gaps without hiring in a rush. This will represent a decreasing share of the team's activity as the organization grows. 4. Culture. Like every member of the SteerCo — and like the CEO — you'll be expected to embody Joko's culture and lead by example. A word from Xavier "This is one of the most consequential hires I'll make this year. I'm looking for a real partner — someone with the rigor to challenge my thinking, the architectural mind to build durable systems, and the warmth to carry our culture as we scale. The Chief of Staff is, in many ways, an extension of me, and the right person will shape Joko's next chapter alongside Alex, Nico, and me." — Xavier Starkloff, CEO 👀 WHO WE'RE LOOKING FOR * 10+ years of experience, combining Tier 1 strategy consulting (BCG, McKinsey, Bain, or equivalent) with operating experience in a high-growth tech startup or scale-up. * Direct and substantive management experience, with a proven ability to hire and retain great talent. * Architectural thinking: You're as comfortable designing a multi-quarter operating model as you are fixing a broken process. You think in systems, not tasks. * Analytical rigor: Structured thinking, attention to detail, comfort with numbers, ability to write a board memo that holds up under CEO and investor scrutiny. * Emotional intelligence and stakeholder management: This role lives at the intersection of the CEO, the SteerCo, the Founder Associates, and every team in the company. You read people well, you build trust quickly across very different stakeholders, and you handle sensitive conversations with care. * Energy: You bring genuine drive and presence into a room. You'll be one of the cultural carriers of the company and a representative of the CEO. * AI fluency: You already use AI tools fluently in your own work, you have a point of view on how they reshape how teams operate, and you're excited to help Joko go further — the CEO Office is expected to lead by example on this front. * Efficiency: You're fluent in productivity tools, ruthless about prioritization, and known for delivering on time across complex projects with many stakeholders. You instinctively look for the highest-leverage version of any task. * Entrepreneurial mindset: You thrive in fast-moving, ambiguous environments. You take ownership without being asked, you welcome feedback, you're an insatiable learner, and you go the extra mile by default. * Languages: Fluency in English. * Location: Paris-based. Bonus: M&A, corporate development, and/or corporate finance exposure. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.