Account Manager

Octopus Legacy

The Company Octopus Legacy is one of the UK's fastest growing startups, helping over 1 million people plan for and navigate through death - but we're just getting started. After our founder Sam lost his mum suddenly, we built what the market had never seen: a service that combines estate planning and bereavement support with something genuinely human. Voice notes. Music. Recipes. A legacy that actually means something. We're not competing in this space. We're redefining it. Backed by Octopus Group, we're the best positioned business in the market to scale across UK financial services, and we're moving fast. This role is how we get there. THE ROLE We've built a growing network of partners across IFA networks, employers, charities and financial platforms, and it's scaling fast. Now we need someone to make sure those partners are engaged, activated and getting real value from working with us. This isn't a traditional support role. You'll be out meeting partners, building relationships face to face and making sure Octopus Legacy is front of mind. Some of that is picking up the phone. Some of it is visiting firms, running them through the product and showing them how it fits into what they already do. You'll also be one of the closest people we have to the end user, which means your insight directly shapes what we build next. If something isn't working, or a partner is asking for something we don't have yet, that feeds straight back into product and tech. We're at the stage where the people who join now get to define how this function works. You'll be managing a high volume of accounts and that number is only going up. As we scale towards thousands of partners across the network, you'll help build the playbook for what great account management looks like here. WHAT YOU'LL DO * Nurture partner relationships. You're their go-to at Octopus Legacy. Know the network, understand their businesses and be a key point of contact for anything they need. * Drive engagement and adoption. Walk partners through the product, remove blockers and get them using the service properly. * Manage onboarding at volume, making the experience as smooth and low-friction as possible. * Spot opportunities to grow each account. Identify which partners could be doing more with us and build the case for them to expand. * Spot what's not working and feed it back. Your insight into what partners need will directly influence the product roadmap. * Build a system that scales. Today, much of this sits in senior leadership's heads. You'll build the cadence, structure and tooling that lets us manage our partner network properly, and grow it from there. WHO YOU ARE * Experience in account management, customer success or relationship management, ideally with partners, advisers, brokers or intermediaries. * Experience in financial services is a strong plus, but not essential if you can show genuine commercial fluency. * A natural on the phone and in person. You build trust quickly and people enjoy working with you. * Naturally curious. You dig into how a partner's business actually runs. You understand their customers, their pain points and where we fit. * Direct. With partners, with the team, with yourself. You say what you think and adjust based on what's working, not what you hoped would work. * Organised. You can manage a high volume of accounts without things slipping. * Proactive. You don't wait to be told something's wrong. You spot it and act. * You don't need managing. You set your own pace, build your own structure and get on with it. * Comfortable without a playbook. We're building this function from scratch and need someone who's energised by that, not put off. * Genuinely interested in tech and product. You want to understand how the platform works, not just talk about it. * Happy to travel to partner sites. This role has real variety. * You actually care about this. You can talk about death and bereavement without flinching, because you get why it matters. BENEFITS * Flexible working: 3 days in the office (London Bridge) you can work remotely up to 2 days a week.  * Work from anywhere in the world for up to 4 weeks per year. * An extra holiday day for your birthday. * Life insurance, Health insurance, Will & LPAs. * Octopus share incentive scheme. * Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme. * Octopus Giving: we match any charitable fundraising that you do up to £500.  * Octopus Springboard: where we help our employees become fully-fledged entrepreneurs. If you are not 100% sure if you are right for the role, please apply regardless and we will be happy to consider your application. We know that to be truly innovative, we need to have a diverse team around us. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer.

Awin

Purpose of position Our Key Account Management team is looking for an Account Manager to assist in leading the affiliate programme for Boots UK, one of the UK's most recognised health and beauty retailers. This is an exciting opportunity to develop your strategic, analytical, and relationship management skills while driving growth through innovative affiliate partnerships. As the day-to-day point of contact for Boots UK on the Awin network, you will provide expert guidance on affiliate marketing best practices, with a particular focus on upper-funnel activity, including content publishers, influencers, and editorial partnerships. Working closely with the wider Awin Boots team, including the Client Strategy Lead, Lower Funnel Account Manager, Senior Account Manager, AdOps team, and the Boots Upper Funnel Specialist and Executive, you will identify opportunities to expand reach, engage new audiences, and drive both brand awareness and performance growth. You will be responsible for developing, activating and nurturing relationships with key content and influencer subnetwork partners, and delivering insight-led recommendations to optimise programme performance. As an active member of the Team Boots, you will bring fresh ideas and innovative approaches to help Boots UK maximise affiliate revenue while strengthening its presence across the upper-funnel affiliate ecosystem. Key Tasks * Deliver excellent service and relationship management to client and publisher within Health and Beauty * Be the internal owner of all assigned partners and be fully informed and able to provide information when required for the client * Generating reports and providing analysis on performance, and ensuring commentary is accurate and insightful with a view at improving activity * Taking ownership of and streamlining processes * Regular client calls and the ability to be reactive and supportive of client goals * Initiate and implement ideas to grow affiliate activities in line with the needs of clients and assist client and the wider Awin Boots team in the creation of quarterly and yearly strategies * Producing competitor benchmarks for your clients, while proactively advising on industry trends and identifying opportunities for Boots within upper funnel * Take ownership in delivery and service level to client and pro-actively providing insight to Team Leader * Optimising existing publisher relationships and recruiting new and exciting publisher opportunities for advertisers within upper funnel * Presenting confidently, both internally and externally, on a range of topics. * Ensuring that you and your clients are up to date with all technology and tracking optimisations, and that all campaigns make the best use of these Skills & Expertise * Up to 1+ years’ account management experience in a relevant digital marketing role ideally * Retail industry affiliate experience would be ideal (health and beauty experience isn’t essential) * Enthusiastic, committed, and passionate about digital * Numerate with a good level of knowledge of MS Office packages * Ability to see the bigger picture and identify areas of opportunity and risk * Professional and with a proven track record of successful client and team relationship building, including strong networking skills * Seeks ownership and readily accepts accountability * Strong time management and organizational skills to maintain own work flow and meet deadlines * Confident and excellent communicator with a keen attention to detail * Competent and experienced with creating forecasts and justifying the rationale Our Offer * Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. * Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. * Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions * Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.  Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why   Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.     #LI-MM1

Showpad

Account Manager, Enterprise Location availability: * London: Hybrid working 2 days a week in the office About the position We are seeking an Account Manager, Enterprise to bring hyper growth to a selected portfolio of our most important and strategic customer accounts. Key aspects of the role include * Achieve annual and quarterly revenue targets * Identify up-, cross-sell and expansion opportunities  * Ensure the delivery of a continuous pipeline of qualified opportunities through various prospecting means, including research, networking, cross-selling, cold calling, exhibitions, partnerships etc. * Provide timely and accurate pipeline forecasts and reporting * Organise meetings with right stakeholders to pitch Sales Enablement and the strength of the Showpad platform * Help steer the creation of high quality sales collateral which can be included in customer specific ABM * Steer and manage a lead generation plan that can be executed and effectively nurtured by your dedicated BDR * Develop an account plan and chessboard for each of your key account * Work with clients to promote Showpad’s product capabilities throughout their business, utilising joint events, marketing strategies, community calls etc. * Negotiate contracts / SLA’s that achieve company objectives * Effectively use the resources of the organisation to support the sales process * Indirectly lead an account support team of technical and customer success resources to help achieve your objectives * Work with internal teams to ensure complete organisational understanding of client needs * Support the establishment of strong, lasting client relationships * Identify and report on market trends, competitor activity, customer demand, buying process developments and other relevant market intelligence Key Performance Indicators * Revenue forecasted and achieved on a quarterly and annual basis * Value and quality of leads and opportunities  * Client satisfaction – feedback, contract renewal etc. * Contribution to overall effectiveness of sales, marketing and service delivery – idea generation, participation with service delivery, effective reporting, commitment to continuous improvement Experience, Qualifications and Technical Knowledge * (+)4 year of experience in selling Software solutions * Proven track record (+ 3 years) of reaching and exceeding sales targets * Degree standard, strong verbal numerical skills * Ability to present well * Experience at selling to C-level * Proven abilities in negotiation and closing * Experience in leading and winning RFPs * Able to demonstrate ownership and setting of own goals, as well as prioritisation * Proven abilities in account start up and transfer into account and operational management * Proven ability to work effectively with a team of people with different skill-sets to progress business opportunities – including presales, customer success, PMs, Product Managers and Operational support teams * Proven ability to support the achievement of organisational and team goals in a cooperative setting, working smoothly with dispersed, international team and management What you can expect from Showpad We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.  Showpad’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.