
Ably · London
Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial infor...
Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event,
receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply
expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale.
At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and
deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting
organizations like Harness, EA, Panasonic and HubSpot.
Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The
opportunity in front of us is immense. And we’d like your help.
Developers no longer start a product evaluation on Google. They ask Claude, ChatGPT, or Perplexity - and they get an answer in
seconds. The blog post, the tutorial, and the documentation that used to earn a developer's trust through search rankings now has
to earn it through AI intermediaries and peer recommendation first. That's the shift this role exists to respond to.
We're looking for a Developer Relations Manager to own Ably's presence, trust, and credibility in developer spaces - before a
developer ever signs up. You'll sit within the Marketing team, working closely with the Developer Experience and Product teams,
and your job is to make Ably AI Transport genuinely known and respected among the developers who evaluate realtime infrastructure:
through technical education that earns trust, a respected presence in the communities where the right developers already are,
content that gets shared without prompting, and the kind of LLM visibility that means Ably comes up accurately when a developer
asks an AI assistant for a recommendation.
This is a complementary role to our Developer Growth Manager, who owns the developer journey from sign-up through activation and
expansion. Your focus is everything upstream: the content, community, and credibility that brings developers to the door in the
first place. You will work closely together. Your work feeds their funnel.
This is an AI-forward role. You'll build content structured for LLM ingestion, create reference implementations that AI coding
assistants learn from, and use AI to move faster across research, writing, and experimentation. You already have a personal brand,
a credible voice in the developer community. At Ably you will create the conditions for Ably's engineers and product people to
build theirs too. The goal is a company where technical opinions come from many voices, not one.
problems with Ably. Not just how to use the API. Content will be specific, honest about failure modes, and written for the
senior engineer evaluating Ably for production use, not the newcomer following a getting-started guide.
the right practitioners already gather and show up in them genuinely: contributing real knowledge, engaging in technical
debates, building relationships. But you won't be the only Ably voice. You'll create the conditions (playbooks, prompts,
removing friction) that make it easy for Ably's engineers and product people to participate authentically too. The goal is Ably
represented across multiple credible voices in the spaces that matter, not just one.
content. You’ll aggregate what you’re observing: which problems keep surfacing publicly, which framework communities are
hitting the pain AIT solves, what objections are appearing consistently, where Ably is absent from conversations it should be
in. That intelligence flows to DevEx, Product, AI Transport engineering and to sales and marketing (who own the outreach and
re-engagement decisions). Your job is pattern recognition and signal aggregation, not account tracking. Specific, actionable
patterns e.g. “three developers in the LangGraph community hit reconnection failures at scale this month” or “the Temporal
objection is coming up independently across multiple evaluations” are the outputs that change what sales prioritises and what
docs and DevEx teams build next.
is LLM-parseable, accurate, and structured for how developers actually use it. You'll identify gaps that AI coding assistants
surface when they try to implement Ably, and advocate for fixing them.
pub/sub - measured and tracked.
continuity problems, and multi-agent coordination issues at scale - Temporal, Vercel AI SDK, and framework-specific forums. Not
just mentioned, but genuinely engaged with before developers have even started evaluating solutions.
conversation with an engineering team.
Content that earns trust.
one large.
defending in public.
transport and session layer sits relative to state management and orchestration. This objection surfaces independently in
technical evaluations and needs a technically credible answer, not a marketing one.
any of them.
We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and
collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our careers
page. You can also read about the origins of Ably's core values on our blog.
We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that
each individual is different and will want to be supported in their role in different ways. We provide a range of perks and
benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work.
Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for
you.
options programme.
enjoy your birthday).
recover.
that you have everything you need to work comfortably.
skillset.
We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage
everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as
an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation,
parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we
want anyone to be able to contribute to that opportunity.
If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear
from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy
to give you some advice on your application.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Our Product Marketing team's mission is to generate insights that inform Stripe's product strategy, lead go-to-market for our suite of products, and create and execute campaigns to drive product growth. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Design, Developer Relations, and Communications to name a few. Unlike many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. WHAT YOU'LL DO As the regional product marketing lead for the UK, you'll champion the needs of our users in the region and help to define and develop a strong, trusted brand in the market. You'll connect the dots between product, sales, and marketing to enable our growth while delivering successful user outcomes. RESPONSIBILITIES * Lead the delivery of our product marketing priorities to drive growth for businesses from the UK in close partnership with our product, go-to-market, and marketing teams. * Be a subject matter expert in the needs of our current users and prospective targets through user research, competitive landscape understanding, and deep product understanding. * Develop, deploy, and maintain tailored value propositions and narrative messaging that resonates with local user needs to be deployed in creating marketing content, campaigns, and sales collateral. * Drive high-quality launches and adoption of products by working closely with a range of cross-functional teams including product, sales, engineering, marketing, design, communications, partnerships, and more. * Enable the efficiency and productivity of our sellers in the region through knowledge transfers on products and solutions, market-specific content and tools, and support in field deployment. * Monitor key business indicators around product adoption, usage, and satisfaction to identify blockers and solutions to optimize our growth funnel in the market. * Partner with country marketing teams to deliver relevant content programmes for priority events, integrated marketing campaigns, and ongoing demand generation. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * A strong communicator when it comes to both writing and speaking - confident in engaging and influencing senior leadership stakeholders internally and externally * 8+ years of experience in B2B technology marketing and sales - prior product marketing experience is a plus * A champion for your market needs - comfortable working on a fast-growing, sophisticated market while advocating for the needs of users from your region * Focused on results - balancing customer needs and business goals to propose ambitious growth strategies * Good leadership and influencing skills - able to drive cross-functional alignment and progress towards impactful outcomes with limited resources * Proven track record in a global tech company. Experience in the financial services industry is preferable. * This role will require some domestic and international business travel.
Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help. ABOUT THIS ROLE As our Product Marketing Manager, you’ll play a critical role in the go-to-market engine that powers Ably’s growth. You’ll translate our technical infrastructure into tools and assets that empower our Sales and Customer Success teams, and craft compelling narratives that resonate with developers and engineering leaders. This role needs someone who thinks strategically, executes independently and can effectively bridge the gap between complex technology and commercial impact. You’ll be responsible for ensuring that both our internal teams and our users are set up to succeed. DAY TO DAY, YOU WILL * Set Sales and Customer Success up to excel. You'll build the tools, assets, and collateral that make it easy for our teams to demonstrate value and win deals, ensuring both new business and expansion motions are well supported. * Build and own our competitive intelligence system. You'll establish a dynamic, AI-powered competitor tracking capability that keeps the business informed and responsive; not a manual spreadsheet, but an operating system that surfaces insights automatically and gives teams the information they need. * Drive go-to-market for Ably’s suite of products and features. You'll own launches from positioning through execution, ensuring alignment with our ICP and commercial objectives. You'll drive collaboration between Product, Sales, and Marketing, translating product vision into narratives and bringing market insight back to the roadmap. * Create high-impact technical content. You'll develop case studies, comparison guides, blog posts, and thought leadership that showcase Ably's value with a developer-first lens. You understand how to create content that works across the funnel and resonates with both technical practitioners and engineering leaders. * Build presence in developer communities. You'll look beyond traditional marketing channels to grow Ably's visibility where our audience actually lives, through content, demos, video tutorials, or active participation in technical forums and open source ecosystems. * Leverage AI to scale your impact. You'll use AI tooling to accelerate content creation, competitive research, and asset production. You’ll need to be AI-native, constantly looking for ways to compound your effectiveness and build systems that don't depend on manual effort. WE'D LOVE TO TALK IF YOU HAVE * Significant product marketing experience within a technology-driven B2B SaaS environment targeting technical or developer personas. You must have built effective, scalable frameworks and playbooks for product marketing in this environment previously. * A genuinely strategic mindset. You can zoom out to shape positioning and messaging but also have a strong track record of owning initiatives end-to-end; not just contributing to them. * Strong skills in sales enablement, with concrete examples of tools, assets, and resources you've built that drove measurable commercial impact across new business and expansion. * Strong technical acumen with the ability to understand complex infrastructure or API products and translate them into narratives that resonate with both developers and engineering leaders. * An AI-first approach to your work — you reach for AI tooling instinctively, use it to move faster and think bigger, and actively look for ways to build systems that don't depend on manual effort. * A data-driven mindset, with the ability to measure and report on marketing effectiveness and iterate based on what's actually working. * Experience at a startup or growth-stage company, or the adaptability to thrive in a fast-paced, agile environment with a focus on rapid iteration, with excellent communication and cross-functional collaboration skills. BONUS POINTS IF YOU HAVE * A background in or meaningful exposure to developer relations, with an understanding of how to engage technical communities and create content that resonates beyond traditional marketing channels. * An active presence in technical communities — through blogging, open source contributions, conference talks, or developer forums. * Familiarity with realtime infrastructure, messaging systems or pub/sub architectures. WHAT’S IT LIKE TO WORK AT ABLY? We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our careers page. You can also read about the origins of Ably's core values on our blog. We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. * A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you. * Equity. We’re a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme. * Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday). * Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover. * Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably. * Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset. * Private healthcare with BUPA. * Medical cash plan to cover a range medical and dental costs. * Mental wellbeing coaching and counselling from Self Space. * Monthly wellbeing budget via Juno. * Life assurance and income protection. * Access to Tech & Cycle to Work schemes. * Weekly snack allowance for our end-of-week “Need To Know” meeting. * A fully-paid one-month sabbatical after five years with Ably. DIVERSITY, INCLUSION & BELONGING AT ABLY We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity. If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.
Location: London Office requirement: Hybrid, 2 days in office Employment type: Permanent AS OUR HEAD OF COMMUNICATIONS YOU’LL: lead GWI’s public relations, corporate communications, and social media efforts. Reporting into the CMO, this role will set the strategy, oversee execution, and manage a small but high-performing team. You’ll be GWI’s lead storyteller — crafting narratives that resonate with media, customers, partners, and the investor community, while strengthening our brand’s voice in a competitive market. This is both a strategic and hands-on role: you'll shape our market positioning, drive thought leadership, and ensure GWI is at the center of conversations that matter. GWI is powering agents and decision-makers with real consumer intelligence. This person will be central to telling that story as we scale it globally. You will collaborate across functions to ensure that all messaging is consistent, accurate, and aligned with GWI’s vision and mission. WHAT WILL YOU BE DOING? Strategic leadership * Develop and execute an integrated communications strategy that spans PR, media engagement, executive comms, and social media. * Align comms strategy with company goals, product launches, and market milestones. * Monitor industry trends, competitor activity, and the evolving media landscape to ensure GWI stays relevant and visible. * Drive U.S. market expansion communications — establishing GWI’s market narrative, brand positioning, and awareness through high-impact external media strategies. Media relations & thought leadership * Serve as a trusted advisor to the executive team, shaping executive visibility and thought leadership. * Build and maintain relationships across news, business, technology, trade, and broadcast media. * Proactively pitch stories, secure high-quality earned coverage, and position GWI as a thought leader in AI and customer insights. * Develop and manage executive thought leadership programs, shape unique points of view, craft media-ready messaging, and secure top-tier speaking opportunities. * Partner with product, revenue, marketing, and insights teams to turn insights, partnerships and product innovation into compelling narratives and media angles. Executive visibility * Advise executives on public positioning, media engagement, and narrative development. * Prepare and coach spokespeople for interviews, panels, and keynotes. * Support the CEO and CFO in shaping GWI's investor and financial narrative, developing messaging for fundraising moments, board communications, and strategic announcements that require precise, high-stakes positioning. Social media & digital engagement * Set the social media strategy across all relevant platforms, defining how GWI shows up, what it stands for, and how social amplifies the broader communications agenda rather than running parallel to it. * Partner with Marketing and Creative to ensure social is integrated into campaigns, product launches, and thought leadership moments, with clear ownership of what gets amplified and how. * Establish a performance framework for social, setting KPIs, interpreting analytics, and using data to continuously evolve the channel's role in GWI's brand presence. Team leadership & performance * Lead, mentor, and develop two direct reports with empathy and strategic direction. * Foster strong cross-functional partnerships with Marketing, Product, Revenue, and Insights to deliver integrated campaigns. * Create clear reporting on communications performance, demonstrating impact on business goals and evaluating campaign efficiency. WHAT DO I NEED TO BRING WITH ME? * Communications experience, with a proven track record spanning media relations, PR, executive communications, and investor/financial communications for high-growth B2B tech brands with at least 3 years in a leadership role. * Demonstrated success in securing top-tier media placements that shape narrative, influence public opinion, and build brand credibility. * Skilled in translating complex technical or data-driven concepts into clear, engaging, media-ready stories. * Strong collaborator with the ability to influence and operate across all levels of the organization. * Experience working closely with senior executives on media opportunities, speaking engagements, and thought leadership. * Proficient in leveraging AI tools to improve communication strategy and execution. * Exceptional writing, editing, and storytelling abilities with an editorial mindset. * Passion for using data and insights to inform strategy and measure impact. * High intensity paired with high humility — approachable, inspiring, and grounded. WHAT WE OFFER 🧘 At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes: * Time to recharge – 25 days’ annual leave, plus office closures over the holidays. * Health & wellbeing – Health cash plan, enhanced family benefits, carer days, and mental health support. * Financial benefits – Competitive salary, 4% pension matching, and recognition programs that celebrate success. * Flexibility & balance – Flexitime, early Friday finishes, hybrid and remote options, plus a “work from home” budget. * Career growth – Accredited learning, leadership development, and global career mobility. * Community & impact – DE&I initiatives, volunteering opportunities, donation matching, and payroll giving. Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked. DIVERSITY, EQUITY & INCLUSION 🫶 Diversity is fundamental to who we are—as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to build a workforce as diverse and inclusive as the insights we deliver. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to making adjustments throughout the hiring process—whether that's extra time, materials in advance or a different format, breaks, an adjusted interview format, assistive tools, or flexible scheduling. We're happy to discuss whatever would work best for you. We actively encourage applications from underrepresented and marginalised communities. At GWI, you'll find a place to contribute meaningfully, grow professionally, and belong fully. #li-hybrid #LI-VS1